4th WORKSHOP ON TRUST WITHIN AND BETWEEN ORGANIZATIONS

Tom Elfring, Free University Amsterdam V: TOWARD A SYSTEMATIC UNDERSTANDING OF TRUST AND BOUNDARIES CHAIRS: Guido Möllering, Max Planck Institute for the Study of Societies, Köln, German

4th WORKSHOP ON TRUST WITHIN AND BETWEEN

ORGANIZATIONS

October 25-26, 2007, VU University, De Boelelaan 1085, 6th Floor.

CHAIRS:

KATINKA BIJLSMA-FRANKEMA, Associate Professor of Organization Theory, VU

University Amsterdam, Professor of Organization Sciences at EIASM

SIM SITKIN, Professor of Management, Faculty Director Center of Leadership and

Ethics, Fuqua School of Business, Duke University, Durham, NC, USA,

Professor of Organization Science, VU University Amsterdam

KEY NOTE SPEAKERS

KAREN COOK, Ray Lyman Wibur professor of Sociology, Stanford University, USA

DONALD FERRIN, Associate professor of Organizational Behavior,Lee Kong Chian

School of Business, Singapore University.

AKS ZAHEER, Curtis L Carlson Professor of Strategic Management & Organization, Director Strategic Management Research Center, Carlson School of Management

University of Minnesota, USA

Thursday October 25

8.00-8.4 Registration and coffee

8.45-9.00 Welcome

9.00-9.45 (C 659)

KEY NOTE DON FERRIN: The effects of culture on trust: Much to do, or much ado about nothing?"

9.45-10.15 Coffee

10.15- 11.15 Paper presentation session 1

11.20- 12.20 Paper presentation session 2

12.20- 13.45: Lunch

13.45- 15.15 Paper presentation session 3

15.15-15.30 Refreshments

15.30 – 16.15 (C 659)

KEY NOTE KAREN COOK: Trust and it’s consequences for social relations and

social structures

16.15- 17.15 Paper presentation session 4

18.00-22.00 BUFFET AT “DE AMSTEL”

Hosted by the Faculty of Social Sciences, VU University Amsterdam.

Friday October 26

8.45-9.30 (C 659)

KEY NOTE AKS ZAHEER: Trust in Inter-organizational relations: state of the art and promising directions for future research

9.30-10.00 Coffee

10.00- 11.30 Paper presentation session 5

11.30 –12.30

Plenary Panel session: Trust and Research Methods: How we did it - and how we

should have done it…Chairs: Fergus Lyon, Middlesex University

Guido Möllering, Max Planck Institute for the Study of Societies

Mark Saunders, Oxford Brookes University

Sim Sitkin, Duke University

Antoinette Weibel, University of Zürich

12.30-1.45: Lunch

13.45- 15.15: Paper presentation session 6

15.15-15.45 refreshments

15.45- 17.15: Paper presentation session 7

17.15- 18.00 (C659) Closing session

EIASM Workshop on Trust

When arriving at the tramstop VU, take the

route at the backside of the main building

(1on the map), to the Entrance nr 1085 ( see

arrow )

( Wis & Natuurkundegebouw)

Take the elevator to the 6th floor , there will

be signs as to where you have to go!

The room numbers of the Workshop are:

F669, C669, C659, C629, C623

C629; C656B; C656C; F637

See you at the Workshop!

SPECIAL THEME SESSIONS AND CHAIRS:

I: THE CREATION, MAINTENANCE AND REPAIR OF TRUST WITHIN ORGANIZATIONS

CHAIRS: Kurt T Dirks, Olin School of Business, University of Washington in St Louis, USA

Roy J Lewicki, The Ohio State University, Columbus, USA

II: THE EVOLUTION OF TRUST AND DISTRUST IN INTERORGANIZATIONAL RELATIONSHIPS

CHAIRS: Paul W.L Vlaar, RSM Erasmus University Rotterdam, The Netherlands

Dries Faems, Catholic University Leuven, Research Centre for Organisation

Studies

Anoop Madhok, Schulich School of Business, York University, Toronto

III: MANAGING TRUST IN BUSINESS RELATIONSHIPS: OVERCOMING TRUST

FAILURE

CHAIRS: Sandro Castaldo, SDA School of Management Bocconi University

Fabrizio Zerbini, SDA School of Management Bocconi University

IV: TRUST OR DISTRUST IN ENTREPRENEURIAL RELATIONS

CHAIRS: Roxanne Zolin, Naval Postgraduate University, Monterey, CA.

