The essential qualities of a team player 2 potx

Shared sense of mission/common goals 3.. Understanding of CRA commitment as potential business opportunities 4.. People knowledgeable about their area, not afraid of difficult transactio

Survey – Traits of Internal Partnership Most Important?

1 Continuous communication

2 Shared sense of

mission/common goals

3 Understanding of CRA

commitment as potential

business opportunities

4 Trust/respect/dependability

5 People knowledgeable

about their area, not afraid

of difficult transactions

• Willingness to make joint calls, ability to “buy-in” and participate in joint initiatives

• Customer-oriented

• Productive regular meetings

• No fear of territorial issues

Survey – Obstacles to Effective

Internal Partnerships?

• Individuals with attitude

that LMI business is not

worthwhile

• Lack of respect or

interest in CRA

obligation

• Time constraints

• Lack of communication

• Lack of appropriate follow up

• Silos – getting all lines

of business to work together

simultaneously

• Budget

• Lack of support staff

Survey – Key Issues Related to Achieving Profitable Results

• Focusing on projects

that make good

business sense

• Being knowledgeable

about our complete

array of products,

coupled with

competitive knowledge

• Fostering real business

relationships for

sustainable solutions

• Appropriate products & education in branch

• Originator buy-in (lower loan $, difficult)

• HR issues related to emerging markets

• Leveraging community groups to reach more

• Utilizing secondary market products for long term success

More about “Collaborative”

• “Collaboration is multiplication.”

• “Cooperation is working together agreeably

Collaboration is working together aggressively.”

Maxwell says:

External Partners

“in the neighborhood!”

• Housing counselors

• Housing related non profits

• Small businesses

• Other employers

• Public service providers

• Governmental entities

• GSEs

• Real estate professionals

• Trade associations

Collaboration in Practice

• Specialty lending goals/business plans

• Homeownership preservation initiatives

• Employer assisted housing outreach

• Homebuyer seminar in a box

• Meeting neighborhood credit needs with non traditional programs & underwriting, including alternative credit, secondary cash income, rehab options, & down payment assistance