The objective of the studywill therefore design a development strategy for the company in the long term.Based on the examination and analysis of the external and internalenvironment, the
Trang 1PROGRAMME DE MAITRISE EN MANAGEMENT VIETNAM-COMMUNAUTE
FRANCAISE DE BELGIQUE
TRAN VINH QUANG
BUILDING THE DEVELOPMENT STRATEGY FOR
THE PERIOD 2007-2010
FOR VIETNAM SCHREÙDER Co., Ltd.
MASTER DEGREE THESIS
In MANAGEMENT MMVCFB6
HO CHI MINH CITY YEAR 2007
Trang 2MMVCFB PROGRAMME DE MAITRISE EN MANAGEMENT VIETNAM-COMMUNAUTE
FRANCAISE DE BELGIQUE
TRAN VINH QUANG
BUILDING THE DEVELOPMENT STRATEGY FOR
THE PERIOD 2007-2010
for VIETNAM SCHREÙDER Co., Ltd.
MASTER DEGREE THESIS
in MANAGEMENT MMVCFB6
GUIDING PROFESSOR:
Prof Dr HO DUC HUNG
HO CHI MINH CITY YEAR 2007
Trang 3as small but promising of high demand in the future The situation ofcompetition among lighting companies, the growth trend and the failure or thesuccess of the companies requires domestic lighting companies to havesuitable development strategy.
Vietnam Schreùder company is one of the most successful companies in terms
of high market share It has assembled lighting products of various kinds inwhich public and industrial lighting is the core product of the company Thoseproducts account for 45 % of the market share However, in the competitiveenvironment, Vietnam Schreùder company has faced various difficultiesespecially the lack of the vision in the long term The objective of the studywill therefore design a development strategy for the company in the long term.Based on the examination and analysis of the external and internalenvironment, the study will determine strengths, weaknesses, opportunitiesand threats (SWOT) Derived from the SWOT and based on the generalprocess of strategy formulation, the study will develop the most appropriatedevelopment strategy for the company Finally some recommendations aresuggested for the company to be able to implement the proposed strategy
Trang 4PERIOD 2007-2010 FOR VIETNAM SCHREÙDER
GUIDED BY: Prof , Dr HO DUC HUNG
So based on these objectives, I think the thesis has provided the mainfundamental solutions for these posed objectives
3 The literature review of the Chapter 2 provides a theoretical framework ofthe thesis, especially to point out the process of the strategic managementand standard tools for strategies formulations and selections
This theoretical background is rather sufficiently for the research of thethesis
4 The Chapter 3 and 4 provide and overview of the external and internalenvironment analysis The analysis is rather of high value But it will be
Trang 55 The writer’s efforts have been revealed distinctly in the strategy evaluationand solution So I highly appreciate his attempts.
6 I am in agreement with the author’s conclusion and recommendations
The thesis, on the whole, is eligible for the MBA degree As the guidancecounselor, I evaluate the quality of this thesis at the level: Great
Distinction with mark of 17/20
Ho Chi Minh city, 25 February 2007
Prof., Dr Ho Duc HungGuidance Counselor
Trang 62.2 Process of the strategic management and standard tools for
strategies formulation and selections
08
2.2.2 External Analysis and Michael Porter’s five forces model 11
3 EXTERNAL ENVIRONMENT ANALYSIS
Trang 73.3 Orientations in development of the Vietnam lighting industry
4.3.1 Assembling process, quality control and technology 83
4.4 Profitability, financial performance and financial resources 84
Trang 84.5 Management Information System 864.6 Summary of Strengths and Weakness for Vietnam Schreùder 86
