However, rational managers apply a cost-benefit criterion to information and will only want accounting information if its benefits exceed its costs.. Accounting information provides bene
Trang 1CHAPTER 1 MANAGEMENT ACCOUNTING: AN OVERVIEW
I Questions
1 Use of the word “need” in the quoted passage is pejorative It implies
an unlimited level of demand for information However, rational managers apply a cost-benefit criterion to information and will only want accounting information if its benefits exceed its costs Accounting information provides benefits by improving decision making and controlling behavior in organizations In most organizations, accounting information is very prevalent which implies that its benefits exceed its costs Hence, successful managers will find
it in their self-interest to learn how to use accounting information in these organizations
Clearly, this statement is incurred in those firms where accounting information has very limited usefulness (e.g., if the accounting information is often wrong or is not produced in a timely fashion) In these organizations, managers do not find the accounting information to have benefits in excess of its costs, will not use it, do not need to know how to use it, and definitely do not need it
2 a Historical costs are of limited use in making planning decisions in a
rapidly changing environment With changing products, processes and prices, the historical costs are inadequate approximations of the opportunity costs of using resources
Historical costs may, however, be useful for control purposes, as they provide information about the activities of managers and can
be used as performance measures to evaluate managers
b The purpose of accounting systems is to provide information for planning purposes and control Although historical costs are not generally appropriate for planning purposes, additional measures are costly to make An accounting system should include additional measures if the benefits of improved decision making are greater than the costs of the additional information
3 Finance and economics textbooks traditionally state that the goal of a profit organization is to maximize shareholder wealth Managers are
Trang 2frequently presumed to act in the best interest of the shareholder, although recent finance literature recognizes that appropriate incentives are necessary to align manager interests with shareholder interests The goal, however, are not very clear as to how this is achieved Most finance textbooks focus on financing decisions and not on the use of assets and dealing with customers
Marketing’s goal of satisfying customers recognizes that customers are the source of revenues for the organization, and therefore the means through which shareholder value is increased However, customer satisfaction is only valuable insofar as it creates shareholder wealth The further goal of marketing is to ensure that customer satisfaction is maximized without compromising the organization’s profitability
4 Yes Planning is really much more vital than control; that is, superior control is fruitless if faulty plans are being implemented However, planning and control are so intertwined that it seems artificial to draw rigid lines of separation between them
5 Yes The controller has line authority over the personnel in his own department but is a staff executive with respect to the other departments
6 Line authority is exerted downward over subordinates Staff authority
is the authority to advise but not command others; it is exercised laterally or upward Functional authority is the right to command action laterally and downward with regard to a specific function or specialty
7 Cost accounting is the controller’s primary means of implementing the 7-point concept of modern controllership Cost accounting is intertwined with all seven duties to some extent, but its major focus is
on the first three
8 Bettina Company
Trang 3Assistant Controller Assistant Treasurer
Special
Studies
Manager
Cost Accounting
Manager
Tax Manager Internal Audit
Manager
General Accounting Manager
System & EDP Manager
Cost
Systems
Analyst
Budget &
Standard
Cost Analyst
Performance Analyst
Cost
Clerk PayrollClerk ReceivableAccounts
Clerk
Accounts Payable Clerk
Billing Clerk GeneralLedger
Bookkeeper
9 Management accountants contribute to strategic decisions by providing information about the sources of competitive advantage and by helping managers identify and build a company’s resources and capabilities
10 In most organizations, management accountants perform multiple roles: problem solving (comparative analyses for decision making), scorekeeping (accumulating data and reporting reliable results), and attention directing (helping managers properly focus their attention)
11 Three guidelines that help management accountants increase their value
to managers are (a) employ a cost-benefit approach, (b) recognize behavioral as well as technical considerations, and (c) identify different costs for different purposes
12 Management accounting is an integral part of the controller’s function
in an organization In most organizations, the controller reports to the chief financial officer, who is a key member of the top management team
Trang 413 Management accountants have ethical responsibilities that are related
to competence, confidentiality, integrity, and objectivity
14 By reporting and interpreting relevant data, the controller exerts a force
or influence that impels management toward making better-informed decisions
The controller of one company described the job as “a business advisor to…help the team develop strategy and focus the team all the way through recommendations and implementation.”
