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Figure 5.42 DirectPush behind the Scenes Exchange 2007 Client Access Server Mobile 5.0 with MSFP or Crossbow devices 1.. Device promptly requests the Exchange 2007 CAS to send mail; up

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DirectPush works by keeping an HTTPS connection alive between a mobile device and the

Exchange 2007 CAS server Because DirectPush uses long-standing HTTPS requests, it’s important

that both your mobile carrier and your fi rewall are confi gured with a time-out value from the default

to 15 to 30 minutes If a short time-out value is confi gured, it will cause the device to initiate a new HTTPS request much more frequently, which not only shortens battery life on your device, but is

also more costly since more data will be transferred

Figure 5.42 DirectPush behind the Scenes

Exchange 2007 Client Access Server

Mobile 5.0 with MSFP or

Crossbow devices

1 Device sends PING request to Exchange 2007 CAS

2 Exchange 2007 CAS holds the pending request until heartbeat interval expires

3 If no mail arrives before heartbeat expires, the device will send another PING request

4 If new mail arrives before the heartbeat expires, the server notifies the device that a change has occurred in the mailbox

5 Device promptly requests the Exchange 2007 CAS to send mail; upon completion the process repeats

So what about the current Windows mobile devices on the market today? Are they supported

by Exchange Server 2007? Yes, all devices with Exchange ActiveSync will be able to synchronize with

an Exchange 2007 mailbox If you don’t have a Windows mobile 5.0 device with the Messaging and Security Feature Pack (MSFP) installed, a part of the Adaptation Kit Update V2 (AKU2) ROM, you

can use a third-party solution such as RoadSync from DataViz (http://www.dataviz.com) to sync with Exchange 2007 Currently, the Exchange ActiveSync protocol is licensed by the following companies:

■ Sony Ericsson

TIP

If you use an ISA 2004 or 2006 fi rewall in your organization, Microsoft KB article

905013 (http://support.microsoft.com/kb/905013) describes the steps necessary in

order to confi gure the fi rewall to support long-standing HTTPS requests

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■ Motorola

For more information about mobile device support in Exchange Server 2007,

see www.microsoft.com/exchange/evaluation/features/owa_mobile.mspx

Okay, enough talk about DirectPush Let’s take a look at the other new or enhanced mobile features included with Exchange Server 2007:

means you now can read messages containing HTML code, tables, and so on ( just as with most newsletters) Replies to an HTML-formatted e-mail message will not disrupt

formatting either, keeping HTML e-mail threads intact In the past, the mobile device converted the message to plain text This was also true when you replied to or forwarded the HTML formatted message

a mobile device running Crossbow, the codename for the next release of Windows mobile (in beta at the time of this writing) This means that quick fl ags set from a Crossbow device will be synchronized to the mailbox, and be visible in both Outlook and OWA, too The same is true the other way

improved further You no longer need to select Mark for download or click Get the rest

of this message since this will happen automatically in the background Note also that this feature requires the new Crossbow version of Windows Mobile

availability to your mobile device; pretty much the same as you do in Outlook now You can forward or reply to a meeting request, as well as see the acceptance status of attendees In addition, you can even see GAL information for each attendee

search your whole mailbox, instead of just the messages cached locally on the mobile device The search feature supports rich/query fi lters, meaning you can search for messages using

the test, data, from, to, fl ags, categories, attachments, importance, and restricted to specifi c fi elds

The number of items returned can be constrained and /or paged through Lastly, the search

is lightning fast since it’s only initiated from the device and is physically executed on the server Note that this feature requires Crossbow on the mobile device

document access Just as with OWA 2007, you can access documents stored on either

a fi le server (UNC shares) or a SharePoint server You can even forward a large document without downloading it to the mobile device fi rst! Note that this feature requires Crossbow

on the mobile device

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Reset PIN/Password With Exchange Server 2007, you can require that a device

password be entered on a mobile device after a period of inactivity If this device

password should be forgotten at a later time, it’s possible to unlock the device by

using a device recovery password Note that this feature requires Crossbow on the

mobile device

you can enhance the security of a Windows mobile device by confi guring additional

password requirement settings, such as password history tracking, password expiration, and

by prohibiting the use of passwords that are too simple (password complexity) We take

a closer look at these features later in this section Note that this feature requires Crossbow

on the mobile device

supports the new Web-based AutoDiscover service, which we talked about earlier in

this section Support for AutoDiscover simplifi es provisioning since you only need

to specify your e-mail address and password when confi guring the mobile device

for Exchange ActiveSync Note that this feature requires Crossbow on the

mobile device

you can set Out of Offi ce (OOF) messages directly from your mobile device The OOF

messages are saved directly to the Exchange 2007 server so an OOF message set on

a mobile device can be seen in Outlook and OWA as well Note that this feature requires

Crossbow on the mobile device

I bet you agree this is a pretty comprehensive list of new features and improvements

Unfortunately, there are also a few features that didn’t make it into the RTM version of Exchange

Server 2007 The following is a list of those features:

IRM support for mobile devices in the RTM version of Exchange Server 2007, but

because of some stability issues in rare situations this feature was removed just before

its release

therefore not be included in an Exchange 2007 SP I’m certain only a very few of us

will miss this, shall I say, slightly clumsy Web-based mobile device Web mail client

Exchange Server 2007 doesn’t support S/MIME This is not because the feature has been

dropped, but due to the fact that the Exchange Product group simply didn’t have the time

to fi nish it before its release I am sure many of us would not have had any issues waiting

a few more months for the RTM version if S/MIME for OWA 2007 and Windows mobile devices were included

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Confi guring the Exchange ActiveSync

Virtual Directory

As with Exchange Server 2003, Exchange ActiveSync is still accessed using the Microsoft-Server-ActiveSync virtual directory, which by default is located under the Default Web Site in IIS Manager,

as can be seen in Figure 5.43

Figure 5.43 Microsoft Server ActiveSync Virtual Directory in IIS Manager

TIP

All Microsoft-Server-ActiveSync virtual directory–related settings, with the

exception of SSL which must be confi gured using the IIS Manager, can also be

confi gured using the Exchange Management Shell You do so using the

Set-ActiveSyncVirtualDirectory cmdlet You can view the properties of the virtual

directory using the Get-ActiveSyncVirtualDirectory cmdlet.

The IIS Manager is still the tool used to confi gure settings such as authentication methods,

IP addresses, and domain name restrictions, as well as secure channel (SSL) However, with the EAS virtual directory related settings, you can control many directly from within the Exchange Management Console

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If we expand the Server Confi guration work center node and click the Client Access subnode,

we’ll get a list of the CAS servers in our Exchange 2007 organization Select a CAS, and then click

the Exchange ActiveSync tab in the Work pane Open the Property page for the

Microsoft-Server-ActiveSync virtual directory On the General tab, you can fi nd information such as the name of the

CAS, the Web site to which the virtual directory belongs, whether SSL is enabled or not, and when the virtual directory was last modifi ed (see Figure 5.44) In addition, we have the option of specifying the internal and external URL used to access the CAS using Exchange ActiveSync The internal

URL is confi gured by default, but the external URL must be entered manually The external URL is used by the AutoDiscover service when a mobile device supporting AutoDiscover tries to connect to the CAS using only the e-mail address and password

Figure 5.44 The Properties Page of the Microsoft Server ActiveSync Virtual

Directory in EMC

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