Learning Objectives• Explain why an understanding of the competitive environment is critical to strategic analysis • Conduct a political, economic, social, technological, environmental
Trang 2Learning Objectives
• Explain why an understanding of the competitive
environment is critical to strategic analysis
• Conduct a political, economic, social, technological,
environmental and legal (PESTEL) analysis
• Explain the use of Porter’s diamond for assessing
determinants of national competitive advantage
• Conduct a five forces analysis and describe the industry structure
• Conduct a network environment analysis
• Develop scenarios and explain their uses
• Identify key success factors and strategic groups
Trang 3External Analysis
Trang 4Macro Environmental Influences
• Macro environment refer to the environment
external to the organisation, its operations and its industry
• Macro environment factors influence the medium and long term features of the strategy
• These factors are usually independent of the
organisation and its activities
• An organisation has limited influence on these
factors
Trang 5PESTEL Analysis
• PESTEL analysis is one of the most popular and useful tool (or perspective) for analysing the
external macro environment
• It includes the analysis of political, economic,
social, technological, and legal environments of
Trang 6Six Elements of PESTEL Analysis
Fig 4.1
Trang 7Using a PESTEL Analysis
• PESTEL analysis should provide detailed
understanding of the key forces and trends
• Two key questions should drive the analysis:
1 Which environmental factors are currently affecting
the organisation?
2 Which of these factors are more important now and
in future?
Trang 8Using a PESTEL Analysis
• The result of PESTEL analysis often leads to the identification of key success factors (KSFs)
• Key success factors (KSFs) are the
characteristics defined by industry conditions that are important for the success of an organisation
Trang 9National Competitive Advantage
• National competitive advantage also known as Porter’s diamond is an influential tool of assessing country
competitiveness
• It consider four broad features of the local environment that provide competitive advantage for organisations located in a particular country
Trang 10National Competitive Advantage
Fig 4.2
Trang 11Micro External Environment Analysis
• Micro external environment refers to the
conditions in the organisation’s industry (i.e in the environment immediately surrounding the
organisation)
• Micro external environmental conditions result
from the behaviours of other organisations in the industry, suppliers to the industry, customers of
the industry and organisations attempting to enter the industry
Trang 12Porter’s Five Forces of Competition
Fig 4.3
Trang 13Competition From Substitutes
• The customer’s perception of the value of a
product or service depends, in part, on the
availability of substitute products
• Three aspects of this type of competition relate to factors such as:
• Presence of substitutes
• Price elasticity
• Differentiation
Trang 14Threat of Entry
• Threat of entry is present in industries that
provide an attractive environment in which to
achieve a good return on investment
• The threat of entry itself may keep pricing within competitive levels
Trang 15Creating Barriers
• Many organisations can create barriers to entry
by maintaining high levels of competition
• While price is the most common mechanism used
to create barriers to entry, other measures
including negotiation to create licensing and
regulatory constraints is often used as well
• Other forms of barriers to entry can result from
large economies of scale
Trang 17Economies of Scale
• Economies of scale refers to a situation where the greater the volume of activity, the lower the set up and operating costs per unit of activity
• Achieving efficiency in industries that are capital, research or advertising intensive requires large-scale operations and therefore act as a barrier to entry
Trang 18Other Barriers to Entry
• Other barriers to market entry include factors such as:
• Absolute cost advantages
• Product differentiation
• Access to channels of distribution
• Governmental and legal barriers
• Retaliation
Trang 19The Effectiveness of Barriers to Entry
resources and capabilities that potential entrants
possess
barriers tend to earn above average rates of profit
particularly effective impediments to entry
may be ineffective against established organisations that are diversifying from other industries
Trang 20Rivalry Between Established Competitors
• The major determinant of the general level of
competition attractiveness of an industry is the
competitive stance of the organisations operating within the industry
• The intensity of competition between established organisations is the result of interactions between six factors
Trang 21Rivalry: Concentration
• Concentration is the number and size distribution
of organisations competing in an industry
• Concentration is most commonly measured using the concentration ratio (CR) — the combined
share of the market held by the largest
organisations
Trang 22Rivalry: Diversity of Competitors
that a group of organisations avoids
aggressive price-based competition
depends on the similarity of their strategies, objectives and costs.
industry.
Trang 23Rivalry: Product Differentiation
• Organisations offering very similar products will often compete aggressively using price based competition
• In industries where products are highly
differentiated price competition tends to be weak
Trang 24Bargaining Power of Customers
• In output markets, customer influence depends upon two distinct factors:
1. Importance of product to customers
2. Relative bargaining power of customers
Trang 25Bargaining Power of Suppliers
• According to Porter, bargaining power of
suppliers can influence the attractiveness of an industry
• The key factors in determining the power of
suppliers is the importance of what they are
supplying, the cost to the organisation of
switching between different suppliers and the relative bargaining skills of each party
Trang 26Applying Porter’s Analysis
important results to an organisation of a five forces analysis:
organisation strategy should focus on
Trang 27Describing Industry Structure
the principal features of the industry’s
structure: competitors, customers, suppliers and producers of substitute goods
these groups determine the overall level of competition and relative strength of each
group
Trang 28Industries and Markets
• Economists define an industry as a group of
organisations that supplies a market
• The principal difference between analysing
industry structure and analysing market structure
is that industry analysis looks at industry
attractiveness as a reflection of competition
between specific markets, such as suppliers,
customers and substitutes
• Market analysis focuses predominantly on the
customers alone
Trang 29Competitor Analysis
• Analysis of the strategies through which competitors in an industry create a competitive advantage refers to
competitor analysis
• The main purpose of competitor analysis is to:
1 Forecast competitors’ future strategies and decisions,
2 Predict competitors’ likely reactions to an organisation’s
strategic initiatives,
3 Determine how competitors’ behaviour can be
influenced to make it more favourable.
Trang 30Porter’s Framework for Competitor
Analysis
Fig 4.6
Trang 31Network Environment Analysis
• In recent times, networks have become an
important feature of the competitive landscape
• It is important to assess the characteristics and scope of networks that affect the conditions in the external environment
• Some key factors include:
• Level of trust
• Network membership
• Longevity
Trang 33Identifying Key Success Factors
Fig 4.8
Trang 34Strategic Groups
• Strategic group refers to a group of organisations
in an industry that adopt a similar strategy
• Strategic group analysis refers to an analysis of the organisations in a particular industry on the basis of two key variables selected for that
industry, indicating how organisations group on the basis of the strategies they have adopted
Trang 35The SWOT Analysis
• A commonly used and familiar concept is the SWOT (strengths, weaknesses, opportunities, threats) analysis
• The purpose of an external environmental
analysis is closely linked with the opportunities and threats component of SWOT
• As a tool it has limitations
Trang 36Environmental Analysis and Strategic
Plans
• That environment is the principal determinant of organisational success is dominant view amongst many strategist
• Environmental analysis has relevance at two
strategic levels of thinking:
• Corporate level
• Business level