5 DEVELOPING STRATEGIES FOR VIETNAM SCHREÙDER
5.5 Some specific solutions proposed for development strategy
for Vietnam Schreùder
100
Trang 9LIST OF FIGURES
Figure 2.2 The Determinants of Process of Strategic Management 08
Figure 2.4 The Main Components of the Strategic Planning Process 10
Trang 10Figure 4.3 Sales growth rate from Year 2000-Chart 70
Trang 11
LIST OF TABLES
Table 2.2 Product / Market / Distinctive competence - Choice and
Table 3.5 Summary of strength and weakness of lighting companies 54
Trang 12Table 4.10 Combined balance sheets 85
Trang 13
LIST OF ABBREVIATIONS
5S Sort, Straighten, Shine, Systemise and Sustain
ASEAN Association of Southeast Asian Nations
EC&EE Energy Conservation and Energy Efficiency
ISO International Standards Organisation
MIT Massachusetts Institute of Technology
RD&A Research, Development and Applications
SWOT Strengths, Weaknesses, Opportunities and Threats
ULB Universiteù Libre de Bruxelles
Trang 14WTO World Trade Organisation
Trang 15
INTRODUCTION
Trang 16CHAPTER 1 INTRODUCTION
1.1 Rationale of the study.
One of the highlighted trends that characterize today’s business environment isfiercer and fiercer competition This brings business organizations a wide array ofopportunities and threats that require the design and implementation of strategy orstrategic planning in doing business
In Vietnam, on the course of rapid developing for the last several years, thetransforming of economy has created a lot opportunities for lighting industry todevelop Last decade was remarked by the booming of infrastructuredevelopment, one of the most critical factors for the development of lightingindustry in Vietnam
The upcoming unavoidable fact is the opening wider of Vietnam’s economy asVietnam has integrated more and more to the world economy This fact has beencreating both opportunities and threats for Vietnam lighting companies
Vietnam Schreùder is a typical medium FDI lighting development company It has
a full potential to be a main player in the market, being able to compete withdomestic giants and foreign companies The fast growth of lighting industry, thedesire to be leading company and the fact of tough competition lead to the need
to establish a development strategy In fact, there is still a gap in strategy researchfor lighting companies like Vietnam Schreùder Hence, this research couldeffectively dedicate to how to develop a strategy for a particular lightingcompany – Vietnam Schreùder
Trang 171.2 Problem statement
Based on the examination and analysis the external and internal environment, thestudy will formulate the development strategy for the Vietnam SchreùderCompany in the long term
• Primary data: Interviews with by persons of Vietnam Schreùder Company
as well as other lighting companies
• Secondary data: Annual reports and other relevant data about the Vietnam
Trang 18Schreùder Company Relevant data about the lighting industry and theVietnam economy will be collected from Ministry of Industry, the NationalStatistics Office, Ho Chi Minh City Statistics Office, Ho Chi MinhDepartment of Industry and Commerce, from newspapers, magazines andfrom Internet and media as well.
The framework of the study can be illustrated by Figure 1.1
Figure 1.1 Research Methodology
Trang 191.5 Scope and limitations of the study
The study is about the Vietnam Schreùder Company It aims at the formulation ofthe development strategy for the company in the long term
The research study is undertaken focused in one case study regarding strategyrespective; study about other aspects is not done in a deep manner
The study is focused on outdoor lighting companies Other lighting industry such
as indoor lighting is not within the scope of the study
Limitations
By doing so, the research has some limitations due to following reasons: (i)Relevant data on several market segments is inconsistent and sometimes, notavailable for public and research documentation; (ii) Data on the market share ofthe Company and other competitors in various market segments are not fullyavailable Primary data is collected in limited number, though try to widespreadamong the different economic sectors but still not sufficient That could cause thebias for the analysis and results to some extent
1.6 Organization of the study
The study report is organized as follows:
Chapter 1 presents an introduction including the rationale of the study, andstatement, the objectives, the scope and limitations as well as the methodologyand framework of the study
Chapter 2 summarizes the literature review and contains the fundamental ideas
on strategy, strategic management, and strategy formulation process as well asthe Porter Model for analyzing industry
Trang 20Chapter 3 provides and analysis of external factors to identify the company'sstrategic position as well as strategic orientations and investment opportunities forthe Vietnam plastic industry in the coming years Based on the Porter model forexamining the plastic industry environment, the opportunities and threats for theVietnam Schreùder company is found out.
Chapter 4 includes the current analysis of the Vietnam Schreùder Company interms of organizational structure, production, sales, marketing and finance Thegoal is to identify strengths and weaknesses of the company to depict its currentcompetitive situation
Chapter 5 presents the design, evaluation and selection of the developmentstrategy for the Vietnam Schreùder company
Finally Chapter 6 includes recommendations on the implementation of theproposed strategy
Trang 21LITERATURE REVIEW
Trang 22CHAPTER 2
2 LITERATURE REVIEW
2.1 Strategic management perspective
The central objective of strategic management is to assess why someorganizations succeed why others fail Three broad factors determine acompany’s success: the industry where it is based, the country (or countries)where it is located, and its own resources, capabilities and strategic It isillustrated in Figure 2.1:
Figure 2.1 - The Determinants of Company Performance
Source: Hill / Jones 1995
Before mentioning the strategic management process in greater detail, we need todefine: “What is strategy?”
