Welcome to salesforce wave the analytics cloud

Welcome to Salesforce Wave the Analytics Cloud Mike Wood mike.wood@salesforce.com EMEA Wave Lead Robbert Douma rdouma@salesforce.com Director , Solution Engineering... All statemen

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Welcome to Salesforce Wave the Analytics Cloud

Mike Wood

mike.wood@salesforce.com

EMEA Wave Lead

Robbert Douma

rdouma@salesforce.com

Director , Solution Engineering

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Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc could differ materially from the results expressed or implied by the forward-looking statements we make All statements other than statements of historical fact could be deemed forward-forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of

management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of

growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers Further information on potential factors that could affect the financial results of salesforce.com, inc is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all Customers who purchase our services should make the purchase decisions based upon features that are currently available Salesforce.com, inc assumes no obligation and does not intend to update these forward-looking statements

Safe Harbor

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Customer Data Revolution

90% of the world’s data created in the last 12 months

Mobile Data

by 2018

Unstructured

Data

by 2020

Product Data

by 2020

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Data is the Key to Unlocking Customer Insight

Build Better

Products Create Better Campaigns Close Deals, Faster Deliver Better Service Keep Customers for Life

“Intensive users of analytics are 2.6 times more likely to have a significantly higher

ROI than competitors.” McKinsey & Company

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Legacy BI Tools were Not Designed for You and Me

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We are Spoilt in our Personal Lives

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Introducing Wave: The Salesforce Analytics Cloud

Everyone

Can easily get answers and insight

Mobile

Insights to Action

Platform

For any data, any app

Analytics for the rest of us

Everyone

Can easily find insights

Mobile

Insights to action

Platform

For any data, any app

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Salesforce Enters BI Market with a Bang

“Salesforce.com will not be left out of the big data

boom, and it’s hitting it in a way that suits its

mainstream customers…”

“It was slick, easy, secure and powerful No doubt,

this is a rare combo for an enterprise app.”

“GE Finance executives couldn't find enough good

things to say about Wave The superlatives included

"disruptive, revolutionary, simple, fast, game-changer,"

and the future ”

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SOS Self-Service

Communities Self-Service Mobile Social Customer Service Email Phone/ CTI Chat Live Console Agent Knowledge Base Entitlements SLAs & Collaboration Analytics

Analytics Cloud Salesforce1 Mobile App APIs AppExchange Desk

SOS Communities Self-Service Self-Service Mobile Social Customer Service Email Phone/ CTI Chat Live Console Agent Knowledge Base Entitlements SLAs & Collaboration Analytics Analytics Cloud Salesforce1 Mobile App APIs AppExchange Desk

Unlock the Power of Self-Service Analytics

Simple user interface, inspired by consumer apps Interactive dashboards for business insight

Drill to any data point, lightning fast

Everyone Gets Answers Faster than Ever

Self Service

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SOS Self-Service

Explore Any Data, From Any Location

Mobile first user experience, slice & dice any data Create responsive dashboards on-the-go

Present right from your phone

Answers at Your Fingertips

Mobile

“BI is the number two priority in mobile applications for the first

time ever, trailing only email.” Dresner Advisory Services

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SOS Self-Service

Data-Driven Collaboration, Baked Right In

Share in Salesforce, no export or email needed

Analytic apps distributed to any user Secure sharing across your organization

Have a Conversation with Your Data

Collaboration

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SOS Self-Service

Secure, Cloud Platform for Any Data

“By 2017, more than 50 percent of analytics implementations will

make use of event data streams generated from instrumented

machines, applications and/or individuals.” Gartner

Connect to any source, delivered in the cloud Any type of data, not just structured

Build multi-data analytic apps Security & Governance you have come to expect

Connect and Mash-up Any Data

Platform

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SOS Self-Service

“Secret-Sauce” Allows Limitless Exploration

Compression increases speed, & allows mash-ups Key-value store offers flexibility, for any data

Inverted index delivers speed for real-time queries

Import & Query Any Data, Fast

Search Based

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Growing Partner Ecosystem

Leading Information Providers Across Every Industry

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Introducing Wave: The Salesforce Analytics Cloud

Everyone

Can easily get answers and insight

Mobile

Insights to Action

Platform

For any data, any app

Analytics for the rest of us

Everyone

Can easily find insights

Mobile

Insights to action

Platform

For any data, any app

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Wave Playground: Experience it Today

https://www.salesforce.com/analytics-playground/

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Thank you

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