human resource management by gary dessler 12th edition ppt chapter 1

... Drucker (2002). Management- Tasks, Responsibilities, Practices, 10 1 -10 8, 13 5 -13 7, 213 , 254-256, Harper Paperbacks 7. Fred Dobb (2002). ISO 90 01: 2000 Quality Registration Step By Step, 12 1- 12 8, 235, ... as: quality management, quality management system, principle of quality management system, ISO 90 01, etc. 2 .1. 1 Quality Management Quality Management is basic theory to build a good management ... 12 1- 12 8, 235, 254-256, Butter Worth-Heineman Ltd. 8. Raymond J(2008). Human resource management, 29, 47, 52 -54, 18 1 -18 4, 19 6 -19 8, John Wiley & Son.UK 9. Giles, K., Lee John. Training for quality,...

Ngày tải lên: 18/04/2013, 17:09

... School 3/9 Contents Module 1 The Origins and Nature of Human Resource Management 1/ 1 1. 1 What is Human Resource Management? 1/ 1 1. 2 The Origins and Evolution of HRM 1/ 2 1. 3 Philosophical and Theoretical ... Perspectives of HRM 1/ 5 1. 4 HRM as a Strategic Activity 1/ 7 1. 5 HRM as an Operational Level Activity 1/ 9 1. 6 Summary 1/ 11 Module 2 Models of Human Resource Management 2 /1 2 .1 Defining Characteristics ... management of people in organisations. 1/ 4 Edinburgh Business School Human Resource Management Human Resource Management Tony Keenan is Professor of Human Resource Management at Edinburgh Business...

Ngày tải lên: 21/08/2012, 17:42

... climate of trust 11 2; Quality management strategies 11 4; Continuous improvement strategies 11 5; Customer service strategy 11 5 9 Resourcing strategy 11 7 Resourcing strategy defined 11 7; The objective ... strategy 12 0; Human resource planning 12 0; Resourcing plans 12 3; Retention strategy 12 6; Flexibility strategy 13 0; Talent management strategy 13 0 10 Learning and development strategy 13 3 Strategic ... accepted by the editor, the publisher or the author. First published in Great Britain in 19 92 as Human Resource Management: Strategy and Action Second edition published as Strategic Human Resource Management: ...

Ngày tải lên: 21/08/2012, 17:43

... 1- 5 914 0-435-5 (h/c) ISBN 1- 5 914 0-436-3 (s/c) ISBN 1- 5 914 0-437 -1 (eISBN) 1. Personnel management. 2. Information technology Management. 3. Knowledge management. I. Torres-Coronas, Teresa, 19 66- II. Arias-Oliva, ... United States of America by Idea Group Publishing (an imprint of Idea Group Inc.) 7 01 E. Chocolate Avenue, Suite 200 Hershey PA 17 033 Tel: 717 -533-8845 Fax: 717 -533-86 61 E-mail: cust@idea-group.com Web ... Cataloging-in-Publication Data e -Human resources management : managing knowledge people / Teresa Torres-Coronas, Mario Arias-Oliva, editors. p. cm. Includes bibliographical references and index. ISBN 1- 5 914 0-435-5...

Ngày tải lên: 21/09/2012, 17:27

Ngày tải lên: 16/09/2013, 12:38

... D. (20 01) . How HR can shape corporate portals. HRMagazine, 46(9), 13 1 -13 7. McKenna, E. (2002). Empowering employees. Retrieved August 2002 from www.fcw.com/fcw/articles/2002/ 010 7/tec-hr- 01- 07-02.asp Netkey. ... Victoria policy paper. Retrieved June 2003 from www.resourceweb/corpmgt/its/ index.html Ordonez, E. (20 01) . MySAP human resources: Human capital management for your business. Retrieved July 2002 ... 11 9 Copyright â 2005, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited. Cedar Group. (20 01) . Cedar 20 01 human resources...

Ngày tải lên: 20/10/2013, 19:15

... following section, I explain human resource management portals before developing a model of their impact on the management of the protean career. Human Resource Portals A human resource portal (or HR ... enrollment on the Web in 2000 compared to just 10 % in 19 99 (HR Focus, 20 01) . Despite this increasing investment in human resource portals and Web-based human resource self-service systems, employees ... development of human resource portals and Web-based human resource self-service systems. These information technologies have allowed employees to self-manage activities previously handled by human resource...

Ngày tải lên: 20/10/2013, 19:15

... Quarterly, 13 (2), 13 1 -14 9. Walker, A.J. (20 01) . Best practices in HR Technology. In A.J. Walker (Ed.), Web-based human resources (pp. 3 -14 ). New York: McGraw-Hill. Workforce. (20 01) . Making on-line ... (Spring), 7 -17 . Sellers, P. (19 94). Don’t call me a slacker. Fortune, (December 12 ), 18 1- 19 6. Sullivan, S.E. (19 99). The changing nature of careers: A review and research agenda. Journal of Management, ... Workforce, 82 (1) , 60-62. Gibbons, J. (20 01) . Technology and employee development. In A.J. Walker (Ed.), Web-based human resources (pp. 96 -11 0). New York: McGraw- Hill. Hall, D.T. (19 96). Protean...

Ngày tải lên: 24/10/2013, 17:15

... Systems 16 1 The Appraisal Process 16 5 Management by Objectives 17 0 The Manager as Facilitator 17 6 Coaching 17 9 Counselling 18 1 Mentoring 18 3 Dealing with Problem Performers 18 4 8 Human Resource ... 4 Management Roles 6 Management Activities 7 B. Leadership in the Context of Management 11 What is a Leader? 11 Formal and Informal Leaders 11 Power and Leadership 12 Leadership Qualities 13 C. Action-Centred ... Organisational Objectives 11 6 Jobs 12 0 Rewards 12 5 6 Management Control 13 3 The Basic Elements of the Control Process 13 5 Setting Standards 13 6 Measuring and Comparing Performance 13 8 Tackling Deviations...

Ngày tải lên: 26/10/2013, 16:15