TRUONG DAI HOC MO HO CHI MINH UNIVERSITEÙ LIBRE DE BRUXELLES HO CHI MINH CITY OPEN UNIVERSITY SOLVAY BRUSSELS SCHOOL ECONOMICS & MANAGEMENT MMA7 NGUYEN DUC TAI – NGUYEN THI THANH TAM
Trang 1
TRUONG DAI HOC MO HO CHI MINH UNIVERSITEÙ LIBRE DE BRUXELLES
HO CHI MINH CITY OPEN UNIVERSITY SOLVAY BRUSSELS SCHOOL ECONOMICS & MANAGEMENT
MMA7
NGUYEN DUC TAI – NGUYEN THI THANH TAM
BRAND BUILDING STRATEGY FOR COSY SWEET CRACKER -
KINH DO FOOD CORPORATION
MASTER PROJECT MASTER IN MARKETING & ADVERTISING
Trang 2We would like to take this opportunity to send our special thanks to all professors and staffs of Solvay Vietnam-Belgium and Open University, our families & friends, who have brought us invaluable support throughout
Trang 3COMMITMENTS
We, Nguyen Duc Tai and Nguyen Thi Thanh Tam commit that we have written this project by ourselves based on the information collected from Kinh Do Corporation and electronic sources
This project is designed only for the academic purpose of the completion of our Master in Marketing and Advertising Management We agree that it freely available for reference and study It is unexpected for copying and publication or any other uses
Trang 4TABLE OF CONTENTS
I Introduction 1
1 Vietnam Food industry 1
1.1 Vietnam’s economy effect to food industry 1
1.2 The development of Vietnam confectionery industry 2-3 2 Kinh Do Food Corporation 3
2.1 History 3
2.2 Vision-Mission-Value 3-4 2.3 Kinh Do product portfolio 4
2.4 Kinh Do’s revenue Structure 5
2.5 Category-Sweet cracker analysis 6-8 2.6 Kinh Do biscuit category introduction 9-10 3 Cosy brand introduction and portfolio 11-12 II Current analysis 12
1 3C business model analysis 12
1.1 Consumer 12
1.1.1 Customer Segmentation 13
1.1.2 Target customers 14-15 1.2 Competitor 15
1.2.1 Price strategy 15-16 1.2.2 Distributions 16
1.2.3 Communication 16-18 1.3 Corporation (Cosy-KIDO) 18
1.3.1 Cosy brand strategy 18-22 1.3.2 Market share 22-23 1.3.3 Brand Awareness 23-24 2 SWOT 25
III Solution 26
1 Objectives 26
2 Solutions 26
2.1 Competition-based branding strategy 26
2.2 Brand management strategy 27
2.3 New consistent Story concept 27
2.4 Using brand conversion pyramid to increases sales 27-28 2.5 Consumers touch points selection 28
Trang 5IV Recommendation 28
1 Competition-based branding strategy 28-29 2 Brand management strategy 29
3 Create new key message and concept 29-31 4 Consumer touch point selection 32
5 Product display 32
6 Integrated Marketing Communication Strategy 2014 32
7 Marketing Plan of Cosy Brand for 2014 33
8 Conclusion and Evaluation 34-35
V References 36-37
VI Appendixes 38-43
Trang 6EXCUTIVE SUMMARY
Growth of young middle and upper class population makes Vietnam an appealing proposition among Asian Pacific economies Specifically, the Vietnamese food market is growing rapidly and attracting significant market entrance in recent years, thus the competition between domestic and foreign brands is getting more intense And Kinh Do Corporation, one of the biggest food corporations, has also faced with that intense competition from foreign brands With a very wide range
of product category portfolio, Kinh Do has given a restructuring of brands strategy Their objective is to maximize profit with minimizing investigation in branding and marketing And cracker category with Cosy brand is a pioneer in brand restructuring Cosy portfolio includes: Cosy Marie (the group leading product), stick wafer, cube wafer, seasame biscuit, mini butter biscuit, cream sandwich biscuit
With a steady growth in consumption of biscuit category in Vietnam up to year
2017, there is a potential market for Cosy to increase the Sales revenue as well as market share of Biscuit Category in the market Currently, there are four big brands in biscuit market that includes: Cosy (KIDO), Oreo (Kraft Food), Goute (Orion), Cream O (Jack and Jill)
Not only because of the optimal investment goal in marketing and branding activities for Cosy, but also due to brand awareness of all Cosy products is not high and product communication style is not consistent from the launch of Cosy portfolio
During the study of Cosy marketing plan, we have found out some areas of improvement and would like to recommend bolding brand awareness, expanding market share and market size of Cosy umbrella by creating new communication concepts with the purpose to meet the customer demand for biscuit products
Trang 7LIST OF ABBREVIATIONS
GDP Gross Domestic Product
GSO General Statistics Officer
BMI Business Monitor International
MOIT Ministry of Industry and Trade
