Equity & Excellence, Access in Higher Education

Thomas Gabriel Merrell, Oregon State University Michelle Mitchell, Lehigh Carbon Community College Jennifer Radt, University of California Clermont Michelle Rigler, University of Tenness

Equity & Excellence, Access in Higher Education

Overall Schedule

Tuesday, July 9

8 am-5:30 pm Registration Open

9 am-5:30 pm Preconference Sessions

10:30-10:45 am Beverage Break

12:30-2 pm Lunch (on your own)

3:30-3:45 pm Beverage Break

Wednesday, July 10

8 am-5:30 pm Registration Open

9 am-5:30 pm Preconference Sessions

10:30-10:45 am Beverage Break

12:30-2 pm Lunch (on your own)

2-5:30 pm Half-Day Afternoon Institutes

3:30-3:45 pm Beverage Break

Thursday, July 11

7 am-5 pm Registration Open

7:30-8:45 am First-Time Attendee Breakfast (Sponsored by Sonocent) 9-10:30 am Opening Plenary

10:30-11 am Beverage Break

11 am-12:30 pm Concurrent Block 1

12:30-2 pm Lunch (on your own)

12:45-1:45 pm SIG Meetings; Lunch & Learn Sessions

9 am-4 pm Exhibit Hall Open

9-11 am Poster Session 1 in Exhibit Hall with Continental Breakfast 11:30 am-12:30 pm Concurrent Block 3

12:30-2 pm Lunch on your own

12:45-1:45 SIG Meetings; Lunch & Learn Sessions

12:30-2 pm Lunch on your own

12:45-1:45 pm Member Development Presentations

Table of Contents

Welcome from AHEAD President 6 Welcome from Local Chair 7SIG & Other Meetings 8General Announcements 10-11

Conference Committees 13-14CEU & Certificate of Attendance Info 15 Featured Presentations 16 Anti-Ableism Caucusing 17 Member Development Events 18

we make no representations or warranties about any product or service contained therein

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Conference schedule, updates, maps, and more!

Welcome from the AHEAD President

Dear Conference Attendees,

Welcome to Boston and the 2019 Equity & Excellence: Access in Higher Education Conference!

On behalf of the board of directors and staff of AHEAD, I am excited to welcome you to the AHEAD annual conference I hope that you are able to find sessions that spark your interest, research that makes you think, and people who make you laugh!

If this is your first conference, welcome! I hope that you take the opportunity to meet new people and ask questions I think that you will find that AHEAD members are very approachable

If you are an experienced AHEAD conference attendee, I hope that you find new ways of

thinking or doing things and reach out to others in order to make new connections Whether you are brand new to the field or close to retirement, I truly believe that we all can learn from each other and work together to provide access and equity for students with disabilities on our campuses Thank you for all you do to promote access!

Kristie Orr

Texas A&M University

AHEAD President

Welcome from the Local Chair

Welcome to the 2019 Annual AHEAD Conference and the City of Boston!

Boston is a wonderful home for our conference The city and region features rich history and traditions while also fostering a culture of progress

When you need a break from the conference programming, consider exploring the local

offerings You will find the nearby Seaport area and South End is full of great views and

restaurants within walking distance A quick trip on the local transit system, called the T, will open opportunities to visit the heart of Boston and nearby communities You can expect to find

a wealth of options to enjoy such as visiting historical sites and museums, taking tours (on land

or sea), and a wide variety of attractions, entertainment options, and sporting events There is certainly more to do than there is time in the day We hope you enjoy your visit and take time toabsorb these options with your colleagues from across the country

You can find more information about the City of Boston on the Boston Visitor’s website

www.bostonusa.com, and by checking the Local Information desk at AHEAD registration

Paul Harwell

Local Chair

Harvard University

Special Interest Group (SIG) Meetings

AHEAD’s Special Interest Groups (SIGs) bring members with common interests together for networking, professional development, and resource development Join SIG meetings to learn what’s happening and get involved

Thursday, July 11

12:45-1:45 pm

Autism/Asperger’s SIG, Harbor I

Blind / Low Vision SIG, Alcott

Career Planning SIG, Commonwealth A

Deaf & Hard of Hearing SIG, Grand Ballroom

Disability Studies SIG, Otis

Graduate and Professional Students SIG, Commonwealth B

Mental Health Disability SIG, Commonwealth C

Racial & Ethnic Diversity & Disability (REDD) SIG, Harbor II

Technology SIG, Stone

Friday, July 12

12:45-1:45 pm

ADA Coordinator SIG, Grand Ballroom

Community Colleges SIG, Harbor I

Learning Disabilities & ADHD SIG, Otis

LGBTQA SIG, Alcott

Nutrition & Dietary Accommodations SIG, Commonwealth B

Online & Distance Learning SIG, Harbor II

Private Colleges SIG, Commonwealth C

Student Athletes with Disabilities SIG, Commonwealth A

Veterans SIG, Stone

Other Meetings

Friday, July 12

7:45-8:45 am

SIG Chairs Breakfast, Douglas

Affiliate Representative Breakfast, Faneuil

JPED Editorial Breakfast (by invitation only), Adams

Welcome from David Power

And yet, while the core of our founding mission remains the same, Perkins today is a very different organization In addition to the students we serve on our Watertown, Mass., campus and in public schools across the state, our innovative programming reaches students, families and educators across the country—addressing real-world, real-time challenges blind and visually impaired students face We’ve been working in developing countries for three decades, training teachers and ensuring that children with blindness and multiple disabilities get a qualityeducation

We do it because, like you, we believe in an inclusive world We believe that every person deserves access to college, to employment and to community We believe that diverse

workplaces that include people with disabilities are stronger workplaces I look forward to sharing more details of Perkins’ work with you on July 11 and hearing your stories and ideas Our collective efforts with and on behalf of the communities we serve will make the world better, and I thank you for all you do to advance the goals of access and inclusion

W David Power

President and CEO

Perkins School for the Blind

General Announcements

Conference App!

Download the conference app for iPhone and iPad in the Apple App Store and use Google Play for Android Search for “AHEAD 2019.”

Tweet about the Conference!

