The recommendations on enhancing the quality of human resource

The human resource policy always plays very decisive role in the development and the success of all companies, Agricultural Material AndForest – Agricultural Products Import – Export Com

We all know that human resource is always one of the most importantfactors in the business activity, so human resource management is crucial to thebusiness management The human resource policy always plays very decisive role

in the development and the success of all companies, Agricultural Material AndForest – Agricultural Products Import – Export Company (AFORIMEX) is not anexception In order to find out the real business situation of the company at presentand make a certain contribution to the company development in the future,studying the current human resource of the company is an useful approach That isthe reason why I have decided to choose the subject “Analysis of theAFORIMEX’s current human resource development strategy andrecommendations for improvement” as the topic of my field study report

My report consists of three main chapters Chapter 1 describes the generalinformation about the company and its human resources Chapter 2 deals with thereal situation of the company’s human resource development And chapter 3 listsout some possible recommendations or how to enhance the quality ofAFORIMEX’s human resource

CHAPTER 1: AFORIMEX AND THE HUMAN RESOURCE OF THE

1.1.1 The history and development of AFORIMEX

AFORIMEX was established according to the Decision No3329/QD/BBN-DMDN in November 29th 2005 by The Ministry of Agricultureand Rural Development The company has officially operated since May, 19th

2006 AFORIMEX is a state owned enterprise directly under the AgriculturalConstruction and Rural Development Corporation of the Ministry of Agricultureand Rural Development The company specializes in manufacturing and exportingagricultural products

The products of the company have been exported to many countries such asChina, Russia, Belarus, Bangladesh, Malaysia and so on The company providesmany Vietnamese specific agricultural products such as:

- Tapioca starch: The company’s tapioca starch products are of good quality,diversified in types, and abundant in quantity which can meet customers’requirements They are all manufactured from stable and high quality materialresources from the Central Plateau Area

- Peppercorn: The company has provided both black and white peppercorn withspecial taste and flavor

- Soybeans and green peas: They are of high quality and can meet the exportstandards.

- Coffee: harvested from many farms in the South Central, and West Plateauprovinces

- Tapioca chips and dried corn

- Rubber latex: The company supplies some kinds like SVR 20, SVR 10…

- Exporting-importing agricultural materials

- Exporting-importing construction materials and equipment, and equipment serving agriculture and water source

machine Exportingmachine Importing pottery and marine time products

b The business scope:

- Consulting the Management Board and the General Director of the AgriculturalConstruction and Rural Development Corporation the business strategy of exportand import

- Searching and expanding the market for export of the company and thecorporation

- Actively finding and signing economic contracts for the Corporation and itself

- Organizing manufacture and exporting food and some agricultural products

- Managing and using the business capital correctly in accordance with theGovernment regulations, enhancing the business capital on the base of achievingthe increasing business results

1.1.3The infrastructure and the business network:

a.Factory and branches:

- Daknong Tapioca starch processing factory: It’s located in Daknong province,The Western Plateau Area where has been considered having most abundantmaterial of cassava with the best quality in Viet Nam nowadays The factory hasbeen invested in a production site of 20 ha, and equipped the modern technologyimported from Taiwan which has the capacity of processing 100 ton/day Thefactory’s products have met the standards for export The company has invested in

a cassava material zone where is neighbor the factory, has an area of 3000 ha.This makes sure that the factory has been supplied with stable and convenientmaterial source for production

- Ho Chi Minh City Branch Office: the address is 1/5 Tran Xuan Soan street,District 7 This is the office which sells farming fertilizer with the biggest quantity

in the South market

- The Central and West Plateau region Branch office: This office is the one whopurchases the materials such as cassava, coffee, peppercorn, etc for the purpose ofprocessing and business of the company

- Mong Cai Branch Office: This is the important place for the company to doacross border business with Chinese partners The company usually exports andimports goods such as tapioca starch, fertilizer …

- Hanoi Office: this is the transaction center and the head quarter of the company.All business activities of the company have been conducted and managed by thisoffice Although the geographic distances among the head quarter, the branches,and the factories always exist, weekly business meetings are organized and allmanagers of the departments and branches can participate thanks to theinformation technology application All necessary information and businesssituations have been quickly reported to the board of directors, so that themanagement and operation of the company is always effective The company has

paid attention to investing in the computer network and other equipment Theinvestment has partly contributed to the successful business today.

b.Customers and partnerships:

