Vendor Partner Manual Gander Mountain

Shipments to the Gander Mountain Distribution Center, Lebanon, IN 12 / 56 E.. Shipments to the Gander Mountain Distribution Center, Lebanon, IN 42 / 56... The Lot Acceptance Sampling Pla

WE LIVE OUTDOORS

Table of Contents

Page #

Patches etc.

Gander Mountain

Softlines Technical Design Measure Manual Contects WE LIVE OUTDOORS

Softlines Technical Design Measure Manual Contects WE LIVE OUTDOORS

Shipping and Routing Guidelines WE LIVE OUTDOORS

A. Shipments to the Gander Mountain Distribution Center, Lebanon, IN 12 / 56

E. Poly Bags / Fold Barcode Label Placement Standards for Catalogue and internet Sales 32 / 56

A. Shipments to the Gander Mountain Distribution Center, Lebanon, IN 42 / 56

WE LIVE OUTDOORS

1).INSPECTION

SUBJECT: Lot Acceptance Sampling Plans

The inspection quantities and acceptance criteria are taken from Military Standard 105D, an accepted statisticalsampling standrad used in industry today, these inspection quantities and acceptance criteria are outlined underthe following Lot Acceptance Sampling Plans

The Maximum percent defective in statistical sampling is known as the Acceptance Quality Level or A.Q.L Thefollowing Acceptable Quality Levels may be used for softgoods inspection

The Lot Acceptance Sampling Plan used by the Gander Mountain inspector is Single Sampling Plan-2.5%

In order for proper quality decisions to be made on incoming merchandise shipments using the Lot AcceptanceSampling Plans, the inspector's sample must be ramdom,Ramdom Sampling means that at any one time each ofthe remaining uninspected units in the merchanidse shipment has an equal chance of being the next unit selectedfor the sample

Choosing ramdom cartons in which every unit will be inspected is not ramdom sampling, Although the cartonsare picked ramdomly, the softgoods product is not , This is known as sampling bias in which the sample is takenfrom the same location (in this case, the shipping carton).Sampling bias is detrimental to good decision making

It can significantly distort the product acceptance decision by greatly increasing the risk of either accepting a

"poor" quality shipment or rejecting a good quality shipment

Using Single Sampling Plan-2.5% A.Q.L…, The Lot Acceptance Sampling Plan basically operates as follows:

As an example if an incoming shipment of 300 untis are reveived at the distribution center, the Quality

Assurance Inspector will randomly select 50 units for their sample and will inspect the units for quality using

AQL 2.5 inspection standards

1) If the Quality Assurance Inspection team finds 6 defective products(not defects) or less, the

incoming merchandise shipment is considered acceptable for release to the distribution center

and eventual shipment to the stores

2) If the Quality Assurance Inspection team finds 7 defective products or more, the incoming

merchandise shipment is rejected and requires and Gander Mountain merchandising disposition.The Quality Assurance Inspection Team will either accept or reject incoming merchandise shipments using the Lot Acceptance Sampling Plans contained in this manual, However the Quality Assurance Inspection Team may reject a merchandise shipment using sound judgement if a defect is a reoccurring defect or a condition of stock.for example as in the case above the Lot Acceptance Sampling Plan requires 6 or moreunits to be defective in the single sample to reject the merchandise shipment, If the sample had 5

defective products But 4 of the poroducts had the same reoccurring defect, such as-malfunctional zippers,the quality Assurance Inspection Supervisor would be using sound judgement in rejecting the merchandiseshipment

Inspection page 1 of 2 Gander Mountain

WE LIVE OUTDOORS

1).INSPECTION

SUBJECT: Lot Acceptance Sampling Plans

AQL 2.5 Normal Level 2

Size

Sample Size Major

Major+

Minor

Sample Size

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Major Minor Defect Classification

Our standard defect classification for workmanship quality of wearing

apparel is to classify defects by degree of seriousness in the finished

Product Complaint: or a significant deviation from a product manager's

purchase order and product specification.

2) Minor Defect ( / )

An Identifiable workmanship defect that is less than the desired

quality standard, but would not cause our Gander Mountain customer to

express dissatisfaction through product return or product complaint; or a

slight deviation from a product manager's purchase order and

product specification.

Workmanship page 1 of 15 Gander Mountain

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Seam & Stitches

3).Skip stitches

4).Raw edges:

b) On inside of garment:

appearance or is subject to raveling.

appearance or is not subject to raveling.

