EN31 Nói Tiếng Anh 4 EHOU

‘I don’t really agree’ You want to express your Strong agreement Strong suggestion Strong disagreement Strong anger ‘I felt that we have to consider the cost’ You want to Give your opinion Think about.

‘I don’t really agree’ You want to express your:

Strong agreement

Strong suggestion

Strong disagreement

Strong anger

‘I felt that we have to consider the cost’ You want to:

Give your opinion

Think about another item of the agenda

Show your approval

Both “can” and “be” in the utterance “Communication can be divided broadly into two categories” receive no ………

……… stress because the former is a ……… and the latter is the verb BE

primary / auxiliary

primary / lexical verb

principle / auxiliary

principle / main verb

Both ……… and the article “a” in the utterance “Communication is a two-way process” do not receive

………

the cardinal “two” / unstressed form

the noun “way” / stress placement

the noun “way” / unstressed form

the present form of the verb BE “is” / stress placement

Both the contraction “’d” and the full form “had” of the auxiliary HAVE in the past perfect is pronounced with a………

soft form

stressed form

strong form

weak form

Choose ONE of the following sentences as a negative Wh-question

Does telemarketing directly involve promoting and selling over the phone?

How many sponsor companies attended the meeting?

Why don't we plug their tools with radio spots at sporting events?

Won’t we get a certificate when the course finishes?

Choose ONE of the following sentences as a positive Y/N question

Did you go out with Peter or have dinner with Mary?

Didn’t she attend the class on time?

Have you ever met her girl friend?

How are you doing these days?

Choose the best answer for the following situation:

You want to clarify the information

Hold on, please

What exactly do you mean by ‘trial period’?

Explain ‘trial period’ right now I need to know

‘trial period is not suitable for this product

Choose the best answer for the following situation:

‘Can I speak to Mr Howard, please’ You are a receptionist, how do you reply?

Hold the line, please I’ll put you through

Why don’t you hang up and call later?

Stop talking and go back after 4 p.m

Mr Howard doesn’t want to see you He is busy

Choose the best answer for the following situation:

“ I’m ringing to complain about the DVD player which I bought from you a few weeks ago” What’s the problem exactly?

I’m afraid it’s not quite right

It’s not our policy to care about customers’ complaints

I’m sorry but could you replace the product?

Choose the best answer for the following situation:

“I bought a television from your shop two days ago, but unfortunately there’s a problem with it.” Could you give me some details, please?

OK, I’ll check the details and get back to you

I’m afraid that’s not quite right

I’d like to know why you are saying that

Choose the best answer for the following situation:

A participant interrups you when you are speaking You agree to let him speak out his opinion, you say: What?

I can’t stop I am sorry

Certainly

I disagree

Choose the best answer for the following situation:

A Russian negotiator seems to be angry with you You say:

Let’s have a break and come back to that later

A compromise should be gained now

Would you like a cup of coffee?

May I go out to get some fresh air?

Choose the best answer for the following situation:

How do you reply to the question ‘Could you tell us about your current job?’

Well, I’m in charge of Asian sales

Well, I can start working for you next month

Well, I can speak 3 languages: French, German, and Spanish

Well, my notice period is three months

Choose the best answer for the following situation:

How do you reply to the question ‘What did you like best about your previous job?’

Yes, I can I could use a PC at school

Certainly, your salary is more attractive than that in my previous job

Well, my boss was very difficult to work with so I moved

Well, my boss really trusted me, so I could use my own initiatives

Choose the best answer for the following situation:

How do you reply to the question ‘Would you let us know your decision as soon as possible?’

OK, I can let you know at the end of this week

OK, I can get on well with team members

OK, I can use this software package fluently

OK, I can go on business frequently

Choose the best answer for the following situation:

How do you reply to the question ‘Would you mind sharing an office with other people?’

Certainly, I’m free to start as soon as you like

Yes, I’ll call you as soon as I hear anything

That’s fine, as long as it’s non-smoking area

Alright, I’ll do it for you

Choose the best answer for the following situation:

How do you say to give advice to an online retailer on his website?

Your website shouldn’t be too complicated

Your website must be colorful and informative

Your website has many images

Your website has to be designed by a professional

Choose the best answer for the following situation:

If you agree to choose a supplier, you say:

OK, perhaps it would be better to use CISCO’s products

I don’t think you are right

CISCO can’t be our supplier at all

Why are you choosing CISCO? I can’t understand

Choose the best answer for the following situation:

If you need to make an urgent phone call, what do you say to your host?