With the determination of the board of directors and the whole labor force

of the company, so far AFORIMEX has already established good, reliablebusiness relations with many banks, such as Agriculture And Rural DevelopmentBank, Laos-Viet Joint Venture Bank, Viet Nam Investment and DevelopmentBank and so on

The company also has business relation with many foreign partners inChina, Cambodia, Russia, Laos, Belarus, Ukrein, Bangladesh, and domesticpartners like Thanh Hoa Tapioca Starch factory, Thinh Phat factory, Quan Quan-Tay Nguyen Factory, Tay Ninh factory, etc

Many Fertilizer Companies that AFORIMEX has had business doing arePetroleum Chemical and Fertilizer Company, Sai Gon Agricultural MaterialCompany, Binh Duong Agricultural Material JSC, Can Tho Agricultural Materialand Technique JSC, Hanoi Agricultural Material and Farming Product Company,Nghe An Agricultural Material Company…

AFORIMEX has usually maintained close contacts with foreignrepresentative offices in Viet Nam

In order to serve import-export business activities, AFORIMEX has manyeconomic contracts with road transport companies as well as maritime transportcompanies

1.2 The human resource in AFORIMEX’s organizational tructure:

In order to have overview of the company’s organizational structure, wecan study the below figure 1.1

1.2.1The board of directors:

-Mr Nghiem Minh Tien is the director who has the highest responsibility under the

general director The director delegates the two vice directors to sign economic

contracts in the fields they are responsible The director is the one that directly

manages the organizational, internal, financial fields as well as the whole business

operation of the company

-The two vice directors assist the director in organizing, and managing the

business operation of the company They are in delegate power to some issues and

have responsibility to the director and the law in their appointed work

+ Mr Cao Viet Cuong is the vice director who is responsible for the business

administration and production in the Southern provinces He directly manages the

Ho Chi Minh office and the Daknong Tapioca Starch Processing factory

DIRECTORINGBOARD

Administrative-organizational

Department

Planning andexport-importdepartment

Financing andaccountingdepartment

Mong Cai Branch

Central and West Plateau region branch

Purchasingdepartment

Planning andexport-importdepartment

+ Mr Pham Vu Ha is the vice director who is responsible for market exploitationand export-import activities in the Northern provinces He also controls thestatistic and planning work of the company as well as supervises economic andtechnical standards and estimates expenditure of signed contracts.

1.2.2 Administrative organizational department:

The manager of the department is Mr Mai Trong Phuong who graduatedfrom Hanoi National University This department’s functions are assisting theboard of directors in the organization of the company, from professionaldepartments to other parts; making plans and figuring out methods of laborpayment; examining and urging the employees in the company; managing theemployment records; ensuring administrative activities of the company; Thedepartment is also in charge of assisting the board of directors in arranging andorganizing labor allocation in the professional departments and other parts,selecting staffs who have enough capacity and quality for positions required by thedemands of doing business and production of the company; paying social securityand medical insurance for employees in accordance with the stipulation of the lawand the real situation of the company

1.2.3 Planning and export-import department:

The department is managed by Mr Phan Thanh Lam who graduated fromHanoi National Economics University This is the professional generaldepartment, whose function is to assist the board of directors in keeping track ofthe whole operation of the company and situation of member parts, so that thedirector board can correctly build up the business and production plan for thepurpose of enhancing effectiveness and gaining benefits; synthesizing, analyzingand forecasting the market of goods done business by the company and ensuringthe stable material resource for the factory The department also draws up, andsubmits the annual plan for the company to the director for approval Anotherimportant function of the department is to consult the director board to decide the

prices of goods bought and sold by the company and to sign and carry out import contracts as well as liquidate them.

export-1.2.4The finance and accounting department:

The manager is Ms Tang Quynh Mai who graduated from Finance andAccounting University She is the Chief Accountant of the company Thisdepartment’s function is to assist the director in mobilizing and effectively usingthe capital sources in the most effective way Besides keeping record of thefinancial situation in the whole company, the department often has to reportcorrectly and adequately the business and production results under the control ofthe director The department also guides and consults accounting tasks to memberparts of the company and examines their financial reports; Another task of thedepartment is to allocate flows of goods, materials, and capital in order to meet thedemands of business and production as well as other unexpected requirements

1.2.5 The purchasing department:

The head of the department’s name is Nghiem Xuan Thao, an EconomicBachelor The function of the department is to organize to buy, sell, deliver andreceive goods and products in accordance with the company’s plan Besides that, itcan find, buy, sell various kinds of fertilizers and agricultural products buy itself atthe company’s stores