5).Excessively loose sewing thread tension (thread smiling X

or grinning: see through when worn.

7).Any part of the product caught in an unrelated sewing

8).Stitch count not-as-specified:

specified).

CLASSIFICATION

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Collar & Collar setting

1).Uneven length of collar points (greater than 1/8") X

3).Length and width of collar neckband not as specified X

(collar facing larger or smaller than collar)

6).Collar off-center (set on crooked-judgement on form) X

7).Loose threads, interlinings or lint inside a finished X

collar which show through the seam joining.

Workmanship page 3 of 15 Gander Mountain

CLASSIFICATION

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Zippers

2).Zipper tape stitched too tight or too loose resulting in an X

excessive bulge on tape or placket when closed.

6).Exposed zipper tape that distinctly detracts from the appearance X

of the garment when the fly is closed.

8).Opening(space) from bottom of waistband to top of zipper X

is greater than 1/4".

CLASSIFICATION

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Sleeves, Armholes & Cuffs

1).Sleeve set-in improperly ( judgement on from for sleeves too X

far forward backward or twisted.

a) Misalignment greater than 1/4"

b) Misalignment less than 1/4"

a) Difference in length greater than 1/4"

b) Difference in length less than 1/4"

5).Shoulder tape, seam edge, or cuff interlining showing on X

outside of garment.

7).Hem of sleeve is conspicuously uneven, twisted or puckered X

9).Left and right cuffs distinctly not matching in color & shape X

(greater than 3/6").

Workmanship page 5 of 15 Gander Mountain

CLASSIFICATION

1).Pocket size or shape not uniform ( +- 1/8" Variation) X

2).Missing bartack , back-tack, or rivet where specified X

stitch greater then 1/8".

CLASSIFICATION

1).Uneven waistband width.

above top of waistband or at end of tab.

color of the pocketing material.

Workmanship page 7 of 15

CLASSIFICATION

Gander Mountain

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Darts

a) Noticeable at 3 foot distance (conspicuous) X

2).Dart that are improperly shaped causing a large bubble X

at end of dart.

5).Dart stitching (loose) that shows under slight hand tension X

CLASSIFICATION

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Belts

(either stamped incorrectly or by measurement determination).

a) Color obviously not matched to color of belt X

Workmanship page 9 of 15

CLASSIFICATION

Gander Mountain

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Belt loops

(Judgement on form):

a) Noticeable at 2 foot distance (conspicuous) X

(fabric judgement on form:

a) Noticeable at 3 foot distance (conspicuous) X

(Judgement on form).

(stitches pull loose under slight tension).

6).If belt loop is not sewn into waistband Raw edge showing X

from under tack (judgement on form).

CLASSIFICATION

1).Button not sewn on fully and securely:

a) Four holes button with only two holes sewn X

buttons (discolored or rusted).

3).Missing button or number of buttons not as specified X

a) Obvious wrong color.

b) Not as specified.

5).Buttons not preporly aligned or spaced causing fullness X

or distortion between spacing when buttoned.

6).Buttons causing either top or bottom of garment to be uneven

in length ( judgement on form).

7).Button / buttonhole so misplaced that too much stress X

is applied to zipper or causing a distorted apperance.

a) Exposed sharp edges.

b) Loose attachments.

9).Defective button,cap,rivet.stud.etc.being:

10).Misaligned button logo

a) Logo is more than 1/8" or turn out of alignment X

Workmanship page 11 of 15 Gander Mountain

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Buttonholes

loose from fabric (potential raw edge).

5).Buttonhole not properly aligned or spaced causing fullness X

or distortion between spacing when buttoned.

6).Buttonhole too small for button:

7).Buttonhole sewing thread.

8).Density of stitching too thin or too thick in relation to X

fabric (discretionary judgement).

9).Stitching too narrow, causing buttonhole to separate from fabric X

CLASSIFICATION

garment, loose or missing parts.

(discolored or rusted).

4).Snap not properly aligned or spaced causing fullness or

distortion between spacing when snapped.

5).Snap causing either top or bottom of garment to be

uneven in length (judgement on form).

6).Snaps so misplaced that too much stress is applied to zipper X

or causing a distorted appearance.

a) Exposed snap edges.

b) Loose attachements.

