Index mobile agents systems, security 865 mobile channel 1560 mobile code 2183,2184 mobile code programs, safety policies for 2195 mobile code technology 2183 mobile code, advantages of
Trang 1Index
Intelirel's transition to e-business
1276
intellectual property (IP) 2245
intelligent agents 49, 394, 395,
399, 783, 2434
intelligent travel recommendation
(ITR) 787
interaction pattern 1445
interactive communication 2394
interactivity 1444
interconnectivity 1698
interfunctionality 1699
internal exploitation 1083
internal operations 1261
internal process 1593
internal systems integration 1083
international business online
1890-1904
International Federation of
Ac-countants (IFAC) 2144
Internet 3, 4, 5, 9, 200, 245, 337,
422,911, 1472,1579,
1617, 1653,2014,2073,
2078, 2293, 2294, 2299,
2456
Internet adoption 1403
Internet adoption in small
busi-nesses 1403
Internet auctions 1526,1946
Internet authentication server
2167
Internet boom 1603
Internet business solutions (IBS)
162
Internet cultural era (ICE) 1654
Internet culture 1653
Internet data center (iDC) 2137
Internet experience 1196
Internet Explorer (IE) 13
Internet gaming 910
Internet options 10
Internet research methods 1029
Internet service provider (ISP)
1384
Internet service vendor 1692
Internet technology platforms 142
Internet technology, adoption of
1159
Internet user 2456
Internet, innovation 142
Internet, open buying on the
(OBI) 96
Internet, use of 254
Internet-based intermediaries 245
Internet-based synchronous
com-munications 1582 Internet-based ventures 1905 Internet-based ventures, context
of 1909 interoperability 331, 1698,2285,
2289, 2290, 2300, 2323 interorganisational systems (IOS) 254,704, 1993,2285,
2290, 2293, 2301 interorganisational trade 245 interorganizational hierarchies
2003, 2004, 2006, 2007,
2010 interorganizational information system (IOIS) 1067 interorganizational interdepen-dence 1619
interorganizational interdepen-dencies, decomposition structure of 496 interorganizational interdependen-cies, identification of 496 interorganizational systems (IOS) interpersonal communication competence 1623 interpersonal cues 1509 intranets 353
intra-organizational commerce
2131 intrapreneurship 1313 intrinsic motivation 912 intrusion detection system (IDS)
2139 intrusion prevention (IP) tech-niques 277, 284 Invensys 402
Invensys case 405 Invensys' electronic component database (ECD) 407,412 Invensys parts numbering system
408 inventory management 1353 IOTP architecture 334
IP (Internet protocol) 967, 971
IP infrastructure 1697 lPod 913
IPSec 2176
IS (information systems) 184,
1473
IS, inter-organisational 246 IS-136 971
IS-95 971 Ishin-Denshin 1985 ISO (International Standards Or-ganization) 2287, 2292
ISO Open EDI Standard 328 ISO standard on social responsi-bility 2068
ISO/TEC 2287 isomorphic practices 201 ISP (Internet service provider)
2250 ISP liability 2258
IT (information technology) 451,
496, 505, 925, 1349, 1605,
1710, 1724,2143
IT adoption 160, 169
IT architecture 1845
IT competence 1911
IT competence models 1091
IT costs 620
IT enterprises 1713
IT governance 1844,2144,2149
IT governance design framework
1845
IT Governance Institute (ITGI) 1845,2146
IT governance maturity model
1845
IT infrastructures 167,1366,
1846
IT infrastructure integration 1863
IT investment 1846
IT Leveragability 40
IT literacy and training 1409
IT online (ITOL) 162
IT portfolio classification 931
IT portfolio management method-ology 930
IT portfolios 930
IT principles 1846
IT resources, access to 1692
IT solutions 164
IT strategy 308 IT-enabled service (ITeS) 1729 ITU 2292,2302
J JADE 544 Japan, PTS 1289 Java electronic commerce frame-work (JECF) 337 Juels-Weis scheme 890 Jwon Bank's IT architecture 1179
K Kanban system 1367 key business processes 685
Trang 2KM (knowledge management) 49,
111,915,928,2434
KM management systems 928
KM Quest 915
KM system 752
knowledge assets 926
knowledge building 1622
knowledge capability 40
knowledge consists of three
domi-nant types 1976
knowledge creation 1973
knowledge directory 765
knowledge engineering 2417
knowledge loss 1986
knowledge loss, pitfalls of 1987
knowledge representation 2437
knowledge, explicit 1984
knowledge, exploitation of
exter-nal sources of 1987
knowledge, in-practice 1983
knowledge sharing, model of
1967
Korea 1178
KPA (key performance areas)
1691, 1699
KPI (key performance indicators)
1705
K-WF Grid 99