Twitter name: @AHEAD_USA

Hashtag: #AHEAD2019

Wi-Fi

All hotel rooms within the AHEAD block include high-speed Internet at no charge as a part of the standard room rate Wi-Fi is also available throughout The Westin Boston Waterfront

Updates and Announcements

Consult the Additions and Corrections Sheet for notification of any changes to the program made since printing this book Changes made on site will be “pushed” through the app and posted at the registration desk

Comfort for Everyone

All indoor events associated with Equity & Excellence are non-smoking In consideration of your colleagues who have severe allergies or environmental sensitivity, please refrain from the use ofscented personal care products You may also want to bring a cover up for meeting rooms; it’s difficult to adjust temperature so it is comfortable for everyone

Quiet Room

If you need a place to relax a bit from the conference and de-stress, visit the quiet room in Quincy Available during all Conference event hours, this room includes low lighting, reduced noise, comfortable seating, and a place to stretch out a bit Conversations in this room are absolutely not permitted

Program Notes

Handout Materials

Handout and presentation support materials for all Concurrent and Poster sessions are available

on the AHEAD website at equity-and-excellence/2019-conference-handoutsand through the conference app The

https://www.ahead.org/events-programming/conferences/2019-materials will remain available following the conference for reference and download

Lunch & Learn Sessions

On Thursday and Friday during the lunch hour (12:45-1:45), conference sponsors will be

discussing their products and answering questions You are welcome to stop by the Westin lobby to pick up a “cash-and carry” lunch before joining those sessions

Poster Sessions

Poster presentations give you the opportunity to speak directly with presenters about their research, programs, and practices AHEAD is pleased to feature over 40 posters this year and hopes you will attend both the Friday and Saturday poster sessions in the Exhibit Hall

2019 Session Evaluations

Both AHEAD and the presenters depend on your feedback! Concurrent presentation evaluationscan be completed either on paper or online Session moderators in each room will have paper copies of the evaluation form Please share your feedback on paper, via a direct link on the conference app, or at surveygizmo.com/s3/4977756/2019-AHEAD-Conference-Session-

Evaluation Decisions on programming for next year will be made with feedback received from you

AHEAD Goes Virtual!

AHEAD is once again offering a “virtual conference” experience for those unable to join us live inBoston Selected sessions are being live streamed to our colleagues participating remotely You may see cameras in the back of some of the rooms AHEAD 2019 Virtual Conference sessions are indicated by “AVC” in conference materials and will be available as recordings after the conference

Conference Committees

Program Planners & Consultants

Richard Allegra, NCCSD

Margaret Camp, Clemson University

Mindy Diaz, Joliet Junior College

Teressa Eastman, Butler Community College

Kelly Hermann, University of Phoenix

Adan Kasarda, California State University-Dominguez Hills Rachel Kruzel, University of St Thomas

Gabriel Merrell, Oregon State University

Michelle Mitchell, Lehigh Carbon Community College Jennifer Radt, University of California Clermont

Michelle Rigler, University of Tennessee – Chattanooga Teryn Robinson, Lake Forest College

Jan Serrantino, Meeks and Company Consulting

Tina Vires, Winthrop University

Local Chair

Paul Harwell, Harvard University

Silent Auction Coordinator

Kyle Droz, Northeastern University

Volunteer Coordinators

Kirsten Behling, Tufts University

Laura Patey, Wesleyan University

Access and O&M Services

Jim Kessler, Consultant

Interpreter Services

Anthony Verdeja, Florida

Tracy Villinski, Minnesota

CART Services

Alternative Communication Services (ACS)

AHEAD Talks Coordinator

Linda Sullivan, Harvard University

Moderator Coordinator

Leora Simon, Northeastern University

New Presenter Mentors

Coordinator, Karen Pettus, University of South Carolina

Adam Crawford, The Ohio State University

Allen Bonner, William Carey University

Ann Knettler, Delaware State University

Brad Held, University of Central Florida

Cheryl Muller, University of Arizona

Debbie Bergtholdt, Pearson VUE

Jane Thierfeld Brown, College Autism Spectrum; Yale Child Study Karen Pettus, University of South Carolina

Kristin Jorenby, Metropolitan State University

Lauren Copeland, Northern Arizona University

Linda Nissenbaum, St Louis Community College

Marcelle Jones, Purdue University

Margaret Camp, Clemson University

Michelle Mitchell, Lehigh Carbon Community College

Randall Ward, Purdue University

AHEAD Talks Coaches

Allen Bonner, William Carey University

Margaret Camp, Clemson University

Glennis Daniels-Bacchus, College of Southern Maryland

Linda Sullivan, Harvard University

CEU & Attendance Certificate Info

PLEASE PICK UP CEU FORMS AT THE REGISTRATION DESK

To support your professional development goals, Continuing Education Units (CEUs) from the Commission on Rehabilitation Counselor Certification (CRCC) have been preapproved for

preconference, plenary, featured presentations, and concurrent sessions Instructional hours arenot available for poster sessions, receptions, product demonstrations, SIG meetings, or other group meetings AHEAD can verify your attendance at sessions and provide a Certificate of Attendance that may be accepted by other professional organizations

CRCC CEU Information and General Certificate of Attendance

 CEU/Attendance forms are available at the Registration desk

 Keep the Conference Attendance Form with you throughout the conference and record the sessions you attend Instructional hours for each qualifying session:

Two-day Preconference: 13 hours

One-day Preconference: 6.5 hours

Half-day Preconference: 3.25 hours

Opening Plenary: 1 hour

Concurrent Session #1: 1.5 hours

Concurrent Session #2: 1 hour

Feature Presentation A: 1.5 hours

Concurrent Session #3: 1.5 hours

Concurrent Session #4: 1 hour

Concurrent Session #5: 1 hour

Concurrent Session #6: 1 hour

Concurrent Session #7: 1 hour

Feature Presentation B: 2 hours

Concurrent Session #8: 1.5 hours

 Collect verification signatures after each session attended from the moderator,

presenter, Conference Committee member, or AHEAD staff

 At the end of the conference, leave your Conference Attendance Form at the registrationdesk TAKE A PICTURE OF IT FOR YOUR RECORDS

Alternatively, you can send it to Kim Richards (kim@ahead.org), AHEAD, 8015 West Kenton Circle, Suite 230; Huntersville, NC 28078 or FAX to 704-948-7779 after the conference

