Objectives of Business Process Managementz Description of the business processes, business data.... z Modeling of business processes beyond functional boundaries and company boundaries z
Trang 1Objectives of Business Process Management
z Description of the business processes, business data
z Modeling of business processes beyond functional boundaries and company boundaries
z Revealing weak points in existing organisational and process
structure
z Clear definition of responsibilities
Transparency of business processes
Trang 2The Process Repository foundation
Strategic Management
Measures
&
Standards
Process Best Practices
Process Dictionary
Process Repository
Operational Data Store(s)
Other: Training Procedures Etc.
Process Manage-ment
Activity Based Costing
Process Storage
Trang 3Companies In Transition
Change Processes with reference to Business Processes
Implementation of ERP, SCM and CRM Software
BPR E-Business Engineering Activity Based Cost Calculation
Implementation of E-Business Solutions
Workflow Knowledge Management Process Performance Monitoring
Effect
Trang 4The vision for continuous improvements
(e)Business Process Execution
(e)Business Process Controlling
(e)Business Process Engineering
Process Performance Manager
ARIS
ARIS for
mySAP.com
Optimizatio n
Im
p
le m
en
en t
ARIS 6 Collaborative Suite
ARIS 6
ARIS PPM
Trang 5Methodology & tools
z A modeling tool is more than a drawing tool
processes and business application systems
analysis implementation and optimization.
Trang 6What is a business Processes
A few definitions:
and Champy 1993]
Trang 7Disadvantages of non-standardized language
Trang 8Business Process Components
Events trigger functions
Functions generate events
Production Plan
Function
Trace Order
Function
Feedback Received
Event
Customer
Order
Received
Event
Confirmation
of Customer Order
Function
Order Confirmation Created
Event
Production Plan Created
Event
Trang 9Business Process Components
Production Plan
Trace Order
Production Data
Data
Resources
Data
Data is processed in the functions
Customer
Order
Received
Confirmation
of Customer Order
Customer Data
Data
Feedback Received
Order Confirmation Created
Production Plan Created
Trang 10Business Process Components
Employees are responsible for functions
Customer
Order
Received
Confirmation
of Customer Order
Order Confirmation Created
Production Plan
Trace Order
Customer Data
Production Data
Resources
Mr Schmidt
Employee
Mr Meyer
Employee
Mrs Müller
Employee
Feedback Received
Production Plan Created