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User Experience Utopia

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Tiêu đề User Experience Utopia
Tác giả Nick Finck
Trường học Ad Club Seattle
Chuyên ngành User Experience
Thể loại Bài luận
Năm xuất bản 2009
Thành phố Seattle
Định dạng
Số trang 51
Dung lượng 10,68 MB

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Nội dung

Tips and tricks to deliver the best experience to website users

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Ad Club Seattle

User Experience Utopia

Nick Finck, September 15, 2009

Use #uxutopia when commenting on twitter

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Ad Club Seattle

?

Who the f#@k is this

dude?

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Ad Club Seattle

• Principle & Director of User Experience at Blue Flavor

• Based in Seattle, Washington

• Over 13 years of experience working in the web field

• Projects: Adobe, Cisco, CitiBank, Converse, FDIC,

HP, IBM, Intel, Microsoft, Oprah, PBS, Peet’s Coffee

• Former publisher of Digital Web Magazine

Nick Finck

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Ad Club Seattle

?

What makes a good

user experience?

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Facets of the User Experience

Peter Morville, Semantic Studios, June 21st, 2004

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Usable

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Usable

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Usable

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Usable

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Findable

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Frys.com BestBuy.com

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Costco.com Safeway.com

Target Settles Accessibility Lawsuit for $6 Million

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Costco.com Safeway.com

$6 Million loss

Target Settles Accessibility Lawsuit for $6 Million

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Ben de Castella, Next Level Ideas, April 12th, 2009

Apple iPhone

Google Android

AdMob Mobile Metrics, February 2009

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Ben de Castella, Next Level Ideas, April 12th, 2009

Apple iPhone

Google Android

5% of SmartPhone

Market Share

50% of SmartPhone

Web Traffic 72% customer sat

AdMob Mobile Metrics, February 2009

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Ben de Castella, Next Level Ideas, April 12th, 2009

Apple iPhone

Google Android

5% of SmartPhone

Market Share

50% of SmartPhone

Web Traffic 72% customer sat

SmartPhone Market Share TBD

5% of SmartPhone Web Traffic

customer sat TBD

AdMob Mobile Metrics, February 2009

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CrumplerBags.com

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Timbuk2.com

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Jared Spool, UIE, The $300 Million Button, January 14th 2009

Macys.com

Zappos.com

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Ad Club Seattle

?

Where are we

headed?

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Ad Club Seattle

Interface & Devices

Innovation

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Ad Club Seattle

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Innovation

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Ad Club Seattle

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Photo courtesy of Microsoft

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Photos courtesy of Yanko Design Designs by Fiona McAndrew & Conor Fallon

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Ad Club Seattle

?

What milestones

must we pass?

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Ad Club Seattle

We need to fail more

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Ad Club Seattle

Failure is not falling

down, failure is not

getting up.

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Ad Club Seattle

!

Michael Jordan failed to make his varsity

basketball team Albert Einstein's teacher described him as

"mentally slow"

Walt Disney went bankrupt several times

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Ad Club Seattle

Coming together

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Ad Club Seattle

It is not about us, it is

about the users!

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Photo by Dirk Borchers

http://www.flickr.com/photos/dirkborchers/495659224/

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Photo by Jenny Morros

http://www.flickr.com/photos/13799732@N08/1411680967/

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Photo by Rion Nakaya

http://www.flickr.com/photos/rion/47437262/

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Ad Club Seattle

Building a future

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The Information Architecture Institute

Education

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Ad Club Seattle

Mentor program

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and Books!

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Ad Club Seattle

Thank you!

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Ad Club Seattle

Thank you!

Remember, comment on twitter with #uxutopia

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Ad Club Seattle

?

Questions?

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