large-value payment flows 2506
last-in-first-out (LIFO) 1356
late adaptors 155
layered agent pattern 2368
layering 329
LBS (location-based system)
1043
LBS module 1044
LEAP 2164
leapfrogging 1404
learner 1604
learning 1593
learning by doing 1612
learning capacity 40
learning game 915
learning management system
(LMS) market 948
learning network, asynchronous
(ALN) 1606, 1609
learning, asynchronous 1584
lexicons 2418 licences, acquiring 948 life cycles 683 limit order matching method
1295 Link Ferret software 2169 Linux 2165
Linux kernel 1712 Linux system 1714 list of scenarios 772 live exchange 394 local content management servers
412 locally believed 835 location-based services (LBS) 319,323,2341,2354 logistic providers, fifth-party (5PL) 161
logistic providers, fourth-party (4PL) 161, 162 low business risks 931 low-uncertainty, stable markets
353
M Mac makeup 2175 MAC spoofing 2175 magazine publisher's business model 1236
magazine publishing industry
1238 maintenance, retail, and operation (MRO) 1067
malicious agents 869 malicious host 867 malicious network entities 869 malware 2152
managed service providers 1694 management and operations 1702 management guidelines 1845 management level 40 management process 2132 management process stages 2136 management processes analysis
2140 manufacturing sub system 1353 MAPWeb 787
market maker method 1295 market segmentation 1742 marketing management 688
marketplaces, public 691,1072 Mars Inc 1931
mass customization 691 MASSIVE methodology 2368 maximal posting prices 2564 m-commerce (mobile commerce) 550,551,851
Me2 1313 Me2 brands 1316 measure of sampling adequacy (MSA) 1448
media cue 1509 media richness theory 1620 medical sciences 2324, 2328 MerseyWorld 424
message transport 770 message understanding confer-ence (MUC) 2417 messages notification 934 messaging constraints 772 metadata 1701
metadata repository 762 metamodel 452,459 metatags 2257 metering systems 407 Mexican market 1222 Mchael 2161 microwave network 2199 middleware 241, 244 MIDlet applications 1560 military training 916 minimal posting prices 2564 Ministry of Economic Affairs, SMEs Administration (MOEASMEA) 161 mirror database server 408 mission-critical systems 2367 misspelling 2257
MIT90 Framework 1857 MITM 2176
mixed wireless networks 976 m-learning (mobile learning) 911 mobile access 1050
mobile agent technology 865 mobile agents 118,2183 mobile agents, behaviors of 541 mobile agents paradigm 535 mobile agents, security mecha-nism of 871
L
Trang 3Index
mobile agents systems, security
865
mobile channel 1560
mobile code 2183,2184
mobile code programs, safety
policies for 2195
mobile code technology 2183
mobile code, advantages of 2185
mobile CRM 1560
mobile CRM services 1558
mobile cryptography 2192
mobile data solutions 1121, 1122,
1125, 1133
mobile feedback 1568
mobile intelligent agent-based
architecture 533
mobile Internet adopters 1567
mobile Internet use 1565
mobile network 2199
mobile office 1920
mobile office technology 1922
mobile office use 1920
mobile phone security (MPS)
1013
mobile phones 533
mobile service evaluation 1566
mobile services 1564
mobilisation 1385
mobility 2155
model-optimizer (MO) algorithm
396
modern integration technologies
766
Molnar-Wagner scheme 890
motivation 1578
Mozaic browser 1472
Mozilla 1712
MPEG-7 standard 2457, 2458
MRP (material resource planning)
684
MRP systems 60, 157
MRP systems, advantages 61
MRP systems, disadvantages 62
MRPII (manufacturing resource
planning) 157
MRPII hierarchy 64
MRPII systems 63
MRPII systems, disadvantages 64
MRPII systems, functions 63
MS-CHAPv2 2164
MSS (manager self-service) 932
MSS technology 932
mTicket 557
multi-agent architecture for
cooperation and
negotia-tion in supply networks (MCNSN) 836 multi-agent systems (MASs) 783,
829, 834, 836 multi-attribute dynamic pricing
397 multi-channel marketing 1430 multilateral negotiations 2363 multimedia 2456
multimedia annotation 2457 multi-national corporations (MNC) 2142 multinomial logistic regression (MLR) 189
multiple regression analyses 1965 MyKeynote 1418, 1419, 1422,
1424 MySimon 394
N NASA 1581 NASDAQ 253 National Cyber Security Partner-ship (NCSP) 2147 national library system 2021 National White Collar Crime Cen-ter (NWCCC) 1829 natural language processing (NLP) 2413 need pull (NP) 424 negotiation method 1295 negotiation process 542 Net Economy 1911 NetBIOS 2177 Netscape 13 NetStumbler 2170 network address translation (NAT)