Could I use your phone, please?

Where is your phone?

Have you got a phone?

I will make a phone call now

Choose the best answer for the following situation:

If you want to check time for the meeting, you say:

Sorry, did you say the meeting starts at 8 o’clock?

Why don’t you want to check time for the meeting?

Let’s give me the time for the meeting

How about 8 o’clock?

Choose the best answer for the following situation:

If you want to invite your client to dinner, you should tell her:

Can you give us dinner?

Would you like to have dinner with us tomorrow night?

Could I have dinner with you?

May I have dinner with you?

Choose the best answer for the following situation:

In a formal meeting, when you want to suggest an idea:

We could have a non-smoking policy

I demand a non-smoking policy right now

Why do you suggest a non-smoking policy?

A non-smoking policy is popular in companies now

Choose the best answer for the following situation:

It’s not necessary to pay all after each purchase in your store How do you say to a customer? You shouldn’t pay all when you buy in our store

You mustn’t pay all after buying in our store

You should pay a little when buying in our store

You don’t need to pay all when you buy in our store

Choose the best answer for the following situation:

One of the colleagues wants to contribute her ideas to the Marketing plan

I think August would be the best time

I don’t agree with your idea

Listen I want to speak

Could you just keep silent and listen to me?

Choose the best answer for the following situation:

The boss wants to hear your suggestion to his new strategy

I think I agree with you

We could lunch a three-month pilot program to test the new strategy

Let’s see

How can we work it out?

Choose the best answer for the following situation:

The manager wants to give you a fixed amount of $5,000 for a site design You want to reject that suggestion, how do you say? I’d prefer to be paid hourly

Hmm, that could be all right

That sounds reasonable

Maybe you’re right

Choose the best answer for the following situation:

To end your presentation, what should you say?

Next, I’ll talk about our turnover and profit

Let’s have a look at some figures

Here’s some information about our customers

To conclude, I want to tell you about our new project

Choose the best answer for the following situation:

To invite questions from audience what do you say?

I’ll be glad to answer any questions

Could I draw your attention to the chart?

I’m going to divide my talk into three parts

Well, that’s all I have to say

Choose the best answer for the following situation:

What do you say if you want to ask about the location of the headquarters of your friend’s company?

Where do you work?

Where are your materials from?

Where is your head office located?

Where do you export to?

Choose the best answer for the following situation:

What do you say if you want to describe the dimension of a new kind of table?

It’s 1.2m long, 0,6m wide and 0.9m high

It’s got many shapes: square, rectangular, oval

It’s made of high quality material

It’s available in a wide range of colors

Choose the best answer for the following situation:

What do you say if you want to introduce a new product to a customer?

This is our new kind of fruit juice & I’m going to tell you about our new kind of fruit juice

This is our new kind of fruit juice

I’m going to tell you about our new kind of fruit juice

If you don’t believe, try using it

Choose the best answer for the following situation:

What do you say if you want to mention selling points of your new kind of light?

A very useful feature is the energy-saving design

All answers are possible

It’s made of good material, so it’s long-lasting

It’s mass produced, so the price is low

Choose the best answer for the following situation:

What do you say if you want to outline your presentation?

First, I’ll give you some basic information Then, I’ll talk about our current activities And last of all, you’ll know about our futureplans

Second, I’ll talk about our current activities And finally, you’ll know about our future plans

First, I’ll give you some basic information And last of all, you’ll know about our future plans

First, I’ll give you some basic information Second, I’ll talk about our current activities

Choose the best answer for the following situation:

What do you say if you want to speak to Collete Hill on the phone?

All answers are possible

Could I speak to Collete Hill, please?

I’d like to speak to Collete Hill

Can I talk to Collete Hill, please?

Choose the best answer for the following situation:

What do you say if you want to state a new suitcase’s uses?

It’s quite light It weighs just 1.8 kilos

It costs under $50

It’s designed by one of four famous designers

It’s ideal for traveling

Choose the best answer for the following situation:

What do you say to ask about the current activities of your friend’s company?

What project are you working on?

What activities are you interested in?

What projects have you finished?

What are your main activities?