Tom Elfring, Free University Amsterdam

V: TOWARD A SYSTEMATIC UNDERSTANDING OF TRUST AND BOUNDARIES

CHAIRS: Guido Möllering, Max Planck Institute for the Study of Societies, Köln, Germany

Don Ferrin, Singapore Management University, Singapore Nicole Gillespie, University of Warwick, UK

VI: MISALLOCATED TRUST, CAUSES, PROCESSES AND CONSEQUENCES

CHAIRS: Richard Priem, University of Wisconsin–Milwaukee, USA

Antoinette Weibel, University of Zurich, Switzerland

VII: TRUST AND SOCIAL CAPITAL

CHAIRS: Denise Rousseau, Carnegie Mellon University Pittsburgh, USA

Jose Maria Peiro, University of Valencia, Spain

VIII: TRUST AND NEW TECHNOLOGIES

CHAIRS: Teemu Kautonen, University of Vaasa , Finland

Heikki Karjaluoto, University of Oulu, Finland

IX: TRUST AND HRM

CHAIRS: Rosalind Searle, Open University, UK

Denise Skinner, Coventry University, UK

X: TRUST IN THE CONTEXTS OF PROFESSIONAL WORK

CHAIRS: Keith Jackson, SOAS – University of London, UK

Gerhard Smid, SIOO, Interuniversity Center for Organization Studies and Change

management, Utrecht, The Netherlands

Trust & Boundaries 1

(C623)

Evolution of Trust and Distrust in Inter-Organizational Relations-1

(C659)

Social processes in

the development

of trust

(C669) Chair:

Nicole Gillespie

Chairs:

Paul Vlaar, Dries Faems, Anoop Madhok

Chairs:

Kurt Dirks, Roy Lewicki

Michele Williams

THREAT REGULATION AND TRUST

ACROSS BOUNDARIES: AN

EMPIRICAL INVESTIGATION

Frens Kroeger

INTERPERSONAL TRUST IN INTERORGANIZATIONAL RELATIONSHIPS: A STEP-BY-STEP MODEL OF TRUST BUILDING

Discussant:

Haugen Gausdal

Lakshmi Balachandra

TRUST NETWORKS, SOCIAL NETWORKS, TRUST DEVELOPMENT AND THE STRATEGIC DECISION MAKING PROCESS

Discussant:

Rus

Fergus Lyon & Francis Harris

COLLABORATIVE RESEARCH

PROJECTS- BUILDING TRUST

ACROSS PROFESSIONAL AND

DISCIPLINARY CULTURAL

BOUNDARIES

Anne Haugen Gausdal

CREATING INTERPERSONAL TRUST

BY NETWORK REFLECTION

Discussant:

Kroeger

Andrej Rus

TRUST AND TIES: THE INTERACTION OF INTERPERSONAL AND INSTITUTIONAL TRUST

Discussant:

Balachandra

1-Thursday 10.15-11.15

Locations: C623, C659, C669

Trust &

Boundaries

-2

(C623)

Trust or Distrust in Entrepreneurial Relations-1

(C629)

Trust and New Technologies-1

(C659)

Drivers of Trustworthiness

(C669)

Chair:

Don Ferrin Roxanne Zolin, Chairs:

Tom Elfring

Chairs:

Teemu Kautonen, Heikki Karjaluoto

Chair:

Andreas Hoecht

Oksana Loginova &

Nicole Gillespie

TRUST IN

INTERNATIONAL

DEVELOPMENT

PROJECTS: A CASE

STUDY OF THE JUSTICE

SECTOR REFORM

PROGRAMME IN

NIGERIA

Graham Dietz, Frits Wijbenga & Rebecca Stratling

THE AGENCY PROBLEM FOR ENTREPRENEURIAL FIRMS: WHY SOME NEOCLASSIC SOLUTIONS

FAIL

Discussant:

Welpe

Mohammed Ibrahim &

Eric van Heck

DISTINCTIVE INFLUENCES

OF INFORMATION QUALITY ON TRUSTING BELIEVES AND PERCEIVED RISKS: AN EXPERIMENTAL STUDY

Discussant:

Lev-On

Alessio Castello & Francis Bidault

TRUST AND CREATIVITY: IDENTIFYING KEY DRIVERS OF TRUSTWORTHINESS IN INNOVATION-ORIENTED PROJECTS

Discussant:

Martinez

Francine Schlosser &

Gerry

Kerr

IMMINGRANT

ENTREPRENEURS:

TRUST AS THE

CONSEQUENCE OF

SUCCESSFUL SOCIAL

INVESTMENTS FRAMED

BY ESTABLISHED RULES

OF INTERACTION

Isabell Welpe, Audrey Korsgaard & Harry Sapienza

ENTREPRENEURS’ TRUST

IN THEIR INVESTORS:

EARLY VERSUS LATER STAGES OF THE RELATIONSHIP

Discussant:

Dietz

Azi Lev-On, Cristina Bicchieri & Alex Chavez

COMMUNICATION IN TRUST GAMES

Discussant:

Ibrahim

Moyano Ignacio Martinez

INVESTIGATING THE DYNAMICS OF TRUST

IN GOVERNMENT: DRIVERS AND EFFECTS OF POLICY INITIATIVES AND GOVERNMENT ACTION

Discussant:

Castello

2-Thursday 11.20-12.20

Locations: C623, C629, C659, C669

Trust in the

Context of

Professional

Work

(C623)

Trust and HRM-1

(C629)

Distrust and the Repair of Trust

(C659)

Trust and New Technologies-2

(C669)

Trust in Public-Private Partnerships

(F669) Chairs:

Keith Jackson,

Ger

har

d Smi

d

Chairs:

Rosalind Searle, Denise Skinner

Chairs:

Kurt Dirks, Roy Lewicki

Chairs:

Teemu Kautonen, Heikki Karjaluoto

Chair:

Andrej Rus

Sylwia Ciuk

CONSULTING TALK

SHOW

Discussant:

Langer

Antoinette Weibel et al

PERCEPTIONS OF ORGANIZATIONAL TRUSTWORTHINESS- AN EXPLORATORY STUDY

Pieter Desmet, David de Cremer, Eric van Dijk

CAN I BUY TRUST AGAIN? TRUST RESTORATION AS A FUNCTION OF VIOLATION TYPE AND COMPENSATION SIZE

Discussant:

Saunders

Roxanne Zolin

EFFECTS OF VIRTUAL TEAMWORK ON TRUST

Discussant:

Costa

Jens Roehrig

THE TEMPORAL DYNAMICS OF SUPPLY CHAIN GOVERNANCE: CONTRACTUAL AND RELATIONAL COMPONENTS IN P-P SUPPLY ARR

Discussant:

Amiraly

Andres Guiral et al.

TRUSTING

AUDITORS’ OPINION:

IS SOCIAL CAPITAL

ENHANCED?

Discussant:

Ciuk

Denise Skinner &

Rosalind Searle

TRUST IN THE CONTEXT

OF PERFORMANCE APPRAISAL

Cecily Cooper, Kurt Dirks, Peter Kim &

Don Ferrin

UNDERSTANDING THE EFFECT OF

SUBSTANTIVE RESPONSES ON TRUST FOLLOWING A TRANSGRESSION

Discussant:

Desmet

Michael Grimsley &

Anthonie Meehan

GAINING THE WORLD AND LOSING THE SOUL? – TRUST IN ELECTRONIC GOVERNMENT

Discussant:

Zolin

Sander van Garsse

& Koen Verhoest

TRUST IN PUBLIC-PRIVATE PARTNERSHIPS

Discussant:

Roehrig

Andreas Langer Bernardo Jose Mark Saunders, Cristina Costa & Akil Amiraly

3-Thursday 13.45-15.15

Locations: C623, C629, C659, C669, F669

MANAGEMENT AS

CONTEMPORARY

PROFESSIONAL

COMPETENCE AND

PERFORMANCE

Discussant:

Guiral

Keating

TWO-WAY TRUST AND HUMAN RESOURCES MANAGEMENT

Adrian Thornhill, Charles Evans

THE CREATION AND MAINTENANCE OF TRUST AND DISTRUST: AN ORGANIZATIONALLY BASED EXPLORATION

Discussant:

Dirks

Semir Daskapan

TRUST IN GLOBALLY DISTRIBUTED ORGANIZATIONS: THE ROLE OF INFORMATION SYSTEMS

Discussants:

Grimsley

TRUST AND DISTRUST BETWEEN FRENCH AND INDIAN STAKEHOLDERS: CASE OF INSTALLATION OF WATER METERS IN CHENNAI

Discussant:

Van Garsse

Evolution of Trust and

Distrust in

Inter-Organizational

Relations-2

(C623)

Trust in Manager-Employee Relations

(C659)