2156 network entities security 874 network externality effect 80 network interface card 2159 network performance 1697 network technology infrastructure
404 networking 1597 networks, electronic 1 new customer acquisition 443 NextGrid 99
NHSIA 1706 nibbling 1526 Nigeria 1255 Niku 930
No Child Left Behind Act 1578 non-compensatory WebDSS 1490
nonfunctional requirements 2394 non-quantifiable variables 1931 NORMAPME 2297
normative service models 352 North American Free Trade Agreement (NAFTA)
2239
O obfuscated code 2193 object modeling technique 2404 oblivious transfer (OT) 874 ODETTE 2300
off-exchange trade rule 1290 Office of the Deputy Prime Minis-ter (OPPM) 2017 office supplies 1067 off-line research methods 1029 Oman banking industry 1159 Omani Banks 1169
Omenahotellit 555 on-demand software services 309 one-size-fits-all 1691
online advertising 1309 online auction 247 online business models 1238 online conference 912 online course delivery 1611 online courses, developing and delivering 635 online courses, development of
638 online courses, strengths and weaknesses 648 online education, benefits and challenges of 264 online education, business of 263 online education, strategies for
273 online educational marketplace, competition in 270 online escrow service 2544 online fleet management service
652 online knowledge market, model
of 2559 online knowledge market, pricing strategy of 2556
online learning 911, 1606, 1610 online learning curriculum, di-mensions of 265 online payment methods, major advantages of 1191
Trang 4online payment methods,
charac-teristics of 1191
online payment services 2543
online payment system, adoption
of 1189
online payment, factors affecting
adoption 1193
online payments, major barriers of
adopting 1191
online proficiency 1456,1458,
1459, 1462, 1464, 1465,
1467
online retailing 692
online sales 35
online service, magazine publisher
1236
online services 324, 750
online shopping 2102
online trading 393
online trust 1507, 1509
OntoGnd 99
ontological approach 342
ontologies 455, 2305, 2324,
2325,2414
ontology hierarchy 2305
ontology language organization
2310
ontology languages 2305, 2308,
2312
ontology organization 2315
ontology, quality of an 1336
ontology system 2313
open architecture 2000
open enrollment 1583
open source initiative (OSI) 1710
openness 331
operating resource management
159
operating system platform layer
2201
operating system weakness 2177
ORA (online reverse auctions)
1929, 1930, 1931
ORA, purchasing agent view
1929
order consolidation 1359
order entry 1359
order fulfillment 687
order maintenance 1359
order management 1359
order processing 200,319,321
ordering 2
ordering processes 355
order-to-delivery cycle time 684
Organisation for Economic Co-operation and Develop-ment (OECD) 2145 organisational efficiency 1662 organisational innovation 1662 Organization for Advancement
of Structured Information Standards (OASIS) 228,
767, 2288 Organization for Data Exchange
by Tele Transmission in Europe (ODETTE) 768 organizational interdependencies, decomposition structure
of 496 organizational interdependencies, identification of 494 original equipment manufacturers (OEMs) 242, 2284, 2285,
2286, 2293, 2294, 2295,
2296, 2298, 2299, 2300 orthogonal frequency division multiplexing 2156
OS environment 949
OS level security 2194 OSS (open source software) 1709-1722
OSS communities 1710 OSS, social aspects of 1709 OSS/FS community 1711 OSS/FS contributors 1712 OSS/FS, diffusion of 1714 OSS/FS, economics of 1714 outsourcing 162, 679, 683, 686,
690, 1705, 1723 outsourcing e-business 2047 outsourcing vs in-house 428 outsourcing, first generation of offshore 2050 outsourcing, fourth generation of offshore 2050
outsourcing, risks of 1736 outsourcing, second generation of offshore 2050
outsourcing, securitization of services 1732 outsourcing, third generation of offshore 2050
outsourcing, types of 1726 OWL (Web ontology language)
1329, 1336,2331,2414 OWL class definition 1340 OWL-S Web services 518 owners/managers 1857
P P2P (peer-to-peer) 96 Pacific Council on International Policy (PCIP) 1039 packet analyzers 2171 packet switched data (PSD) 971 Packetyzer 2171
paperless environment 1360 partner interface processes (PIPs)
104 partnership approach (PA) 1477 partnerships 1930