Registry of Interpreters for the Deaf (RID) CEUs

The conference is also precertified for CEUs with RID Please visit the Interpreter table near registration for information and required paperwork

generate exciting new ideas and solutions Come join us for this engaging presentation on the many ways schools stand to benefit by choosing inclusion

The first Deafblind person to graduate from Harvard Law School, Haben Girma advocates for equal opportunities for people with disabilities She received the Helen Keller Achievement Award, and Forbes recognized her in Forbes 30 Under 30 Haben travels the world consulting and public speaking, discussing the benefits of fully accessible products and services Haben is a talented storyteller who frames difference as an asset Because of her disability rights advocacy she has been honored by President Obama, President Clinton, and many others Haben has been featured extensively in media around the world, including the BBC, NBC, Forbes, NPR, and many more

Anti-Ableism Caucusing

Wednesday, July 10, 6-8 pm

Disabled DS Provider Caucus

Teryn Robinson, M.Ed

Elizabeth (liz) Thomson, M.A., University of Illinois Chicago

Faneuil

Non-Disabled DS Provider Caucus

Jen Dugger, M.A., Portland State University

Melanie Thornton, M.A., University of Arkansas

Douglass

We are all affected by institutional ableism, and we must work together to dismantle it This session will be split into two: one group for DS providers who identify as disabled, having disabilities, or having a lack of privilege to do with ability, health, and/or navigating systems and barriers; the other for DS providers who identify as non-disabled or who have non-disabled privilege This division of DS providers into separate groups provides an environment and intention to critically engage in dialogue about how disability-related power and privilege (or the lack thereof) impact each of us, and how that impact is then felt by the students and

colleagues with whom we work

Both groups will discuss strategies for liberation and change

Member Development Events

First-Time Attendee Breakfast (Sponsored by Sonocent)

Thursday, July 11, 7:30-8:45 am, Harbor II/III

First-time attendees are encouraged to begin your conference week over breakfast with AHEAD leaders and other first-time conference attendees Get to know colleagues and have your conference questions answered by experienced members REGISTRATION REQUIRED Forgot to register? Check in at the AHEAD Registration desk to see if any spots are still available Special thanks to Sonocent for their sponsorship of this networking event

AHEAD 101

Saturday, July 13, 12:45-1:45 pm, Stone

Gavin Steiger, M.J.Ed., Chair, AHEAD Membership Stakeholder Group;

University of Houston Clear Lake

Jane Johnston, Manager of Membership, AHEAD

If you are new to AHEAD or disability resources/services in higher education or want to learn more about AHEAD’s resources, this meeting is for you! Representatives from AHEAD’s

Membership Stakeholder Group, leaders, and staff will share the many resources available through AHEAD, highlighting AHEAD online communities, professional development events, andnetworking opportunities

Saturday Lunch Member Development:

Present at the 2020 Conference!

Saturday, July 13, 12:30-2 pm, Otis

Karen Pettus, Ph.D., University of South Carolina

AHEAD is committed to supporting members’ professional development and fostering the diverse views and experience that newer members bring to our profession Therefore, AHEAD is pleased to extend the New Presenter Mentorship Program If you haven’t presented at a

national conference and are interested in taking that step at AHEAD’s 2020 Annual Conference

in Palm Spring, California, come learn more! We’ll talk about the call for proposal process, give you resources to support your proposal, and discuss plans for providing support throughout the year leading up to July 2020

Special Events

Exhibit Hall Grand Opening & President’s Reception

Wednesday, July 10, 5-7 pm, Galleria Level

Join us for the grand opening of the Exhibit Hall! Attendees will have one-on-one access to over

60 vendors who have an interest in promoting equal access for students with disabilities A localmusician will provide entertainment, and plenty of hot and cold hor d’oeuvres will be available

as well as a cash bar

REDD SIG Reception

Thursday, July 11, 6-7:30, Webster

AHEAD’s Racial and Ethnic Diversity and Disability (REDD) SIG invites you to an evening of eating, socializing, and community building All attendees interested in diversity, inclusion, and social justice are welcome to attend This event is presented in solidarity with the LGBTQA SIG and the Standing Committee on Diversity

Awards Banquet and After Party

Friday, July 12, 6:30-9:30 pm, Grand Ballroom

Close out the week at the awards banquet! Stay for the after party and enjoy music and down time with colleagues!

2019 Award Winners:

Ronald E Blosser Dedicated Service Award: Jane Thierfeld Brown

Duraese Hall Excellence in Diversity & Inclusion Award: REDD SIG

AHEAD Honor for Meritorious Contribution: Larry Markle

AHEAD Student Recognition Award: Megan Zahneis

AHEAD Professional Recognition Award: Arlene Kanter

JPED Research Reviewer of the Year, Janet Medina, Ph.D

AHEAD Partner Recognition Award, Missouri State Campus Recreation Center and Dr Kay Jansen

Evidence-Based Practices Exemplars Competition

Top Exemplars:

Kaela Parks, Portland Community College

Eric Trekell, Everett Community College

Linda Sullivan, Harvard University

Earlee Kerekes-Mishra &Tracy Bentley-Townlin, Oregon State

Honorable Mentions:

Joceline Boucher, Maine Maritime Academy

Emily Shryock; UT, Austin

Caitlin Rothwell, Amanda McCleary, Merry Baronas; Catholic University

Moving AHEAD

We all know it can be a challenge to keep up with our wellness routines and healthy habits while we’re away at a conference Moving AHEAD is a wellness initiative to help conference attendees focus on moving their physical or emotional wellbeing forward even while being awayfrom our homes and gyms If you don’t want to work out alone or you’d like to connect with AHEAD members who are interested in keeping up their wellness routines while at the

conference, please join us at any of the following events Trails and park maps are available at AHEAD registration for your convenience if you’d like be venture outside the conference hotels

on your own or with a group

Universal Design Yoga

Located in the Quincy Room

Ready to start the day energized but also with a little more inner balance? Join us for a one-hourUniversal Design Yoga (UDY) class with Sue Mann Dolce, Associate Director of Accessibility Services at University of Buffalo and certified yoga instructor Have fun and learn how to use yoga to create more vitality and inner balance Safe, welcoming, and comfortable for all

participants, no matter how you move, see, hear, speak, experience the world, or your level of yoga experience You may practice on a mat or in a chair, or both! Wear comfortable clothes andbring a sweater or sweatshirt Sue developed Universal Design Yoga in 2008 and has been teaching the class at UB and the community since then! She is certified through the

International Association of Yoga Therapists, C-IAYT, and is also a registered yoga teacher RYT Cost: Free!

