Đáp án full môn EN51, đáp án môn EN51, đáp án môn Tiếng Anh thương mại Đáp án full môn EN51 ehou, đáp án môn EN51 ehou , đáp án môn Tiếng Anh thương mại ehou, Đáp án full môn EN51 Tiếng anh thương mại, đáp án môn EN51, đáp án môn Tiếng Anh thương mại trắc nghiệm
Trang 1Ti ng Anh th ế ươ ng m i – ạ EN51
The statement “I am writing to inform you that the goods we
ordered from your company have not been supplied correctly.” is in
Trang 2Ch n mọ ột câu tr lả ời:
a. Accept the complaint Câu tr l i đúng ả ờ
b. Reject the complaint
Trang 3When we received a complaint letter, if the cause of the problem were beyond our responsibility, we could
Trang 4Ph n h iả ồ
The corect answer is : Reject the complaint
Reference : Textbook: Writing Business English – Lesson 3
In a letter of complaint, we describe what should be done to solve the problem in
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An application letter is
Trang 7Ph n h iả ồ
The corect answer is : Cover relevant background information and details
Reference : Textbook: Writing Business English – Lesson 4
The expression “Thank you for your letter of … regarding /
concerning / in connection with…” is used to
Trang 8The expression “If you have questions about (my request / my order), please contact me at…” is used to
Trang 12The corect answer is : To, From, Date, Reference : Textbook: Writing Business English – Lesson 7