Is it possible to Teach Organization about User Experience

User experience design incorporates most or all of the above disciplines to positively impact the overall experience a person has with a particular interactive system, and its provider. User experience design most frequently defines a sequence of interactions between a user (individual person) and a system, virtual or physical, designed to meet or support user needs and goals, primarily, while also satisfying systems requirements and organizational objectives. User experience design is integrated into software development and other forms of application development to inform feature requirements and interaction plans based upon the users goals. New introduction of software must keep in mind the dynamic pace of technology advancement and the need for change. The benefits associated with integration of these design principles include: Avoiding unnecessary product features Simplifying design documentation and customerfacing technical publications Improving the usability of the system and therefore its acceptance by customers Expediting design and development through detailed and properly conceived guidelines Incorporating business and marketing goals while protecting the users freedom of choice

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ITʼS THE PROCESS

ITʼS THE PROCESS

Design the Idea

Refine the Idea

Sell the Idea

Conceptualize the Idea

When I Started

Today

Future

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WHAT problem is this solving?

is the user here?

WHY

HOW can I make ʻitʼ better?

HIGHER LEVELS

ARE NOT INFLUENCED

HIGHER LEVELS

ARE NOT INFLUENCED

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Eric Holt – VP Sale, TeaLeaf