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Trang 1Supply Chain Planning: Integration
Introduction
Why is Integration Important?
Companies manage their supply chains by connecting the functions in the supply chain—
Procurement, Manufacturing, and Fulfillment—via supply chain planning (SCP) processes Supply chain planning processes coordinate and share information among the other supply chain functions to create an integrated supply chain Supply chain functions must be integrated for companies to ensure that material is available for manufacturing, manufacturing resources are available when required, and customer orders are fulfilled on time
Companies must also integrate the different SCP processes—demand planning, supply planning, and production planning—to ensure that demand does not exceed supply, or vice versa, and that customer orders get fulfilled Companies must coordinate the different supply chain planning processes so that all the plans are synchronized The Sales and Operations Planning process, referred to as S&OP, is normally responsible for coordinating this integration
Companies make decisions at different operational levels, including the strategic, tactical, and execution levels, to facilitate their supply chain processes SCP allows companies to plan and integrate the supply chain functions across all entities at all operational levels
Trang 2Copyright (c) 2004 Accenture All rights reserved You may only use and print one copy of this document for private study
in connection with your personal, non-commercial use of a Supply Chain Academy course validly licensed from Accenture This document, may not be photocopied, distributed, or otherwise duplicated, repackaged or modified in any
way
Note: interactive elements such as activities, quizzes and assessment tests are not available in printed form
How Does a Company Achieve Integration?
An integrated supply chain passes information back and forth between the business functions and planning processes The diagram below shows an example involving supply and production planning Press the arrow below to see additional information
Trang 3Objectives
After completing this module, you will be able to:
• Identify the interrelationships between supply chain planning (SCP) processes and the related business functions
• Describe the basic process performed by each business function
• Describe how each function can be integrated with SCP
• Explain why it is critical for SCP to receive and send information to support both strategic and execution functions
• Describe how Sales and Operations Planning (S&OP) integrates planning processes
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in connection with your personal, non-commercial use of a Supply Chain Academy course validly licensed from Accenture This document, may not be photocopied, distributed, or otherwise duplicated, repackaged or modified in any
During SCP, planners model lead-times for materials procurement assuming that the material will
be available when needed But if a supplier's lead-time performance is erratic; i.e., sometimes they deliver on time, at other times they are late; this variability will require them to carry more safety stock, resulting in additional cost Companies strive to work with suppliers who have little lead-time variability Quality is also an important criterion for working with suppliers If a supplier frequently supplies inferior product, the manufacturer has to discard the low-quality product and re-order, which has an adverse impact on manufacturing
We will explore other such procurement issues that either impact SCP or are impacted by it Although procurement is used to procure both direct material, which is used for manufacturing goods, as well as indirect material, like pens, pencils, and paper, we will limit our discussion to the procurement of direct materials because indirect materials have no impact on supply chain plans
Trang 5Decisions in Procurement
Procurement has moved from the traditional model of buying products at the lowest possible price
to developing strategic relationships with suppliers to streamline lead-times A supplier with erratic delivery lead-times forces a manufacturer to carry excess safety stock If the manufacturer can purchase from another supplier who guarantees delivery times, the manufacturer will not have to carry as much safety stock While this second supplier may not provide the lowest price, the long-term cost benefit may outweigh that of the lowest-cost supplier
Typical Procurement Decisions
• Who - decide on which suppliers to use
• What - decide on what to purchase from which suppliers
• How much - decide on the product volume to purchase from each supplier
• What price - negotiate pricing strategy with each supplier
• Terms and conditions - decide on lead-times, lead-time variability, inventory levels,
frequency of deliveries, etc