patent 2253 patient intelligence 1706 pay-as-you-go 1692 payment coordinator 827 payment gateway 1400 payment management 200 payment processing 319,321 payment system fields 2496 payment systems 822, 826 payment systems, global trends of
2495, 2498 paypal 2543 payroll processing 934 PDM (product-definition manage-ment) 686
PEAP 2164 Pearson Correlation 1935 pedagogical ICT strategy 1591,
1593 pedagogical methods 1594 pedagogy 1611
peer-to-peer (P2P) 2338,2341,
2342, 2343, 2355, 2357,
2359 people-centered knowledge 1988 people-CMM process areas 929 perceived advantage 1194 perceived characteristics of inno-vating (PCI) 1923, 1924 perceived customer/organizational relationship 1166, 1170 perceived ease of use (PEOU)
1166, 1171, 1194 perceived organizational perfor-mance 1166, 1169 perceived relative advantage 1166 perceived risk (PR) 1193, 1925 perceived security (PS) 1925 perceived use (PU) 1194 perceived usefulness 1924 performance measurement 2145
Trang 5Index
perlocutionary acts 2396
personal computers (PCs) 842,
1608, 2022, 2033
personal digital assistants (PDA)
533,911,949, 1042, 1746
personal software agent 2468
personal/mobile portal 1375
personalization 759, 1430
personalized pages 765
personnel administration 926
person-to-person contact 920
PETs (privacy-enhancing
tech-nologies) 895,906,909
PETs, business cases 895, 902
PETs, distrust 896
PETs, gentle 901
PETs.pseudo 900
PETs, savage 900
PETs, trust 896
PETs technology role 899
phone/fax customers 1282
pilot testing 1493
ping flood attack 2174
pipeline design 162
pipeline structures 163
PITs (privacy-intrusive
technolo-gies) 900
plug-n-play hierarchies 2009
PlusdialLtd 558
PM (performance management)
944
PM systems 932
point-to-point (p2p) 977
Police Information
Technol-ogy Organization (PITO)
1039-1040
police management 1042
policy development 178
policy initiatives 179,180
political dimensions 405
portal operations 1398
portal solution 751
portal vendors 763
portals 758, 1373, 1400, 2285,
2287, 2293, 2294, 2295,
2296, 2297, 2299, 2300,
2303
portals, building of 1398
portals, design of 1397
portfolio management 929
portlet 765
POS (point-of-sale system) 1138
POS start-up screen 1147
postal mail 1580
posted-price market model 393 post-execution evaluation 838 posting 2257
post-roaming notification 859 poverty 1260
practical cracking 2168 pragmatic implementation 1706 preferred content filtering 411 pre-Internet models 333 prepositional acts 2396 pre-roaming notification 858 price discovery and execution
1294 price setting 393 pricebots 394,400 PriceGrabber 394 price-importing reference market method 1294
pricing 1448 Primavera 930 primitives 2307 prior art 2255 priority management 1359 privacy 879,2073-2087,2101 privacy invasion 2101 privacy laws 909 privacy strategy 896, 897, 898,
900, 902, 904, 906 privacy typology 2075 privacy, and auctions 2089, 2098 privacy, and distrust 896 privacy, and trust 896 privacy, keeping in auctions 2092-2098
privacy-protecting behaviour
2082 privacy-sensitive business pro-cesses 898
privacy-sophistication index (PSI)
2075, 2076 problem-based learning 914 problem-solving initiatives 1040 process analysis 696
process approach 201 process control, interorganiza-tional 1879, 1880 process innovation 683 process integration 445, 446, 450,
949 process intelligence 446, 450 process management 483 process mapping 485 process measurement 484, 486 process specification language (PSL) 96
process structure 441 Proctor & Gamble (P&G) 982 procurement 686, 1065 procurement costs 239, 402 procurement process reengineer-mg(PPR) 1082 procurement software 1083 procurement transformation framework 1082 product choice variety 1456,
1457, 1462, 1464, 1465,
1466, 1467 product data management systems (PDM) 401
product design 686 product differentiation 1742 product life cycle cluster 94 product market 842 production cost, seller's 400 production planning management
1353 productivity 1040 profit maximization 442, 1802 program-level learning goal (PLLG) 641 programming language 786 progress monitoring and control
1364 Project Management Institute (PMT) 698
project mode 23 Projektori software 1599 promised ship date 620 property rights 1711 proprietary so ftware 1714 proprietary systems 2291 ProSight 930
Protege 1338, 1339,2415 proxy income statements 1233 pseudo-random function (PRF)-based 889
PTS (proprietary trading systems) 1289-1308, 1292
PTS, definition of 1293 PTS, guidelines for 1296 PTS, laws and regulations 1289 PTS, prospects of 1301 PTS guidelines for establishment