Moving AHEAD Schedule

Universal Design Yoga (See description)

5 mile jog – Meet at the Westin gym (Explore the Castle Island loop and a scenic tour

of the Boston Harbor waterfront 10 – 11 minute miles or 5.5 - 6 mph pace Route is mostly flat.)

Exhibits

Sensory Room Sponsored by the Autism/Asperger’s SIG

Hancock Room

The population of students with Autism, sensory sensitivities and anxiety continues to increase

on our campuses Sensory rooms offer an immersive environment in which students can

engage, explore, and relax their senses Sensory rooms are useful in residence halls, student centers, academic buildings and are often used by students, staff, and faculty alike People may use the rooms as calming space when they are stressed or overstimulated People may use the space as a safe space to clear the mind, spark creativity, or explore sensory input On one campus, a reduction in conduct code violations was cited when the sensory room opened in a residence hall Another campus is developing sensory rooms in all residence halls in partnershipwith student groups with each group cost equaling less than $700 The space does not need to

be very large, and expensive furnishings are not required Respect and quiet are required in the room and any music must be listened to through headphones or earbuds

The 70273 Project

Through the Aktion T4 program, Nazis murdered 70,273 disabled people deemed “life unworthy

of life” between 1940-1941 This project is collecting quilt blocks from around the world and making quilts to commemorate each life and ensure that we never forget this atrocity Last year,

2018 AHEAD Conference Attendees created quilt squares Thank you to Gladys Loewen for making this possible The completed quilts will be displayed beside the conference registration tables www.the70273project.org

Tuesday, July 9

Full-Day Preconference Sessions

8 am-5:30 pm Registration Open, Grand Ballroom Foyer

9 am-5:30 pm Preconference Sessions

PC1 Laying the Foundation, Grand Ballroom D PC2 Disability Law, Harbor III

PC3 Socially-Just Services, Alcott PC4 Diagnostic Testing, Grand Ballroom C PC5 Alternative Format, Commonwealth B PC6 Attendance Modification, Harbor II PC7 Reasonableness, Commonwealth C PC8 Autism, Anxiety, Grand Ballroom E PC9 Don’t Ask, Don’t Tell, Otis

10:30-10:45 am Beverage Break, Meeting Room Foyer

12:30-2 pm Lunch (on your own)

3:30-3:45 pm Beverage Break, Meeting Room Foyer

Two-Day Preconference Sessions, 9 am – 5:30 pm, Tuesday, July 9

PC 1

Laying the Foundation: An Introduction to Access for Newer Disability Resource Professionals

Elisa Laird-Metke, J.D., Samuel Merritt University

Melanie Thornton, M.A., University of Arkansas - Partners for Inclusive Communities

This two-day program will provide those newer to higher education disability resources with theknowledge and skills to address disability-related barriers and engage campus stakeholders Theworkshop begins with a foundation in disability studies and social justice, followed by a solid legal and civil rights overview and a guided exploration of common and emerging issues

Grand Ballroom D

PC 2

Introduction to Disability Law for DSS Directors, Staff, and ADA Officers

Paul Grossman, J.D., retired Hastings College of Law and the Office of Civil Rights

Jamie Axelrod, M.S., Northern Arizona University

Mary Lee Vance, Ph.D., California State University Sacramento

A comprehensive introduction to postsecondary disability law, including compliance

requirements of the ADA and Section 504 of the Rehabilitation Act Long-standing and widely accepted judicial precedents and principles and the very latest cutting-edge decisions will be discussed

Harbor III

PC3

Socially-Just Services - Unpacking How Ableism Shapes the Disability Experience and Informs Professional Practice

Amanda Kraus, Ph.D., University of Arizona

An exploration of disability in the context of social justice dynamics that will provide space for participants to reflect on their positionality to disability and connect to professional practice in disability services Participants will look at how disability is framed in society, explore conscious and unconscious biases about disability, and consider how these ideas may shape our personal and professional ideas

Alcott

PC4

Diagnostic Testing Reports for Learning Disabilities and Attention Disabilities: What Does it All Mean?

Rhonda Rapp, Ph.D., St Mary’s University

An in-depth look at “diagnostic assessment” of learning disabilities and/or attention disabilities Through highly interactive / hands-on activities, participants will learn to use diagnostic

assessment information and “professional judgment” to determine appropriate

accommodations Participants will work through “diagnostic” case studies and investigate their own personal professional “diagnostic” judgment

Grand Ballroom C

One-Day Preconference Sessions, 9 am – 5:30 pm, Tuesday, July 9

PC5

Alternative Format: Policy and Production

Rachel Kruzel, St Thomas University

Providing alternative and accessible textbooks and documents is an essential component of the role of a disability resource office This preconference will give attendees the skills and

resources to provide alternative format textbooks and accessible documents and course

materials We’ll discuss publisher files, sources of accessible textbooks, scanning and editing files, and practical workflows and systems

Commonwealth B

PC6

Attendance Modification: From Eligibility to Implementation and Everything in Between

ElizaBeth Pifer, M.S., Northern Arizona University

Dorianne Pollack, M.Ed., Northern Arizona University

Yvonne Campbell, M.S.W., Northern Arizona University

OCR guidance is clear: we should not send students to negotiate reasonable accommodations with faculty because of the power differential and instructor’s limited understanding of

disability and the law

We will discuss the legal reasons that attendance modification may be reasonable, use case studies to demystify accommodation decisions, and share strategies for managing the process Practice in applying concepts and tools for implementation will be provided

