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Medical assisting Administrative and clinical procedures (5e) Chapter 48 Collecting, processing, and testing blood specimens

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In many healthcare settings, the medical assistant is responsible for collecting blood specimens from patients and even performs some testing in the waived category. In order to properly collect the specimens, you will need to review the circulatory system and the function of blood. You will be introduced in this chapter to venipuncture and capillary collection procedures, and you will learn the appropriate supplies and equipment needed to perform these procedures.

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© 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution

in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part

48

Collecting, Processing,

and Testing Blood

Specimens

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when collecting, processing, and testing blood samples

48.2 Carry out the procedure for collecting a blood

specimen

48.3 Discuss ways to respond to patients’ needs

when collecting blood.

48.4 Carry out the procedure for performing blood

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© 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution

in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part

Introduction

• Medical assistant

– Collects blood specimens

– Performs waived testing

– Knowledge needed

• Dealing with patients

• How to obtain a blood sample

• Appropriate supplies and equipment

• How to perform and screen common blood tests

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Phlebotomy

• Putting the patient at ease

• Processing specimens and

conduct testing

• Completing necessary

paperwork

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© 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution

in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part

Apply Your Knowledge

What is the role of the medical assistant related to

collecting blood samples?

ANSWER: The medical assistant will put the

patient at ease during the procedure, process

specimens, conduct testing, complete necessary

paperwork, and make sure specimens are handled

properly.

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• Review the test order

• Assemble equipment and supplies

– Varies with test type

– Collection devices ~ label correctly

– Alcohol wipes; adhesive bandage

Tourniquet for venipuncture

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© 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution

in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part

Collecting Blood Specimens

• Preparing the patient

– Greet and identify the patient

– Confirm pretest preparation

– Explain the procedure and safety precautions

– Establish chain of custody

– Handle an exposure incident

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• Know your scope of practice for your state

• Phlebotomy

– Use Standard Precautions

– Use appropriate PPE

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Drawing Blood (cont.)

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• Needle and syringe

systems

Butterfly system

– Winged infusion set

– Less trauma to vein

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in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part

Drawing Blood (cont.)

• Collection tubes

– Color-coded to identify appropriate

additive such as EDTA

– Be sure to select the

correct tubes – Draw in correct order

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• Engineered safety devices

– Reduce the possibility of needlestick injuries

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© 2014 by McGraw-Hill Education This is proprietary material solely for authorized instructor use Not authorized for sale or distribution

in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part

Drawing Blood (cont.)

Capillary puncture

– Superficial puncture of the skin

– Sites ~ outer edge of finger or heel

Lancet

Automatic puncturing

device

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Micropipettes

• MICROTAINER tubes

• Reagent products

• Smear slides

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Apply Your Knowledge

What precautions should you take when collecting

a blood specimen?

ANSWER: You should use Standard Precautions and

appropriate personal protective equipment.

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• Respond with sensitivity and competence

• Provide information appropriate to

patient’s needs

• Answer questions that are within your

scope of practice

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Patient Fears and Concerns

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• Patients at risk for uncontrolled bleeding

– Hemophilia or taking blood-thinning

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Special Considerations (cont.)

• Difficult patients

– Difficult venipuncture ~ do not stick more than

twice – Fainting patients ~ position to avoid injury

– Angry or violent

patient ~ do not argue

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ANSWER: After drawing blood on a patient taking

anticoagulants, you should hold a cotton ball over

the puncture site for at least 5 minutes, monitor the

site carefully, and notify the physician if bleeding

does not stop.

What is one precaution you can take when drawing

blood from a patient who is taking anticoagulants?

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in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part

Performing Common Blood Tests

• Results aid in diagnosis

• POLs – waived tests

• Be familiar with other tests also

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Complete blood (cell) count

– RBC count

– White blood cells

– Differential WBC

count

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• Differential Cell count

– Prepare a smear slide and stain the smear

– Staining kits – Cell type / 100 leukocytes counted

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Hematologic Tests (cont.)

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• Hemoglobin

– Sample must undergo hemolysis

– Color then evaluated

– Automated hemoglobin analyzers

• Measure amount of hemoglobin in whole blood

• Follow manufacturer’s instructions

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Hematologic Tests (cont.)

• Cell morphology – requires special

training

• Coagulation tests

– PT and PTT

– Automated devices ~ calculate International

Normalized ratio (INR)

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Erythrocyte sedimentation rate (ESR)

– Measures rate of RBCs falling to the bottom of the blood sample

– Tube must contain an

anticoagulant – Read after one hour

– Record as mm/hr.

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Chemical Tests

• Specialized equipment and techniques

• Subject to CLIA ‘88 regulations

• New automated equipment

– More readily available

– Simpler to operate

– Development of new waived tests

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• Blood glucose monitoring

– Routinely performed in POL

– Glucometer – Patient education

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Chemical Tests (cont.)

• Hemoglobin A1c

– Glucose molecules bind to hemoglobin

– Provides overall picture of effectiveness of

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– Enzyme-linked immunosorbent assay (ELISA)

– Immunofluorescent antibody (IFA) test

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• Rapid screening tests

– Detect antibodies to certain infections

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Apply Your Knowledge

Matching:

_ Lysing RBCs/evaluating the color B Serology test

_ Shape or form of objects C Coagulation tests _ Identify bleeding problems D Chemical test

_ Rate at which RBCs fall E Differential

_ Percentage of each type of WBC F Morphology

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process blood specimens for examination, make sure the test results are handled

efficiently and accurately, and complete the

necessary paperwork before and after each test

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in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part

• confirm the patient’s identity

• cleanse the skin prior to collection

• follow standard precautions

• collect the sample needed in the appropriate tube or container

• ensure the patient’s safety

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blood drawn Good communication by the medical assistant is the key to easing these fears

There are always patients who will have special needs Each patient will present a special set of challenges and should be treated with the utmost care and concern

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in any manner This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part

In Summary (cont.)

48.4 Hematologic, chemical, and serologic tests

require special care when performing them

The medical assistant should review the manufacturer’s instructions carefully for important information about correctly

performing each test

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Blood will tell, but often it

tells too much

~ Don Marquis

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