Creativity Thinking Today: 1. What is Creativity; 2. Why is it that important for Innovation Entrepreneurs; 3. Why this is equal to “Design Thinking”.
Trang 1Creativity Thinking,
Dr Ekaterina Khramkova, Russian Design Research Consultancy Lumiknows
Or the ability to connect to what is outside the box when you are inside it.
Trang 2Creativity Thinking Today:
Trang 3Kazimir Malevich, Black Square, c 1915 State Russian Museum, St Petersburg
Abstract painting:
An artistic revolution
of the 20 th century.
Trang 4Do you know
how the first abstract painting was created?
Piet Mondrian,
Composition with Yellow,
Blue, and Red, 1937-42
Tate Gallery, London
Fernand Léger,
The Railway Crossing,
1919 The Art Institute
of Chicago
Catherine de Zegher, Hendel Teicher (eds.) 3 X Abstraction NY: The Drawing Center & /New Haven: Yale University Press 2005
Jackson Pollock,
Full Fathom Five, 1947.
Museum of Modern Art, New York City
Art clearly implied expression of ideas
concerning the spiritual, the
unconscious and the
mind.
Trang 5Do you know
how the first
abstract painting was created?
Trang 6Wassily Kandinsky, Composition VII, 1913 The State Tretyakov Museum, Russia
Trang 7Pioneer spirit of an artistic revolution, The Times, June 3, 2006
One evening in the summer of 1909, Wassily Kandinsky became aware of the power of abstract art after he saw “indescribable beauty with an inner glow” in a painting
“I was startled momentarily, then quickly went up to this enigmatic painting in which I could see nothing but shapes and colours and the content of which was incomprehensible to me.”
The answer to the riddle came immediately: it was one of his own pictures leaning upside down against the wall But from then on,
Kandinsky was bewitched by the idea that “subject matter was
detrimental to my paintings”.
Trang 8The Nine Dot Puzzle
Trang 9The Nine Dot Puzzle
Trang 10The Nine Dot Puzzle
Trang 11…The puzzle only seems difficult
because "we imagine a
the edge of the dot array".
Prof Daniel Kies
Is the point in the “boundary”?
Trang 12The point is in the way of seeing.
Trang 13Western “seeing”: there is a boundary…
Aristotle wrote about Pythagoreans that
and define their boundaries.
Trang 14Thirty spokes coverage upon a single hub;
It is on the hole in the centre that the use of the cart hinges.
We make a vessel from a lump of clay;
It is the empty space within the vessel that makes it float
Thus, while the visible has advantages,
It is the invisible that makes it useful.
Lao-Tzu, Tao The Ching, 6th cent B.C.
Eastern “seeing”: there is no boundary.
Trang 15The concept of the
later turned into Newtonian Space
as a Container for
things.
“Emptiness” (= Nothing)
Trang 16The concept of the
later transformed into Einstein’s
Relative Reality.
“Invisible” (= Something)
Trang 17Something, Context
Two different modes of solving problems:
Nothing, Emptiness
• Focus on what is already known;
• “Nothing” behind what is seen;
• Limited possibilities.
• Shift of focus to the “Big Picture”;
• There is “Something” behind it, even
if we don’t see this right now;
• Abundance of possibilities.
Trang 18How does it to do with the
Innovation Entrepreneurship?
Red Oceans are all the industries in existence today—the known market space In the red oceans, industry boundaries are defined and accepted
As the market space gets crowded, prospects for profits and growth are reduced.
Blue oceans, in contrast, denote all the industries not in existence today—the unknown market space In blue oceans, competition is irrelevant because the rules of the game are waiting to be set
Blue ocean is an analogy to describe the wider, deeper potential of market space that is not yet explored.
A conversation with W.Chan Kim and Renee Mauborgne INSEAD, 2005
Trang 19Search for the market instead of in the market is a key to
success in today’s Innovation Economy.
How does it to do with the
Innovation Entrepreneurship?
Red Ocean Strategy Blue Ocean Strategy
Trang 20From New Product to New Market Development.