Harbor II

PC7

Reasonableness: Scenario-Based Guided Discussions

L Scott Lissner, The Ohio State University

Using both the participants and facilitator’s knowledge and experiences, we will explore critical topics in disability services, including a revisit of the principles of reasonableness, animals on campus, attendance accommodations, student conduct, internships/field placements, and topics suggested by participants will be covered A brief introductory review of relevant

research and legal guidance will proceed each interactive scenario discussion

Commonwealth C

PC8

Autism, Anxiety and the Sensory World of the College Campus

Jane Thierfeld Brown, Ed.D., College Autism Spectrum & Yale Child Study

Lorre Wolf, Ph.D., Boston University

The population of students with autism on college campuses has been increasing for well over adecade However, these students, as well as students, faculty, and staff with anxiety, can find the college experience overstimulating and inaccessible We will discuss designing welcoming spaces and providing individual supports for students on the spectrum and those with anxiety, including innovative accommodations and their implementation and effectiveness Level: Intermediate (some background in disability services is required)

Grand Ballroom E

PC9

Ask, Don’t Tell Using Powerful Coaching Questions to Increase Student Self-Reliance

Jodi Sleeper-Triplet, MCC, JST Coaching and Training

Christina Fabrey, M.Ed., Green Mountain College

As disability service providers, we are positioned to ask students questions to empower their self-awareness, personal exploration, focus, clarity, and decision-making In this session,

disability support providers will take a dive deep into the inquiry process to better understand how powerful questions can increase student self-reliance both personally and academically From topics of self-care to academic excellence, participants will master the art of questioning

Otis

Wednesday, July 10

Full-Day Preconference Sessions

8 am-5:30 pm Registration Open, Grand Ballroom Foyer

9 am-5:30 pm Preconference Sessions

PC1 Laying the Foundation, Grand Ballroom D PC2 Disability Law, Harbor III

PC3 Socially-Just Services, Alcott PC4 Diagnostic Testing, Grand Ballroom C PC10 What You Need to Know, Grand Ballroom E PC11 Discourse and Discovery, Commonwealth C PC12 ADA Coordinator Role, Commonwealth B PC13 Leading with Purpose, Otis

PC14 Reframing Deaf Services, Adams PC15 A Perfect Storm, Harbor II

9 am-12:30 pm Morning Preconference Sessions

PC16 Vetting Before Getting, FaneuilPC17 Universal Design Studio, Douglass2-5:30 pm Afternoon Preconference Session

PC18 In Pursuit of Equity, Faneuil10:30-10:45 am Beverage Break, Meeting Room Foyer

12:30-2 pm Lunch (on your own)

3:30-3:45 pm Beverage Break, Meeting Room Foyer

Two-Day Preconference Sessions, 9 am – 5:30 pm, Wednesday, July 10

PC 1

Laying the Foundation: An Introduction to Access for Newer Disability Resource Professionals

Elisa Laird-Metke, J.D., Samuel Merritt University

Melanie Thornton, M.A., University of Arkansas - Partners for Inclusive Communities

This two-day program will provide those newer to higher education disability resources with theknowledge and skills to address disability-related barriers and engage campus stakeholders Theworkshop begins with a foundation in disability studies and social justice, followed by a solid legal and civil rights overview and a guided exploration of common and emerging issues

Grand Ballroom D

PC 2

Introduction to Disability Law for DSS Directors, Staff, and ADA Officers

Paul Grossman, J.D., retired Hastings College of Law and the Office of Civil Rights

Jamie Axelrod, M.S., Northern Arizona University

Mary Lee Vance, Ph.D., California State University Sacramento

A comprehensive introduction to postsecondary disability law, including compliance

requirements of the ADA and Section 504 of the Rehabilitation Act Long-standing and widely accepted judicial precedents and principles and the very latest cutting-edge decisions will be discussed

Harbor III

PC3

Socially-Just Services - Unpacking How Ableism Shapes the Disability Experience and Informs Professional Practice

Amanda Kraus, Ph.D., University of Arizona

An exploration of disability in the context of social justice dynamics that will provide space for participants to reflect on their positionality to disability and connect to professional practice in disability services Participants will look at how disability is framed in society, explore conscious and unconscious biases about disability, and consider how these ideas may shape our personal and professional ideas

Alcott

PC4

Diagnostic Testing Reports for Learning Disabilities and Attention Disabilities: What Does it All Mean?

Rhonda Rapp, Ph.D., St Mary’s University

An in-depth look at “diagnostic assessment” of learning disabilities and/or attention disabilities Through highly interactive / hands-on activities, participants will learn to use diagnostic

assessment information and “professional judgment” to determine appropriate

accommodations Participants will work through “diagnostic” case studies and investigate their own personal professional “diagnostic” judgment

Grand Ballroom C

One-Day Preconference Sessions, 9 am – 5:30 pm, Wednesday, July 10

PC10

What You Need to Know: Assistive Technology and Digital Accessibility

Rachel Kruzel, St Thomas University

We will explore assistive technology and digital accessibility Participants will learn what

assistive technology is, understand the different types of tools available, and have a framework and workflow for using AT in their work students We will then turn to digital accessibility: covering the laws and lingo that drive the movement and strategies for moving accessibility forward on their campuses

Grand Ballroom E

PC11

What Makes Community College Disability Services Tantalizing? A Dive into Discourse and Discovery

Michelle L Mitchell, M.Ed., Lehigh Carbon Community College

Linda Nissenbaum, M.A., St Louis Community College

Designed SPECIFICALLY to address the unique issues faced by two-year campuses, we’ll discuss open door admissions and open enrollment, social engagement on a commuter campus,

students taking limited classes but remaining on campus full-time, reaching community-based instructors for outreach and consultation, underprepared students, parental expectations, and ahost of other topics The format includes small group discussion, dedicated time for networking,and experiential activities

Commonwealth C

PC12

The ADA Coordinator Role in Higher Education: Balancing Compliance and Advocacy

Gabriel Merrell, M.S., Oregon State University

Scott Lissner, The Ohio State University

This fast-paced training will focus on articulating a philosophy for institutional access and translating it into a compliance and inclusion program We will explore the role of the ADA Coordinator through a review of the administrative requirements of Section 504 and the

ADAAA: Non-discrimination, Notice, Designated Coordinator/Compliance Officer, Accessibility, Accommodation, Grievance, Self-evaluation and Transition/Strategic Plan

Commonwealth B

PC 13

Leading with Purpose

Courtney Jarrett, Ed.D., Ball State University

Zebadiah Hall, Ph.D student, Cardinal Stritch University

Those of us who care about leadership development rightly spend much of our time improving how we lead others Yet we often don’t think about the equally important question of why we lead Join us for an exploration of this side of leadership We will discuss both external and internal leadership, social justice in leadership, workplace culture, and the terminology used by leadership experts

Otis

PC14

Reframing Deaf Services to Ending Band-Aid Solutions!