KDC Kinh Do Corporation
ATL Above The Line
BTL Below The Line
WTO World Trade Organization
HCM Ho Chi Minh City
R&D Research and Develop
MOST Ministry of Science and Technology
MOH Ministry of Health
Trang 8FIGURES
FIGURE 1: Annual growth rate of Vietnam’s Gross Domestic Product
FIGURE 2: Vietnam GDP per Capital
FIGURE 3: Food consumption forecast in Vietnam 2010 -2017
FIGURE 4: Confectionery sales forecast from 2010 to 2017
FIGURE 5: Logo of Kinh Do Corporation
FIGURE 6: KINH DO product portfolio
FIGURE 7: The Sales Revenue divided by category of Kinh Do in 2012
FIGURE 8: The Value Share of food industry in 2011
FIGURE 9: The value share of Biscuit Category in 2011
FIGURE 10: The sales value of sweet cracker from 2006 to 2008
FIGURE 11: The value share of Sweet cracker in market 2012
FIGURE 12: The Value share of Sweet Cracker In key cities in 2012
FIGURE 13: KIDO’s biscuit category portfolio
FIGURE 14: KIDO’s all biscuit brands positioning map
FIGURE 15: Research number of people loyalty with biscuit product
FIGURE 16: the decreasing of market share of KIDO’s biscuit compare with competitors
FIGURE 17: Research number of people aware Cosy product compare with competitors
FIGURE 18: The percentage of people aware Cosy product by TVC advertising compare with competitors
Trang 10TABLES
TABLE 1: KIDO’s all biscuit brand segmentation
TABLE 2: The Cosy product segmentation follows the age group
TABLE 3: The Emotional Age Group with Cosy Group Product
TABLE 4: The Competitors with Cosy product Group of Kinh Do
TABLE 5: The Advertising way of KIDO’s and Competitors
TABLE 6: The Brand Proposition formula for Cosy Group Product
TABLE 7: Swot analysis of Cosy Product of KIDO’s
TABLE 8: Cosy brand management
Trang 11I INTRODUCTION
1 Vietnam food industry
1.1 Vietnam’s Economy effect to Food industry
The Gross Domestic Product (GDP) of Vietnam increases stable from 2007 up to now This is an advantage for all industries Vietnam and especially in Food
industry
FIGURE 1: Annual growth rate of Vietnam’s Gross Domestic Product
(Source: General Statistics Officer 2013)
In addition, The GDP per capital has also increased quickly yearly from 1985 up to
2012 and forecast 2013 so that the purchase power of people also increases
FIGURE 2: Vietnam GDP per Capital
Trang 12(Source: General Statistics Officer 2013)
1.2 The Development of Vietnam Confectionery Industry
In line with the country’s development, the food consumption is forecasted would increase stable from 2010 up to 2017 (Business Monitor International (BMI) research)
FIGURE 3: Food consumption forecast in Vietnam 2010 -2017 (BMI)
In particular, the confectionery sales also increase from 8 to 10 % from 2010 to
2017 (BMI research)
Trang 13FIGURE 4: Confectionery sales forecast from 2010 to 2017 (BMI)
Vietnam Ministry of Industry and Trade (MOIT) realizesthat confectionery industry would be the strongest development industry in Vietnam up to 2020
2 Kinh Do Food Corporation (KIDO)
2.1 History
KIDO was established in year 1993 Back to its first days, there were only 70 employees; currently, it has up to 7,741 employees in total KIDO is by far top-of-mind company in Vietnam food industry KIDO takes pride in its wide variety of product lines, strong distribution channels and dynamic teams in marketing and sales
Until now, KIDO has developed into a system of companies in the food industry including confectionary, soft drink, ice cream and dairy products
KIDO has been continuously investing in technology, merge and acquisition, venture activities and cooperation such as buying Wall ice-cream brand from Unilever, buying Tribeco, Vinabico and investing in Nutifood, Eximbank, etc
joint-In 2010, KIDO merged North Kinh Do Corporation to enlarge Kinh Do’s coverage in
Trang 14food industry and develop into a strongest food corporation not only in Vietnam but also in South East Asia
FIGURE 5: Logo of Kinh Do Corporation (KDC annual report, 2012)
2.2 Vision – Mission – Value
Mission: “Flavor of life”, Kinh Do commits to bringing happiness flavor to
everyone with safe, nutritious, original and convenient food products
Vision: Become the largest food corporation in Vietnam and aims to be a conglomerate in food industry, real estate, finance and retail business Food processing is the cornerstone for its development
Value: Kinh Do always innovates to bring consumers to experience new flavors
as well as the unique value of each product with the highest commitment to quality and food safety
2.3 Kinh Do Product portfolio
