Banks provide services related to money:Keeping money safe Lending money Transferring money Tại sao ngân hàng tồn tại?. MỐI QUAN HỆ GIỮA NGÂN HÀNG & KHÁCH HÀNG BANK-CUSTOMER RELATIONSH
Trang 1BANKS & BANKING
INTRODUCTION TO
PRESENTED BY TRAN HOANG HIEP
Trang 2THỊ TRƯỜNG TÀI CHÍNH VÀ CÁC ĐỊNH
CHẾ TÀI CHÍNH
FINANCIAL MARKET &
FINANCIAL INSTITUTIONS
Trang 3BANKS INSURANCE COMPANIES FINANCE COMPANIES
LEASING COMPANIES SECURITIES COMPANIES
GOVERNMENT AGENCIES
NON-GOVT ORGANIZATIONS ( NGO)
NON-GOVT ORGANIZATIONS ( NGO)
Trang 5The role of banks
How does a bank makes profits?
Trang 6VAI TRÒ CỦA
NGÂN HÀNG
THE ROLE
OF BANKS
Trang 7The word BANK is derived from the Italian BANCA, means BENCH.
Money lenders in Northern Italy originally did business in open areas, or big open
rooms, with each working from his own
bench or table.
Nguồn gốc ngân hàng
Origin of banks
Trang 8Banks provide services related to money:
Keeping money safe
Lending money
Transferring money
Tại sao ngân hàng tồn tại?
Why do banks exist?
Trang 13INTEREST INCOME
FEE INCOME(CHARGES/COMMISSIONS)EXCHANGE PROFIT INVESTMENT RETURNS
Trang 14Profit or loss?
Factors
RESOURCES UTILIZATION LIQUIDITY
BUSINESS STRATEGY HUMAN RESOURCES EXPERTISES
TECHNOLOGY
CUSTOMER BASE BUSINESS ENVIRONMENT
Trang 15MỐI QUAN HỆ
GIỮA
NGÂN HÀNG &
KHÁCH HÀNG
BANK-CUSTOMER RELATIONSHIPS
Trang 16Quan hệ Con nợ - Chủ nợ
(Debtor- Creditor)
Customer is a debtor to the bank when:
balance in his account (overdraft)
- He is using a credit card issued by the bank
Trang 17Quan hệ Con nợ - Chủ nợ
(Debtor- Creditor)
Customer is a creditor of the bank when:
- he deposits his money into the bank
- the bank is having obligation to execute a payment in favour of the customer
Trang 18Quan hệ Đại lý / Ủy thác
(Agency relationship)
(payment) on behalf of a customer
(cheques, collections, bills of
exchange…)
services on behalf of / under instructions
of a customer (payroll services, standing orders…)
Trang 19Quan hệ Gửi & Giữ tài sản
(Bailor - Bailee)
- When a customer (the bailor) deposits valuable documents or things with the bank (the bailee) for safe keeping (D ch ị
v cho thuê két s t – Custody) ụ ắ
Trang 20Quan hệ Cầm cố thế chấp
(Mortgager - Mortgagee)
keep/manage their properties as
collateral (security) for a loan granted by the bank
Trang 21CÁC LOẠI
KHÁCH HÀNG
TYPES OF
CUSTOMER
Trang 22FINANCIAL CUSTOMERS
• enterprises,
busiensses
• organizations,
agencies, associations, schools…
KHÁCH HÀNG DOANH NGHIỆP
• enterprises,
busiensses
• organizations,
agencies, associations, schools…
KHÁCH HÀNG TÀI CHÍNH
• financial
institutions
• investors,
brokers…
Trang 23CÁC LOẠI HÌNH NGHIỆP VỤ
NGÂN HÀNG
BANK’S
OPERATIONS
Trang 24For FINANCIAL CUSTOMERS
• Treasury operations
• Syndication
• Flotation
• Investment
Trang 25CÁC MÔ HÌNH
NGÂN HÀNG
TYPES OF BANK
Trang 27HỆ THỐNG NGÂN HÀNG
TẠI VIỆT NAM
THE BANKING SYSTEM
IN VIETNAM
Trang 28Brief in the Banking System of Vietnam
Before 1988: mono-bank system, 1-tier system
After 1988: Changed to 2-tier system
(consisting of Central Bank and
specialized commercial banks
Trang 29THE STATE BANK OF VIETNAM
(The Central Bank)
COMMERCIAL BANKS NON-BANK FINANCIAL INSTITUTIONS
State-owned
stock
venture
Joint-Foreign
Credit coopera- tive
People’s credit funds