configuring cisco avvid phần 10 ppt

See Architecture for Voice, Video, and IntegratedData Fax messages, send/receive/replay forward, 96FAX over IP, 122 usage, 198–199 FEC.. See Architecture for Voice, Video, and Integrated

Ethernet, 7, 14 See Dual-port

Ethernet; Fast Ethernet; MixedEthernet; Single-port Ethernet

(XML), 28, 259External patch panel power option,

Fast Track See Architecture for

Voice, Video, and IntegratedData

Fax messages, send/receive/replay

forward, 96FAX over IP, 122

usage, 198–199

FEC See Fast EtherChannel

FECN See Forward explicit

First-generation tures, usage, 22

capabilities/fea-First-generation IP telephones See

CiscoFirst-In, First-Out (FIFO) queuing,

231, 236, 278–279Fixed-filter (FF) style, 285Flash cut, 87, 98

Flow repository, 132Flow-based WRED, 306Foreign Exchange Office (FXO), 8,

Forward explicit congestion cation (FECN), 236, 280Fractional T1 features, 35

notifi-Fragmentation, 231–233 See also

Link Fragmentation andInterleave

Fragments, 289

Frame Relay, 2, 35, 37, 311 See also Voice-over Frame Relay

DLCI, 230encapsulation, 309network, 233sub-interface, 313

Frame Relay Forum (FRF),

Implementation Agreement(FRF.12), 233

Frame Relay Traffic Shaping

(FRTS), 236

FRF See Frame Relay Forum

FRTS See Frame Relay Traffic

ShapingFull-duplex

message flow, 96

speakerphone, 120

Full/half duplex negotiation, 248

Functionality See CallManager;

Multiservice interchange;

Virtual Private Network

FXO See Foreign Exchange Office

FXS See Foreign Exchange Station

audio compression codec, 26support, 146

Gatekeeper See IOS-based

gate-keeper

usage See H.323

Gateways, 112 See also Analog

gateways; Analog voice ways; AS3500 voice gateway;AS5400/5800 voice gateways;Digital gateways; Digital voicegateways; H.323; InternetProtocol Video Conferencing;Voice

gate-modules See Catalyst native supplementary services See

H.323

overview See Voice Over IP

protocol support, 155–156

usage See H.323; Voice Over IP

GEC See Gigabit EtherChannel

Generic Traffic Shaping (GTS), 236Gigabit EtherChannel (GEC), 249,250

Global System for MobileCommunication (GSM), 58Graphical User Interface (GUI), 188

GSM See Global System for Mobile

Communication

GTS See Generic Traffic Shaping GUI See Graphical User Interface

GUI/Web-based program, 9

Transmission ControlProtocol/Internet Protocol

configuration/deployment See

Internet Protocol

support See Hearing-aid handset

supporttelephone, 84

Hardware See Architecture for

Voice, Video, and IntegratedData

capability listing See Windows NT

compression, 314–315

overview See Architecture for

Voice, Video, and IntegratedData

platform See Media Convergence

Server

platforms See CallManager

RAID controller, 205requirements/recommendations

See Active Voice

Hardware-based IP phones,134–136

HDLC See High-Level Data Link

Control

HDV See High-density voice Header compression, 310–311 See also Real-time Transport

Protocol; Transmission ControlProtocol; Transmission ControlProtocol/Internet ProtocolHeadset, 28, 259

Hearing-aid handset support, 26High-density analog slot, 267High-density voice (HDV), 68High-Level Data Link Control(HDLC), 238, 308

High-performance switches, 47High-priority queuing, 51Hot Standby Router Protocol(HSRP), 52, 173, 247Hot-line/PLAR, 122Hot-standby server, 117Hot-swappable power supplies, 72

HSRP See Hot Standby Router

Protocol

HTML See HyperText Markup

LanguageHTTP expiration, 76

HTTP header, 53

HyperText Markup Language

(HTML), phone help access,120

I

IA See Implementation Agreement

ICM See Intelligent Contact

ManagementICMP messages, 227

ICS See Integrated

Communications Server;

Internet CommunicationsSoftware

IDE hard drive, 204

IIS See Internet Information Server

IMAP See Internet Message Access

ProtocolImmediate migration, 87, 98, 272

Implementation Agreement (IA),

233Incoming interface, 291

Independent call processing,137–139

Information services, 28, 259

Infrastructure See Architecture for

Voice, Video, and IntegratedData; Converged infrastructure

basics See Local Area Network

Inline power, 30–31, 243–245

patch panel See Catalyst

In-line power, 144Integrated Communications Server(ICS), 181

7750, 73–75

Integrated Services Digital Network(ISDN), 2, 68, 85, 153

configuration, 65connectivity, 55interfaces, 238

protocol support See Multiple ISDN

protocol supportusage, 35, 37

Intelligent Contact Management(ICM), 181, 183–184, 191Interactive voice response (IVR), 56,