Currently, KIDO’s food product portfolio includes 9 categories illustrated as picture below:
Trang 15FIGURE 6: KINH DO product portfolio
2.4 Kinh Do’s revenue structure
FIGURE 7: The Sales Revenue divided by category of Kinh Do in 2012 (Source: www.cafebiz.vn)
Trang 16With contribution of 21% in Kido’s total revenue, the cracker biscuit category is the most important part of KIDO food segment
2.5 Category – sweet cracker analysis
FIGURE 8: The Value Share of food industry in 2011
Total Biscuits, Pie & Snacks value share is 20% of Food Industry and the value share
of Biscuit & Pie has increased 28% compared to 2010 And the biscuit market divides to the biggest 38.1% of sweet biscuit, 27.7% of butter biscuit, 14.2% of salt/plain, 13.8% of wafer and 6.2% of other So that sweet cracker is the total percentage of sweet biscuit, butter biscuit and wafer, that is nearly 80% of total biscuit market in 2012 It becomes the biggest pie of biscuit market
Trang 17
FIGURE 9 The value share of Biscuit Category in 2011
Sweet cracker sales value (Unit: million Dong)
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Year 2006 Year 2007 Year 2008
FIGURE 10: The sales value of sweet cracker from 2006 to 2008
The sweet cracker sales value increases steady by recently years The market size
of sweet cracker was nearly 80% in 2011 and increased to 86% of total biscuit market in 2012
Trang 18FIGURE 11:The value share of Sweet cracker in market 2012
FIGURE 12: The Value share of Sweet Cracker In key cities in 2012
There is three key areas is driving market growth which are Ho Chi Minh City with 24.2%, Ha Noi City with 29% and super market channel with 28%
Trang 192.6 Kinh Do biscuit category introduction
FIGURE 13: KIDO’s biscuit category portfolio
Biscuit Brand management, by comparing all brand positioning maps for all biscuit
of Kinh Do brands in the markets in:
Trang 20FIGURE 14: KIDO’s all biscuit brands positioning map
Segmenting Family & group Personal & group Personal use
Main needs Snacking time,
gathering time
Feed sudden hungry
Offer guest, gifting
mood
TABLE 1: KIDO’s all biscuit brand segmentation
3 Cosy brand introduction and portfolio
In 2000, KIDO’s sweet biscuit with name Kinh Do Marie was launched in Vietnam market Through that decade, other kinds of butter biscuits, cream sandwich, wafer and crackers also were introduced to the market with different names such as: Finery, Story, Good Choice, Rostery, etc In that decade, KIDO focused on developing stable nationwide distribution network
In biscuit history, Marie biscuit is a type of round sweet biscuit and usually has its name embossed upon its top surface, the edges of the biscuits are also embossed with an intricate design From 2009, Kinh Do decided to give a name for Marie sweet biscuit, which became COSY Marie
To 2012, KIDO has decided to restructure product portfolio by choosing COSY becomes a master brand of sweet cracker category with the leader product is COSY Marie KIDO renamed butter biscuits, cream sandwich and crackers to under COSY master brand name, which become COSY Marie Biscuits, COSY Cream Sandwich Biscuits, COSY Coconut Butter Biscuits, COSY Mini Biscuits, COSY Wafer Rolls, COSY Wafer Sandwich And COSY Seasame joins Cosy family
in the end of 2012
2009: Marie biscuit
as sub-brand under
Cosy brand
Trang 21COSY portfolio:
COSY Marie Biscuits are crispy and mildly sweet, now with twice the milk content
COSY Cream Sandwich Biscuits come with creamy fillings and many flavors
to choose from such as strawberry, chocolate and vanilla
COSY Coconut Butter Biscuits uniquely blend the rich flavor of coconut in each crunchy bite, making them an irresistible snack
COSY Mini Biscuits come in small bites but big in tastes, a great choice for the young and dynamic
COSY Wafer Rolls with tiramisu, orange, chocolate, and strawberry fillings are ideal for sharing with family and gifting
COSY Wafer Sandwich is distinct in its flavors and texture The crunchy wafers combine wonderfully with 2 layers of creamy fillings bringing about unique and harmonious taste
It can be seen that cracker category is 21% revenue of KIDO It is the biggest contributed revenue for KIDO Futhermore, the percentage of value share and volume share of cracker biscuit category increases hightly in many recently years
Trang 22 In recently difficult economic years, 2012 KIDO’s strategy with the purpose