Choose the best answer for the following situation:

What do you say to ask about the workforce of your friend’s company?

How many people work there?

How many sections are there?

How much time do you spend at work every day?

How much work do you have to deal with everyday?

Choose the best answer for the following situation:

What do you say to audience if you want to refer to visuals?

I’ll have some visuals to give you now

As you are aware, we specialize in clothing retailing

If you look at the graph, you can see our rapid growth in recent years

Finally, a few words about our visuals

Choose the best answer for the following situation:

What do you say to change the topic?

I’ll give you some statistics

Right, let’s move on to our strengths

To summarize, our new project is worth investing in

If you have any questions, don’t hesitate to ask

Choose the best answer for the following situation:

What do you say to greet your audience and introduce yourself at the beginning of the presentation? Good morning, everyone My name’s Bruno Tagliaferri

Thanks for coming to my presentation

Goodbye See you next time

Good afternoon It’s too hot today to make a presentation

Choose the best answer for the following situation:

What do you say to invite your client a cup of coffee?

Would you like a cup of coffee? and Can I get you a cup of coffee?

Can I make a cup of coffee?

Would you like a cup of coffee?

Can I get you a cup of coffee?

Choose the best answer for the following situation:

What do you say to reply to the offer “Would you like some more coffee?”

Thank you A coffee, please

I’d love some Thanks

Thanks I can drink much

I like it very much Thanks

Choose the best answer for the following situation:

What do you say to state the purpose of the call?

The reason I’m calling is about your advert on Sunday and I’m phoning about your adverts on Sunday I’m phoning about your adverts on Sunday

Listen, just a quick word

The reason I’m calling is about your advert on Sunday

Choose the best answer for the following situation:

What do you think of my new car?

It’s all right I suppose

I think a lot

I don’t think so

I think so

Choose the best answer for the following situation:

When you introduce two people, you say:

Linda, this is Lisa from Marketing Department

This is Lisa speaking

How are you?

How do you do?

Choose the best answer for the following situation:

When you say: ‘Give your brother my best regards, John’, you want:

To ask John to meet your brother

To send your greetings to John’s brother

John to do you a favor

To meet John

Choose the best answer for the following situation:

When you want to end a conversation, you say:

What a boring talk! End it now

How can we end our talk?

We are running out of time Be quick please

I think that’s everything

Choose the best answer for the following situation:

Where do you suggest I stay?

All answers are possible

You should stay at the Hilton

Why don’t you stay at the Hilton?

I recommend the Hilton?

Choose the best answer for the following situation:

You agree with the recruitment of the local labor force, you say:

Is it working?

It depends

How can you implement it?

Excellent idea!

Choose the best answer for the following situation:

You are a buyer and you want to make a bargain at a retailing store

Can you give me some discount?

Can you say the price again?

Can you guarantee the price of your goods?

Can you help me as I’m not good at bargaining?

Choose the best answer for the following situation:

You are a designer How do you say to make concessions when the company asks you to finish in 2 weeks?

If I have to finish in 2 weeks, will I get some money in advance

That sounds reasonable I’ll try

I can’t finish it You should find another designer

I’d prefer to finish in a month

Choose the best answer for the following situation:

You are a seller A buyer wants to pay in two months, but you’re short of money now and want the buyer to pay half at first How

do you bargain?

How about paying me half when you receive the goods?

What about paying me all after 2 months?

When will you need the goods?

Will you agree to pay now?

Choose the best answer for the following situation:

You are on the phone and you want to speak to Samantha, you say:

This is Samantha Trevor

I’d like to speak to Samantha Trevor, please

Samantha Trevor speaking

I am calling about Samantha Trevor

Choose the best answer for the following situation:

You are the chairman in a meeting What do you say to summarize the meeting before it is over?

OK, let me just recap on what we’ve decided so far

OK, let’s stop here and continue after break

Well, let’s move on to the next issue

Right, let’s begin now

Choose the best answer for the following situation:

You are the chairman of a meeting What do you say if you want to clarify a participant’s opinion? Sorry, I don’t quite understand your opinion Do you mean all customers aged 30-50?

Sorry, I don’t know much about that

Perhaps we could ask another participant for his comments?

I totally agree with your opinion

Choose the best answer for the following situation:

You are the chairman of a meeting What do you say if you want to move to another point of the meeting? Let’s stop here to have lunch and we’ll continue after that

The next item on the agenda is the date of launching our new product

Next time we’ll discuss the marketing campaign for our new product

Can we start making suggestions?