1296 public key infrastructure (PKI) 87 public portals 758
public relations (PR) 200 purchasing agent 1929,1936 purchasing agent, high-experience
1936
Trang 6purchasing agent, low experience
1937
purchasing efficiency 239
purchasing measurement and
control 256
Purdue Enterprise Reference
Ar-chitecture (PERA) 95
pure semantic registry (PSR) 504
pure-play 1692
put away area 1358
Q
QFD (quality function
deploy-ment) 314,324
QFD I Matrix 319
QFD II Matrix 320
Q-learning 398
qualitative methods 2291
quality 342, 1930
QA (quality assurance) 614,1606
QAzone 1358
quality management 1353
questionnaire preparation 1493
R
radio frequency 2156
RADIUS 2164
RADIUS server 2155,2156,2165
rational approach 200
rational unified process (RUP)
735, 1139
RC4 2159
RDF (resource description
frame-work) 458, 504, 1336,
1338, 1340,2414
RDF data utilization 2481
RDF namespace declaration 1340
RDF structure 1341
receiver operating characteristic
(ROC) 1050
redefining/restructuring 184
reduced overhead 445
reference model for electronic
markets (RM-EM) 329
relationship building 40
relationship marketing 1442,
1443, 1444, 1449, 1454,
1455
relationship marketing 1746
relationships, collaborative 1930
relationships, long-term 1932,
1937
relationships, transactional 1930,
1932
reliability 1699 reliable comprehensive process automation 949 religion 1579
remote evaluation 2183 remote method invocation (RMI)
1140 request for entry permit 858 request for proposals (RFP) 1183 request for quotes (RFQs) 842 request for roaming permits 856 request for unfreeze key 859 request for unfreeze key and agent activation 857
request through source receptionist for entry permit 855 requirements gathering 1182 research design 1396 research methodology 1695 ResellerRatings 394 resellers 1694 resource utilisation 2145 resource-based capabilities 604 resource-based view 603,604 responsive supply chains 353 retail business 1137-1158 return zone 1358
revenue allocation 638 revenue increase 442 reverse engineering 868 RFID (radio-frequency identifica-tion) 162, 163, 322, 682,
879, 972, 982, 1654 RFID applications 882 RFID components 881,882 RFID networks 984 RFID systems 879,884 RFID tags 885
RFID transactions 983 RFID wireless networks 982 rich streaming media 911 risk 929, 2077
risk assessment 2136 risk aversion 1458, 1463, 1464,
1465 risk management 683, 1678, 2145,2150,2152 risk priority number (RPN) 1835 rituals and traditions 1741 rogue access point installation
2173 rogue access points 2173 ROI (return-on-investment) 680, 681,919-920
role-playing 916 RosettaNet 340, 341 RosettaNet implementation frame-work (RNIF) 104 route reply (RREP) 974 route request (RREQ) 974 routing 934
routinising 184 RPC (remote procedure call) 766 RTGS (real-time gross settlement system) 2498
RTGS in Germany 2503 RTGS, adoption of 2499 RTGS, merits of 2498 RTGS-XG (next-generation RTGS project) 2495,2503 RTGS-XG, benefits of 2509 RTGS-XG, feature analysis of
2507 RTGS-XG, global trends and
2507 RTGS-XG, implementation time-table 2507
RTGS-XG, outline of 2505 RTGS-XG, proposal of 2504 run the business strategy 929 run-time phase 769
S SAFER payment scheme 825 SAFER-based payment systems
826 sales and distribution (S&D) sub-system 1352
sales and operations planning 687 sales cycle, shortened 443 sales support 200 SAMAP 787 sandboxing 2188 SAP (Systeme, Anwendungen und Produkte in der Datenver-arbeitung) GmbH 1350 Sarbanes-Oxley (SOX) Act of
2002 2144 satellite TV 1580 SCs (supply chains) 154,156,
157, 165,354,679,2285,
2286, 2293, 2299, 2300
SC aggregators 362
SC agility 166
SC BPI procedure 493
SC collaboration 164
SC coordination mechanisms 490
Trang 7Index
SC Council (SCC) 484
SC design 687
SC division, integrated (ISCD)
163
SC dynamics 683
SC interdependencies 490
SC management 883
SC operations 679
SC operations reference (SCOR)
485, 486, 493, 496, 500
SCOR process reference model
484
SC planning, integrated 690
SC projects 164
SC redesign 691
SC relationships 163
SC strategies 163, 1351
SC structure 355
SC visibility 159,689
scanner 725
SCM (supply chain management)
53, 154, 157, 159, 161,
164, 166,352,354,394,
482, 490, 506, 680, 684,
830, 1068, 1121, 1260,
1329, 1330, 1349, 1656,
1871
SCM applications 160
SCM businesses processes 684
SCM in general 162, 164
SCM infrastructure 164
SCM matrix 156
SCM portals 160