is saving cost for building brand and marketing for many separate small brand of different product KIDO decided to collect sweet cracker brands put under Cosy master brand and Cosy Marie is the leading product for the group So that KIDO just needs to invest to build a group of product under Cosy brand at same time, then all sub-brand products get benefits
II CURRENT ANALYSIS
1 3C business model analysis
1.1 Consummer
People usually use sweet biscuit in snacking time with family and friend (83%), relaxing (70%) or snack for sudden hungry (60%) and gifts (30%) More over, sweet biscuits have positive emotional value while using in bored, tired, listening music time (30%)
This is a chance to develop product to meet customer demands (snack, eat for fun, gift) of users and also a chance to push strong communication with message
”Share”
(Source:U&A research 2011-2012)
Research in figure below was for Cosy Marie Consumer’s loyalty of Cosy Marie was low in comparation with Oreo and Goute in line with the biscuit category In addition, 49% consumer will buy different biscuit product if Cosy products is not available in retail shop
Trang 23FIGURE 15: Research number of people loyalty with biscuit product
(Source: U&A Research 2011-2012)
Cosy Seasame incharges to compete and has chance for gaining share from Goute, which has highest number of loyalty consumers
Trang 241.1.2 Target customers
TABLE 3: The Emotional Age Group with Cosy Group Product
With the segmentation is for all people who like sweet cracker However Cosy’s targeting customer focus to 3 groups of ages, these are married women, young women and teen & kids, who directly make decision and drive decision when buying
Group 1: Married women
- Focus on study or work, usually need to have snack when working
- Usually go to supermarker and choose products by themselves
- Class A, B, C
Group 3: Teen & Kids
- Age: 7 – 17
- Love to go to supermarket with mom
- Love sweet cracker
Trang 25- Love television
Those are 3 groups of target customer that Cosy needs to communicate with
1.2 Competitor
There are some main competitors with Cosy product group
No Company Brand Category Direct competitor with
sandwich
Cosy Rostery& Cosy Cream Sandwich
2 Jack&Jill Cream O
4 Jack&Jill Marie Sweet Cracker Cosy Marie & Cosy Mini Table 4: The Competitors with Cosy product Group of Kinh Do
1.2.1 Price strategy
For the price segment, Cosy has the price less than Oreo 10-15%, less than Goute 30-40% and equivalent price with Marie because Cosy position the price for middle class
(Source: AC Nielsen Retail Audit data Aug 2012)
Trang 26With Cosy wide range portfolio, each sub-brand has enough SKUs to compet with its competitors However, there are some oppoturnities to develop new SKUs, which are still available in price segmetation
1.2.2 Distributions
With KIDO’s strong nationwide distributed system, COSY Marie performs well in HANOI and the North However, it is not well performing in supermarket (MT channel), HCMC, and the Central and the West
Strength More focus and grow better than category
Threats More focus but grow worse than category
Opportunities Less focus but grow better than category
Weakness Less focus and grow worse than category
(Source: AC Nielsen audit data August 2012)
In contrast, Oreo has very good performing in MT channel and the South So that Cosy needs to focus on increasing off-take to gain market share
1.2.3 Communication
There is a summary of 2013 communication and marketing activities of Cosy and its biggest competitors
Trang 27Kind of
advertising/
Competitors
COSY Marie Oreo Cream O Marie J&J
Proposition Sharing good
moments
“twist, lick, dunk” + flavors
product dramatization – Tasty, healthy & fun
Yummy and good for your health
Above the
Line
TVCs, Print ad
TVCs, Print ads, OOH
TVCs, Print ads OOH
OOH
Through The
Line
Mom & Kid forums
Below The
line
KIDO promotion
Activations Promotions Events Sponsorships
Activation Promotion
PR
Trang 28TABLE 5: The Advertising way of KIDO’s and Competitors
1.3 Corporation (Cosy – KIKO)
1.3.1 Cosy brand strategy Brand key
Since 1999, Uniliver has used the Brand Key tool to capture brand positioning globally The Brand Key Vision is how the Brand Director captures the desired brand positioning and makes clear inside the business what the brand stands for, what it will do, and how it should be done in the next three to five years It helps ensure that all internal action (HR management, recruitment & training, corporate communication ) and external executions (products, packs, and promotions) are guided by the extent to which they contribute to the desired brand positioning (Unilever 2005, 5)
How is “Cosy sharing” different from other brand’s “ sharing”?
