Body part: Eye contact The definition Eye contact in different cultures In the United States In Western Europe In the Middle East In Asia, Latin America and Africa Handsh
Trang 3Body part:
Eye contact
The definition
Eye contact in different cultures
In the United States
In Western Europe
In the Middle East
In Asia, Latin America and Africa
Handshaking
Origin and definition of handshake
Various ways and meanings of handshake
Trang 4Definition of eye contact
• Eye contact is a non-verbal
communication It means one person looking directly at another person’s eye.
Trang 5Eye Contact in the United States
• If you have good eye contact with a person, it
generally signifies that you are interested in the
person you are looking at and in what he or she is saying.
• If you look down or away from a person while he or
she is talking to you, you are considered to be
distracted or uninterested in him or her
• Also, if you neglect to make eye contact with a
person, you may be thought to lack self-confidence
• A person who makes eye contact with another
person is thought to be confident and bold
Trang 6In summary, making eye contact
is generally considered a good
thing in the United States
Trang 7Eye Contact in Western Europe
Eye contact is a custom in Western
Europe, especially in such countries as
Spain, France and Germany
It is considered proper and polite to
maintain almost constant eye contact with another person during a business
exchange or a conversation
Trang 8 In some cases, using eye contact in Europe
is very different with the U.S
– In the U.S., people often avoid eye contact in
crowded impersonal public situations—such as
while walking through a busy downtown or riding public transportation
– In France, a stranger may feel quite free to look at someone he is interested in and try to show his
interest by making eye contact
To sum up, it is important for a visitor to
understand the full implications of what his or she partner may be implying by returning the eye contact initiated by the partner
Trang 9Eye Contact in the Middle East
• Eye contact is much less common and
considered less appropriate in many of the
cultures than it is considered in the USA
• Middle Eastern cultures have strict rules
regarding eye contact
• These rules are connected to religious laws
about appropriateness
• Western women traveling in Muslim areas
should not expect that no man will attempt to make eye contact with them
Trang 10Eye Contact in Asia, Latin
America and Africa
• Eye contact can be taken as a challenge of
authority
• It is often considered more polite to have only
sporadic or brief eye contact, especially between people of different social registers (like a student and a teacher, or a child and his elder relatives)
• The rule of thumb is to be careful about the eye contact you make with anyone that could be
seen as a social superior Staring at a superior will be seen as a challenge or a sign of
disrespect
Trang 11Eye is the window of the soul Thus, visual
contact is a powerful means of communication
To avoid misunderstandings, you must know the culture he or she is interacting with and
accordingly has to adapt the eye contact
• Ex: if a Japanese woman avoids looking
someone in the eyes, she is not showing a lack
of interest nor a lack of self-confidence; instead, she is being polite, respectful and appropriate
according to her culture
• In China, children show respect to elders by not making intense eye contact
Trang 12Tennis players shaking
hands after match
Shaking with the
right hand while
Trang 13The origin and definition of
handshake
Comes from medieval Europe, where kings and knights would extend their hands to
each other, and others hand as a
demonstration that each did not possess
concealed weapons and intended no harm to the other
A handshake is a short ritual in which two
people grasp one of each other's opposite
hands, and most cases accompanied by a
brief up and down movement of the grasped hands.
Trang 14Hera and Athena handshaking , late 5th
Trang 15Antiochus I of
Commagene, shaking
hands with Heracles
70-Funerary stele of Thrasea and Euandria Marble, ca 375-350 BC
Trang 16Various ways and its meaning of
Handshake
The Two-Handed Shake
During this handshake, the person's right hand will grab yours while the left hand grasps your
wrist, forearm, biceps, shoulder, or neck The
higher the left hand, the greater the manipulation and control
This is the favorite handshake of politicians
Because it implies a quick sincerity and intimacy This person is trying to sell you something that's not really there, e.g., "we're great buddies." He
or she would probably not make a good
salesperson because other people will tend not
to trust this "used car salesman" shake
Trang 17The Push-Off
• At the end of the shake, your hand is
pushed away.
• It could be read as a negative message
• This handshake implies that the other
person has a strong need to establish his or her own power
Trang 18The Pull-In
• It speaks of a controlling
body language
• This person holds on to
your hand to pull you
closer
• This type of person may
not be a good team
player
• If the organization's
goals conflict with this
person's goals, there will
Trang 19The Topper
• This handshake says "I'm
in charge, I'm the Boss."
• It tends to be the handshake of the boss or manager who manages through control
• If this person is too controlling, this can limit his/her effectiveness with other people
Trang 20The Palm Pinch
• This person just offers
you two or three fingers
• It is usually given by a
woman who hasn't
learned how to shake
hands properly
• This person will tend not
to be very good at
interpersonal skills
Trang 21The Finger Squeeze
• This kind of handshake
will hurt your hand.
• This is a very insecure
type of person who
equates brute strength
with personal power.
• They use their hands as
weapons to dominate
and overpower other
people
• These days, some
women are misguidedly
Trang 22The Dead Fish
• Dead Fish hand
shakers probably won't have the energy and interest
necessary for that
Trang 23Some notes in the first meeting
• Never truth anyone who can not look you in the eye
• Immediately after introductions are made, there
is a small talk Usually speaker initiate start
small talk with such questions as: “do you live in this area?”, “what’s your job?”
• It’s considered to be impolite to ask “how much money do you make?”, “how old are you?” They are too personal for the first meeting
Trang 25Questioning
Trang 26• Is shaking hands with your opponent after playing a tennis match a good
sportsmanship whether you have won or lost?
• Why should we maintain eye contact while engaging shaking hands?
• Why a man should wait until the woman
extends her hand first?
Trang 27• Most businesswomen feel comfortable shaking hands However, many women are not
acquainted with shaking hand so she may be uncomfortable or ashamed
• So it simply prevents the embarrassment of
waiting to shake the hand of a women who
doesn't follow the practice
Question 1
Why a man should wait until the woman
extends her hand first?
Trang 28Question 2:
Why should we maintain eye contact while
engaging shaking hands?
• We should maintain eye contact while
engaging shaking hands because nothing will communicate self-confidence,
sincerity, and camaraderie more than this gesture
Trang 29Question 3
Is shaking hands with your opponent after
playing a tennis match a good sportsmanship whether you have won or
lost?
• It is a good action in sport When you don't shake hands, you are really just telling
someone I don't like you and I don't want
to be here, nor do I deserve to be here