STUDENT A You work for Bayer, a Germanybased pharmaceuticals company. You are expecting an overseas visitor with an appointment to see your colleague, Sandy Lee. Ms Lee has just used her cell phone to tell you that there has been an accident on the motorway – she will be delayed for perhaps an hour. • Greet the visitor • Explain the problem. Say that another colleague, Karen Jensen, can show the visitor around your laboratories – if he she would like • Make small talk – Karen Jensen has not yet arrived either (but you do not have to tell your visitor this). She should be along in a few minutes. • Offer to help your visitor in various ways.
Trang 1LEVEL: INTERMEDIATE COURSE: EN04- 2016 SPEAKING TOPICS
SITUATION 1:
Student A: buyer
Student B: manufacturer
The buyer for a clothing retail chain (Student A) is visiting a clothing manufacturer in South-east Asia (Student B) to discuss an order for men’s shirts Work in pairs and come
to an agreement.
Student A (Buyer) Student B (Manufacturer)
You want:
- to order 10,000 to 20,000 shirts, to
your design (no variations) You
expect a discount if you order more
than 15,000
- A basic price of $3 per shirt
- Half of shirts to be white, half blue
- Delivery in one month
- Payment in US dollars, 90 days after
delivery You might agree to pay in
euros if the rest of the deal is good
You want:
- an order for more than 15,000 shirts It would not be economic for you to make fewer
- a basic price of $5 per shirt You usually offer no discounts, whatever the order size, but you might make an exception here
- All the shirts to be white
- Delivery in two months, but can be quicker if the design is simplified
- Payment in euros, 30 days after delivery You might agree to be paid
in US dollars if the rest of the deal is good
Trang 2Student A: Human Resources Manager
Student B: Employment Agent
Student A works in the human resources department of a company and Student B works for an employment agency that the company uses when it needs temporary staff Student
A phones Student B to complain about some of the temporary workers that the agency has sent.
Student A: Human Resources Manager Student B: Employment Agent
Be ready to:
- talk about the problems that have
occurred (lateness, untidy clothes,
etc Think of some other problems.)
- accept Student B’s apologies and
ask for a discount of 15 per cent on
their next invoice Accept the
discount that they offer
- Ask Student B what the
employment agency is doing to
improve the quality of the workers
that it uses
- End suitably
Be ready to:
- apologise for the problems that Student A mentions
- explain why the problems occurred and apologise (Demand for the services of your employment agency is very high You had to send workers that you had only just recruited.)
- offer a discount on your next invoice (but not as much as Student
A requests)
- tell Student A what you are doing to improve the quality of the workers that you send
- End suitably
Trang 3WELCOMING VISITORS
STUDENT A
You work for Bayer, a Germany-based pharmaceuticals company You are expecting an overseas visitor with an appointment to see your colleague, Sandy Lee Ms Lee has just used her cell phone to tell you that there has been an accident on the motorway – she will
be delayed for perhaps an hour
Greet the visitor
Explain the problem Say that another colleague, Karen Jensen, can show the visitor around your laboratories – if he/ she would like
Make small talk – Karen Jensen has not yet arrived either (but you do not have to tell your visitor this) She should be along in a few minutes
Offer to help your visitor in various ways
………
………
SITUATION 2
WELCOMING VISITORS
STUDENT B
You have just arrived at Bayer, a Germany-based pharmaceuticals company You have an appointment to see Sandy Lee in the Research Department Ms Sandy Lee is not
available at the moment and you should wait for her In the mean time, you can go with Karen Jensen – who stands in for Sandy Lee- to visit the laboratories
Introduce yourself and say the reason why you are at Bayer
Be prepared to engage in a few minutes’ small talk with the person looking after you
You would like to send and receive a confidential fax
You would like a recommendation on what would be a nice gift for your partner (male or female) back home