15
Financial Accounting
Audience: External: shareholders, creditors, tax
authorities Purpose: Report on past performance to external
parties; basis of contracts with owners and lenders
Timeliness: Delayed; historical
Restrictions: Regulated; rules driven by generally
accepted accounting principles and government authorities
Type of Information: Financial measurements only
Nature of Information: Objective, auditable, reliable, consistent,
precise Scope: Highly aggregate; report on entire
organization
Managerial Accounting
Audience: Internal: Workers, managers, executives Purpose: Inform internal decisions made by employees
and managers; feedback and control on operating performance
Timeliness: Current, future oriented
Restrictions: No regulations; systems and information
determined by management to meet strategic and operational needs
Type of Information: Financial, plus operational and physical
measurements on processes, technologies, suppliers customers, and competitors
Trang 5Nature of Information: More subjective and judgmental; valid,
relevant, accurate Scope: Disaggregate; inform local decisions and
actions
16 The competitive environment has changed dramatically Companies encountered severe competition from overseas companies that offered high-quality products at low prices Activity-based costing systems are introduced in many manufacturing and service organizations to overcome the inability of traditional cost systems to accurately assign overhead costs Activity-based management is a viable approach for managers to make decisions based on ABC information There has been improvement of operational control systems such that information
is more current and provided more frequently The nature of work has changed from controlling to informing Firms are concerned about continuous improvement, employee empowerment and total quality Nonfinancial information has become a critical feedback measure Finally, the focus of many firms is on measuring and managing activities
17 As measurements are made on operations and, especially, on individuals and groups, the behavior of the individuals and groups are affected People will react to the measurements being made by focusing on the variables or behavior being measured In addition, if managers attempt to introduce or redesign cost and performance measurement systems, people familiar with the previous system will resist Management accountants must understand and anticipate the reactions of individuals to information and measurements The design and introduction of new measurements and systems must be accompanied with an analysis of the likely reactions to the innovations
II Exercises
Exercise 1
a (1) Problem solving
b (3) Attention-directing
c (1) Problem solving
d (2) Scorekeeping
Trang 6Exercise 2
a (4) Marketing
b (3) Production
c (6) Customer service
d (5) Distribution
Exercise 3
a (4) Marketing
b (3) Production
c (5) Distribution
d (4) Marketing
e (5) Distribution
f (3) Production
g (1) Research and development
h (2) Design
III Problems
Problem 1 (Problem Solving, Scorekeeping, and Attention Directing)
Because the accountant’s duties are often not sharply defined, some of these answers might be challenged:
1 Scorekeeping
2 Attention directing
3 Scorekeeping
4 Problem solving
5 Attention directing
6 Attention directing
7 Problem solving
8 Scorekeeping (depending on the extent of the report) or attention getting
9 This question is intentionally vague The give-and-take of the budgetary process usually encompasses all three functions, but it emphasizes scorekeeping the least The main function is attention directing, but problem solving is also involved
10 Problem solving
Problem 2 (Management Accounting Information System)
1 Inputs: b, g, i, m
Trang 72 Processes: a, d, f, j
3 Outputs: e, k, n
4 System objectives: c, h, l
Problem 3 (Role of Management Accountants)
Planning The management accountant gains an understanding of the
impact on the organization of planned transactions (i.e., analyzing strengths and weaknesses) and economic events, both strategic and tactical, and sets obtainable goals for the organization The development of budgets is an example of planning
Controlling The management accountant ensures the integrity of financial
information, monitors performance against budgets and goals, and provides information internally for decision making Comparing actual performance against budgeted performance and taking corrective action where necessary
is an example of controlling Internal auditing is another example
Evaluating Performance The management accountant judges and analyzes
the implication of various past and expected events, and then chooses the optimum course of action The management accountant also translates data and communicates the conclusions Graphical analysis (such as trend, bar charts, or regression) and reports comparing actual costs with budgeted costs are examples of evaluating performance
Ensuring Accountability of Resources The management accountant
implements a reporting system closely aligned to organizational goals that contribute to the measurement of the effective use of resources and safeguarding of assets Internal reporting such as comparison of actual to budget is an example of accountability
External Reporting The management accountant prepares reports in
accordance with generally accepted accounting principles and then disseminates this information to shareholders, creditors, and regulatory tax agencies An annual report or a credit application are examples of external reporting
Problem 4 (Line Versus Staff)
Jamie Reyes is staff She is in a support role – she prepares reports and helps explain and interpret them Her role is to help the line managers more effectively carry out their responsibilities
Trang 8Stephen Santos is a line manager He has direct responsibility for producing a garden hose Clearly, one of the basic objectives for the existence of a manufacturing firm is to make a product Thus, Stephen has direct responsibility for a basic objective and therefore holds a line position
Problem 5 (Professional Ethics and End-of-Year Games)
Requirement 1
The possible motivations for the snack foods division wanting to play end-of-year games include:
(a) Management incentives Yummy Foods may have a division bonus scheme based on one-year reported division earnings Efforts to front-end revenue into the current year or transfer costs into the next year can increase this bonus
(b) Promotion opportunities and job security Top management of Yummy Foods likely will view those division managers that deliver high reported earnings growth rates as being the best prospects for promotion Division managers who deliver “unwelcome surprises” may be viewed as less capable
(c) Retain division autonomy If top management of Yummy Foods adopts
a “management by exception” approach, divisions that report sharp reductions in their earnings growth rates may attract a sizable increase
in top management supervision
Requirement 2
The “Standards of Ethical Conduct…” require management accountants to:
Refrain from either actively or passively subverting the attainment
of the organization’s legitimate and ethical objectives, and
Communicate unfavorable as well as favorable information and professional judgment or opinions
Several of the “end-of-year games” clearly are in conflict with these requirements and should be viewed as unacceptable by Tan:
(a) The fiscal year-end should be closed on midnight of December 31
“Extending” the close falsely reports next year’s sales as this year’s sales
(b) Altering shipping dates is falsification of the accounting reports
Trang 9(c) Advertisements run in December should be charged to the current year The advertising agency is facilitating falsification of the accounting records
The other “end-of-year games” occur in many organizations and may fall into the “gray” to “acceptable” area However, much depends on the circumstances surrounding each one:
(a) If the independent contractor does not do maintenance work in December, there is no transaction regarding maintenance to record The responsibility for ensuring that packaging equipment is well maintained is that of the plant manager The division controller probably can do little more than observe the absence of a December maintenance charge
(d) In many organizations, sales are heavily concentrated in the final weeks of the fiscal year-end If the double bonus is approved by the division marketing manager, the division controller can do little more than observe the extra bonus paid in December
(e) If TV spots are reduced in December, the advertising cost in December will be reduced There is no record falsification here
(g) Much depends on the means of “persuading” carriers to accept the merchandise For example, if an under-the-table payment is involved,
it is clearly unethical If, however, the carrier receives no extra consideration and willingly agrees to accept the assignment, the transaction appears ethical
Each of the (a), (d), (e) and (g) “end-of-year games” may well disadvantage Yummy Foods in the long run For example, lack of routine maintenance may lead to subsequent equipment failure The divisional controller is well advised to raise such issues in meetings with the division president However, if Yummy Foods has a rigid set of line/staff distinctions, the division president is the one who bears primary responsibility for justifying division actions to senior corporate officers
Requirement 3
If Tan believes that Ryan wants her to engage in unethical behavior, she should first directly raise her concerns with Ryan If Ryan is unwilling to change his request, Tan should discuss her concerns with the Corporate Controller of Yummy Foods Tan also may well ask for a transfer from the snack foods division if she perceives Ryan is unwilling to listen to pressure brought by the Corporate Controller, CFO, or even President of Yummy
Trang 10Foods In the extreme, she may want to resign if the corporate culture of Yummy Foods is to reward division managers who play “end-of-year games” that Tan views as unethical and possibly illegal
Problem 6
James Torres has come up with a scheme that involves a combination of data falsification and smoothing! Not only has he made up the revenue numbers, but also he has had the gall to defer some of them to the next period Making up such numbers is clearly illegal Smoothing, in this example is also illegal because the numbers are fictitious
Problem 7
Clearly the vice-president will lose his or her job if you turn him or her in Given that this is a major violation of the code of ethics and a violation patent law, the vice-president could go to jail Your best course of action is
to check your information and if the vice-president is definitely involved,
go immediately to the VP’s superior (who is probably a senior VP or the company president) The organization’s attorneys will take over from there
Problem 8
One option is to do nothing and ignore what you saw, however, this may violate your own code of ethics and your ethical responsibilities under the organization’s code of ethics Given that you want to do something, it is probably best to start by talking to employees in your organization whose job it is to deal with ethical issues If no such employees exist or are available, you might start by using a decision model This model incorporated the following steps:
1 Determine the Facts – What, Who, Where, How
2 Define the Ethical Issue
3 Identify Major Principles, Rule, Values
4 Specify the Alternatives
5 Compare Values and Alternatives, See if Clear Decision
6 Assess the Consequences
7 Make Your Decision