*** The 5 above outlets (The board of directors, the administrative department,the planning and export-import department, the finance and accountingdepartment, the purchasing department) are located in Hanoi Office of thecompany with the total staff of 26 people

1.2.6 Daknong Tapioca Starch Processing Factory:

The factory manager is Mr Ngo Tien Quang, 01 factory vice manager, 01chief accountant, 01 head of the Personnel department, 01 manager of planttechnical part, 01 manager of material department The total of employees of thefactory is 92

1.2.7 Ho Chi Minh city branch:

The chief of the office is Mr Nguyen Thai Bang, an Economic Bachelor Thereare 05 staff in this office

1.2.8 The Central and West Plateau region branch:

The chief of the office is Mr Tran Phuong Minh graduated from AccountingUniversity, there are 05 employees in this office

1.2.9 Mong Cai representative office:

The chief of the office is Mr Trinh Duc Long, an Economic bachelor, and there are 03 employees working here

CHAPTER 2: THE REAL SITUATION OF THE

HUMAN RESOURCE DEVELOPMENT IN AFORIMEX.

2.1 The human resource allocation in the company:

In order to have a general view of the human resource allocation in thecompany, we can study the following table:

INDEX

DEPARTMENT

University graduated

Vocational training level

9 Central and West

2.2 Current human resource policies:

2.2.1 Staff appraisal:

All employees in the company are judged monthly and the results are sent

to the administrative department, the results of judgment are used for calculatingthe payment with approval of the director The employment judgment is carriedout in accordance with the following standards:

2.2.1.1 Responsibility: ready to fulfill responsibility to complete assigned work and other when needed

on their own

Oftenindependentlycompleteassigned work

-Always fulfillresponsibility

-Activelycomplete work

-Very effectivelycomplete

assigned work;-When needed,

and others,furthermore,ready to take

on extra workwhen

required

which are out

responsibilitybut for theinterest of thecompany andcustomers’ -Frankly giveconstructivecomments tocolleagueswhen they arenot

responsibleenough

actively carry outwork which are

responsibility butfor the interest ofthe company,customers’ andthe community -Frankly givegood advices tocolleagues withconstructivespirit

2.2.1.2 Honesty: Reflecting correctly and fully real events, respecting and protecting the truth.

Not

reflecting

events

Not havingtheir own point

of view whenreflectingevents

Reflectingcorrectly eventand having theirown point ofview

Reflectingcorrectlyevents andhaving point of

accordancewith

company’sgeneral ones

Not agreeingwith actionsthat change orhide the truth.Getting highconfidence ofother people

2.2.1.3 Planning: having the ability to identify personal goals, target of market, identify necessary steps to complete work, figure out necessary demand of resources

Level 1 Level 2 Level 3 Level 4 Level 5

to do andachieve resultswhen havinggoals put bythe superior

Able to establishpersonal goal inaccordance withdepartment’saction program,having the best

achieve goals set

Establishingthe

department’sgoals, drawing

up the actionprogram andestimating andusing the best,most

economicalresources toachieve the setgoal

Establishingstrategic goals

department.Estimatingand

controllingthe use ofcompany’sresources toget the bestresults

2.2.1.4 Problem solving: Skill of estimating, identifying and analyzing problems, considering methods of problem solving, building up methods and choosing the most suitable method to achieve goals Carrying out and controlling to ensure efficiency of method

problemsrelating todepartment’sdaily workwithin theirresponsibility

Having ability tonegotiate withrelated people,consult thesuperior to makeimportant

decisions

Havingcapacity tosolve problems

in internalrelations, inrelations withcustomers andsuppliers

Havingcapacity tosolve verydifficult

problemsinternally, and

in relationswith

customers,suppliers, andexternal

factors thatcan effect thecompany.

2.2.1.5 Communication: Ability to exchange information, belief, emotion with others in words, in writing, in gestures The result is that receivers can get exact understanding of the information from the sender

Unable to

convey

messages

Deliverinformationsimply, but notalways can getunderstanding

ability to makesimple

communicationswith colleagues

in company andcustomers

Having theability toexpress

complicatedissues tocolleagues andcustomerseffectively tosupport andcooperation

Using manymethods tosuccessfullycommunicate

company andcreate

supports fromcustomers,suppliers, andpublic

working skillsand methodswithin

responsibility

Applying internalknowledge,experiences,make the best ofthe company’spresent workingtechniques,methods and

Applyingexternaladvanceknowledge,experiences toimprove

techniques,working

Creating newtechniques,new

procedures ofwork andbringingbetterperformance