Lauren Kinast, M.A., NIC, National Deaf Center

Tia Ivanko, M.S., National Deaf Center

Stephanie Zito, M.A., National Deaf Center

Dave Litman, M.A., NIC, National Deaf Center

We will guide participants through a self-assessment and planning session to proactively

improve access for deaf and hard of hearing students from a systems level Participants will identify areas for improvement, learn about evidence-based recommendations, explore

self-resources, and discuss timelines for implementing new strategies

Adams

PC15

A Perfect Storm – How Campuses Are Responding to Undergraduates’ Mental Health

Challenges

David Parker, Ph.D., Children’s Research Group

The continuing rise in students with psychiatric disorders is nested within a larger trend of increased mental health needs in undergraduates with and without disabilities We will explore societal causes for these developments, describe campus practices designed to promote

students’ resilience and grit, and link these efforts to evidence-based outcomes for college students to become more self-determined

Kelsey Hall, M.S., AT for Education

Kristina England, M.A., UMass President’s Office

Title II of the Americans with Disabilities Act requires higher education to provide all individuals with equal and equitable access to the benefits of services, programs, or activities A key

component of any accessibility program is procurement of technology We will discuss vetting products, software, websites, and other technology to ensure WCAG compliance

Faneuil

PC17

Universal Design Studio: Applying Principles to Disability Services and Practices

Cole Eskridge, M.A., University of Arizona

In this unconference-style workshop, participants will apply updated UD principles to challengesthey encounter regularly to incubate design changes that can be tested in their offices We will review this flexible, updated form of UD to allow application in both physical spaces and more abstract ones: policy, practice, experience, courses, and our own practices in disability services

An accountability network will continue conversations beyond the conference

Douglass

Half-Day Preconference Session (PM), 2-5:30 pm, Wednesday, July 10

PC18

In Pursuit of Equity on Behalf of Blind Students: Adopting a Multimodal Service Structure with

a Social Justice Approach

Jewls Griesmeyer Krentz, M.A., Portland State University

Michele Bromley, M.A., Portland State University

Portland State University (PSU) applies an equity-based, social justice approach to the provision

of accommodations and services for blind students through solutions that are sustainable and reflect universal design principles We will detail methods for providing holistic, inclusive, proactive, and reactive wrap-around support and focus on the task and crisis management resources for addressing accessibility and interpersonal barriers

Faneuil

Conference Strands

As you look through the wide variety of concurrent and poster presentations offered this year, you’ll see distinctive icons flagging sessions that focus on highlighted conference topics We encourage you use this information to enhance your conference experience and to focus your attendance if you are looking for a specific emphasis in your professional development

Leadership and Influence: Increasing Effectiveness and Cultivating Change within

Your Office and Beyond

The need to mobilize others in our vision of a campus that is accessible and inclusive is at the heart of the good work we do as disability resource professionals The sessions in this strand focus on gaining key leadership skills that will increase your effectiveness in building

relationships, articulating your vision, and influencing change within your office and beyond, no matter your position or place in the hierarchy

ADA Coordinators

AHEAD’s SIG for ADA Coordinators has developed a strand of sessions specifically targeted to those who carry this title and have responsibilities for campus-wide access and compliance

Students on the Autism Spectrum

Given the increasing number of students on the spectrum entering higher education, AHEAD’s Special Interest Group on Autism/Asperger’s has developed a strand of sessions that focus on neurodiversity, serving students, and providing campus-resources

Community Colleges

Facilitating access and providing accommodation at a two-year institution can look different than in other higher education settings Open door policies, community-based instructors, underprepared students, administrative pressure, and a myriad of other differences common to community, junior, and technical colleges require creativity and innovation Join us to build community in addressing these issues

Focusing on Students in Health Science and Professional Schools (Medicine,

Nursing, etc.)

In partnership with the Coalition for Disability Access in Health Sciences and Medical Education, AHEAD is pleased to offer a strand of conference sessions that explores the more nuanced and sometimes complicated issues inherent in health science programs at both the graduate and community college levels Both seasoned and newer professionals will benefit from this series

of sessions focused on understanding clinical programs, accommodations in the clinic, recent litigation pertinent to health science, leading strategies, and promising practices

Focusing on Students with Intellectual Disabilities in Postsecondary Education

Several conference sessions were developed in partnership with Think College National

Coordinating Center and the Transition and Postsecondary Education Programs for Students

with Intellectual Disabilities (TPSID) Whether your institution currently has a program for students with intellectual disabilities or you’ve wondered how your office and campus might address this emerging population, we hope you’ll find the opportunity to engage with the presenters of these sessions

Research and Data-Based Practices

With a focus on the importance of evidence-based practice and the value of research to our field, sessions that highlight research and data are featured in both concurrent and poster presentations Conference sessions marked with this icon are recommended by AHEAD Information Services as having significant research or data-based content

Technology

Technology is ubiquitous in higher education today, from the growing number of assistive technology options to learning management systems to enterprise level campus systems Sessions in this track focus on accessibility in the tech environment

Thursday, July 11

7 am-5 pm Registration Open, Grand Ballroom Foyer

7:30-8:45 am First-Time Attendee Breakfast, Harbor II/III

9-10:30 am Opening Plenary, Grand Ballroom A/B

10:30-11 am Beverage Break, Meeting Room Foyer

11 am-12:30 pm Concurrent Block 1

12:30-2 pm Lunch (on your own)

12:45-1:45 pm SIG Meetings; Lunch & Learn Sessions

Join us as we officially begin the 2019 Conference! After a warm local welcome, keynote

speaker Haben Girma, J.D will present, “Students with Disabilities are an Asset to Universities.”

