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Business English Lesson – Advanced Level's archive Information Services Management 1.. Van Deventer and Martha Johanna explain that knowledge economy management literature is ..., but v

Trang 1

Business English Lesson – Advanced Level's archive

Information Services Management

1 Van Deventer and Martha Johanna explain that

knowledge economy management literature is , but

very little of the retrieved literature relates to the

application of management philosophies within the library

and information services industry

productive

profitable

Trang 2

profound

prolific

2 The assumptions that this research are in the first

instance that, if it is not reported in the literature, it is

questionable whether library and information services are

implementing the new management practices

underlie

underpin

Trang 3

understudy

underwrite

3 For the purpose of this study it was presumed that the

advantages of these knowledge economy management

philosophies are that they should also be applicable

within the back office environment

more

much

Trang 4

so

such

4 The most suitable methodology was identified as a

version of Kaplan and Norton's balanced scorecard,

based on the philosophy of the intangible asset monitor

and including aspects of the value chain scoreboard

alloyed

amalgam

Trang 5

halfbreed

hybrid

5 An opinion was that the monitoring of intellectual

capital growth needs to take place at both the individual

and the organizational level if monitoring is to be of real

objective value

explained

exploited

Trang 6

explored

expressed

6 Implementation of the management practice (intellectual

capital management) occurred in two phases and

stretched over a period on 18 months

around

close

near

right

Trang 7

7 A situation analysis was done at the start of the

research period; Kaplan and Norton's adapted scorecard

framework was then utilized to objectives for each of

the two implementation phases

base

draw

give

set

Trang 8

8 An adapted version of Sveiby's Affrsvrlden model was

utilized to identify specific implementation actions and

initiatives to be

done

given

made

taken

9 From the weaknesses, a number of priority actions were

identified while the strengths provided a good as to

Trang 9

what could be considered the good practice that should be

continued

lead

line

track

trail

10 In brief, it is possible to say that intellectual capital

management has been an appropriate management

philosophy to use within the chosen service environment,

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and it is appropriate to recommend that its principles and

practices be out to the rest of the service unit

doled

handed

passed

rolled

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