MỤC LỤCLIST OF APPENDICES...3 Question 1:...5 Design two Job Descriptions for any position in Human Resource Department...5 Question 2:...8 Design a recruitment plan for any 1 position i
Trang 1VIETNAM GENERAL CONFEDERATION OF LABOUR
TON DUC THANG UNIVERSITY
FACULTY OF BUSINESS ADMINISTRATION
HUMAN RESOURCE MANAGEMENT
FINAL REPORT
Lecturer: PhD VU THI DAN TRA Groups: The Sheep
Group’s members list:
Student’s name Student ID
Trang 2Ho Chi Minh City, February 2021
LECTURER’S COMMENT
………
………
………
………
………
………
………
………
………
………
………
………
………
………
………
………
………
………
………
………
………
………
………
Trang 3………
………
………
Trang 4LIST OF APPENDICES
Appendix 1: GROUP JOB ASSOCIATION LIST
No Student’s name Student ID Work content
Percentage of Completion (%)
1 Trần Khánh Lê 718H1425
- Question 2:
+ Listing the questionnaire with 8
questions for the candidate.
- Quesiton 3
- Aggregated word
+ Establish a recruitment form for that position.
100%
4 Trần Anh Vũ 718H1572 - Question 1 100%
Trang 5MỤC LỤC
LIST OF APPENDICES 3 Question 1: 5 Design two Job Descriptions for any position in Human Resource Department 5 Question 2: 8 Design a recruitment plan for any 1 position in a company (HR department, Sales Department, Marketing
department,…) 8 Establish a recruitment form for that position 10 Listing the questionnaire with 8 questions for the
candidate (including 02 structured and non-structured questions and answers) 11 Question 3: 14 Design a detailed plan for a training course in a company .14 Question 4: 17 Choose any company of your choice that has a high-
quality human resource policy, high level of employee job satisfaction Please analyze your selected case that
should include: Strengths and weaknesses The practical implications 17 REFERENCE 19
Trang 6Question 1:
Design two Job Descriptions for any position in Human Resource Department.
Job identification Human Resource Management
Job summary
Monitor and manage the company's strategy implementation processes in the HR department or in the recruitment process, from recruiting, interviewing
employees to improve the quality
The main job
Responsible for recruitment, training, team building, development and personnel evaluation within the company
Analyze, plan, manage recruitment programs and recruitment process
Build a comprehensive HR system, have depth andmanage the operation of the human resource system
Monitor cultural and social activities in the company to coordinate organization and support
Formulate salary and bonus regulations, incentives
- stimulate employees to work, implement regimes for employees
Report to the Head of Department and the Board ofDirectors on the recruitment, training and
evaluation of personnel periodically and irregularlywhen required
different departments as well as superiors and employees
Get paid for services for the purpose of work such
as phone charges, mobile data, working remuneration,
Having the benefits of the company's policy
Education,
Experience, and
Graduated from university, majoring in Human Resource Management or Human Resource Management
Trang 7Requirements
Having 3-4 years of experience in recruitment
Bachelor’s degree preferred
Strong and confident communication skills
Effective planning skills
Hardworking, honest, agile, proactive in work, able to withstand high pressure, Responsible at work
Disciplined, and objective in decisive activities
Communicate fluently in English
Job identification Agency/ Recruiter
relation to personnel recruitment
Contact advertising media channels, websites, post
on job search forums
Recruiters are responsible for contacting and meeting face-to-face with potential candidates, screening job applications and assisting recruiters
Organize interviews, test and evaluate the capacity
of candidates in detail, then synthesize and report
to managers to make a fairer and more effective choice
Develop annual recruitment plan Update changes based on changes in economy and labor market
Cooperate with employers to discuss and make competency requirements for prospective employees
Trang 8 Arrange in order the key hiring performance metrics.