2.1.1 Definitions of strategy
Reflecting the military roots of strategy, The American Heritage Dictionarydefines strategy as “the science and art of military command as applied to theoverall planning and conduct of large - scale combat operations” (Boston:
Company resources, capabilities & strategies
National context Industry context
Company performance
Trang 23of most management definitions of strategy Chandler defined strategy as “thedetermination of the basic long-term goals and objectives of an enterprise, andthe adoption of courses of action and the allocation of resources necessary forcarrying out these goals” (Cambridge, Mass.: MIT Press, 1962) The main idea inChandler’s definition is that strategy involves a rational planning process Theorganization is depicted as choosing its goals, identifying the courses of action (orstrategies) that best enable it to fulfill its goals, and allocating resourcesaccordingly.
Quinn of has defined strategy as “the pattern or plan that integrates anorganization’s major goals, policies, and action sequences into a cohesive whole.(Hill / Jones 1995)
However, planning-based definitions of strategy have been strongly criticized Anew approach based on Henry Mintzberg’s definition of strategy as “a pattern in astream of decisions or actions” the pattern being a product of whatever intendedplanned strategies are actually realized and of any emergent (unplanned)strategies (Management Science, 24-1978)
2.1.2 Definition of strategic management
Strategic managementis the process of specifying an organization's objectives,developing policies and plans to achieve these objectives, and allocatingresources so as to implement the plans It is the highest level of managerialactivity, usually performed by the company's Chief Executive Officer (CEO) andexecutive team It provides overall direction to the whole enterprise Anorganization’s strategy must be appropriate for its resources, circumstances, andobjectives The process involves matching the companies' strategic advantages tothe business environment the organization faces One objective of an overall
Trang 24corporate strategy is to put the organization into a position to carry out its missioneffectively and efficiently A good corporate strategy should integrate anorganization’s goals, policies, and action sequences (tactics) into a cohesivewhole
2.2 Processes of the strategic management
Why do some organizations succeed while others fail? According to Hill andJones (1998, 3), the strategies in an organization pursues have a major impact
upon its performance relative to that of a competitor A strategy is a specific
pattern of decisions and actions that managers take to achieve superiororganizational performance A strategy allows an organization to be proactiverather than reactive in shaping its own future
Figure 2.2 - The Determinants of Process of Strategic Management
In order to formulate a set of strategies for the organization, it is firstly necessary
Company’s Strategic Situation
Craft the strategy
Company opportunities and threats to company’s well-being
Shared values and company culture
Identify and evaluate alternatives
Determine relevance
of internal and external factors
Trang 25defined strategic management However, there is no significant difference indefining major components/steps of strategic management.
Wheelen and Hunger (2000, 8) defined “Strategic consists of four basic elements:
environmental scanning (both external and internal), strategy formulation, strategy implementation , and evaluation and control”.
Hill and Jones (1998,5) broke the strategic management process into five steps:
Figure 2.3 - Strategic management process
Source: Hill / Jones 1998
• Development of the strategic corporate visions and mission;
• Analysis of the external competitive environment to identify opportunities andthreats;
• Analysis of internal operating environment to identify the organization’sstrengths and weaknesses;
Analysis of internal environment to identify strengths and weakness
Analysis of external environment to identify opportunities and threats
Improve/
Change
Revise as Needed
Revise as
Needed
Revise as Needed
Recycle
as Needed
Strategy Implemetation ( including monitoring, evaluating, taking corrective actions)
Trang 26• Selection of strategies that build on the organization’s strengths and correct itsweaknesses in order to take advantage of external opportunities and counterexternal threats (SWOT); and
• Strategy implementation
Though the number of steps defined by these two authors is different, all majorcomponents are included in their definitions (in the Hill and Jones definition, theevaluation and control component is included in the strategy implementation)
In this study, the Hill and Jones’s Basic Model (Figure 2.4) is adopted as theconceptual framework for the formulation of strategies for Vietnam Schreder.The next parts are detailed discussions of each component in the model
Figure 2.4: The Main Components of the Strategic Planning Process
Mission and Goals
SWOT Strategic Choice Internal Analysis External Analysis
Trang 272.2.1 Mission and Goals
The mission sets out why the organization exists and what it should be doing The
mission statement promotes a sense of shared expectations in employees andcommunicates a public image to important stakeholder groups in the company’s
task environment It tells who we are and what we do as well as what we’d like to become.