Trust and Social

Capital-1

(C669) Chairs:

Paul Vlaar,

Dries Faems,

Anoop Madhok

Chair:

Katinka Bijlsma-Frankema

Chairs:

Denise Rousseau, Jose Maria Peiro

Evelien Croonen & Joost

Miedema

TRUST AND FAIRNESS IN

INTERORGANIZATIONAL

RELATIONSHIPS: THE CASE OF

FRANCHISING

Discussant:

Van den Abbeele

Stacey Conchie & Ian Donald

DISTINGUISHING TRUST BELIEFS FROM TRUST EMOTIONS WHEN PREDICTING IN-ROLE AND EXTRA-ROLE SAFETY BEHAVIOR

Discussants:

Long

Anja Iseke

SOCIAL CAPITAL FORMATION IN ORGANIZATIONS AND THE ROLE

OF TRUST AS MEDIUM OF EXCHANGE

Discussant:

Van der Borg

Alexandra van den Abbeele &

Henri Dekker

PARTNER SELECTION,

KNOWLEDGE ACQUISITION AND

INTERFIRM GOVERNANCE DESIGN

Discussant:

Croonen

Chris Long, Sim Sitkin, Laura Cardinal

MANAGERIAL ACTION TO BUILD TRUST, FAIRNESS, AND CONTROL IN ORGANIZATIONS:

THE EFFECT OF CONFLICT

Discussant:

Conchie

Wieke van der Borg, Tom Redman & Graham Dietz

TRUST IN THE WORKPLACE: A MULTIPLE CONSTITUENCIES APPROACH

Discussant:

Iseke

4-Thursday 16.15-17.15

Locations: C623, C659, C669

Trust and

HRM-2

(C623)

Trust and Social

Capital-2

(F669)

Evolution of Trust and Distrust in Inter-Organizational Relations-3

(C659)

Trust in Teams:

Antecedents, Processes and Outcomes

(C 669)

Trust and New Technologies-3

(F669) Chairs:

Rosalind Searle,

Denise Skinner

Chairs:

Denise Rousseau, Jose Maria Peiro

Chairs:

Paul Vlaar, Dries Faems, Anoop Madhok

Chairs:

Kurt Dirks, Roy Lewicki

Chairs:

Teemu Kautonen, Heikki Karjaluoto

Calvin Burns &

Stacey Conchie

TRUST AND THE

PSYCHOLOGICAL

CONTRACT FOR

HEALTH AND

SAFETY

Severin Hornung

& Jűrgen Glaser

WORKING APART, YET FEELING CLOSE? A STUDY

ON TRUST AND RECIPROCITY UNDER FLEXIBLE WORK CONDITIONS

Discussant:

Alexopoulos

Kerstin Neumann

KEEP GOING: THE ROLE OF TRUST, CONTROL AND COMPLEMENTARITY

IN THE POST FORMATION PERIOD

OF INTER-ORGANIZATIONAL RELATIONSHIPS

Discussant:

Vlaar

Cristina Costa, Katinka Bijlsma &

Bart de Jong

TRUST DEVELOPMENT IN PROJECT TEAMS:

IMPLICATIONS FOR COOPERATION, MONITORING AND TEAM PERFORMANCE (WORK IN PROGRESS)

Discussant:

Mach Piera

Sonja Grabner-Kräuter & Rita Faullant

PERSONALITY, TRUST, PERCEIVED RISK, AND THE ADOPTION OF INTERNET BANKING

Discussant:

Grosso

Finian Buckly &

Colleen Farrell

THE ROLE OF

TRUST IN THE

MENTORING

EXPERIENCE AND

ITS INFLUENCE ON

INTENTION TO

STAY

Dirk de Clercq, Narongsak Thongpapanl &

Dimo Dimov

THE ROLE OF CROSS-FUNCTIONAL SOCIAL CAPITAL IN ORGANIZATIONAL INNOVATION

Discussant:

Hornung

Lovisa Näslund

UNDERSTANDING THE OTHER – TRUST DEVELOPMENT BETWEEN MANAGEMENT CONSULTANTS AND CLIENT ORGANIZATIONS

Discussant:

Neumann

Sǿren Jagd & Jeppe Hǿjland

THE CREATION OF TRUST RELATIONS IN

AN ORGANIZATIONAL EMPOWERMENT PROJECT

Discussant:

De Jong

Teemu Kautonen

et al

SOURCES OF TRUST IN PERMISSION BASED MOBILE MARKETING: A CROSS-COUNTRY COMPARISON

Discussant:

Grabner

5-Friday 10.00-11.30

Locations: C623, C629, C659, C669, F669

RESOURCES

MANAGERS’

TRUST IN THEIR

ORGANIZATION

AND ACTUAL

TURNOVER

SOCIAL CAPITAL, TRUST AND KNOWLEDGE TRANSFER: A COMMUNITY-BASED VIEW

Discussant:

De Clercq

REVISITING THE DEBATE: THE INFLUENCE OF TRUST, CONTROL AND UNDERSTANDING ON INTERORGANIZATION

AL PERFORMANCE

Discussant:

Näslund

VALIDATION OF A TRIAXICAL MODEL OF TRUST AND TESTING ITS RELATION TO TEAM PERFORMANCE

Discussant:

Jagd

INFORMATION SHARING WITH E-VENDORS: THE EMERGING CRITICAL ROLE OF TRUST

Discussant:

Kautonen

Trust or

Distrust in

Entrepreneurial

Relations-2

(C623)

Evolution of Trust and Distrust in Inter-Organizational Relations-4

(C629)

Trust and Control within Organizations

(C659)

Managing Trust in Business Relations

(C669)

Misallocated Trust, causes, processes and consequences -1

(C629) Chairs:

Roxanne Zolin,

To m Elfri

ng

Chairs:

Paul Vlaar, Dries Faems, Anoop Madhok

Chair:

Cristina Costa Chairs: Sandro

Castaldo, Fabrizio Zerbini

Chairs:

Richard Priem,

A nt oi n et te W ei b

el

Andreas Hoecht &

Laura

Wilson-Edwardes

RISK, TRUST, FRAUD

AND NETWORKS: UK

AND GERMAN

EMIGRANT

ENTREPRENEURS IN

SPAIN

Discussant:

Zolin

Kirsimarja

Blomq vist

TRUST AND DISTRUST

IN AN EVOLUTION OF

A KNOWLEDGE-BASED ECOSYSTEM

Discussant:

Latusek

Erkki Vuorenmaa

THE DEVELOPMENT

OF TRUST IN THE TRUST AND CONTROL RELATIONSHIP

Discussant:

Khodyakov

André de Waal

& Vanessa Burgmans

THE INFLUENCE

OF CURRENT CORPORATE GOVERNANCE CLIMATE ON STKEHOLDER TRUST

Discussant:

Kumar

Guido Möllering

INVITING OR AVOIDING DECEPTION THROUGH TRUST

Discussant:

Skinner

Lovisa Näslund

THE SOUND OF

SILENCE-TRUST AND

SOCIAL NETWORKS

IN SWEDISH

David de Cremer &

Eric van Dijk

APOLOGIES RESTORING TRUST IN BARGAINING GAMES:

THE ROLE OF

Chris Long

EXAMINING MANAGERS’

EFFORTS TO INTEGRATE THEIR

Rosario Garcia

et al

THE DEVELOPMENT

OF RELATIONAL TRUST IN

Piers Myers

MICRO-NETWORKS

OF TRUST AND DISTRUST: A CASE STUDY

6-Friday 13.45-15.15

Locations: C623, C629, C659, C 669, F637

Hoecht Blomqvist Discussant:

Roxanne Zolin,

Teemu Kautonen &

Andreas Kuckertz

TRUST AND THE

STRENGTH OF TIES

IN

ENTREPRENEURIAL

NETWORKS: A

PRELIMINARY STUDY

Discussant:

Näslund

Dominica Latusek

COOPERATION OUT

OF DISTRUST: THE STUDY OF BUYER-SUPPLIER RELATIONSHIPS IN HIGH TECH INDUSTRY

IN DUSTRY IN POLAND

Discussant:

De Cremer

Dmitri Khodyakov

THE COMPLEXITY

OF TRUST-CONTROL RELATIONSHIPS IN CREATIVE ORGANIZATIONS: A QUALITATIVE ANALYSIS OF A CONDUCTORLESS ORCHESTRA

Discussant:

Long

Amarendra Kumar et al

TRUST IN THE GOVERNANCE

OF CLIENT SUPPLIER RELATIONSHIPS

IN INDIAN SOFTWARE OFFSHORE DEVELOPMENT CENTRES

Discussant:

Garcia

Denise Skinner, Antoinette Weibel

& Graham Dietz

THE GIFT OF TRUST: A POISONED CHALLICE?

Discussant:

Myers