Concurrent Block 1, 11 am-12:30 pm, Thursday, July 11

1.1

Assistive Technology: An Essential Tool to Support Students in College (AVC)

Rachel Kruzel, University of St Thomas

TECHNOLOGY

This session will provide practical strategies and tools for the integration of assistive technology into the daily work of disability resource providers Commonly used AT tools – both for-cost and free and low cost – will be demonstrated Attendees will leave with a toolkit of ideas to use in their work with students

Harbor II/III

1.2

Effective Communication for Disability Professionals

Paul Harwell, M.A., Harvard University

Linda Sullivan, M.A., Harvard University

LEADERSHIP

Disability professionals are often expected to be a professional “middle-man” between

students, faculty, and institutional policies Given the complicated nature of our work, it is critical that we consciously provide clear and precise communication We will discuss principles

of communication and share practical guidance to ensure effective communication

Otis

1.3

Panel Discussion Community College’s Open Access and Otherwise Qualified

Mindy Diaz, A.T.C., Joliet Junior College

Karen Alexander, M.A., Chemeketa Community College

Iris Hansen, Lone Star College

Michelle Mitchell, M.Ed., Lehigh Carbon Community College

Amy Robertson-Gann, M.S., Northwest Arkansas Community College

Patricia Violi, M.Ed., University of Nevada, Las Vegas

Marsha Camp, M.Ed., University of Vermont

AUTISM

Increasing numbers of students on the autism spectrum are applying to live in residence halls

We will share strategies for determining accommodations, guiding students, families, and campus partners in creating appropriate living situations, providing training to Residence Life staff, and monitoring potential issues that may arise in the residence halls

A Creating Paths to the Future: Guiding Successful Transition to Adulthood

Holly Darnell, MS OTR/L, Colorado State University

Megan Wolff, MOT OTR/L, Colorado State University

The transition to adulthood can be overwhelming Young adults with disabilities benefit from person-centered roadmaps to guide their transition We will review our

Empowerment program, how it was created and implemented, how it can be

implemented at other universities, and initial outcomes

B Pre-Enrollment Transition Coaching

Alexander Morris-Wood, M.S., Beacon College

For students who learn differently, the journey to college is filled with anxiety, fears, and questions, impacting students’ social-emotional functioning in a college environment

We developed a pre-enrollment transition program that supports development of social,emotional, independent living, executive functioning skills, and compensatory strategies

C Easing into College: The early student gets the WORM!

Traci Tuttle, Ed.D., Muskingum University

Melissa Choate, M.A., Muskingum University

RESEARCH

Transition to college for students with disabilities includes the added responsibilities of finding the disability services office, learning how to request accommodations, and possibly living independently for the first time We will review the research behind the design and initial results of an early move-in transition program

1.6

Planning Accessible Campus Events

Jim Kessler, AHEAD

ADA COORDINATORS

Learn what it takes to build accessibility into event and conference planning From initial

communications to onsite communications, campus events pose many potential barriers that careful planning can remediate An important part of supporting campus-wide accessibility involves serving as a resource to campus event planners

Commonwealth B

1.7

Increasing Access to Study Abroad for Deaf and Hard of Hearing Students

Justin Harford, M.A., M.P.A , Mobility International USA

Michelle Morris, B.A., Meridian International Center

Becca AbuRakia-Einhorn, M.A., Gallaudet University, Office of

Research Support and International Affairs, Education Abroad

Traditional group study abroad programs are still largely inaccessible to deaf and hard of hearingstudents How can we leverage the technological and legal resources of the U.S.and host

country to support these students abroad? Participants will leave able to advise deaf and hard

of hearing students and make necessary adjustments to their programs

Adams

1.8

New Strategies That Prepare Students with Mental Health Challenges for Career Success

Bjarne Tellmann, J.D., Pearson, Inc

Christopher Schnieders, M.A., Saks Institute for Mental Health Law, Policy and ethics

Andrew Imparato, J.D., Association of University Centers on Disability

Stigma, a lack of confidence, and misperceptions about accommodations derail students with mental challenges who want corporate careers Pearson and the Saks Institute at the University

of Southern California partnered to deliver a corporate mentoring program that prepares students for what lies ahead Learn how DSS professionals can initiate similar links with the corporate world

Webster

1.9

Cripping Campus: Disabled Student Activism and Leadership in Disability Cultural Centers in Higher Ed (AVC)

Elizabeth (liz) Thomson, M.A., University of Illinois Chicago

Toni Saia, M.A., University of Arizona

Kim Elmore, M.A., National Center for College Students with Disabilities (NCCSD)

Nell Koneczny, M.A., University of Illinois at Chicago

Zoie Sheets, B.A., University of Illinois at Chicago

If university campuses want to affirm diversity and inclusion, they must actively incorporate disability culture and disabled voices in their campus communities This session will feature disabled students’ voices and lived experiences in the context of creating a disability cultural center (DCC) and/or being a student leader within one

Harbor I

1.10

Hilton or Residence Hall? Managing the Increase in Housing Accommodation Requests

Karen Andrews, M.Ed., University of California Irvine

Richard Gubash, M.S., University of California Santa Cruz

Amanda Kraus, Ph.D., University of Arizona

Mary Lee Vance, Ph.D., California State University Sacramento

Campuses with residential housing facilities are encountering an increase in housing

accommodation requests We will moderate a panel discussion with DS leaders from various campuses, exploring trends and discussing possible solutions Join us to explore this increasinglycomplex issue and hear some creative solutions

Commonwealth C

1.11

Above the “Baseline - Building Better Practices for Complex Requests

Kirsten Behling, M.A., Tuffs University

Andrew Cioffi, M.Ed., Suffolk University

Disability service offices are seeing more students with more involved requests for

accommodations This complexity requires us to think outside of the box We will explore the development of policy and implementation protocol for non-standard accommodations,

including attendance modification, emotional support animals, meal plan accommodations, andsocial interpreters

Marina Ballroom

1.12

Making the Connection: DSS Professionals and Our Position as Partners and Resources in Making Sexual Assault Response Services Accessible

Josh Crary, M.A., Roxbury Community College

Val Erwin, M.Ed., Bowling Green State University

People with disabilities experience sexual assault and domestic violence at much higher rates than nondisabled people This workshop will provide participants with new strategies in

partnering with critical departments involved with Title IX work and developing a lens for trauma-informed work within accessibility services