Goals specify what the organization hopes to fulfill in the medium to long term.
The achievement of goals should result in the fulfillment of a corporation’smission The term “goal” is often used interchangeably with the term “objective”
2.2.2 External Analysis
The objective of external analysis is to identify strategic opportunities and threats
in the organization’s operating environment Two interrelated environments
should be examined at this stage: the macro-environment (or societal environment) and the industry (or task) environment (Figure 2.5)
Macroeconomic Environment
Potential competitors
Rivalry
Substitutes
Buyer power Supplier power
Technological Environment
Trang 28Figure 2.5: Components of External Environment
Source: Hill and Jones, (1998, 84)
The macro-environment (societal environment)
The societal environment includes general forces that do not directly touch on theshort-run activities of the organization but that can, and often do, influence itslong-run decisions These are macroeconomic environment, technologicalenvironment, social environment, demographic environment, and legal/politicalenvironment (Hill and Jones, 1998, 84-86)
The task environment analysis and Michael Porter’s five forces model
The task environment includes those elements or groups that directly affect thecorporation and, in turn, are affected by it A corporation’s task environment is
typically the industry within which that firm operates.
To succeed a company must either fit its strategy to the industry environment inwhich it operates, or be able to reshape the industry environment to its advantagethrough its chosen strategy Companies typically fail when their strategy nolonger fits the environment in which they operate, as illustrated in Figure 2.6
Figure 2.6 - Requirements for Competitive Success
Competitive
success
requires
Reshape environment
by choice of strategy
Creates a new environment where there is a fit between strategy and environment
Fit with environment
Trang 29An industry is a group of firms producing a similar product or service To analyze
an industry, the Porter’s five forces model is used (the model inside the circle ofFigure 2.5)
A formal strategic industry analysis can be used to identify environmentalopportunities and threats Opportunities arise when environmental trends createthe potential for a company to achieve a competitive advantage Threats arisewhen environmental trends endanger the integrity and profitability of acompany’s business
Porter’s framework, known as the five forces model helps managers in thisanalysis This model focuses on five forces that shape competition within an
industry: (1) the risk of new entry by potential competitors, (2) the degree of
rivalry among established companies within an industry , (3) the bargaining power
of buyers , (4) the bargaining power of suppliers, and (5) the closeness of
substitutes to an industry’s products, as shown in Figure 2.5 The task facingstrategic managers is to determine which of these forces are of greatestimportance to the organization and which can be influenced by the strategicdecisions of management and to recognize opportunities and threats as they ariseand to formulate appropriate strategic responses as well
Porter argues that “competition in an industry is rooted in its underlyingeconomics, and competitive forces exist that go well beyond the establishedcombatants in a particular industry” (Porter, 1980) He further suggests that tocompete effectively a company should strive to find a position where it is bestable to defend itself against these competitive forces or can influence them itsfavor The task of the strategist is therefore to determine which of these forcesare of greatest importance to the organization and which can be influenced by the
Trang 30strategic decisions of management Each of these forces is now considered ingreater detail.
