MANAGEMENT LEVELSUBJECT E2 Project and Relationship Management CIMA OFFICIAL REVISION CARDS... project and relationship management How to use Revision Cards The concept • revision cards
Trang 1MANAGEMENT LEVEL
SUBJECT E2
Project and Relationship Management
CIMA OFFICIAL REVISION CARDS
Trang 2PROJECT AND RELATIONSHIP MANAGEMENT
Published by: Kaplan Publishing UK
Unit 2 The Business Centre, Molly Millars Lane,
Wokingham, Berkshire RG41 2QZ
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British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library
ISBN 978-1-78415-942-9 Printed and bound in Great Britain
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How to use Revision Cards
The concept
• revision cards are a new and different
way of learning, based upon research
into learning styles and effective recall
• the cards are in full colour and have text
supported by a range of images, making
them far more effective for visual learners
and easier to remember
• Unlike a bound text, revision cards can
be rearranged and reorganised to appeal
to kinaesthetic learners who prefer to
learn by doing
• Being small enough to carry around means that you can take them anywhere this gives the opportunity to keep going over what you need to learn and so helps with recall
• the content has been reduced down
to the most important areas, making
it far easier to digest and identify the relationships between key topics
• revision cards, however you learn, whoever you are, wherever you are
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How to use them
revision cards are a pack of approximately
52 cards, slightly bigger than traditional
playing cards but still very easy to carry
and so convenient to use when travelling or
moving around they can be used during the
tuition period or at revision
they are broken up into 4 sections
• an overview of the entire subject in a
mind map form (orange)
• a mind map of each specific topic (blue)
• content for each topic presented so that
it is memorable (green)
each one is a different colour, allowing you
to sort them in many ways
• perhaps you want to get a more detailed feel for each topic, why not take all the green cards out of the pack and use those
• You could create your own mind maps using the blue cards to explore how different topics fit together
• and if there are some topics that you understand, take those out of the pack, leaving yourself only the ones you need
to concentrate on
there are just so many ways you can use them
Trang 5Contents
1 developments in strategic management (chapters 1-3)
2 the global business environment (chapters 4-5)
3 leadership, management and control (chapters 6-8)
4 organisational culture (chapter 9)
5 organisational relationships (chapters 10-12)
6 managing organisational change (chapter 13)
7 managing projects (chapters 14-16)
chapter references refer to the study text
project and relationship management
Trang 6Exam guidance
Format of the exam
there will be a computerised objective test
assessment of 90 minutes
e2 will also be assessed as part of the integrated,
management level case study the management
level case study is a computerised assessment of
three hours
Summary of the E2 syllabus
the syllabus comprises of:
a introduction to strategic management
and assessing the global environment 30%
B the human aspects of the organisation 20%
c managing relationships 20%
d managing change through projects 30%
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project and relationship management
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revisioncards
Trang 8Organisational culture
The human aspect of the organisation
Human resources approaches to managing and controlling performance
Leadership and management
Project and relationship management
Strategic management and the global environment
project and relationship management – overview
Managing change
through projects Competitive advantage
Behavioural aspects of control
Building, leading and
managing teams
Alternative approaches
to strategy
The concept of strategy and the rational
(formal) approach to strategy development
The nature of the global business environment
Managing relationships
Managing organisational change
Managing projects
Project management
tools and techniques
People and projects
The Finance function
and its relationships
Techniques for managing organisational relationships
Competitor analysis
Trang 9Developments in
strategic management
project and relationship management
revisioncards
Trang 10Competitive advantage
The concept
of strategy
Developments
in strategic management
project and relationship management – developments in strategic management
What is strategy Levels of strategy Mission Stakeholder analysis
SWOT
The rational (formal) approach
Strategy in different contexts
Alternative approaches
to strategy development
Emergent Incremental
Pros and cons
of the rational approach Strategy safari
Internal analysis
Options, choice, implementation
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purpose
support
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The rational (formal) approach to strategy formulation
Set Mission Establish objectives Corporate Appraisal (SWOT) Generate strategy options Strategy evaluation and choice Strategy implementation
External analysis Internal analysis
Review and control
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Mission, vision and objectives
Mission
• Why do we exist?
• What are we producing?
• For whom do we exist?
Trang 15Corporate appraisal (SWOT)
project and relationship management – developments in strategic management
Internal
porter’s 5forces
pestle
resource audit
porter’s value
chain
Trang 16Strategic Direction - Ansoff’s Matrix
project and relationship management – developments in strategic management
Trang 17Stakeholder analysis
“Those persons and groups that
have an interest in the strategy of an
organisation”.
project and relationship management – developments in strategic management
minimal effort informedKeep
Keep satisfied playersKey
mendelow’s power/interest matrix
low interest high
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Advantages and disadvantages of the rational (formal) approach
identifies key issues
goal congruence
long term view
improves stakeholder perception
provides basis for strategic review
Bureaucratic and inflexible
strategies “emerge”
costly and time consuming
inappropriate in dynamic markets
Trang 19emergent
project and relationship management – developments in strategic management
Alternatives to the rational approach
logical incrementalism
small steps
emergent
unrealised
realiseddeliberate
intended
Freewheeling opportunism
no long term plan
CHOICES
CHOICES CHOICES
Trang 20cognitive configuration
the schools are split into prescriptive and descriptive the prescriptive schools
attempt to explain how strategy should be formulated, while the descriptive
schools attempt to describe how strategies actually are formed.
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Strategy in different contexts
public sector and not-for-profit
Trang 22Generic competitive strategies
Porter’s generic strategies
risky- high margins
monopoly pricing
loss of market share
low price/
low value low price hybrid
1 2
high
low
perceived value to the consumer
project and relationship management – developments in strategic management
Trang 23Positioning view (OUTSIDE-IN)
the positioning view is concerned with adapting the organisation to fit its environment
supernormal profits result from:
• high market share relative to rivals
• differentiated product
• low costs
Resource-based view (INSIDE-OUT)
competitive advantage comes from unique resources or core competencies
project and relationship management – developments in strategic management
Trang 24project and relationship management – developments in strategic management
Internal analysis
Resource
audit
WHAT WE ARE GOOD AT
WHAT WE HAVE
COMPETENCIES
RESOURCES
THRESHOLD CORE BASIC UNIQUE
minimum requirement to operate within a marketthe basis for competitive advantage
similar to competitors/easy to copy or obtainthe more unique, the stronger the competitive position
support activities
inbound
logistics operations
outbound logistics
marketing and sales service
margin
margin
Value chain