Build, contribute, and measure results through surveying the candidate's experience
Train and advise employers on interviewing techniques or candidate evaluation methods
Organize and participate in job fairs
Monitor and interact with candidates throughout the recruitment process
Store information of potential candidates for futurejob positions
Receiving, guiding and assigning work to candidates during the internship at the company
Relationships
Agency/ Recruiter have an important relationship with
HR managers and are the ones who work directly with candidates find effective human resources for the company
Get paid for services for the purpose of work such
as phone charges, mobile data, working remuneration,
Having the benefits of the company's policy
Education,
Experience, and
Licensing
Requirements
The best age is between 25-40
Minimum 2 years of experience in recruitment specialist, recruiter or similar roles
University graduate in Human Resources, Human Resource Management or related disciplines
Recruiter
Qualifications/Skill
s
Proficient in MS Office
Have good communication and negotiation skills
Have good writing and social communication skills
Agile, resourceful, inquisitive, industrious, hardworking and honest
Trang 9 Having knowledge about finding potential human resources through media, social networks or specialized websites such as Facebook, Instagram etc.
Knowledge and experience in using recruitment management systems
Team spirit and high sense of responsibility
Ability to plan, actively cooperate to find solutionsfor arising problems
International Human Resource (VN))
Trang 10Recruitment Time
- Recruitment period starts from the date ofposting notice (23/8/2021 – 23/9/2021)
- Application period: 23/8/2021 – 1/9/2021
- Round 1 recruitment time: 5/9/92021
- Round 2 recruitment time: 10/9/2021 –23/9/2021
Interview needs
to do
- Preliminary interview: This round ofinterviews will help the employer redefinethe information in the candidate's profile,and is also a way to continue to eliminateunsatisfactory candidates
- Test, multiple-choice: This part is toassess the candidate's actual ability interms of expertise, normally it will be IQtest, logic test, foreign languageproficiency test and professional test of thecandidate
- Selection interview: This round ofinterviews aims to evaluate candidates inmany aspects, in terms of qualificationsand ability to accept the job
probationary period, the employer makesthe final decision to select the mostsuitable candidates for the job
- Total estimated cost: (1) + (2) + (3) + (4) = 31.297.275 VND
Trang 12Establish a recruitment form for that position.
- Continuously monitor and control the implementation ofMarketing programs to report directing management and solveproblems in a timely manner
- Monitor and update the information and data of the industry tosupport the Head of Marketing Department / Head of BrandingDepartment with related work
- Monitor, control and report the use of the budget to theleadership levels to ensure that the budget is used reasonably andeffectively
Trang 13- Deep understanding of Marketing departments (includingTraditional Marketing and Digital Marketing) and market researchmethods
Skill:
- Experience in data analysis, proficient use of marketing tools
- Proficient in MS Office, marketing tools (such as Adobe CreativeSuite & CRM) and SEO tools (Web Analytics, Google Ads, etc.)
Attitude:
- Interact and work with partners, advertising service companiesfor effective Marketing programs
- High teamwork spirit
- Enthusiastic, proactive and eager to learn at work
Employee’s benefits:
- To fully enjoy the regimes as prescribed by law (medicalinsurance, social insurance, accident insurance) and welfareregimes according to the Company's rules and regulations(visiting, vacation, vacation) cool, salary, bonus, Tet holiday, )
- Fully enjoy the health visit regime for yourself and your familyaccording to the Company's remuneration policy
- Working in a professional and friendly environment with manyopportunities for advancement and career development
1 What is your experience of working in this position?
Employer: Requires at least 2-years of experience inmarketing (Digital marketing specialist position, or equivalentposition) in dairy, food / FMCG industry, proficient in usingMOS, tools Marketing such as Adobe Cretive Suite & CRM,
Trang 14SEO tools, knowledge of HTML, CSS and web developmenttools.
Applicant: I have 3-years of experience in the position ofDigital Marketing Executive Can plan and implementinitiatives to reach target customers through appropriatecommunication channels such as social media, email,television, etc Analyze marketing data to find answers torequirements, habits, consumer trends I am a team playerand can withstand great pressure at work, not being late tothe deadline with the company
2 Where have you worked? Why did you leave your previous company?
Employer: List the companies the candidate has worked forand the position Previously employed company must berelated to dairy, food/fast-moving consumer goods industry.Want to know why candidates choose your company
Applicant: List companies that have followed the timeline,work experience in the previous position The reason why Iquit my job at the old company was because I wanted to try