Potential competitors are companies that are not currently competing in an
industry but have the capability to do so if they choose The threat of entrydepends on the presence of entry barriers An entry barrier is an obstruction thatthat make it difficult for companies to enter an industry Main sources of barriers
to new entry are brand loyally, absolute cost advantages, economies of scale,government policy, etc (Wheelen and Hunger, 2000, 61)
The strength of competitive force of potential rivals is largely a function of theheight of barriers to entry The concept of barriers to entry implies that there aresignificant costs to joining an industry The greater the costs that potentialcompetitors must bear, the greater are the barriers to entry High entry barrierskeep potential competitors out of an industry even when industry returns are high.Clearly, it is in the interests of existing firms to have as high entry barriers aspossible Porter lists major barriers to entry which are:
Trang 31Rivalry among established companies: In most industries, corporations are
mutually dependent Intense rivalry is related to the presence of several factors,including number of competitors, rate of industry growth, product/servicecharacteristics, capacity, height of exit barriers, etc (Wheelen and Hunger, 2000,63)
The degree of rivalry is likely to be based on the following:
The bargaining power of buyers: A buyer is powerful if some of the following
hold true: a buyer purchases a large proportion of the seller’s product of service;
A buyer has the potential to integrate backward; Alternative suppliers areplentiful; Changing suppliers costs very little; The purchased product/servicerepresents a high percentage of a buyer’s costs; A buyer earns low profits and isthus very sensitive to costs and service differences; The purchase product/service
Trang 32is unimportant to the final quality or price of a buyer’s products/services.(Wheelen and Hunger, 2000, 64)
Buyers can be viewed as a competitive threat when they force down prices orwhen they demand higher quality and better services (which increase operatingcosts) Whether buyers are able to make demands on a company depends on theirpower relative to that of the company According to Porter, buyers are mostpowerful in the following circumstances:
• Buyers are few in number and large and the supply industry is composed ofmany small companies
• Buyers purchase in large quantities
• The supply industry depends on the buyers for a large percentage of itstotal orders
• The buyers can switch orders between supply companies at a low cost,thereby playing off companies against each other to force down prices
• It is economically feasible for the buyers to purchase the input fromseveral companies at once
• Buyers have the potential for backward integration
• Buyers have full information
The bargaining power of suppliers: A supplier is powerful if some of the
following factors apply: The supplier industry is dominated by a few companies;Its product or service is unique; Substitutes are not readily available; Apurchasing industry buys only a small portion of the supplier group’s goods andservices and is thus unimportant to the supplier (Wheelen and Hunger, 2000, 64)
Trang 33company must pay for input or reduce the quality of goods supplied, therebydepressing the company’s profitability As with buyers, the ability of suppliers tomake demands on a company depends on their power relative to that of thecompany According Porter, suppliers are most powerful in the followingcircumstances:
• The product that suppliers sell has few substitutes and is important to thecompany
• The industry supplied is not an important customer
• The suppliers’ product is an important component to the buyer’s business
• The suppliers’ product is differentiated
• Suppliers can integrate forward
The threat of substitute products/services: Substitute products are those products
that appear to be different but can satisfy the same need as another product Theexistence of close substitutes presents a strong competitive threat, limiting theprice a company can charge and thus its profitability (Wheelen and Hunger,
One way of conducting an organization analysis to ascertain a company’s
strengths and weaknesses is by using the Strategic Audit The audit provides a
checklist of questions in three following areas: (Wheelen and Hunger, 2000, 258)
Trang 34Corporate Structure:
• How is the corporation structured at present?
• Is the structure clearly understood by everyone in the corporation?
• Is the present structure consistent with current corporate objectives, strategies,policies, and programs?
• In what way does this structure compare with those of similar corporations?
• What is the culture’s position on important issues facing the corporation?
• Is the culture compatible with the employees’ diversity of backgrounds?
Corporate Resources: Issues to be analyzed belong to various areas, such asmarketing, finance, research and development, operations and logistics, humanresources management, information systems, etc
2.2.4 Strategy formulation and selection
SWOT can be used to generate a number of possible alternative strategies The
TOWS Matrix (TOWS is just another way of saying SWOT) illustrates how theexternal opportunities and threats facing a particular corporation can be matchedwith that company’s internal strengths and weaknesses to result in four sets ofpossible strategic alternatives (Figure 2.7)
Trang 35Generate strategies here
that use strengths to take advantage of opportunities
WO Strategies
Generate strategies here
that take advantage of opportunitiesby
overcoming weaknesses
Threats (T)
List 5-10 threats
ST Strategies
Generate strategies here
that use strengths to avoid
threats
TW Strategies
Generate strategies here
that minimize weaknesses and avoid threats
Figure 2.7: SWOT Matrix
Source: Wheelen and Hunger, (2000, 112)
2.2.5 Strategy Implementation
Strategy implementation is the sum total of the activities and choices required forthe execution of a strategic plan It is the process by which strategies and policiesare put into action Strategy formulation and strategy implementation should be
considered as two sides of the same coin.