131, 175, 183 See also

Internet Protocol

Interfaces See Incoming interface

usage See Video interfaces; Voice

Interleave, 231–233 See also Link

Fragmentation and InterleaveInternet Communications Software(ICS), 181–185

7750, 268–269

Internet Engineering Task Force(IETF), 28, 47, 94, 229

Internet Explorer, 207, 209

Internet Information Server (IIS),

169, 207, 209Internet Message Access Protocol

(IMAP), 199

IMAP4 clients, 179

Internet Protocol Contact Center

(IPCC) Solutions (Cisco),181–183, 191

Internet Protocol (IP), 44, 68

assignment See Dynamic Host

Control Protocol

conference station See 7935 IP

conference stationhandsets

configuration/deployment,

144–156overview, 144–146

interactive voice response (IVR),

usage, 131–136precedence, 227–229, 285–289

SoftPhone, usage, 134–136

telephones, 7, 161, 258–260 See

also 12 Series IP telephones; 30

VIP/SP+ IP telephones; 7910 IPtelephones; 7910+SW IP tele-phones; 7940 IP telephones;

7960 IP telephones; based IP phones

conference station See 7935 IP

telephony conference station

gateway See Cisco handsets See 7910 IP telephony

handset; 7940 IP telephonyhandset; 7960 IP telephonyhandset

network, 9parallel usage, 13–14

voice gateway See Cisco

Internet Protocol-enabled businessapplications, deployment, 19Internet Protocol/Television(IP/TV), 54, 265–266

video streaming products See

Cisco

Internetwork PacketeXchange/Sequenced PacketeXchange (IPX/SPX), 302Inter-Switch link (ISL), 47IOS CallManager, 174IOS compression method, selection,313

IOS devices, 66IOS image, 41IOS queuing method, selection,300–303

IOS software, 33–34, 44, 150, 159

IOS usage, 69, 72, 261

IOS version 12.x, 276

IOS-based gatekeeper, 142

IOS-based gateways, 161–162

IOS-based VoIP gateways, 126

IP See Internet Protocol

IPCC See Internet Protocol Contact

CenterIPSec, 261

IP/TV See Internet

Protocol/Television

IP/VC See Internet Protocol Video

ConferencingIPX, 44

IPX/SPX See Internetwork Packet

eXchange/Sequenced PacketeXchange

ISA slots, requirement, 203, 204

ISDN See Integrated Services

Java Telephony Application

Programming Interface (JTAPI),108

minimization See Loss/delay/jitter

Joint Photographic Experts Group(JPEG), 307

JPEG See Joint Photographic

Experts Group

JTAPI See Java Telephony

Application ProgrammingInterface

LDAP See Lightweight Directory

Access ProtocolLegacy equipment, 88, 151Legacy PBX, 216

migration, 82

Legacy system, 98Legacy telephony intefaces/signal-ing, understanding, 151–154Legacy voice system, 11–14

Legacy-based PBX migration

(LAPB), 280

LLQ See Low Latency Queuing

Local Area Network (LAN), 39, 45

Loss See Packet loss

Loss/delay/jitter, minimization,226

Lossy compression, 307Low Latency Queuing (LLQ), 231

Mail migration See Voice mail

Mapping tool See Device

Master File Table (MFT), 173

MCM, 162 See also H.323 MCS See Media Convergence

ServerMedia Convergence Server (MCS),

14, 110, 160–161, 171, 263

gateway modules See Cisco

hardware platform, 269MCS 78xx usage, 53–54MCS 3810, 41–42, 260–261MCS 7800, 7

MCS-7822, 173–174, 204–205, 263

MCS-7835, 173, 205–206, 263

Server hardware, 7

Media Gateway Control Protocol

(MGCP), 67, 126, 172

support See AS2600; VG200

Media Termination Point (MTP),

Messages See Fax messages; Voice

flow See Full-duplex

Messaging See Unified messaging

Client See Windows Messaging

Migration See Voice mail

strategies See Legacy-based PBX

migration strategies

MIME See Multipurpose Internet

Mail ExtensionMIPS, 69, 70

Modular chassis, importance,35–41

Modular router See 2600 series

modular router; 3600 seriesmodular router

Modules, 260–263Motion Picture Experts Group(MPEG), 58, 60, 265, 307

MPEG See Motion Picture Experts

MSN See Multiple subscriber

(MSFC), 50, 52, 262Multilayer switch module (MSM),

262Multiline telephone system (MLTS),

123Multiparty conferencing, 120

Multiple ISDN protocol support,

122Multiple remote CallManager

administration/debug utilities,122

Multiple sites

centralized call processing, usage,

139–142distributed call processing, usage,

142–144

Multiple subscriber number (MSN),

56Multiple-site deployment, 137–139

Multiplexers See Drop and insert

multiplexerMultipurpose Internet Mail

NAM See Network Application

Manager; Network InteractionsManager

NANP See North American

Numbering PlanNational ISDN-2 (NI-2), 64

Native supplementary services See

H.323 v2 gateways

NBMA See Non-broadcast

multi-access

Network See Ethernet; Frame

Relay; Non-broadcast access; Transmission ControlProtocol/Internet Protocol

multi-configuration, 28, 259

migration See AVVID technology;