SCM, problems in 831
SCM systems 165, 1350
SCM technologies, three 147
SCM, information flows 1330
SCM, role of 156
SDOs 2288,2289,2301
search engine 1311
search engine, intelligent 411
search engines 247
search server 765
SECI Cycle, socialization in the
1983
Secretary of State for Education
and Skills 2020
sector-specific harmonization
2284, 2285
secure actigen system (SAS) 874
secure agent 851
secure authentication process
2198
secure socket layer (SSL) 874
Securities and Exchange Act
1293 security 822, 824, 826, 879, 1040,
1044, 1699, 1742, 1744, 2131,2132,2147 security architecture 874 security attacks 2156 security blueprint 2131,2134 security constraints 772 security control 2131,2132 security control analysis 2139 security control layers 2134 security goals/solutions 870 security in mobile agent systems
865 security issues 2183 security loopholes 2155 security safeguards 2156 security threats 865 self-discipline 1608 self-efficacy theory 1456,1458,
1459, 1461 self-organizing software develop-ers 610
self-presentation 1623 selling management 688 semantic database 2477 semantic gap 451 semantic information 2305 semantic information processing 2317,2319
semantic knowledge transparency
2433 semantic registry 523 semantic service-oriented archi-tecture 504
semantic triangle 772 Semantic Web 451,782, 1341,
2304, 2305, 2324, 2434,
2455, 2456, 2468 Semantic Web and e-business
2317 Semantic Web applications 2328 Semantic Web applications, medi-cal science in 2328 Semantic Web language 458 Semantic Web services 518 Semantic Web services registries
512 Semantic Web standards and ontologies 2323 Semantic Web technologies 46 semantics 1335
Sensis Pty Ltd 1309, 1310
Sensis Search 1310 sensor systems 407 separation policy of banking and commerce 2214-2227 service discovery 772 service provider 785 service quality 1544 service quality impact models
352 service requester 785 service sector 347 service set identifier 2158 service strategy triad 351 service value chain 362 service-oriented architecture (SOA) 504, 505, 507, 508,
767 service-oriented development and integration (SODI) 1138 service-oriented retail business information system 113 7, 1137-1158
services management 348 services topologies 351 session hijacking 2176 shared context 1985 shared interest 1622 shared values 926 ship date promising simulation
624 shopbots 394,400 shopping convenience 1456,
1460, 1462, 1464, 1466,
1467 shopping experience 1604 short message service (SMS) 966,
971 shortage management 1359 signaling incentive 1712 signature based intrusion 282 SIMDAT 99
simple network management pro-tocol (SNMP) 2139 simple object access protocol (SOAP) 682,767,785,
1079, 1080, 1830,2115 SIMS 786
single point of entry 2293, 2299 single sign-on (SSO) 2206 single touch point 759 situated learning 914 situated problem 915 small business 1764 small business collaboration,
Trang 8work for 996
small business
collabora-tionthrough electronic
marketplaces 992-1001
small/medium agents (SMAs)
845
smart surveillance system (3S)
start-up screen 1146
smart surveillance system (3S),
deployment of 1155
smart tags 882
SMEs (small- and medium-sized
enterprises) 77, 154, 155,
157, 159, 160, 161, 163,
164, 166, 167, 168, 174,
178, 184, 185,421,604,
704,741,830,949,1002,
1056, 1064, 1254, 1373,
1396, 1400, 1653, 1654,
1829, 1854, 1980, 2284,
2285, 2288, 2289, 2290,
2291,2292,2293,2295,
2296, 2297, 2299, 2300,
2303
SMEs and e-business 221
SMEs in national and world
economy 155
SMEsinNigeria 1258,1267
SMEs in particular 163,166
SMEs in standards setting 2292
SMEs in standards-setting bodies
2290
SMEs, adoption 166
SMEs, challenges of 231
SMEs, characteristics of 222
SMEs, e-business adoption by
1256
SMEs, e-business adoption in 223
SMEs, evolving Web presence
of 197
SMEs, IT adoption in 222
SMEs, Sub-Saharan Africa 1254
SMEs, successful 1980
SMEs, Web services-based
e-busi-ness systems in 219
Smithsonian Institute 1581
SMP Europe 1859
SMS-tickets 558
Smurf attack 2174
sniping 1526
social distance 912 social equality 912 social inequality 2017, 2020 social justice 19
social presence 1507 social presence cues 1509 social presence theory 1620 social responsibility 2056 social ties 1987
socialization 1983, 1984 socio-cultural imperatives 1265 socio-technical interaction 608 software agents 823
software development kit (SDK)
1185 software development, coopera-tion in 1599
