Translate: TravellerI’d like to get an accommodation at your hotel.. A single room/a double room/a twin room/ a suite A room with a shower/a bath/a telephone/ air conditioning Are pets
Trang 11 Translate: Traveller
I’d like to get an accommodation at your
hotel.
I’d like to check in.
I’ve reserved a room.
A single room/a double room/a twin room/
a suite
A room with a shower/a bath/a telephone/
air conditioning
Are pets allowed in the hotel?
Give me a wake - up call at 7.00, please.
Will you call me a taxi to the airport?
Receptionist
We’re fully booked.
Have you reserved a room?
I’ll check in the register book.
What floor would you like?
Do you prefer smoking or non-smoking floor?
Check out is at midday.
Fill in the registration form, please.
Sign in the register, please.
You can pay by cash or credit card.
Hotel service/room service
2.Answer the Receptionist’s questions:
- Good morning Can I help you?
-What’s your name, please?
-Yes, you have reserved a single room for three
nights, is that correct?
- What floor do you prefer smoking or
non-smoking?
- Could you fill in the registration form, please?
- Sign in the register book, please
- And will you be paying by cash or credit card?
- If you require local currencies we can also
exchange money for you
- Your room number is 1107 Here’s your key
-Would you like assistance with your bags?
3 Play the roles: Traveller
You have arrived in the hotel and you
need:
- a single room with a shower;
- non-smoking floor;
- the lower floor
You get the key and ask the receptionist:
- to give you a wake –up call at 7 a.m.;
- to bring breakfast in the room;
- to call a taxi for you
Receptionist
You greet the traveller
Ask him if he/she has reserved a room You have several different rooms:
-a single room; -a double room;-a suite Ask the traveller:
- how many nights he/she would like to stay;
- how he/she would pay;
-if he/she needs any services
Give him/her the key
Traveller
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