Converged networkmodules, 45

performance, 276–277FAQs, 315–316optimization, 276status, 28, 259

traffic engineering principles See

Packet voice

Network Application Manager

(NAM), 168, 182Network Interactions Manager

(NAM), 182, 185, 191

Networking See Advanced

peer-to-peer networking

NI-2 See National ISDN-2

Noise generation See Comfort

noise generationNon-broadcast multi-access

(NBMA) networks, 234, 235Non-NANP numbering plan sup-

port, 123Non-registered phones, 23

Nonreversible compression, 305

Non-SSP devices, 146

North American Numbering Plan

(NANP), support, 123 See also

Non-NANP numbering plansupport

Numbers See Dialed numbers

IP, 123

P

Packet loss, 225Packet size, 291Packet voice

communications, 44networks, traffic engineering princi-ples, 222–225

Packet-based infrastructure, 238Paperless phones, 121

Partitioning See Dial

Partitions, 255Path Analysis Tool, 157Payload compression, 311–315

PBX See Private Branch eXchange

PC Anywhere, 207, 210PCM voice coding, 146

Peer-to-peer networking See

Advanced peer-to-peer working

net-Per VLAN Spanning Tree (PVST),249

PFC See Policy feature card

Phased migration, 88–90, 98–104

Phone See Telephone

Physical links See Redundant

physical linksPlain Old Telephone Service (POTS),

37, 140, 182Platform requirements/recommen-

dations See Active Voice

Power See Inline power

option, understanding See

External patch panel poweroption

supply, choice, 246

PPP See Point-to-Point Protocol

PQ See Priority Queuing Precedence See Internet Protocol;

Weighted Fair QueuingPredictor compression algorithm,

309, 311, 313

PRI See Primary Rate Interface

Primary Rate Interface (PRI), 8, 35,

68, 85, 153

interfaces, 265line capacity, 70support, 8usage, 43, 64

Prioritization See Local Area

NetworkPriority Queuing (PQ), 231,291–296

examples, 291–294

Privacy See Messages

Private Branch eXchange (PBX), 6,

13, 22, 44 See also

Customer-owned analog PBX

connection, 83connectivity, 66, 268installations, 271–272integration, protocols usage, 85–86migration

plan/execution, 83–86strategies, 271–272

strategies See Legacy-based PBX

migration strategiessystem, 86

Protocols See H.323

analysis, 83–84

support See Gateways; Multiple

ISDN protocol support; SNAtypes, 291

usage See Private Branch

eXchange; Voice mail

PSAP See Public safety answering

point

PSTN See Public Switched

Telephone NetworkPublic safety answering point

(PSAP), 124Public Switched Telephone Network

issues See Local Area Network;

Wide Area Networkphone statistics, 120signaling, 226

statistics, 121usage, 118, 140

Queries See Domain Name System Queuing See Custom queuing;

First-In, First-Out;

High-priori-ty queuing; Low LatencyQueuing; Priority Queuing; VIPDWFQ; Weighted Fair Queuing

FAQs, 315–316

method, selection See IOS queuing

methodmethods/configuration, 278–300operation, verification, 303–304overview, 277–278

usage, 275

QuickTime, 58

R

Rack-mountable chassis, 205

RAID controller See Hardware

Random early detection (RED), 276,304

RCA type interface, 39Real-time Transport Protocol (RTP)

header, 309compression, 237–238

recEive and transMit (E&M), 173

RED See Random early detection

Redial See Last number redial

Redirected DNIS, 121

Redundancy, 123, 206 See also

CallManagerRedundant physical links, 247

Remote administration tools, usage,

159–160Reporting Tool, 132

Request For Comment (RFC)

