Motivating and engaging employees

Motivating and Engaging Employees: The Benefits of Online Learning Todd Dewett, PhD www.drdewett.com... ENGAGEMENT DEFINED ▪ The death of employee satisfaction ▪ The rise of employee

Motivating and Engaging

Employees: The Benefits of Online Learning

Todd Dewett, PhD

www.drdewett.com

Introductions

Todd Dewett, PhD

lynda.com author, coach, consultant, and popular speaker

A Robust Online Training Library

Content in Business

Leadership, Management, Productivity, Software, Communication, Career Development, and more

3,300+ courses

Average 20 new courses per week

10,000+ hours of learning

Average 5 hours released per day

138,000+ videos

ENGAGEMENT DEFINED

▪  The death of employee satisfaction

▪  The rise of employee engagement

▪  Motivated, committed, loyal; feeling of alignment with values and purpose

▪  About belief in the employee, not just productivity or other metrics

THE CHALLENGE

▪  Alignment with other systems

▪  Elements of the engagement program

ALIGNMENT ISSUES

▪  The engagement process does not exist in a

vacuum It’s interdependent

▪  Hiring, onboarding, evaluation, promotion

processes, and more

▪  No great engagement process will work unless all systems are healthy

ENGAGEMENT PROCESS ISSUES

Money is overrated

▪  Recognition is overindulged

It’s easy and addicting: Laura’s new job

▪  Everyone doesn’t have to get something

▪  Positive relationships, positive culture

INSTEAD, WE NEED MORE…

▪  General: choice, empowerment

▪  Specific: opportunity, L&D options

ONLINE LEARNING

▪  Training yesterday: utterly structured, geography and time-fixed

▪  Training today: entirely flexible consumption (what, when, and how) – with an unbeatable value

proposition

MY PERSONAL JOURNEY

▪  I resisted going online! University courses, lynda.com and others, MOOCs, and more

▪  Professors were told lecture is dead: mix it up, supplement with online

▪  NO! I will prove that “in-person” rules…

▪  But… that does not change the fact that learning

MY PERSONAL JOURNEY

▪  I finally realized it’s a vital ingredient

▪  Then I thought about continuous learning

▪  Then I thought about training

▪  THEN I got a call from lynda.com

PEOPLE, NOT PROGRAMS

▪  People are not motivated by programs

▪  They are motivated by people

▪  What if you got 90% of the value of coaching /

training for 1% of the cost?

▪  Great communicators can create change

NO MORE BARRIERS

▪  No platform or compatibility issues

▪  No major LMS issues

▪  No learner resistance

▪  No more ROI arguments

ONLINE TRAINING: BENEFITS

▪  Reminders and refocusing

▪  New tips and tactics

▪  Motivation to care and try

▪  Improved relationships and teams

ANY EVIDENCE?

▪  Organizational level: increased competitiveness, better bottom line

▪  Individual level: higher engagement and retention (invaluable…)

▪  My personal feedback from users – wow!

THE BOTTOM LINE

▪  On the business skills side, I don’t think of lynda.com

as training

▪  It’s a catalyst for improvement – for you, your team, and your organization

Thank you!

WWW.DRDEWETT.COM TODD@DRDEWETT.COM

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