BUSN 3rd kelly mcgowen chapter14

14 Leadership:Bringing Business to Life • What is the role of management and why is it important to organizational success?. • What is the purpose of organizing as a management functio

14 Leadership:

Bringing Business to Life

• What is the role of management and why is it important

to organizational success?

• What are the key theories and current practices of

motivation?

• What are the categories of business planning?

• What is strategic planning?

• What is the purpose of organizing as a management

function?

• What is the role of managerial leadership and key

leadership roles?

Achieving the goals of an organization through planning,

organizing, leading, and controlling organizational resources including people,

money and time.

PLANNING

LEADING ORGANIZING

Top Management

Middle Management

First Line Management

Having What it Takes to Get the Job Done

• Good managers motivate others

to reach their best

• Motivated workers feel great

Maslow’s Hierarchy of Needs Theory

Theory X Assumptions Theory Y Assumptions

Workers dislike work and will

avoid it Work is as natural as play or rest —workers do not dislike it

Fear is motivating—coercion and

threats are vital Rewards can motivate—people can exercise self-direction and

self-control People prefer to be directed,

avoiding responsibility People can accept, and even seek responsibility

Imagination, creativity, and ingenuity is widely distributed Intellectual capacity of average workers is underutilized

Creating jobs with meaningful content, creative work:

Relationship among individual effort, individual performance

and individual reward

Perception of

fairness directly

impacts worker

motivation

• Range of motivation approaches

• Engaged and productive workers

• Emphasis on corporate culture

• Expanded incentives

• Focus on training and

development

Figuring Out Where to Go and How to Get There

The planning function is

core to effective management The best plans keep the organization

on track, but flexible.

• Cut Throat Competition

• Rapid Change

• Economic Uncertainty

Figuring Out Where to Go and How to Get There

How should we respond if our competitors

start a price war?

What should we do if the government

regulates our industry?

How can we restart our business if a natural

disaster destroys our plant?

How will we evacuate employees if terrorists

• Define the mission

• Evaluate competitive position

Organization’s purpose, values, and core goals, providing the

framework for all other plans.

State Farm's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Google's mission is to organize the world's information and make it universally accessible and useful.

Nike’s mission is to bring inspiration and innovation to every

athlete* in the world *If you have a body, you are an athlete.

SWOT Analysis

Strengths, Weaknesses, Opportunities and Threats (SWOT)

Creating Your Strategies

 SWOT is a starting point

 Respond to environment

 Dynamic and flexible

Implementing Your Strategies

• Logical structure for people, their

jobs, and interaction

• Multiple options for structure

• Logical structure for people, their

jobs, and interaction

• Multiple options for structure

Staff Managers –

provide advice and assistance

Line Organization –

clear, simple chain of command.

Project Manager

Matrix Organization –

• Brings together specialists to work on projects

• No clear chain of command

• Effective for project type work

Functional Manager

• Autocratic leaders hoard decision-making power

for themselves.

• Democratic leaders share power with their

followers.

• Free-reign leaders set objectives for their

followers but give them freedom to choose how

they accomplish those goals.

Leadership traits go hand-and-hand with

power and influence

•Position provides a leader formal authority to

either reward or punish.

•Expertise comes from a person’s abilities and

experience.

•Personality comes from a person’s character.

1 Establish clear performance

• What are the categories of business planning?

• What is strategic planning?

• What is the purpose of organizing as a management

function?

• What is the role of managerial leadership and key

leadership roles?