Strategy is implemented through designing organizational structure, designingstrategic control systems, matching structure and control to strategy, andimplementing strategic change (Hill and Jones, 1998, 346)
Trang 362.2.6 Hierarchy of Strategy
The typical business firm usually considers three types of strategy: corporate,business, and functional as illustrated in Figure 2.8 (Wheelen and Hunger, 2000,12)
strategies typically fit within the three main categories of stability, growth, and retrenchment.
• Business strategy emphasizes improvement of the competitive position of a
corporation’s products or services Business strategies may fit within the two
overall categories of competitive or cooperative strategies.
• Functional strategy is the approach taken by a functional area to achieve
corporate and business unit objectives and strategies by maximizing resources
productivity It is concerned with developing and nurturing a distinctive competenceto provide a company with a competitive advantage
Trang 372.3 Selecting development strategies
Companies have to select a strategy that is most appropriate for development.Options about development strategies involve decisions about three elements thatare shown in Figure 2.9
• The generic strategy to be pursued, i.e the basis on which the
organization will compete or sustain excellence
• The alternative directions in which the organization may choose to
develop
• The alternative methods by which any direction of development might be
achieved
Whereas decisions on generic strategy, direction, and method are not independent
of each other, they do benefit from separate discussion For example, an
Corporate Strategy
Trang 38organization pursuing cost leadership may choose to achieve this whilst pursuing
a strategy of market development However, this still leaves a further choice as towhether entry to new markets is best achieved by acquisition of companiesalready operating in those markets, through the company’s own efforts or jointlywith other organizations
2.3.1 Generic strategies
According to Porter, the competitive strategies will be designed based on thechoice from the three basic competitive approaches: cost leadership,differentiation, and focus (Porter, 1985) These strategies are shown in Table 2.1
A cost leadership strategy, where “a firm sets out to become the low-costproducer in its industry… a low-cost producer must find and exploit all sources ofcost advantage Low-cost producers typically sell a standard product and placeconsiderable emphasis on reaping scale or absolute cost advantage from allsources… If a firm can achieve and sustain overall cost leadership, then it will be
an above-average performer in its industry provided it can command prices at ornear the industry average” (Porter, 1985)
Trang 39Figure 2.9: Development strategies
(Source: Johnson / Scholes, 1993)
A differentiation strategy, which Porter defines as seeking “to be unique in itsindustry along some dimensions that are widely valued by buyers… It is rewardedfor its uniqueness with a premium price… A firm that can achieve and sustaindifferentiation will be an above – average performance in its industry if its pricepremium exceeds the extra costs incurred in being unique… The logic of thedifferentiation strategy requires that a firm choose attributes in which todifferentiate itself that are different from its rivals” (Porter, 1985)
These two generic ways can be combined with the market scope in which the firmtries to achieve competitive advantage This leads to the focus strategy, according
to Porter, which is based on “the choice of a narrow competitive scope within anindustry The focuser selects a segment or group of segments in the industry andtailors its strategy to serving them to the exclusion of others” (Porter, 1985)
DEVELOPMENT STRATEGIES
ALTERNATIVE DIRECTION
Withdrawal Consolidation Market penetration Product development Market development
ALTERNATIVE METHODS
Internal development Acquisition Joint development / alliances
Trang 40There are two variants here, “in cost focus a firm seeks a cost advantage in itstarget segment, while in differentiation focus a firm seeks differentiation in itstarget segment” (Porter, 1985)
COMPETITIVE ADVANTAGE
COMPETITIVE
SCOPE Narrow target Cost focus Differentiation focus
Table 2.1 - Generic strategies
(Source: Porter, 1985)
Each of the above generic strategies results from the company is makingconsistent choices on product, market, and distinctive competences – choices thatreinforce each other Table 2.2 summarizes the choice appropriate for eachgeneric strategy
Cost leadership Differentiation Focus
Product
differentiation
Low (principally by price)
High (principally by uniqueness)
Low to High (price or uniqueness)
Market
segmentation
Low (mass market)
High (many marketing segments)
Low (one or few segment)
Distinctive
competence
Manufacturing and materials management
Research and Development Sales and marketing
Any kind of distinctive competence
Table 2.2 - Product / Market / Distinctive competence - Choice and generic
competitive strategy(Source: Hill / Jones, 1995)