How does it to do with the
Innovation Entrepreneurship?
Blue Ocean Strategy
Red Ocean Strategy
Trang 21Assuming that structure and market boundaries exist only in managers’ minds , practitioners who hold this new view do not let existing market structures limit their thinking To them, extra demand is out there, largely untapped
Kim, Chan, Blue Ocean Strategy.
http://www.flickr.com/photos/32194657@N06/3467932128/sizes/l/
Trang 22In order to get to the future first, there is no
need to excel competitors trying to get the
same prize because the number of prizes
may be the same as the number of
runners.
G Hamel & C K Prahalad,
Competing For The Future.
Trang 23The crux of the problem is where
to look for these prizes
Trang 24In people’s needs.
Trang 25Not in narrow defined
customer experience,
Trang 26Not in narrow defined
customer experience, But in total human experience.
Trang 28http://www.flickr.com/photos/dogfaceboy/1095640322/
Trang 30From “Customer” to Total Human
Experience…
Trang 31From New Product to New Market
Development…
Trang 32Three business models of innovation |
IBM CEO Global Study, 2008
Trang 33Outperformers take on
the industry model innovation
• 39% Collaboration imperative drives enterprise
model innovation;
• 23% Revenue model innovators: nine out of ten
are reconfiguring the product, service and value
mix Half are working on new pricing structures;
• 18% Industry model innovation: redefining
their existing industries (73%), entering or
creating entirely new industries (36%).
Trang 34http://www.flickr.com/photos/tonyshi/3079681907/
Trang 36BumpTop starts with a 3D view of a cubicle-like desk with vertical walls at the sides and back
Objects—pictures, documents, songs, sticky notes, program icons—can be moved freely around the desktop or stuck up on the walls BumpTop is a natural for a touchscreen, but it also works satisfactorily with a mouse
Trang 37Is your product
ready to become
part of her life
experience?
Trang 38Do you really
understand her needs and
values??
Trang 39Statistics say no….
Robert Cooper, Winning At New Products
96% of all innovation attempts fail to meet financial goals (Institute of Design Strategy, USA, 2005)
Every year brings 30,000 of new products About
90% of them fail despite thorough and highly
expensive market research (Clayton Christensen et
al, Marketing Malpractice: The Cause and The
Cure / Harvard Business Review, Dec 2005)
8 out of 10 NPD projects fail (Product Development & Management Association, USA, 2004)
Trang 40The main reason behind
new product failure:
24% Inadequate market analysis
(i.e analysis of customer needs);
16% Product problems of defects;
14% Lack of effective marketing effort;
10% Higher costs than anticipated;
13% All other causes.
Robert Cooper, Winning At New Products
Trang 41Management will increasingly have to be based on the assumption that neither
technology nor end use is a foundation for management policy They are limitations The foundations have to be customer values and customer decisions on the
distribution of their disposable income.
Peter Drucker, Management Challenges for the 21stcentury.
http://www.flickr.com/photos/32194657@N06/3467932128/sizes/l/
Trang 42‘What technical / organization / financial / manufacturing
possibilities we possess’.
Technology- Driven Strategy
‘What else does our customer want?/How can we empathize with him?’
Consumer-Driven Strategy
Trang 43From Market Research to “Design Research”.
Trang 44http://www.flickr.com/photos/seier/2400908319/ http://www.flickr.com/photos/lorenzodom/420366606/
Design research understands people and
practices in context of their total human
experience.
http://www.flickr.com/photos/frizztext/2786498308/
Trang 45At the heart of this approach lies
Trang 46Design has evolved from a narrow
discipline dealing with the form and function of products into a major new approach to
developing business models.
Business Week
Trang 47When people talk about innovation
in this decade, they really mean design
Bruce Nussbaum,
Business Week
Trang 48Design thinking, a way of thinking that
parallels other ways of thinking - like science
thinking - but offers a way of approaching
issues, problems and opportunities almost
uniquely suited to innovation.
