Right-click the icon for your anti-virus or anti-spyware pro-gram, which is usually located in the lower-right corner of Windows near the clock.. Chapter 9: Solve Common Problems with Wi
Trang 12. If you find this option, you must connect to the Internet so the program can update itself
3. If you can’t update the program, or if the update doesn’t resolve your problem, check the program manufacturer’s website to see if a newer version is available If you own a legal copy of the software, you may be able to download the newest version for free
Download a Patch
Often companies offer small patches that can be downloaded from their websites to fix problems or glitches in their software To locate and download a software patch:
1. Connect to the Internet and visit the website for the pro-gram’s manufacturer
2. Near the top of the website’s main page, search for a link with a name like Support or Customer Service
3. After clicking this link, look for a section labeled Updates
or Downloads
Temporarily Disable Anti-Virus
or Anti-Spyware Software
Although anti-virus and anti-spyware software are essential for the protection and security of your computer, sometimes they can inter-fere with the actions of other programs If updating or patching your troubled program doesn’t solve its problems, try temporarily dis-abling or shutting down your anti-virus and/or anti-spyware software Here’s how:
1. If you are connected to the Internet, disconnect from it For users of dial-up services like AOL, MSN, or Earthlink, this is done simply by logging off your Internet service For users of high-speed Internet (DSL or cable), this is done by engaging the Internet lock feature of your software firewall
or by unplugging the Ethernet cable from the back of your computer
2. Right-click the icon for your anti-virus or anti-spyware pro-gram, which is usually located in the lower-right corner of Windows near the clock
3. Select the option to Close or Disable or Shut Down
Chapter 9: Solve Common Problems with Windows 97
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Trang 24. Restart your troubled program to see if it works properly If
it does, keep your anti-virus or anti-spyware program turned off until you are finished using the troubled program
5. When you are ready to resume normal computer activities like using email or surfing the Internet, remember to turn
on your anti-virus software by right-clicking its icon near the Windows clock and selecting Enable or Restore You should always have your anti-virus and anti-spyware software turned on when connected to the Internet If the anti-virus icon is not there, you must manually restart the program by doing the following:
a Click the Start button in the lower-left corner of
Windows
b Click All Programs.
c Select the folder containing the name of your
anti-virus software For example, if you use CA Anti-Virus, select the folder labeled CA
d Click the shortcut to launch the program.
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Trang 310
CUSTOMIZING WINDOWS FOR YOUR PERSONAL
PREFERENCES
Certain features of Windows XP may not be set
to your liking To customize Windows to meet your personal preferences, follow the tips in this chapter
Prevent Windows Messenger from Loading
The popularity of instant-messaging (IM) software has soared in recent years Built into Windows XP is an
IM program called Windows Messenger that by default loads when Windows starts You can prevent it from loading when Windows starts, as follows:
1. Open Windows Messenger by double-clicking its icon located in the lower-right corner of Windows
2. Click the Tools drop-down menu
3. Select Options
4. A window opens Click the Preferences tab
5. Under the General heading, remove the checkmark from the Run Windows Messenger When Windows Starts box Next, remove the checkmark from the Allow Windows Messenger to Run in the Background box (see Figure 10-1)
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Trang 4Figure 10-1: Windows Messenger options
6. Click the OK button
7. Close Windows Messenger, and then open Outlook Express
8. Click the Tools drop-down menu
9. Select Options
10. A window opens Under the General tab, remove the checkmark from the Automatically Log On to Windows Messenger box
11. Click the Apply button
12. Click the OK button
Hide or Disable Windows Messenger
Even if you tweak Windows Messenger so that it no longer loads when your computer starts, there are still some occasions when it may load anyway If so, you can hide or disable it There are a few different ways to do this, each of which is equally effective
Remove Windows Messenger from the Start Menu
This quick fix hides Windows Messenger from sight by removing it from the Start menu However, no changes are actually made to Messenger, so it remains intact and can be manually located and opened at any time Follow these steps:
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Trang 51. Click the Start button in the lower-left corner of Windows.
2. Click the Control Panel (If you don’t see this option, your Start menu is in classic mode In that case, click Settings, and then select the Control Panel.)
3. Double-click Add or Remove Programs
4. A window opens In the left window pane, click the Add/Remove Windows Components icon
5. A new window opens Using the scroll bar on the right, scroll down and locate Windows Messenger Next to it, remove the checkmark from the box (see Figure 10-2)
Figure 10-2: Removing Windows Messenger from the Start menu
6. Click the Next button
7. Windows begins the process of hiding Messenger from the Start menu, which could take a minute or two When it has completed, click the Finish button
8. Exit the Add/Remove window by clicking the X button in the upper-right corner
9. Although Windows Messenger is now hidden, its shortcut may linger in the lower-right corner of Windows (near the clock) To make this shortcut disappear, right-click it and select Exit
10. If you change your mind and want to use Windows Messenger again, simply repeat these steps, but this time put a checkmark in the Windows Messenger box
Rename Windows Messenger’s Folder
Another way to disable Messenger is to rename its folder, which pre-vents Windows from locating it Although this fix is very rudimentary,
Chapter 10: Customizing Windows for Your Personal Preferences 101
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