software engineering 907 Software Engineering Institute (SEI) 1731,2229 software informalisms 613 software-as-a-service (SAAS)
309, 1691 solicit assistance 839 SOMA (secure and open mobile agent) 875
SOMA agent 875 sourcing methods 1937 sourcing strategy 1932 South Korea 1178 specialized knowledge 1605 speech act theory 2396 speed searching 406 spin-off companies 1598 spin-off company, e-entrepreneur-shipof 1598
SRM (supplier-relationship man-agement) 684
SRM processes 693 SRM systems 159 stable supply process 353 staff proficiency 446 stage models 201 stakeholders 2285,2291,2292,
2294, 2297, 2298, 2300 stakeholders groups 3 standardization 2284 -2297,
2298, 2299, 2300 standardized component parts catalog 409
2291,2292,2293,2294,
2295, 2297, 2298, 2299,
2300, 2324 Standards Australia (SA) 2146 standards developing organiza-tions 2288
standards setting 2285, 2287, 2288,2290,2291,2297,
2300 standards setting bodies (SSBs) 2290,2291
standards setting process 2285 stock allocation 1359 stock keeping units (SKUs) 842,
1355, 1358, 1360, 1368 strategic alliances 1930 strategic asset (talent) manage-ment 926
strategic management 1591 strategic planning 1592 strategic planning 435 strategic sourcing 685 strategic supply-chain design 687 strategy development 709,711, 713,715,716,721,722 strategy map 1595
strategy/planning level 39 stream ciphers 2160 strengths, weakness, opportuni-ties, and threats (SWOT) analysis 273, 1277 STROBE 1768
structural equation modeling (SEM) 160, 1463 student commitment 1608 student lifestyle 1608 Sub-Saharan Africa (SSA) 1254 subscription fees 677
supervised agent transport 854 supplicant 2164
supplier exchange 244 supplier power 270 supplier relationships 1930 supplier, economic performance
of 1930 suppliers 2284, 2285, 2286, 2290,
2293, 2294, 2295, 2296,
2297, 2298, 2299, 2300,
2303
Trang 9Index
supply network partners, degree
of integration 147
supply network, information
nodes 148
SupplyOn 2295, 2296
supply-side activities 1121
supply-side perspective 1695
supporting sales and operations
planning (S&OP) 684
sustainability 1270
sweepstake participation 1451
symbiotic e-health networks
model 2574
synchronous communication 911
system architecture design 1349
system interface design 1365
systematic approach 1
system-directed activities 1360
systems design 408,411
systems development 314, 322,
324
systems development lifecycle
324
T
TACSCMgame 842
TAC/SCM 845
tagger 2422
taxonomies 762, 896, 1692
TCO (total cost of ownership)
1691, 1700
TCP (HTTP) protocol level 1423
TCP SYN flooding 2174
TCP/IP Local Area Network 1363
TCP/IP networks 1349,1362
Team India 1729
technical infrastructure 2391
technical tools 1968
technological innovation 1374
technology acceptance model
(TAM) 1163, 1923,2031
technology bubble 245
technology dependence 330
technology independence 330
technology infrastructure 404
technology legitimacy 187
technology push (TP) 99, 424
technology solutions 405
technology stack 2337, 2338,
2340, 2357
technology, fear of 25
technology-oriented models 328
teleland 1610
telephone interviews 207
telework, definition 195 Telnet 2139
telnet protocol 1365 temporal continuity 784 temporary key integrity protocol (TKIP) 2155,2157,2161,
2162 Tesco.com 551 textual information 2416 theory of planned behavior (TPB)
1162 theory of reasoned action (TRA)
1161 Third Estate 2297 third world country 1577 third-generation cellular systems
967 third-party logistic providers (3PLs) 161 tier-1 suppliers 2286, 2294, 2295,
2296 time division multiple access (TDMA) 966,971
TM (time control) 936 topology 21
total quality management (TQM) 552,1315
TPM (transaction processing monitor) 766 trading-partner agreement (TPA)
767 traditional EDI system 1994,
2000 traditional learning 1606 traditional outsourcing 1696 traffic analysis 2176 transaction authority markup language (XAML) 96 transaction cost theory 1930 transaction costs economics (TCE) 1473 transaction fees 677 transactional domain 927 transaction-oriented layer (TOL)
97 transactions 828 transdisciplinary competence
1912 transform 20 Transform the business 930 transformational skills 2579 transgenic supra-level transforma-tional power 2580 transition and maintenance
plan-ning 1364 transitional approach 240 transmission control (TCP) 974 transmission control (TCP) proto-cols 974
transparency 18 transponder 881 transport layer security (TLS) 874,2164