Faneuil

1.13

What They Aren’t Saying: Faculty (Un)Willingness to Accommodate Students with Hidden Disabilities

Elizabeth McCarron, Ed.D., Bentley University

Faculty resistance to academic accommodations for students with hidden disabilities creates barriers to student learning and academic success We will explore why faculty may question the need for, efficacy of, and fairness of accommodations Participants will learn about the four faculty types, how and why their willingness to accommodate and actions differ, and strategies for addressing the issue

Grand Ballroom

Lunch & Learn Sessions, 12:45-1:45 pm, Thursday, July 11

LL1

Aira: Award-Winning Technology For Blind and Low Vision Users

Greg Stilson, Director of Product Management

Come and learn about how to make your campus exceptionally accessible through Aira You’ll get an overview of Aira, meet its highly-trained agents, hear from Aira users, and learn how to bring Aira to your campus Aira is free to use at the AHEAD conference Download the free app

at https://aria.io/app

Webster

LL2

In the Cloud” with Clockwork

Jamie Axelrod, Northern Arizona University

George Melendy, Clockwork

Clockwork has assisted student services staff with their daily workload, emphasizing ease of use, flexibility, confidentiality, test booking, and reporting Now Clockwork is available in the

“cloud.” Jamie Axelrod, Past President of AHEAD, will take you through the journey of migrating his current “on premise” product to the hosted version of Clockwork

Adams

LL3

Your Ally in Accessibility-related Change Management

Krista Greear, Accessibility Strategist

The introduction of new technology can spark exciting changes Regardless of your role at your institution, there are things you can do to help support an accessibility-related change

management process In this session, you will learn strategies and techniques to re-energize your efforts towards a more inclusive digital ecosystem

Douglass

LL4

Learning Process Automation: Exploring Artificial Intelligence Frontiers in Accessible Learning

Mousumi Kapoor, Founder and CEO, Continual Engine

Rajiv Narayana, CEO, ansrsource

Navneet Kapoor, Member of the Board, Continual Engine

A.P Moller-Maersk, Chief Transformation Officer

Traditional methods of delivering learning content are no longer sufficient to meet rising demand Design and development firm ansrsource, with technology partner Continual Engine, will share how Learning Process Automation is revolutionizing accessible content development

by driving affordability at an unprecedented scale

Faneuil

Concurrent Block 2, 2-3 pm, Thursday, July 11

2.1

The State of the Nation: Challenging Accommodation Trends in our Community

Katherine Hamilton, Sonocent

Amer Latif, B.Sc., Sonocent

RESEARCH

Using Sonocent’s wealth of experience, we explored what would help disability service and AT professionals improve accommodations Our open forum will cover best practice and recurring barriers in offering accommodations Together we will analyze the data by type of institution, state, and student demographics and will provide the collated results in a white paper to all attendees

Marina Ballroom

2.2

Words Matter: Using Language to Guide a Social Justice Approach

Adam Meyer, Ph.D., University of Central Florida

LEADERSHIP

Our written and verbal language paints a picture of disability office operations and expectations while shaping the perceptions others have around disability Many of us emphasize social justiceand social model frameworks in our work We will explore ways to use language to further our social justice goals and frame stakeholder understanding of disability

Otis

2.3

Community College Opens Doors; but What about Students with Intellectual and

Developmental Disabilities?

Michelle Mitchell, M.Ed., Lehigh Carbon Community College

Karen Ladley, M.Ed., Lehigh Carbon Community College

COMMUNITY COLLEGES

We will discuss how a local community college and its neighboring partners collaborated to create belonging through inclusive education Our program has improved access to wonderful partnerships, and supported universally designed curriculum Come learn about SEED (Success, Engagement, Education, Determination) and how to create something similar at your

institution

Commonwealth B

2.4

ASD Transition Supports that Work!

Sonia Thakur, M.A., Humber College

Jeff Szmyr, M.Ed., Humber College

AUTISM

This session introduces a range of programming to support students living with Autism

Spectrum Disorders (ASD) as they transition into, and proceed through, higher education The four types of programs showcased (summer transition day, weekly social group, coaching program, employment preparation event) are designed to help students engage academically and socially

Douglass

2.5

Online Course Accessibility

Two universities share their innovative programs for advancing accessibility in online learning

Commonwealth C

TECHNOLOGY

Online Course Accessibility with Grassroots Efforts

(Accessibility Champions Program)

Jennifer Knott, Ed.D., Columbus State University

Ann Newland, Ed.S., Columbus State University

CSU’s Online Course Accessibility Champions program prepares faculty to be advocates for accessible course design The incentivized program provides accessible course designtrainings and work sessions Faculty cohort members create a course redesign strategy with the goal of meeting CSU accessibility guidelines Faculty are charged with training five faculty members

Where Accessibility Meets Accommodations in Online Learning

Mary Ziegler, M.A., MIT

Kathleen Monagle, Ed.D., MIT

Experience demonstrates that courses that meet WCAG accessibility guidelines may still include scenarios that require individualized accommodation MITx Accessibility shares the development of its process of combining accessibility and individualized

accommodations to provide an accessible online learning portfolio

2.6

Individualization, The Interactive Process and Fundamental Alteration (AVC)

Jamie Axelrod, M.S., Northern Arizona University

Paul Grossman, J.D., Hastings Law School

ADA COORDINATORS

We will look at three key issues that commonly arise in OCR letters and court cases:

individualization, the interactive process, and fundamental alteration determination Focusing your office practices on these important concepts will help you make more informed and helpful decisions when working with students and faculty

Harbor II/III

2.7

The Journey from Worst to First: Rebuilding DS to Support Students in Health Sciences

Christine Low, M.S.W., Icahn School of Medicine at Mount Sinai

Improving Access to STEM Education for Deaf and Hard-of-Hearing Students: Critical

Resources for Teachers, Parents, Students and Employers

Donna Lange, M.S., RIT/NTID

Denise Kavin, Ed D., RIT/NTID

DeafTEC at RIT/NTID will provide an update on resources for broadening deaf and hearing individuals’ participation in STEM careers: a national STEM dual credit program,