Since companies don't change such decisions frequently, they are generally considered strategic Once strategic decisions are made, manufacturers need to make execution decisions involving:
• Buying the product
• Managing the confirmations and receipt of goods, i.e., schedule receipts
• Tracking the status of material, i.e., in-transits
SCP, integrated with strategic and execution activities, provides the highest level of benefit to a company
Trang 6How SCP Supports Strategic Procurement
Strategic procurement decisions, such as identifying suppliers and negotiating price terms and conditions, require input from SCP activities Procurement relies on a long-term demand plan that
has been disaggregated into a long-term materials plan to decide on what and how much to buy Deciding on who (what suppliers) to buy from is significantly more complex because decision
makers must know suppliers' past performance, e.g., reliability, lead-time variability, service level Companies obtain this information from their planning systems to help determine and manage the best suppliers Companies also identify primary suppliers and secondary suppliers—secondary suppliers are used when the primary supplier is unable to meet requirements
The price negotiated with each supplier also takes into account terms and conditions—e.g.,
service levels, delivery frequency, and delivery lead-time required—as well as the variability of the demand pattern Some companies are now entering into dynamic pricing agreements with suppliers in which both parties agree to some pricing rules, and the actual price depends on volume, lead-time, frequency, demand pattern stability, and materials expediting
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in connection with your personal, non-commercial use of a Supply Chain Academy course validly licensed from Accenture This document, may not be photocopied, distributed, or otherwise duplicated, repackaged or modified in any
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Note: interactive elements such as activities, quizzes and assessment tests are not available in printed form
Trang 7How Strategic Procurement Supports SCP
Just as planning supports strategic procurement, strategic procurement supports planning by providing key inputs to SCP During SCP, companies identify and associate every relevant variable with the planning model—primary and secondary suppliers, available materials, and delivery lead-time Manufacturers must also understand suppliers' volumes and/or constraints that could impact the receipt of materials needed for production Finally, they must know the product price to optimize any cost decisions they may make during SCP
Trang 8How SCP Supports Procurement Execution
Procurement execution activities that require supply chain planning inputs include:
• Buying the product
• Managing the confirmations and receipt of goods, i.e., schedule receipts
• Tracking the status of material, i.e., in-transits
To buy the product, companies must issue purchase orders or draw material against a blanket purchase order The purchase orders recommended by SCP are based on the short-term
materials plan generated during production planning
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in connection with your personal, non-commercial use of a Supply Chain Academy course validly licensed from Accenture This document, may not be photocopied, distributed, or otherwise duplicated, repackaged or modified in any
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Note: interactive elements such as activities, quizzes and assessment tests are not available in printed form
Trang 9How Procurement Execution Supports SCP
Procurement execution includes managing the confirmation and receipt of goods as well as
tracking the status of material These functions provide valuable input to SCP, e.g.,
confirmation of the receipt of goods implies that material is available and manufacturing can proceed as planned After the suppliers confirm their commitment to delivering the product when needed, the procurement function must ensure that the goods are received and placed in
inventory to be used by manufacturing
Procurement also provides planners with a delivery schedule and the status of the material on order This can provide early warning signs to SCP—if planners know early enough that some material is going to be delayed, i.e., exceptions to the plan, they may be able to alter production plans to account for the delay Early visibility also allows planners to consider expediting the material from an alternate or secondary supplier if needed
Trang 10Integrated Example
A manufacturer generates a long-term demand plan
Procurement uses that plan to identify Ultra as the
primary supplier for a certain item, and Supra as the
secondary supplier for the same item Ultra is to
supply 520,000 units during the year—approximately
10,000 units per week While generating the
appropriate supply plans, using 10,000 units per
week from Ultra, supply planners ensure a
demand/supply match for the company.
