I have experience in customer services, event management, selling products and teaching English.. A third-year which currently majoring in Business Administration at Greenwich University
Trang 1Marketing Intern
Contact:
134/12/3 Nguyen Thi Thap
Street, Binh Thuan Ward, District 7,
Ho Chi Minh City
+84 913 069 777
diemquyen2203@gmail.com
Skills:
Problem solving
Communication
Teamwork
Adaptability
Detail-oriented
Creativity
Time management
Flexibility
ABOUT ME
EDUCATION
ACHIEVEMENTS
I am an extrovert, energetic person and having a good sense to strike up a conversation with everyone in a cheerful way I have experience in customer services, event management, selling products and teaching English Moreover, it seems to me that challenging myself in different working environment can give me experiences, have deeper understanding about myself – who I want to be in the future and also way to broaden my network A third-year which currently majoring
in Business Administration at Greenwich University, I hope that t that CREATORY will give me an opportunity to make my effort becoming a part of your company
2017 – Present
University of Greenwich Vietnam
Bachelor of Business Administration, Class of 2020
o The best student of Summer 2018 Semester (FPT Greenwich International Bachelor Program)
o Top 3 student of Spring 2018 Semester (FPT Greenwich International Bachelor Program)
o The best student of the subject: Statistics for Management, Organizational Behavior and Business Law of Fall 2018 Semester (FPT Greenwich
International Bachelor Program)
o Third prize of city-level good geography student in 2014
o Top 3 student of Fall 2019 Semester (FPT Greenwich International Bachelor Program)
EXPERIENCE
April to Present 2019 – SQUARE GROUP – LUNE PRODUCTION
TICKETING AGENT OF FRONT OFFICE DEPARTMENT
5-month worked as a seller at Saigon Opera House who introduce and sell tickets, merchandise for walk-in guest
Provide accurate information and helpful recommendations for customers
Record customer comments, complains, general feedback and ask line manager for the immediate solutions or feedbacks
Prepare, setup and ensure all the POSM are available and in correct demonstration positions
Clearly understand and automatically update the Front Office properties and necessary stocks
Trang 2May to August 2019 – ANH MY AU ENGLISH CENTER
ENGLISH TEACHER
3-month worked as an English teacher for kids from 5 to 12
Prepared games and video for student which linked to the lesson
Motivated them to join the classroom activities
Checked attendance and sent feedback for their parents
Gave homework, extra tasks for students and checked it frequently
Took care of the whole class and solve all problems of students
August to November 2018 – CALL CENTER OF POPEYES AT MOBIGLOBAL DEPARTMENT
SWITCHBOARD CONSULTANT
3-month worked as an operator who followed up all the customer needs
Improved customer care and quickly problem-solving skills over the phone
Learned by heart all the monthly changes in the menu of restaurant
Guided the customers to order in the website
March to June 2018 – SUBWAY AT RMIT UNIVERSITY
SANDWICH ARTIST
4-month worked as a customer service at the international university
Communicated with foreign customers who came from many different
countries
More flexible in changing work environment between stores in Subway
system
Managed the purchasing money of orders Support customers in payment and invoice
Contributed to sales revenue by upselling and consulting products for
customers
October 2017 to February 2018 – IFB AGRO MARINE REPRESENTATIVE OFFICE
RECEPTIONIST & ACCOUNTANT POSITION
5-month internship as a receptionist and accountant position
Did daily market-researched by contacting with seafood agents
Managed the monthly expenses at the office and report it to the oversea headquarters
Helped the Indian bosses to work with Vietnamese clients
Prepared and set up for all the office’s meetings
Communicated and guided the new clients who first came to the office
o Joining the Art Club of University of Greenwich as a vocal position Performed
at many kinds of event (Student honor ceremonies, graduation ceremonies, Art-talk show, women’s day show…)
o Leader of four team buildings in Greenwich University Helping the new students to adapt to a new learning environment
o Worked as a member of the organizers of the art club events Assisting
members in areas such as ticket money management, advertising, location bookings…
o Worked as agency of Hong Kong Trade development council Expo 2018
o Joined to the seafood exhibitor 2018
o Participated in the Amazing Run, Elympic, Pool party, summer party… which celebrated by Greenwich University
ACTIVITIES