Trang 29o A Cosy sharing is a moment where people come closer together because of what they have shared while eating a Cosy product
o Importantly the product acts as a catalyst for deeper, more meaningful sharing It’s not just the sharing of the product itself although the two acts of sharing are related
o Other brands (Magic) do touch on sharing but it is only sharing of the product as a symbol of love rather than anything more meaningful or memorable
Functional benefit: What can COSY do for me?
o COSY products are delicious, taste, mouthwatering, lip smacking cookies and biscuits that you can grab anytime when you need a sweet snack or when you spend time with your loved ones
o You can eat Cosy at home, in the office, when travelling, going to picnic, on the go… whenever and wherever you are with the family or your friends
Emotional benefit: How does Cosy make me feel?
o Cosy is like an invitation from a close person to share joyful and pleasant moments together
o Cosy makes you enjoy, have fun and spend some nice moments with the people you care about
Reason to believe: What makes Cosy good?
o KIDO is Cosy’s manufacturer
o Cosy sweets have balanced sweetness
o Cosy makes the crunchiest, most aromatic and most spongy sweets
o Cosy packs are convenient for sharing
Brand personality: What is Cosy personality?
o Cosy is the master of sharing & make good mood
o Cosy has a positive attitude towards life and wants to make moments feel cozy and pleasant
Trang 30We believe that adding some sweatiness will make your moments becomes sweeter Whatever you do, Cosy will make sure to lift you up
Life is much better when we add a little bit of sweetness to it And it is even better when we share the sweetness and create good mood moments with the people
we care about
Cosy is not just a biscuit It is delicious, mouthwatering, lip smacking snack that will lift your mood and the mood of your loved ones
COSY - Creating and Sharing Sweetness for good mood moments
Brand proposition formula
TABLE 6: The Brand Proposition formula for Cosy Group Product
Brand Identity
In 2012 to 2013, Cosy master brand has completed the Cosy product portfolio with consistent Cosy brand identity in packaging Cosy logo with KIDO’s logo above shows the corporate branding remains to be perceived as a trusted and high quality manufacturer And colors had been chosen for each type of cracker was also with purpose
Cosy Marie with very light red and premier design aims to get mutual target customers’ attraction
Cosy wafer stick with blue and wafer cube with orange in main color, which attracts young generation
Cosy cream sandwich and seasame with darker red makes product more salient, attractive
Trang 31Brand relationship
Where KIDO products have the convenient and frequent interaction with customers are KIDO’s bakery chains In every KIDO Bakery, customers can purchase fresh cakes, buns, drinks… as well as packaged food products of KIDO and enjoy the atmosphere in the in-store cafeteria However, KIDO still neglects this advantage to create adequate experiential marketing Fresh cakes have premium display site in store space while packaged products are displayed in more subtle way It is crucial that KIDO emphasizes the role of packaged products in bakery stores through improved store decoration, product display Positively, bakery stores bring a vivid smell of cake aroma to target customers, which also benefits
Trang 32perception about Cosy quality Smell works over long distances and triggers emotional responses, while taste quite simply does not
Corporate-level branding
KIDO has long been emphasizing product branding with its perceiving as trustes, high quality manufacturer, so that KIDO corporate brand and Cosy brand have mutual influences on each other Overall, brand attributed of Cosy are mostly inherited from KIDO brand by meaning of long established reputation, nationwide availability and corporate relationship with consumers
This time is hard time for COSY product brand due to it need to build brand awareness for all group products with marketing budget base on revenue of Cosy Marie
Cosy has completed the brand identity, portfolio and has some marketing activities such as TVC, print ad, KIDO promotion However, it is not enough attractive and consistent communication campaign to increase brand awareness of all Cosy products That needs a solution for communication and marketing activities
1.3.2 Market share
With the new Cosy branding strategy, in first 2 years, Kinh Do biscuit market share decreases from 23.7% - 2012 to 22.3% - October 2013 In detail, it can be seen that market share of Cosy Marie sweet biscuit also decreased 7.7% to 6.8%