(RSVP), 230, 282–284

RFC See Request For Comment

Ring tones, creation See Custom

RJ-45 10Base-t Ethernet port, 66

group, 254list, 253pattern, 253

selection See Automatic route

selection

Routers, 260–261 See also 2600

series; 3600 series; 7200series; Cisco

series See 26xx router series; 36xx

router series

Routing See Alternate automatic

routing; Content

decision points See Call

Routing Information Protocol (RIP),303

RS-232 serial interface, 27RS-366 signaling, 56, 264

RSVP See Resource Reservation

SCSI hard drives, 204, 205 See

also Dual SCSI hard drives SDLC See Synchronous Data Link

Control

SE See Shared-explicit

Search space See Calling

Second-generation

capabilities/fea-tures, usage, 20Second-generation IP telephones

See Cisco

Second-generation phone

configu-rations, 30

Security See Local Area Network

Send and Receive, 38

Sending priority See Messages

Serial cable, 268

Service notification, 96

Services module See Catalyst 6000

family voiceSession Initiation Protocol (SIP), 28,

29, 162Shared resource/application man-

agement/configuration, 123Shared-explicit (SE) style, 283

Show commands, 159

show interface serial 0 (command),

293show queuing (command), 303

products, 67

usage See Performance

Simplified Message Desk Interface(SMDI), 91–92, 108

interface, 92, 101, 123link, 100, 102

multiple links, 103–104

Single button data collaboration

See SoftPhone

Single CDR, 121Single directory number, 120Single-port Ethernet, 45Single-site deployment, 136–137

SIP See Session Initiation Protocol

Skinny Gateway Protocol, 155

SNMP See Simple Network

Management ProtocolSoftPhone, 9, 255, 270

single button data collaboration,

120

usage, 190 See Internet Protocol

Software See Architecture for

Voice, Video, and IntegratedData; Unified Messaging

overview See Architecture for

Voice, Video, and IntegratedData; CallManager

Software Network Architecture

(SNA), 228, 229

protocol support, 44

SONET support, 68

Sortable component list, 121

Spanning Tree See Per VLAN

Spanning TreeSpanning Tree Protocol (STP)

speaker-Speed dial, 120

area, 189

SQL See Structured Query

Language

SS7 See Signaling System #7

SSP See Skinny Station Protocol

STAC compression algorithm,307–309, 311

Stand-alone VG200 analog way, 7

gate-Stand-alone voice messaging

serv-er, 215, 216Standards-based open architecture,implementation, 19

Station volume controls, 120Statistical compression, 307Step Libraries, 132

Stock market quotes, 28, 259

STP See Spanning Tree Protocol

Structured Query Language (SQL),159

databases, 169

Sub-protocol type, 289

SVC See Switched virtual circuit

Switched Multimegabit DataService (SMDS), 312Switched virtual circuit (SVC), 310

Switches, 261–263 See also

Catalyst; Central office; performance switches; LocalArea Network

High-Synchronous Data Link Control(SDLC), 280

Syslog Analyzer, 158Syslog file, 121System event reporting, 122System Processing Engine (SPE),

74, 269

T1 facility, 89

T1 features See Fractional T1

fea-turesT1 interface support, 68

digital voice connectivity, 41

module See Catalyst 6000 family

voicePRI ISDN interfaces, 63

TACACS See Terminal Access

Controller Access ControlSystem

Telephone (phone) See 12 Series IP

telephones; 30 VIP/SP+ IPtelephones; 7910 IP tele-phones; 7910+SW IP tele-phones; 7940 IP telephones;

7960 IP telephones; Handset

configuration tasks, 149–150

handsets See Transmission

Control Protocol/InternetProtocol

help access See HyperText Markup

Language

moves/adds/changes See

Zero-cost automated phonemoves/adds/changesregistration performance, SSPusage, 147–148

sets, understanding See Internet

Protocol

statistics See Quality of Service

Telephone User Interface (TUI),

197, 199Telephony

conference station See 7935 IP

telephony conference station

handsets See 7910 IP telephony

handset; 7940 IP telephonyhandset; 7960 IP telephonyhandset

infrastructure See Architecture for

Voice, Video, and IntegratedData

interfaces, understanding See

Legacy telephony naling

intefaces/sig-parallel usage See Internet Protocol

signaling, understanding See

Legacy telephony naling

intefaces/sig-system, reliability See

CallManager-based telephonysystem

Telephony Application

Programming Interface (TAPI),

108, 135, 206 See also Java

Telephony ApplicationProgramming Interface

294 See also Bridged Telnet

traffic, 289

Terminal Access Controller Access

Control System (TACACS), 250

TFTP See Trivial File Transfer

ProtocolThird-party application support,

123Third-party devices, H.323 inter-

face, 122Time zone configuration, 122

Unicast traffic

classification, 226–229prioritization, 222, 229–231shaping, 234–236

Traffic engineering

application, 223–225

principles See Packet voice

Transcoder, 123Transfer-with consultation, 120

Translation table See Dialed

num-bersTransmission Control Protocol(TCP), 304

header compression, 237session, 117, 305

Transmission ControlProtocol/Internet Protocol(TCP/IP), 4, 208

header compression, 308network, 3, 304

phone handsets, 7traffic, 2

Triple DES (3DES), 44Trivial File Transfer Protocol(TFTP), 34