a new, more dynamic and professional environment Desire
to develop myself more to be able to achieve the set plans inthe future
3 What do you know about our company?
Employer: Used to assess the candidate's understanding,interest, and seriousness with the position and company, indepth the responsibility to receive and complete the task.Assess whether the candidate is suitable for the positionapplied for
Applicant: Is Vietnam Dairy Products Joint Stock Companyspecializing in trading milk and dairy products As the leadingenterprise in the dairy processing industry in Vietnam,accounting for over 50% of the market share of liquid milk,yogurt and condensed milk nationwide, the company alsohas branches in other countries such as Cambodia, Thailand.Poland, Poland, USA and New Zealand The company hasmain products such as: Liquid milk, yogurt, powdered milk,condensed milk, soy milk, ice cream and cheese
4 What skills will complement your expertise?
Trang 15 Employer: Consider whether the candidate's skills aresuitable for the position applied for, whether they meet therequirements of the company Skills include: Planning indetail for assigned Marketing programs, implementingplanned plans on time, communication skills, negotiation,negotiation, persuasive presentation/presentation skills,problem solving skills, teamwork skills
Applicant: In addition to professional skills in the field ofmarketing such as marketing planning, using Adobe CretiveSuite & CRM tools, SEO, I also have good teamwork skills,know how to manage my own schedule, Good presentationand negotiation skills Solve the work on time and not late
5 How will you handle stress and pressure at work?
Employer: Want to hear from the candidate about things youcan do to help improve the situation and how you wouldhandle the situation
Applicant: When I am under pressure at work, I will stop what
I am doing and keep calm I don't try to force myself to workwhile under too much stress to lead to undesirable workresults After I have calmed down, I will rearrange the order
of tasks to be solved and do them in sequence At that time,maybe I will listen to a piece of music or drink a cup of tea torelax my mind, I will complete the work in the best way
6 What are your future goals in the profession?
Employer: Assess whether you are someone who plans towork with the company long-term Are you someoneinterested in both self-development and self-improvement?
Applicant: My current goal is to be able to be recruited intothis position, a dynamic working environment where I cancontinue to develop and improve myself and my work Mycareer goal in the next 3 years is to become a MarketingManager I want to have a dynamic, creative workplace tolearn and develop myself comprehensively Not stoppingthere, I believe that with my efforts, I will contribute tobuilding the company and be able to realize my ideas
Non-structured (2 sentences)
7 Would you like to introduce yourself?
Trang 16 Employer: Want to know if you are a good fit for the company
in terms of the position and company culture, understandyour personality and whether these characteristics support orhinder your ability to do the job are not
Sales For the past 2-years, I have worked for Nutifood,
in the position of Digital Marketing Thanks to that, Ihave accumulated knowledge about online marketingand publishing I am also well versed in analytical andcomputer skills In addition, I am a curious person, easy
to adapt to the working environment and especiallyalways proactive at work, so I believe that I can quicklyintegrate into the company culture as well as be acandidate suitable for the vacancy
8 How will you deal with disagreements at work?
Employer: Want to know if you have the ability to handleconflict skillfully and subtly Evaluate how you handle andcompare with the company's culture and workingenvironment to see if you are a good fit
Applicant: I always respect and appreciate opinions thatdiffer from mine When someone has a different opinion, I willlisten carefully to what they have to say and absorb theirideas and also give my opinion so that everyone can discussand come up with the best solution for work
Trang 17Question 3:
Design a detailed plan for a training course in a company.
1 Analyze the training need.
With the existing financial capacity and business ability,HIMA company wishes to develop a professional sales team, trainsales skills and soft skills From those factors, the company hastrained 30 employees for the position of Management Trainee.Training course for employees with the goal of capacitydevelopment, business plan implementation, completion of newmarket expansion projects in cities Employees in this departmentare also required to have leadership skills, organizational andmanagement skills, teamwork skills and proficient use of MicrosoftOffice (Word, Powerpoint, Excel, )
2 Design training programs.
- Objectives: HIMA expects employees to quickly adapt to the job,
optimize the relationship between employees, master theprofessional skills and requirements of an employee after working
- Training position: Management Trainee – MT
- Number of training: 30
- Training time: 3 months.
- Training places: 107E Truong Dinh, Ward 6, District 3, Ho Chi Minh
City
- Training content:
+ Learn about the company's organizational culture
+ Understand the company's products as well as those ofcompetitors
+ Planning skills: this is the necessary skill to come up withappropriate plans for each goal
+ Sales skills: help employees understand the sales steps,take care of customers and create business relationships
+ Teamwork and management skills