Trang 33FIGURE16: the decreasing of market share of KIDO’s biscuit compare with competitors
(Source: AC Nielsen Audit Data August 2013)
However market share of Cosy’s competitors increases as the chart below
to market in this year
Trang 34FIGURE 17: Research number of people aware Cosy product compare with competitors
(Source: AC Nielsen Audit Data August 2013)
In all competitors, Oreo is the strongest competitor with highest investment budget for brand building and marketing activities, so that Oreo has highest brand awareness Cosy Marie has quite high brand awareness since it gets benefit from corporate brand with KIDO That is an advantage of Cosy Marie brand and also the reason that KIDO chose Cosy Marie becomes the leader product in Cosy product group
FIGURE 18: The percentage of people aware Cosy product by TVC advertising compare with competitors
(Source: TNS multimedia, cost in VND)
Trang 352 SWOT
Analyzing SWOT with the purpose to see the strengths and weakness of Cosy, concurrently find out the suitable marketing strategy for pushing up Cosy brand develop success in the industry market
STRENGTHS
Reputational and long – established
of Kinh Do’s corporate brand
Brand benefit: Cosy is an umbrella
brand of many types of crackers in
biscuit category, that could serve for
whole family in snacking time
together
Modern technology
Food Safety guaranteed
Convenient with strong distribution
Campaigns by Vietnam government:
Vietnamese use Vietnam Products
Big Population in Vietnam with great
amount of young people, who like
crackers
The Market growth of confectionery
in Vietnam is increasing 10% YTD
Low brand awareness
Low brand Loyalty
TABLE 7: Swot analysis of Cosy Group Brand
III SOLUTIONS
Trang 36- Brand communication concept of Cosy has to align with KIDO’s core values
“KIDO commits to bring happiness flavor to everyone with safe, nutritious, original and convenient food products” Thus Cosy brand becomes an exemplar of that corporate mission
- Increase 130 % revenue
- Increase 2% market share
2 Solutions
2.1 Competition-based branding strategy
Based on 3C business model analysis (Kenichi Ohmae, 1991) figures out points of parity and points of difference (Keller 1998, 117)
FIGURE 19: 3C’s model Source: www.staritup.com
2.2 Brand management strategy
Trang 37FIGURE 20: Customer-Based Brand Equity model (CBBE, Keller, 2002, &
Kotler/Pfoertsch, 2006)
2.3 Base one Cosy Brand key, create a new consistent story concept for
360 0 communication campaign focus on building brand awareness
As we can see that for now the Cosy story has not consistency in TVC, Print ad and other POSM It is also a big problem for brand image and performance
2.4 Using Brand Conversion Pyramid to increase Sales
Trang 38Levels on the Pyramid:
Awareness – have heard of and remembers the brand name
Consideration – have a need for the benefit of the brand and believe that
the brand would be an acceptable choice among others
Trial – have made a purchase
Repeat – have made a second purchase (signaling they like the product)
Loyalty – choose the brand over others on a consistent basis
- Cosy has many kinds of sweet cracker with many SKUs, it is very convenient
to have sweet snack any time, anywhere
- With reputation of KIDO manufacturer, Cosy is commited about high quality
Points of difference:
- Cosy has light sweet taste with double milk
- Cosy has wide portfolio of sweet cracker products for groups together
Trang 39 To make new big difference: create new Cosy “mix” SKU: all Cosy products in one package that aims to encourage people’s sharing and also saving cost from buying many different Cosy packages for different generation in big family
2 Brand management strategy
TABLE 8: Cosy brand management
3 Create new key message and concepts
Base on Cosy proposition “Sharing good mood moments” and building master
brand strategy with all the sub-brand products, we recommend two concepts for creating new Cosy style stories
Concept one: Have a fun art snacking time
With that key message we aim to:
- Create a cracker story has all sub-brand products in
Trang 40- Educate people, especially children how to have a creative play and fun in snacking time Due to kids always are cores of family with many generations live together
- Easy remember, easy follow, easy copy
- With one concept can create many stories with inexpensive producing cost Concept: using all sub-brand products (Cosy Marie, Cosy Que, Cosy Xop, Cosy Mini, etc.) to create many images or stories to communicate with three Cosy’s target consumer groups That focuses on telling how to have good snacking time, which will make “cosy life”
There are some draft print ads for demonstration the concept above: