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Operations management by stevenson 9th student slides supplement 5

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Characteristics of Suitable Problems• Characteristics of decisions that are suitable for using decision theory – A set of possible future conditions that will have a bearing on the res

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McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc All Rights Reserved.

Supplement 5

Decision Theory

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Supplement 5: Learning Objectives

made

under uncertainty

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Decision Theory

suitable to a wide range of operations

management decisions

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Characteristics of Suitable Problems

• Characteristics of decisions that are suitable for

using decision theory

– A set of possible future conditions that will have a

bearing on the results of the decision

possible future condition

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Process for Using Decision Theory

possible future state of nature

future state of nature

criterion and select the best alternative

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Causes of Poor Decisions

unforeseeable circumstances; however, this is not the norm.

a combination of

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Decision Process

• Steps:

1 Identify the problem

2 Specify objectives and criteria for a solution

3 Develop suitable alternatives

4 Analyze and compare alternatives

5 Select the best alternative

6 Implement the solution

7 Monitor to see that the desired result is achieved

• Errors

– Failure to recognize the importance of each step

– Skipping a step

– Failure to admit mistakes

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Bounded Rationality & Suboptimization

Bounded rationality

human abilities, time, technology, and availability of information

Suboptimization

to reach a solution that is optimum for that department

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Decision Environments

• There are three general environment categories:

Certainty

Risk

outcomes

Uncertainty

of various future events

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Decision Making Under Uncertainty

• Decisions are sometimes made under complete uncertainty: No

information is available on how likely the various states of nature are.

• Decision Criteria:

Maximin

• Choose the alternative with the best of the worst possible payoffs

Maximax

• Choose the alternative with the best possible payoff

Laplace

• Choose the alternative with the best average payoff

Minimax regret

• Choose the alternative that has the least of the worst regrets

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Decision Making Under Risk

of occurrence for each state of nature can be estimated

(EMV)

EMV

choose the alternative that has the best expected payoff

neither risk averse nor risk seeking

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Decision Tree

Decision tree

possible consequences

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Decision Tree

– Composed of

• Nodes

– Decisions – represented by square nodes – Chance events – represented by circular nodes

• Branches

– Alternatives– branches leaving a square node – Chance events– branches leaving a circular node

– Analyze from right to left

• For each decision, choose the alternative that will yield the greatest return

• If chance events follow a decision, choose the alternative that has the highest expected monetary value (or lowest expected cost)

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Format of a Decision Tree

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Expected Value of Perfect Information

Expected value of perfect information (EVPI)

information and the expected payoff under risk

• EVPI = expected payoff under certainty – expected payoff under risk

• EVPI = minimum expected regret

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