In February, however, the manufacturer's executive
team increases its revenue targets; Marketing plans
to run a promotion during April that will lead to
increased demand of 15,000 units per week for eight
weeks during May and June Procurement discusses
the increased material requirements with Ultra, and
Ultra responds by saying that they can supply 12,000
units per week during that time period The secondary supplier, Supra, agrees to supply the additional 3,000 units per week Procurement agrees to the price and delivery terms with both suppliers
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Trang 11Integrated Example - Continued
In the second week of May, Ultra informs
Procurement that, due to a manufacturing problem,
they cannot supply 5,000 units during the third week
of May Procurement then contacts Supra who
confirms that they can air-ship the 5,000 units to
arrive in time for production The manufacturer
agrees to purchase the units from Supra and absorb
the additional transportation cost
At the end of the year, the manufacturer analyzes
Ultra's performance and realizes that Ultra has forced
them to expedite material several times during the
year due to manufacturing problems at their end
Using this information, the manufacturer negotiates
an additional contractual term with Ultra to carry a
higher safety stock to avoid this situation in the
future
What strategic procurement decisions did the manufacturer make? Show answer
Strategic Decisions:
• Identify Ultra as the primary supplier and Supra as the secondary supplier
• Ultra will supply 520,000 units during the year—approximately 10,000 units per week
• Negotiate an additional contractual term with Ultra to carry a higher safety stock to avoid excessive expediting of materials in the future
What procurement execution decisions did the manufacturer make? Show answer Procurement Execution Decision:
• Purchase an extra 5,000 units from Supra during the third week of May
Trang 12
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Strategic Procurement • Long-term materials plan
• Supplier performance
• List of primary suppliers
• List of secondary suppliers
• Expected lead-times
• Expected volumes
• Contract terms and conditions
Procurement Execution • Recommended purchase orders
• Short-term materials plan
• Purchase order confirmations
• Delivery schedule
• Material status
• Exceptions
Trang 13Manufacturing
Overview
Organizations that manufacture products invest a large amount of capital in manufacturing assets
To maximize this investment, they must balance two goals: ensuring that enough material and machines are available when needed while avoiding idle machines and/or labor resources
SCP helps manufacturing organizations develop the capability to increase their return on assets
by maximizing throughput, minimizing machine downtimes, or maximizing asset utilization
Trang 14Copyright (c) 2004 Accenture All rights reserved You may only use and print one copy of this document for private study
in connection with your personal, non-commercial use of a Supply Chain Academy course validly licensed from Accenture This document, may not be photocopied, distributed, or otherwise duplicated, repackaged or modified in any
cannot meet demand, companies must evaluate several options Known as strategic
manufacturing decisions, companies consider issues such as:
• Should manufacturing be outsourced to a subcontractor or vendor?
• Should we increase the manufacturing capacity by building or acquiring new plants?
• Can we increase the manufacturing capacity by increasing the workforce and/or the hours of operation of the facilities?
• Are our suppliers capable of providing the required material for new product
introductions?
Once these strategic manufacturing decisions are made, planners must think about
manufacturing execution, and make decisions such as:
• When should we take down a machine for routine maintenance?
• How do we move material from its inventory location to the workstation where it is
needed?
Trang 15How SCP Supports Strategic Manufacturing
How SCP Supports Strategic Manufacturing
Companies make two strategic manufacturing decisions that require SCP inputs—deciding whether to outsource manufacturing of certain components or products, and determining the material to use when designing a new product
Outsourcing Decisions Materials Decisions
To make outsourcing decisions, manufacturers must know whether they have a shortage of
capacity To determine this, SCP provides the demand plan as well as the supply plan—which is made up of the sourcing, inventory, and distribution plans—to satisfy that demand A review of these plans will highlight the variance between the two, i.e., a variance that shows a shortage of capacity or a surplus of capacity The manufacturer can then evaluate multiple demand and supply plans to see if they can develop a plan that eliminates capacity variance while satisfying the business objectives of the company
If they do decide to outsource a portion of their manufacturing, they will need information to evaluate the subcontractors in terms of cost, quality, and reliability They could use some of the supplier performance information (from manufacturing or procurement as appropriate) combined with the relevant business planning rules from SCP—e.g., lead-time, and lead-time variability—to evaluate if certain contract manufacturers are likely to be more reliable than others, and award the contract based on the above factors
When organizations design a new product, they must first ensure material availability and
identify potential suppliers to manufacture it and introduce it into the market To accomplish this, they again need the demand plan and the materials plan, both generated during SCP, for the new product To determine the best vendors, they use the performance information to identify the more reliable vendors, and then work with procurement to develop the procurement terms from the suppliers
Trang 16How Strategic Manufacturing Supports SCP
Strategic manufacturing supports supply and production planning with the following key inputs:
• Bill of Material - Manufacturing will determine the bill of materials (BOM) and work with Procurement to finalize the terms and conditions with material suppliers Planners use this information during SCP to create the appropriate plans The materials plan generated during supply planning is at a higher level of granularity while the plan generated during production planning is more detailed
• Manufacturing Capacity - Manufacturing capacity is a key input during the supply
planning and the S&OP processes The capacity constraints applied during supply planning are less detailed than the capacity constraints during production planning For example, the capacity constraints during supply planning may be the capacity of a
manufacturing line, whereas during production planning, the manufacturing capacity constraint would be for each resource
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Trang 17How SCP Supports Manufacturing Execution
Manufacturing execution decisions include issues such as:
• When should we take down a machine for routine maintenance?
