The Director L & P Transport Company 431 Le Loi Boulevard HCMC Dear Sir/Madam I am writing to you about the short stop of your trucks around my house on their way to the north.. When the
Trang 2Put the five sections of a complaint letter in the right order:
A complaint letter
Situation Complication
Resolution
Action
I Warm up
Trang 3II New Words
1 complication ` (n) : Sự phức tạp
Chính quyền
địa phương
3 local authorities ` (n) :
Ngăn cản
4 (to) prohibit (v) = (to) prevent (v): `
Trang 4II New Words
Sự phức tạp
Nổi
Chính quyền
địa phương Ngăn cản
1 complication ` (n) :
2 (to) float (v) :
3 local authorities ` (n) :
4 (to) prohibit (v) = (to) prevent (v): `
Trang 5I would suggest that your company should tell your drivers to clear
up all the trash on the ground before leaving
The Director
L & P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam
I am writing to you about the short stop of your trucks around my house on their way to the north
When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies
Yours faithfully
Tran Vu Nhat
I look forward to hearing from you and seeing good response from your company
S1
S2
S3
S4
S4
Trang 6I would suggest that your company should tell your drivers to clear
up all the trash on the ground before leaving
The Director
L & P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam
I am writing to you about the short stop of your trucks around my house on their way to the north
When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies
Yours faithfully
Tran Vu Nhat
I look forward to hearing from you and seeing good response from your company
R
S
A
C
P
Trang 7The Director
L & P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam
I am writing to you about the short stop of your trucks around my house on their way to the north
S
C
When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies
R I would suggest that your company should tell your drivers to clear up all the trash on the ground before leaving.
I look forward to hearing from you and seeing good response from your company
A
Yours faithfully
Tran Vu Nhat
P
Trang 8III Practice
1 What does Mr Nhat complain about?
He complains about the drivers leaving lost of garbage
on the ground after their refreshment.
2 What problems does he mention?
When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies.
3 What does he suggest?
He suggests that the company should tell the drivers to clear up all the trash on the ground before leaving.
Exercise 1: 6a (P.52): Answer the questions
Trang 9II Practice
The way people catch fish
2 What problems do you want to mention ?
Fish and other animals have died.
Fish and other animals have died
3 What suggestions do you want to make ?
Prohibiting and fining heavily anyone catching fish in this way.
way
Exercise 2: 6b (P.53): Answer the questions
Trang 10III Practice
Trang 11IV Homework
Write your complaint letter to your teacher
about throwing garbage on your school ground everyday.