Internship report part 1 general information about english ocean center

MINISTRY OF EDUCATION AND TRAINING DUY TAN UNIVERSITY FACULTY OF ENGLISH INTERNSHIP REPORT Supervisor : Dương Hữu Phước, M.A... DUY TAN UNIVERSITYFACULTY OF ENGLISH SOCIALIST REPUBLIC

MINISTRY OF EDUCATION AND TRAINING

DUY TAN UNIVERSITY FACULTY OF ENGLISH

INTERNSHIP REPORT

Supervisor : Dương Hữu Phước, M.A.

Student : Phan Nguyễn Hoài Linh

Course : 2017-2021

DA NANG – MARCH 2020

DUY TAN UNIVERSITY

FACULTY OF ENGLISH

SOCIALIST REPUBLIC OF VIETNAM Independence – Freedom - Happiness

INTERNSHIP REPORT

Student’s name : Phan Nguyen Hoai Linh

Date of birth : February 13 , 1999rd

Department : Faculty of English

Internship Site : English Ocean Center

Internship Period : From January 20 to March 16 , 2021th th

SUPERVISOR: DƯƠNG HỮU PHƯỚC, M.A.

Table of Contents

ACKNOWLEDGEMENT 4

PART 1: GENERAL INFORMATION ABOUT ENGLISH OCEAN CENTER 5

1.1 An overview of English Ocean Center 5

1.2 Human Resource and Organization 8

PART 2: JOB DESCRIPTION 9

2.1 Position and responsibility 9

2.2 Summary table of the job 9

PART 3: PERSONAL EXPERIENCE FROM INTERNSHIP 16

3.1 The personal advantages and difficulties in the internship process 16

3.2 Personal experience from the internship 17

PART 4: SOME SUGGESTIONS FOR THE PRACTICE SITE AND UNIVERSITY 18 4.1 Suggestions for English Ocean Center: 18

4.2 Suggestions for Faculty of English: 18

SUPERVISOR’S COMMENTS 19

Being an internship- intern at English Ocean Center was my great opportunity to learn and improve Therefore, I consider myself as a very lucky individual I am also grateful for having a chance to meet so many wonderful people

First of all, I would like to express my gratitude to all teachers of Faculty of English at Duy Tan University, who educated me with their enthusiasm during the last four years They also created good condition for me to have opportunities to contact practical job and afford me the chance to valuable experience

Besides, I want to give my thanks to English Ocean Center where I could meet a lot of nice friends and predecessors They also created good conditions for me to work as

a real staff Especially, I offer to thank Ms Nguyen Thi Thu Trang who directly instructed and commented about my job I master how to work from her

I also express my thanks to Mr Duong Huu Phuoc, my supervisor who gave me

a lot of useful advice and enthusiastic helps His guidance has contributed to my success

in the internship I am very much pleased to his for me helping me to- I am delighted as

he enabled me to complete this report

Last but not least, I really thank my friends and especially my family who supported me, I could not overcome many difficulties without their accompanying - help

I am grateful to all of you I wish all of you good health and success!

Yours sincerely!

Student

Phan Nguyen Hoai Linh

PART 1: GENERAL INFORMATION ABOUT ENGLISH OCEAN CENTER

1.1 An overview of English Ocean Center.

English Ocean Center was established in 2016 on Nguyen Phuoc Nguyen Street, Thanh Khe District, Da Nang City Although the center has just been established, it has brought about positive effects for the students here The main objective of English Ocean Center is to strive to become a standard and high quality English training center to significantly improve English learning, in communication, in work and in daily life for all ages, especially for students from 4 to 18 years old At the same time, it is a training institution with a system of facilities, techniques and modern equipment, in order to create the best environment for teaching, learning and living, ensuring the application of achievements and new facilities for training English standard training for people in here and surrounding areas

The goal of English Ocean Center is to not only practice listening, speaking, reading, and writing English skills in accordance with modern teaching and learning methods, meeting the integration needs, but also to gain practical skills Teamwork, quick reflexes, and confident communication In addition, students at English Ocean Center are

prepared with the basic knowledge to achieve high scores in English as well as tests in specialized schools or exams of IELTS, TOEIC, TOEFL…

Center name : English Ocean Center

English name : English Ocean Center

Abbreviated name : ENO

Address : 29 Nguyen Phuoc Nguyen Street, Thanh Khe District, Da Nang

City, Viet Nam Tell : (+84) 905 702 741

Email : englishoceancenter@gmail.com

Facebook : https://www.facebook.com/EnglishOceanCenter/

1.1.2 Vision, mission and core values:

ENO – Proud of a prestigious and quality education address

Quality – Enthusiasm – Passion – Knowledge

Vision: Promoting English to become the second language of Vietnam Ocean is a center

where parents and students can put their trust in the English language

Mission: You can speak English as a "native language" - "speak English no matter how old

you are" is our mission Learning with English Ocean Center, you have a solid foundation with international standard knowledge

