ENGLISH FOR TOURISMCalling a Hotel Complete the following phone conversation.. Receptionist: Thanks for calling Abigail Hotel.. Receptionist: I’m afraid we’re totally booked for that wee
Trang 1ENGLISH FOR TOURISM
Calling a Hotel
Complete the following phone conversation.
Receptionist: Thanks for calling Abigail Hotel Jane speaking .? Caller: Hallo My name is Ben Stuart I’m interested in booking a for the last
weekend of June
Receptionist: I’m afraid we’re totally booked for that weekend There’s a in
town and we’re the closest hotel to the convention centre
Caller: Oh, I see Well, what about the weekend after that?
Receptionist: So Friday the 5th July?
Caller: Yes Friday and
Receptionist: It looks like we have a few left We recommend that you make a
reservation, though It’s still season
Caller: Okay Do you have any rooms with beds? We’re a family of five
Receptionist: Yes, all of our rooms have two double beds We can add an extra bed
The for that weekend is $95 a night .?
Caller: Okay Do you accept credit cards?
Receptionist: Yes, we do We do require a $30 credit card deposit to hold the room You can
cancel up to three days in advance and we will refund your deposit
Caller: Great Thank you very much.
Receptionist:
Trang 2HOTEL VOUCHER
Complete the voucher
Office Name
To: (First Name – Surname)
From: (Office Name)
Sample Confirmation Voucher
Booking ID:
In/Out: (dd/mm/yyyy)
Number of Nights:
Guest Name: (First Name – Surname)
Hotel:
Hotel Address:
Hotel Phone:
(Room
Type)
(Room
Configuration)
(Room Type)
(Room Configuration)
Write and role-play the following conversation.
At the Rainbow Hotel
A lady phones the Rainbow Hotel to make a reservation She can choose a single or double room, with or without breakfast, smoking or non-smoking The receptionist asks the lady how many nights she wants to stay at the hotel Finally, the clerk asks the lady to spell her name, and then asks for her credit card number and expiration date