Chapter 8 Training and Developing Employees potx

After studying this chapter, you should be able to:identifying training requirements.. fix with training and those you can’t... Analyzing Training NeedsTask Analysis: Assessing New Empl

Human Resource

Management

ELEVENTH EDITION

G A R Y D E S S L E R

Chapter 8

Part 3 | Training and Development

After studying this chapter, you should be able to:

identifying training requirements

fix with training and those you can’t

Purpose of Orientation

Feel

Welcome

and At Ease

Begin the Socialization Process

Understand

the Organization

Know What

Is Expected

in Work and

Orientation Helps New Employees

The Orientation Process

Company Organization and Operations

Safety Measures and Regulations

Facilities Tour

Employee Orientation

Employee Benefit

Information

Personnel Policies

Daily Routine

Analyzing Training Needs

Task Analysis:

Assessing New Employees’

Training Needs

Performance Analysis:

Assessing Current Employees’

Training Needs

Training Needs

Analysis

Assessing Current Employees’ Training Needs

Performance Appraisals

Job-Related Performance Data

Observations

Interviews

Assessment Center

Results

Individual Diaries

Attitude Surveys

Tests

Methods for Identifying Training Needs

Programmed Learning

 Reduced training time

 Self-paced learning

Presenting

questions, facts,

or problems to

the learner

Allowing the person to respond

Providing feedback on the accuracy of answers

Distance and Internet-Based Training

Teletraining

Videoconferencing

Internet-Based Training E-Learning and Distance Learning

Methods

Literacy Training Techniques

Testing job candidates for basic skills

Instituting basic skills and literacy

programs

Employer Responses

to Functional Illiteracy

Management Development

Assessing the company’s

Developing the managers

Long-Term Focus

of Management Development

Appraising managers’

Management Development (cont’d)

Job Rotation

Action Learning

Managerial On-the-Job Training

Coaching/

Understudy Approach

Managing Organizational Change

and Development

Strategy Culture Technologies

What to Change

Structure Employees

Managing Organizational Change

and Development (cont’d)

Overcoming resistance to

Effectively using organizational

The Human Resource Manager’s

Role

Organizing and leading

K E Y T E R M S

employee orientation

training

performance management

negligent training

task analysis

performance analysis

on-the-job training

apprenticeship training

job instruction training (JIT)

programmed learning

job aid management development succession planning

job rotation action learning case study method management game role playing

outsourced learning behavior modeling