Core values: A friendly environment and high level of education is what English Ocean

Center aims for Concise words and actions, all will show through each value of English Ocean Center

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1.1.3 Quality service:

- Cool, modern classrooms, full of vivid visual teaching equipment

- Small class model, best quality assurance (maximum of 10 students)

- Teachers are dedicated, enthusiastic, loving children, highly qualified with years of experience

- Foreign teachers participate in teaching, standardizing pronunciation, listening and speaking skills

- Stick to students and create the most favorable conditions for parents to follow the students' learning process

- About 80% of Ocean’s students scored over 8.0 in English

- Roughly 90% of Ocean’s student got an overall score of 9.0 or above

1.2 Human Resource and Organization

Director

Academic Department

Administration – Accounting Department

Academic Department Manager

Administration – Accounting Manager

Accountant Academic

Staff

Native Lecturers teachers

Vietnamese

Lecturers

Teaching Assistants

PART 2: JOB DESCRIPTION

2.1 Position and responsibility

I worked as a real staff in English Ocean Center My working time is from 8:00 am to 05:00 pm The uniform of the staff is dress When I wear the uniform, I feel that I seem to

be a real staff

On the first day, I came to the center on time and met Ms Trang, the director She is very enthusiastic about supporting me She took me around the center to visit everything, introduced me to people in the center I felt nervous and lost confidence Therefore, I only stood next to the staff to observe the process of work and asked them some questions about the job

In my free time, I often asked the staff for instructing the process of contact with the students and parents, how to prepare the classroom and how to introduce the study courses

in the center I tried hard to learn and acquire knowledge and use it in concrete work quickly Sometimes, I also talked with students and parents to improve communication skills

Besides, I also improved my teaching and vocabulary composing skills as well as had more knowledge about English

By the same token, helping with classroom management during lessons is the most important role of a teaching assistant I can help when students form groups or move desks

in between activities to shorten the amount of time these things take and thus ensure students have more time to practice English

Although I was only a trainee, I had many tasks to do My main tasks included:

- Composing new words and grammar in the book

- Learning how to answer questions of student’s parents about study courses

- Answering questions of parents about the study courses at the center

- Helping foreign teachers prepare the lesson

- Being the tutor in classes of foreign teachers

- Being the tutor in classes of Vietnamese teachers

2.2 Summary table of the job

- Working time: In the morning: 08:00 am – 11:30 am

In the afternoon: 02:00 pm – 05:00 pm

THE FIRST WEEK Week 1 (From January 20 to January 23 , 2021) th rd

Wednesday, January 20 th

2021

- Being provided a lot of information about the center

- Getting the internship schedule

- Being introduced to employees in the center

- Being noticed what I have

to do during the internship time

- Having a lot of – gaining a vast body of useful information about the center

- Identifying my job’s duties

- Learning the specific rules

of the center and voluntarily complying with them

Thursday, January 21 st

2021

- Learning how to talk earnestly with students and their parents

- Greeting, calling and answering telephone

- Knowing some necessary skills in the center like effective communication skills, computer skills…

Friday, January 22 2021 nd - Learning how to answer

questions of student’s parents about study courses

- Composing new words and generative grammar in

- Improving my ability to persuade others

- Increasing a lot of vocabulary and grammar

== Boosting vocabulary and enhancing grammar

the book.

Saturday, January 23 rd

2021

- Listing new words and grammar in book

- Continuing to progress

my vocabulary and grammar

During the first week working at English Ocean Center, I felt naturally delighted with this excellent job because everyone was exceptionally familiar They constantly supported

me and directed me to many effective things Today’s internship aided me to obtain the necessary information about the center and recognize the work I need to do Furthermore, I met lots of kids whom I genuinely liked here During my initial week of internship, I acquire more new knowledge and improved my communication skills which will benefit me

a lot in the future I will keep trying in the next weeks

THE SECOND WEEK Week 2 (From February 25 to January 30 , 2020) th th

Monday, January 25 2021 th - Composing new words

and grammar in book

- Continuing to improve

my vocabulary and grammar easily and quickly

Thursday, January 28 th

2021

- Answering questions of parents about the study courses at the center

- Being more confident of

talking to strangers

Friday, January 29 2021 th - Helping foreign teachers

prepare the lesson

- Being the tutor in classes

of foreign teachers

- Having opportunities to communicate with foreigner

- Learning how to work