• How do we move material from its inventory location to the appropriate workstation?
The manufacturing facility uses the detailed production schedule and the materials plan as inputs
to determine how and when material should be moved from its inventory location to the
appropriate workstations Robots, or people, are then scheduled to move the material If sufficient material is not available, suppliers may be notified to expedite the material to ensure continuous production Many organizations use safety and other kinds of buffer stocks to cover for such eventualities—by first using up safety stock for production and then using the expedited material
to replenish the safety stock SCP helps companies to determine the appropriate level of safety stock to carry
Trang 18How Manufacturing Execution Supports SCP
Three manufacturing execution activities that impact SCP include:
Actual Build - As manufacturers produce goods, SCP systems are updated Future production
plans must be adjusted if the amount of goods produced either exceeds or is less than the planned quantity For example, suppose a production schedule calls for the assembly line to produce 150 motorcycles during the first four days of the week and 180 more on Friday by using some overtime If the factory actually produces 160 motorcycles every day for the first three days
of the week, the overtime on Friday must be adjusted
Maintenance Scheduling - As manufacturing takes down machines for maintenance, they
provide the maintenance schedule to the planning systems Machine maintenance typically reduces the factory's manufacturing capacity, and decision makers should reflect this in the planning systems, i.e., as constraints
Product Design Changes - At times, the BOM must be updated, e.g., due to different parts or a
minor product design change Manufacturing execution usually tracks such changes and updates the planning systems to reflect the new BOM SCP can then determine the material requirements more accurately
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Trang 19he
ndependence Day falls on a Wednesday
may
Integrated Example
A manager has just learned in a monthly S&OP
meeting that his company has subcontracted some
of its manufacturing capacity to external vendors
Management has decided that the optimal way to
satisfy increased demand for products is as follows:
Vendor A will provide 2,000 units per week and
Vendor B will provide 1,000 units per week, while t
factory will continue to produce 15,000 units per
week Since the manager has not used
subcontractors before, he is skeptical and wonders
about vendor reliability
In addition, Independence Day is near and he is
concerned for several reasons First, the vacation
schedule for employees is rather ad-hoc at this time; I
this year, and a large number of employees have taken the remainder of the week off Second, one senior engineer has informed him that a critical machine is not functioning optimally andneed unexpected maintenance soon
Trang 20Integrated Example - Continued
The machine in question does fail and must be sent for
maintenance and repairs Given these constraints, the
manager realizes that they cannot meet this week's
manufacturing commitments, which will result in a
shortfall of 2,000 units, so he works with supply
planners and contacts the new manufacturing
subcontractors While Vendor A is unable to provide
any extra units this week, Vendor B can provide the
extra 2,000 units at a five percent price increase Given
the circumstances, the manager agrees to the higher
terms in order to meet demand
As the manager hangs up the phone, his senior
engineer informs him that the critical machine just sent
in for maintenance and repairs requires new parts The
parts will not be available for at least two weeks, and the repairs will require at least a week to complete, making the machine unavailable for the next three weeks Therefore, he updates the machine availability appropriately in the system SCP then creates a new supply plan for the next three weeks by reducing the manufacturing commitments of the factory and ordering more products from the vendors
What is the manufacturing capacity? Show answer
15,000 units per week
What is the impact of the critical machine "going down"? Show answer
It reduces the manufacturing capacity and forces the manager to order more units from the subcontractors and at a higher price
Were any strategic sourcing decisions made in this example? Show answer
The strategic sourcing decision was:
• Source 15,000/week internally
• Source 2000/week from vendor A
• Source 1000/week from vendor B
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Trang 21Topic Summary
Manufacturing and SCP must be integrated to ensure that the product is manufactured at the right time to satisfy customer demand We identified two main manufacturing functions—strategic manufacturing and manufacturing execution Each of these functions uses specific information from SCP as well as sending some information back to SCP
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To efficiently fill customer orders while adhering to acceptable customer service levels, planners must model the supply chain network with the associated lead-times and costs to move the product between different locations Then they develop a fulfillment model that satisfies customer demand at the lowest cost within acceptable service levels