Design Thinking: Driving Innovation,
Charles L Owen, Distinguished Professor Emeritus,
Institute of Design, Illinois Institute of Technology
Trang 49…Companies have to focus on innovation to
be competitive That driving need makes
design thinking the hottest trend in
control, and technology were once the central
tenets of business culture, then anthropology,
creativity, and an obsession with consumers'
unmet needs will inform the future.
The Talent Hunt, BusinessWeek, 2006
Trang 50and issues that no
one has yet
Trang 51We need perceptual thinking, creative thinking and design thinking : none of these is part of our traditional
system of logic and analysis.
Edward de Bono
Trang 52Today
perceptiveness
is more important than analysis.
Peter Drucker
Trang 53MBA programs which included
! Stanford University;
! The University of California at Berkeley;
! The Rotman School of Management at University of Toronto;
! McDonough School of Business at Georgetown University;
! Darden School of Business at University of Virginia …
Trang 54MBA programs which included
! Deep consumer understanding,
! The ability to test product variations rapidly,
! New market strategy formulation
Trang 55Redesign of business education
! MBA students at INSEAD (Paris) + design students from the Art
Center College of Design (Pasadena, California)
! Rotman School of Management has allied with the Ontario College
of Arts and Design to launch a series of joint courses;
! The Illinois Institute of Technology’s Institute of Design launched a
9-month executive master’s degree program in design methods.
Trang 56Redesign of business education
– By using sketching and diagramming techniques, the MBAs mapped customer experiences in ways that fundamentally reshaped their strategies and led to the creation of many new business models
– A B-school class would have started with a focus on market size and used financial analysis to understand it This D-school class began with
consumers and used ethnography, the latest management tool, to
learn about them
– Business school students would have developed a single new product to sell The D-schoolers aimed at creating a prototype with possible
features that might appeal to consumers
– B-school students would have stopped when they completed the first good product idea The D-schoolers went back again and again to come
up with a panoply of possible winners.
Sources:
Design-Thinking and the MBA Curriculum, Darden School of Business, 2008;
The Talent Hunt, BusinessWeek, 2006.
Trang 57Redesign of business education
Nike, General Electric, McDonald's, Intel, Procter &
Gamble and many others are looking beyond traditional
sources of leadership to a new set of schools and programs to find innovative managers
Trang 58Whether your goal is to develop new products or services, a new way of marketing to your customer,
or to reinvent your entire business model, “design
clues as to how to get to bigger ideas, faster and more efficient.
Roger Martin,
Dean of the Rotman School of Management, University of Toronto, Canada
Trang 59Today’s business people
do not need to understand designers better They need to become designers.
Roger Martin,
Dean of the Rotman School of Management, University of Toronto, Canada
Trang 60To become a successful innovator
You need the approach and mindset of
designer
You need Design Thinking to Connect to Human Experience in all its
sophistication & complexity
What skills should be taught in design thinking programs for
entrepreneurs and innovators:
• Collaboration in multidisciplinary teams
Engineering, business, design, social sciences should be combined as
they are combined in our real life experience;
• Ability to tackle ill-defined problems
Systematic approach to work with qualitative information – “finding it,
gaining insights, organizing it optimally for conceptualization,
evaluation and communication”*;
• Co-creation with your customer new business models, new markets
and, ultimately, a new world.
* Charles L Owen Design Thinking: Driving Innovation
Trang 61One day when the students were having a particularly difficult time with figure drawing, I handed around a reproduction of a master drawing and – on impulse – told the students to draw the image upside down To our great surprise, the drawings were excellent This did not make sense to me
Why should it be easier for the students to draw an image in that unusual orientation?
Working with negative space provided more clues – and more questions I found students could draw better by looking not at the form they wanted to draw but instead by
looking at the space around the form.
Betty Edwards, Drawing on the
right side of the brain.
Trang 62Without changing our patterns of thought,
we will not be able to solve the problems we created with our current patterns of thought.
Albert Einstein
Analytical Thinking
Trang 63So, let’s shift a focus
from “object” to the
“space” behind
it and see how far
it leads us…