Tropos methodology 2368 trouble ticketing system (TTS)
2140 trust 1472-1485, 1505, 1744,
1930, 1931, 1932, 1937,
2074, 2076 trust, varying dimensionality of
1506 trust-based computing 872 Turku Polytechnic 1591 typosquatting 2249
U U.S Army 916
UK health sector 1691 UML (unified modeling language)
96, 454, 735 UML class diagram 2342, 2343 unified theory of acceptance and use of technology (UTAUT) 79, 1923 ' uniform Invensys parts numbering system (UIPN) 409 uniform parts number 408 uniform resource indicator (URI)
767 UmGnds 99 unique identifiers 773 United Kingdom 2017 United Nations Centre for Trade Facilitation and Electronic Business (UN/CEFACT)
767 United Nations standard products and services code (UN-SPSC) 409
universal database server 412 universal description, discovery, and integration (UDDI)
504, 766, 767, 786, 1080, 2115,2118
universal encryption mixnet 887 universal mobile telecommunica-tion system (UMTS) 971,
1746
Trang 10universal standards and
frame-works 16
unsupervised agent transport 857
urbanization 1605
URL Mortality 1427
usage analyses 319
user datagram protocol (UDP)
974,2164
user profiles 763, 765
utilities vendor database 248
utility computing 1691
utterance acts 2396
validation 1701
value 929
value chain 348, 357, 358, 359,
1843, 2075
value chain analysis (VCA) 314,
319,324
value chain management model
358
value chain relationships 359
value chain, physical 357
value chain, virtual 357
value creation 1690
value stack 2337, 2338, 2357
value-added replenishment
pro-grams 692
value-driven implementation
methodology 696
value-oriented framework 1874
Valvex 1352
vapourware 249
variable-price 1692
VE (virtual enterprises) 92
VE using groupware tools and
distributed architectures
(VEGA) 97
vehicle to a roadside wireless
ac-cess point (V2R) 987
vehicular ad hoc networks
(VANETs) 976,987
vendor choice, socio-technical
factors 414
vendor managed inventory (VMI)
692, 1282
vendor selection 1183
venture 930
verifiable distributed oblivious
transfer (VDOT) 874
vertical communication 1619
vertical industry portals 1374,
1400
vertical integration 683 Vickrey auction 2088-2098 videoconferencing 1748 viewpoint 328
virtual card 762 virtual communities 669, 677,
1639, 1740, 1742, 1744 virtual communities, concept of
1631 virtual communities, sampling of
1637 virtual communities, U.S and Chinese 1630 virtual community models 669 virtual community tools 1635 virtual community types 1632 virtual community, sense of 677 virtual learning 1591
virtual learning environment 911 virtual learning resource centre (VLRC) 1604 virtual learning, strategies for
1590 virtual organizations (VO) 92,
1222, 1655 virtual private networks (VPNs)
309, 1698, 1836, 1996, 2138,2164
virtual public 677 virtual reality 1609 virtual service 917 virtual teams 1750 VirtualCom 321 visibility 683, 1697 visualization of interaction 2406 volatile development process
2391 vulnerabilities 2156
W WAP (wireless application proto-col) 682, 967, 971 WAP Server 949 war driving 2156, 2169 warehouse operation 1358 Web application 404 Web authoring 428 Web based applications 1361 Web browser 949
Web directory 424 Web infrastructure solutions 1423 Web map services 1049
Web portal system 2002
Web portals 1374 Web presence 421,423 Web servers 22, 761 Websites 195, 197, 1002 Web site design 1633, 1645 Web site traffic 1409 Web sites, commercial 198 Web sites, content analysis of 210 Web sites, monitoring of 208 Web sites, use of 257 Web technology 1854 Web-based EDI 1334 Web-based e-learning business
660 Web-based information systems (WBIS) 2389
Web-based tools 934 WebDSS, types of 1488 Web-enabled agent technologies
781 Web-enabled database system
407 WebPlan 786 WEP (wired equivalent privacy) 2156,2159,2162 WEP encryption options 2155 WEP, problems 2168
Western media perceptions 1727 Western Region Economic De-velopment Organisation (WREDO) 1373, 1383,
1396, 1398 Westin's model 2075 White Pages 772 wide area network (WAN) 309,
1698, 1922 WiFi (wireless fidelity) 971, 972,
1747, 1748 WiFi protected access (WPA)
2163 WiFi technology 973 WiMAX (worldwide interoper-ability for microwave access) 22, 971 Windows 32 949,2165 wireless access for vehicular envi-ronments (WAVE) 987 wireless bridge 2156
wireless broadband (WiBRO) 971 wireless metropolitan area network (WMAN) 968, 971 wireless networks 972, 1363 wireless networks, security in 980 wireless personal area networks
V