8).Defective snap being:

9).Misaligned snap logo.

a) Logo is more than 1/4" of a turn out of alignment X

b) Logo is less than 1/4" of a turn out of alignment /

Workmanship page 13 of 15 Gander Mountain

CLASSIFICATION

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Hook & Loop tape

2).Missing hook & loop tape or number of hook & loop X

tapes not as specified.

3).Hook & Loop tapes not properly assigned or spaced X

causing distorted appearance.

4).Hook & Loop tape sewing thread in wrong color or X

not as specificed

E.g Hook-side tape versus Loop-side tape placement.

CLASSIFICATION

WE LIVE OUTDOORS

2) WORKMANSHIP

SUBJECT: Miscellaneous Trims- Drawstrings/Cordlocks/Elastics/Patches etc.

4).Defective trims.

Workmanship page 15 of 15 Gander Mountain

CLASSIFICATION

Softlines Technical Design Measure Manual Contents

N16 Hood Height, at High Point Shoulder (HPS) Seam 6

A1 AH (set-in), along curve 17

SL5 Forearm Shirt, 4" above cuff join seam 20

N2 Neck Width, seam

N3 Front Neck Drop, edge

N5 Back Neck Drop, edge

N6 Back Neck Drop, seam

N7 Minimum Neck Stretch

N8 Neck Circumference

If measured this way, the measurement must be doubled

N10 Collar Point

N11 Collar Spread

N12 Collar Height, CB

N13 Collar Band Height

N14 Hood Width, Widest Point, back to front

N15 Hood Height, opng edge

N16 Hood Height, at High Point Shoulder (HPS) Seam

N17 Neck Binding Height

N18 Neck Rib Band Height

N19 Front Placket Width

N20 Front Placket Total Length

N21 Front Placket Functional Length

C1 Chest, 1" below AH

1" down

S2 Sweep, relaxed

S3 Sweep, extended

S4 Sweep, Hem Height

S5 Sweep, Rib Band Height

S6 Sweep, Functional Vent Height

S7 Sweep, Total Vent Height

SH1 Shoulder Slope

SH2 Across Back Shoulder

SH3 Shoulder Strap Width

SH5 Fwd, Shoulder Seam

- measurement taken at center of shoulder

SH6 Strap Position, Front

SH7 Strap Position, Back

SH8 Ft Neck Drop, HP Bodice

Y1 Yoke Height, from HPS

Y2 Yoke Height, at CB

Y3 Yoke Height, at CF

Y4 Yoke Height, at SS

B1 Front Bib Width, top edge

B2 Front and Back Bib Strap

Full measurements includes Buckle

STRAP OVERLAP FOLD:

REFER TO SPEC PACKETS FOR DETIALS

B3 Front Bib Height, CF

- measure to waist seam

B4 Back Bib Width, top edge

B5 Back Bib Height, CB

HM1 Half Moon Depth, center

HM2 Half Moon Width, widest point

A1 AH (set-in), along curve

A2 AH, sleeveless

A3 AH, straight measure

A4 Front Raglan

A5 Back Raglan

A6 AH Drop from HPS

SL1 Sleeve Length ( Long ) from CB neck

SL2 Sleeve Length (short), from CB neck

SL3 Muscle / Upper Arm, 1" from AH

1" below AH

half way between shoulder and sleeve edge

SL5 Forearm Shirt, 4" above cuff join seam

SL6 Forearm Jacket, 8" above cuff edge

SL7 Cuff Opng (long), buttoned

SL9 Cuff Opng (long), extended

SL10 Sleeve Opng (short)

SL11 Sleeve Opng (short), relaxed

SL12 Sleeve Opng (short), extended

SL13 Cuff Height (sleeve)

SL14 Sleeve Placket Width

SL15 Sleeve Placket Functional Opng

SL16 Sleeve Placket Total Length

L2 Length, CB

L3 Length, back, from HPS

R1 Front Rise, including WB

R2 Back Rise, including WB

R3 Front Rise, NOT including WB

R4 Back Rise, NOT including WB

R5 Full Rise, including WB

R6 Full Rise, to WB seam

H1 Hip, " below CF WB edge

H2 Hip, _" up from Crotch

L1 Thigh, 1" below seam

1" below rise seam

L3 Leg Opng (long)

L4 Leg Opng (short)

L5 Leg Opng (long), relaxed

L6 Leg Opng (long), extended

L7 Hem Height, at leg opng

L8 Cuff Height (leg)