Choose the best answer for the following situation:

You are the chairman of a meeting What do you say to ask the participants for their comments?

How do you reel about this strategy?

What do you mean by ‘specialist stores’?

How do you understand ‘middle-aged group’?

How do you feel today?

Choose the best answer for the following situation:

You are the receptionist of FUTIS company, you answer a phone call

FUTIS Good morning How can I help you?

Who is calling?

Can’t hear anything I am deaf

Good morning Speak please

Choose the best answer for the following situation:

You arrive half an hour late for the meeting, you say:

I’m sorry I’m late The traffic was awful

Excuse me I’ve got a terrible headache

May I come in?

I’m sorry, I got up late

Choose the best answer for the following situation:

You ask your boss for permission to leave work early

Is it all right if I go home early today?

I must go now See you

I’m off now, bye!

Do you mind leaving early?

Choose the best answer for the following situation:

You meet an old friend at a conference abroad He asks ‘How’s business?’ How do you reply? The conference’s going to be very interesting

I’m fine, thanks

We’re having a good year

Good to see you again

Choose the best answer for the following situation:

You offer to pay for a meal, you say:

Let me get this

Come to my house and have dinner

Would you like to have lunch with me?

I want to pay for you

Choose the best answer for the following situation:

You want some advice from a friend

All answers are possible

What do you think I should do?

What would you do if you were me?

Tell me what I should do

Choose the best answer for the following situation:

You want some more details of the new model, you say:

I want something in details

Why do you give me details?

Could you give me a few details?

Let’s get some details

Choose the best answer for the following situation:

You want the designer to finish the website in 2 weeks

We’d like to have it in 2 weeks’ time

You mustn’t take longer than 2 weeks

2 weeks’ time is enough You don’t need more time

You have to finish it in 2 weeks

Choose the best answer for the following situation:

You want to compare online shopping to high street shopping Shopping online is cometimes unreliable

High street shopping is a pain for the old

High street shopping is a pleasure for young people

Shopping online is more convenient than high street shopping

Choose the best answer for the following situation:

You want to compare your new product to the previous one

This product comes in a wider range of colors than the previous one This product is the best-selling now

It took a month to design the pactkaging of this product

This product was launched last month and got an immediate success

Choose the best answer for the following situation:

You want to compliment the design of of new kind of helmet All answers are possible

How stylish the design is!

What a stylish design!

Look at its design! It is so stylish and eye-catching

Choose the best answer for the following situation:

You want to end a conversation, you say:

Why do you keep talking? I want to stop

Hold on for a moment

I think that’s everything Thank you Good bye!

I’ll put you through one of my secretary

Choose the best answer for the following situation:

You want to give a visitor your business card You say:

Can I give you my business card?

How about giving me a business card?

Send me your business card

Have you got a business card?

Choose the best answer for the following situation:

You want to have a refund for unsatisfying product

I’d like to complain to the manager

I’d like you to give me some discount

I’d like my money back

I’d like to write an article on this product

Choose the best answer for the following situation:

You want to introduce yourself on the phone

My name’s Marta Anna

I’d like to speak to Anna

I am calling about our appointment

Could I have the sales department please?

Choose the best answer for the following situation:

You want to invite questions from customers after introducing a new product All answers are possible

Would anyone like to ask a question?

If you have any question, don’t hesitate to ask

Does anyone have any question?

Choose the best answer for the following situation:

You want to know who the caller is What do you say?

Could you tell her that I rang?

Who’s calling, please?

Could you tell me what it’s about?

Could you put me through?

Choose the best answer for the following situation:

You want to recommend a new restaurant to a friend

You really must try the new Italian restaurant in Green Street

You could try the new Italian restaurant in Green Street

You had better try the new Italian restaurant in Green Street

You would try the new Italian restaurant in Green Street

Choose the best answer for the following situation:

You want to refer to the audience’s knowledge

Hello everyone Welcome to my presentation today

As you know, we’re one of the top five leading companies in telecommunication

As you can see from the chart, we’ve expanded very fast

Let’s start with the background

Choose the best answer for the following situation:

You want to respond to a suggestion about changing an arrangement, you say: I’m sorry, I can’t make it then