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Management e 2 project and relationship management

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MANAGEMENT LEVELSUBJECT E2 Project and Relationship Management CIMA OFFICIAL REVISION CARDS... project and relationship management How to use Revision Cards The concept • revision cards

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MANAGEMENT LEVEL

SUBJECT E2

Project and Relationship Management

CIMA OFFICIAL REVISION CARDS

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PROJECT AND RELATIONSHIP MANAGEMENT

Published by: Kaplan Publishing UK

Unit 2 The Business Centre, Molly Millars Lane,

Wokingham, Berkshire RG41 2QZ

Copyright © 2017 Kaplan Financial Limited

All rights reserved.

No part of this publication may be reproduced, stored in

a retrieval system or transmitted in any form or by any

means electronic, mechanical, photocopying, recording

or otherwise without the prior written permission of the

The text in this material and any others made available

by any Kaplan Group company does not amount to advice on a particular matter and should not be taken

as such No reliance should be placed on the content

as the basis for any investment or other decision or

in connection with any advice given to third parties Please consult your appropriate professional adviser

as necessary Kaplan Publishing Limited and all other Kaplan group companies expressly disclaim all liability

to any person in respect of any losses or other claims, whether direct, indirect, incidental, consequential or otherwise arising in relation to the use of such materials.

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN 978-1-78415-942-9 Printed and bound in Great Britain

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project and relationship management

How to use Revision Cards

The concept

• revision cards are a new and different

way of learning, based upon research

into learning styles and effective recall

• the cards are in full colour and have text

supported by a range of images, making

them far more effective for visual learners

and easier to remember

• Unlike a bound text, revision cards can

be rearranged and reorganised to appeal

to kinaesthetic learners who prefer to

learn by doing

• Being small enough to carry around means that you can take them anywhere this gives the opportunity to keep going over what you need to learn and so helps with recall

• the content has been reduced down

to the most important areas, making

it far easier to digest and identify the relationships between key topics

• revision cards, however you learn, whoever you are, wherever you are

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project and relationship management

How to use them

revision cards are a pack of approximately

52 cards, slightly bigger than traditional

playing cards but still very easy to carry

and so convenient to use when travelling or

moving around they can be used during the

tuition period or at revision

they are broken up into 4 sections

• an overview of the entire subject in a

mind map form (orange)

• a mind map of each specific topic (blue)

• content for each topic presented so that

it is memorable (green)

each one is a different colour, allowing you

to sort them in many ways

• perhaps you want to get a more detailed feel for each topic, why not take all the green cards out of the pack and use those

• You could create your own mind maps using the blue cards to explore how different topics fit together

• and if there are some topics that you understand, take those out of the pack, leaving yourself only the ones you need

to concentrate on

there are just so many ways you can use them

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Contents

1 developments in strategic management (chapters 1-3)

2 the global business environment (chapters 4-5)

3 leadership, management and control (chapters 6-8)

4 organisational culture (chapter 9)

5 organisational relationships (chapters 10-12)

6 managing organisational change (chapter 13)

7 managing projects (chapters 14-16)

chapter references refer to the study text

project and relationship management

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Exam guidance

Format of the exam

there will be a computerised objective test

assessment of 90 minutes

e2 will also be assessed as part of the integrated,

management level case study the management

level case study is a computerised assessment of

three hours

Summary of the E2 syllabus

the syllabus comprises of:

a introduction to strategic management

and assessing the global environment 30%

B the human aspects of the organisation 20%

c managing relationships 20%

d managing change through projects 30%

Quality and accuracy are of the utmost importance to us so if you spot an error in any of our products, please send an email

to mykaplanreporting@kaplan.com with full details, or follow the link to the feedback form in myKaplan.

our Quality co-ordinator will work with our technical team to verify the error and take action

to ensure it is corrected in future editions.

project and relationship management

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project and relationship management

revisioncards

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Organisational culture

The human aspect of the organisation

Human resources approaches to managing and controlling performance

Leadership and management

Project and relationship management

Strategic management and the global environment

project and relationship management – overview

Managing change

through projects Competitive advantage

Behavioural aspects of control

Building, leading and

managing teams

Alternative approaches

to strategy

The concept of strategy and the rational

(formal) approach to strategy development

The nature of the global business environment

Managing relationships

Managing organisational change

Managing projects

Project management

tools and techniques

People and projects

The Finance function

and its relationships

Techniques for managing organisational relationships

Competitor analysis

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Developments in

strategic management

project and relationship management

revisioncards

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Competitive advantage

The concept

of strategy

Developments

in strategic management

project and relationship management – developments in strategic management

What is strategy Levels of strategy Mission Stakeholder analysis

SWOT

The rational (formal) approach

Strategy in different contexts

Alternative approaches

to strategy development

Emergent Incremental

Pros and cons

of the rational approach Strategy safari

Internal analysis

Options, choice, implementation

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project and relationship management – developments in strategic management

purpose

support

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project and relationship management – developments in strategic management

The rational (formal) approach to strategy formulation

Set Mission Establish objectives Corporate Appraisal (SWOT) Generate strategy options Strategy evaluation and choice Strategy implementation

External analysis Internal analysis

Review and control

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project and relationship management – developments in strategic management

Mission, vision and objectives

Mission

• Why do we exist?

• What are we producing?

• For whom do we exist?

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Corporate appraisal (SWOT)

project and relationship management – developments in strategic management

Internal

porter’s 5forces

pestle

resource audit

porter’s value

chain

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Strategic Direction - Ansoff’s Matrix

project and relationship management – developments in strategic management

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Stakeholder analysis

“Those persons and groups that

have an interest in the strategy of an

organisation”.

project and relationship management – developments in strategic management

minimal effort informedKeep

Keep satisfied playersKey

mendelow’s power/interest matrix

low interest high

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project and relationship management – developments in strategic management

Advantages and disadvantages of the rational (formal) approach

identifies key issues

goal congruence

long term view

improves stakeholder perception

provides basis for strategic review

Bureaucratic and inflexible

strategies “emerge”

costly and time consuming

inappropriate in dynamic markets

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emergent

project and relationship management – developments in strategic management

Alternatives to the rational approach

logical incrementalism

small steps

emergent

unrealised

realiseddeliberate

intended

Freewheeling opportunism

no long term plan

CHOICES

CHOICES CHOICES

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cognitive configuration

the schools are split into prescriptive and descriptive the prescriptive schools

attempt to explain how strategy should be formulated, while the descriptive

schools attempt to describe how strategies actually are formed.

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project and relationship management – developments in strategic management

Strategy in different contexts

public sector and not-for-profit

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Generic competitive strategies

Porter’s generic strategies

risky- high margins

monopoly pricing

loss of market share

low price/

low value low price hybrid

1 2

high

low

perceived value to the consumer

project and relationship management – developments in strategic management

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Positioning view (OUTSIDE-IN)

the positioning view is concerned with adapting the organisation to fit its environment

supernormal profits result from:

• high market share relative to rivals

• differentiated product

• low costs

Resource-based view (INSIDE-OUT)

competitive advantage comes from unique resources or core competencies

project and relationship management – developments in strategic management

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project and relationship management – developments in strategic management

Internal analysis

Resource

audit

WHAT WE ARE GOOD AT

WHAT WE HAVE

COMPETENCIES

RESOURCES

THRESHOLD CORE BASIC UNIQUE

minimum requirement to operate within a marketthe basis for competitive advantage

similar to competitors/easy to copy or obtainthe more unique, the stronger the competitive position

support activities

inbound

logistics operations

outbound logistics

marketing and sales service

margin

margin

Value chain

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