L9 Leg, Functional Vent Height

L10 Leg, Total Vent Height

L11 Inseam (long)

W4 Waist, extended

W6 Belt Loop Length

W7 Belt Loop Width

V1 Vertical Trunk

Distribution Operations

Resource Requirement Guide

Domestic and International Packaging, Shipping and Labeling Specifications

Revision Date: December 1, 2008

Gander Mountain Company Resource Requirement Guide

Table of Contents Domestic Shipping and Routing Guidelines 3

I PACKAGING AND LABELING REQUIREMENTS 4

A General Requirements 10

IV INVOICING REQUIREMENTS 11

A General Requirements 11

V ROUTING INSTRUCTIONS 12

A Shipments to the Gander Mountain Distribution Center, Lebanon, IN 12

B Shipments to Gander Mountain Stores 13

VI INSURANCE REQUIREMENTS 15VII DEPARTMENT CONTACTS 15

Cross-Dock PO Guidelines 16Guidelines for Pre-Pack by Store Purchase Orders 17

International Shipping and Routing Guidelines 18

I LOADING, LABELING, FOLDING AND HANGING REQUIREMENTS 19

A Carton Specifications 19

B Merchandise Specifications 22

C Packing Lists 22

D Label / Hangtag Placement Standard for Retail Stores 24

E Poly Bags/ Fold and Barcode Label Placement Standards for Catalogue and Internet Sales 32

II ROUTING AND BILL OF LADING REQUIREMENTS 39

A General Requirements 39III SHIPPING REQUIREMENTS 40

A General Requirements 40

IV INVOICING REQUIREMENTS 41

A General Requirements 41

V ROUTING INSTRUCTIONS 42

A Shipments to the Gander Mountain Distribution Center, Lebanon, IN 42

VI REQUIRED DOCUMENTATION 42VII DEPARTMENT CONTACTS 49VIII PRODUCT INFORMATION 49

A Product Specifications 49

a Specific SKU Information 49

b FDA Regulated Product 49

c FCC Regulated Product 50

d EPA Regulated Product 50

IX SHIPMENT OF PRODUCT NOT FOR RESALE IN THE UNITED STATES 50

A Promotional items and Samples 50

X INSTRUCTIONS FOR METHODS OF PAYMENT 51

Shipping and Routing Guidelines

Distribution Operations

Domestic Shipping and Routing Guidelines

Revision Date: December 1, 2008

I PACKAGING AND LABELING REQUIREMENTS

A Pallet Specifications (see related Violation Code “PV”)

1 All palletized shipments must be on GMA #1 hardwood 48” x 40” pallets

2 Maximum pallet weight including the load must not exceed 2,000 pounds

3 The pallet’s condition must be sufficient to support the weight of the load during shipment

4 All materials must be wrapped or strapped securely to the pallet

5 Carton cannot overhang the standard 48”x 40” pallet, except where the product is incapable

of fitting within this guideline Products that overhang or have specific handling

characteristics, which require the use of a specialized pallet, will be accepted

6 If more than one purchase order is on a pallet, then each purchase order must be clearly

separated and identified

Note: Firearm Vendors must not embed firearms within other merchandise on a pallet If there is a

sufficient quantity of firearms for a pallet, they must be palletized separately and the pallet label must state "ATTENTION CRW" Firearms shipped in less than pallet quantities, should go by either a LTL (less than truckload) carrier or UPS, according to the routing instructions

7 Single shipments with multiple purchase orders, must have individual purchase orders

grouped together Do not scatter cartons of a single purchase order throughout multiple

pallets After grouping purchase orders, group UPCs within that purchase order together

8 A shipment involving multiple pre-pack (pre-mark) by store purchase orders must have

individual purchase orders grouped together, then cartons for each store must be grouped within that purchase order

Definition: Pre-mark orders are shipped to the distribution center, but are pre-packaged by

individual store Please review the Cross-Dock PO Guidelines section for further information.

9 Shipments not made on pallets (floor stacked) should follow the same loading configuration

as specified in numbers 6-8 in this section

10 When palletizing, turn all labels facing out, whenever possible, to make it easily accessible to

the receiver

11 Allowed pallet-level labeling and packing (in lieu of per-carton labeling) by Order Model:

(a) Bulk: pallet-level labeling use restricted to a pallet containing ONLY a single UPC and a