Contents Overview 1 Introduction to Administering Printers 2 Lab A: Administering a Printer 9 Lab B: Redirecting a Printer 20 Managing Documents in the Print Queue 23 Administering
Trang 1Contents
Overview 1
Introduction to Administering Printers 2
Lab A: Administering a Printer 9
Lab B: Redirecting a Printer 20
Managing Documents in the Print Queue 23
Administering Printers by Using a Web
This course is a prerelease course and is based on
Microsoft Windows 2000 Beta 3 software Content in the
final release of the course may be different than the content
included in this prerelease version All labs in the course
are to be completed using the Beta 3 version of
Microsoft Windows 2000 Advanced Server
Module 6: Administering Printer Resources
Trang 2purpose, without the express written permission of Microsoft Corporation If, however, your only means of access is electronic, permission to print one copy is hereby granted
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property
1999 Microsoft Corporation All rights reserved
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Other product and company names mentioned herein may be the trademarks of their respective owners
Project Lead/Senior Instructional Designer: Red Johnston
Instructional Designers: Tom de Rose (S&T OnSite), Meera Krishna (NIIT (USA) Inc.) Program Manager: Jim Cochran (Volt Computer)
Lab Simulations Developers: David Carlile (ArtSource), Tammy Stockton (Write Stuff) Technical Contributor: Kim Ralls
Graphic Artist: Julie Stone (Independent Contractor)
Editing Manager: Tina Tsiakalis
Editors: Wendy Cleary (S&T OnSite), Diana George (S&T OnSite)
Online Program Manager: Nikki McCormick
Online Support: Tammy Stockton (Write Stuff)
Compact Disc Testing: ST Labs
Production Support: Rob Heiret, Ismael Marrero, Mary Gutierrez (Wasser)
Manufacturing Manager: Bo Galford
Manufacturing Support: Mimi Dukes (S&T OnSite)
Lead Project Manager, Development Services: Elaine Nuerenberg
Lead Product Manager: Sandy Alto
Group Product Manager: Robert Stewart
Trang 3Introduction
This module provides students with the knowledge and skills that are necessary
to administer printers in a Microsoft® Windows® 2000 network The module discusses the printing components and the procedures to share a printer and locate a printer on the network The module also explains printer permissions and the procedure to assign printer permissions to users and groups It also covers the tasks involved in managing printers, such as pausing and restarting printers Finally, the module discusses how to manage documents in a print queue.There are three labs in this module In the first lab, students locate an existing printer, assign permissions to a printer, and share a printer on the network In the second lab, students pause and restart a printer and redirect print jobs to another printer In the third lab, students administer a print queue using Microsoft Internet Explorer
Materials and Preparation
This section provides you with the materials and preparation needed to teach this module
Materials
To teach this module, you need the following materials:
!"Microsoft PowerPoint® file 1556A_06.ppt
!"Module 6, “Administering Printer Resources”
Preparation
To prepare for this module, you should:
!"Read all the materials for this module Some topics have animated slides that are indicated by an icon in the lower left corner of the slide These slides require you to click them to play the animation
!"Review the Delivery Tips, Key Points, and animations in the module
!"Complete the three labs
!"Study the review questions and prepare alternative answers for discussion
!"Anticipate questions that students might ask Write out the questions and provide answers to them
Presentation:
60 Minutes
Labs:
45 Minutes
Trang 4Module Strategy
Use the following strategy to present this module:
!"Introduction to Administering Printers Provide an overview of the printing process and the key printing components The topic on printing components has an animated slide The icon on the lower left corner of the slide identifies the slide Use the slide to walk students through the printing process Then explain the procedures to share a printer on the network and locate a shared printer on the network
!"Managing Printer Permissions Explain the importance of using permissions to control access to printers Introduce the three levels of permissions and demonstrate the procedure to assign printer permissions
!"Managing Printers Introduce the various tasks that a printer administrator will need to perform Then demonstrate and explain the procedures to assign forms to paper trays, set a separator page, pause and restart printers, set the priority and printing time for a printer, and redirect documents to a different print device
!"Managing Documents in the Print Queue Explain that Windows 2000 provides the ability to manage documents in the print queue An administrator can pause, resume, and cancel the printing of documents Also, administrators can set the priority and printing time for print jobs in the queue
!"Administering Printers by Using a Web Browser Discuss the advantage of administering printers from a central location Then, demonstrate the procedure to access printers and manage them using
a Web browser
!"Best Practices Read the best practices before you start the module, and then refer to the appropriate practice as you teach the corresponding module section Then,
at the end of the module, summarize all of the best practices for the module
Trang 5Customization Information
This section identifies the lab setup requirements for a module and the configuration changes that occur on the student computers during the labs This information is provided to assist you in replicating or customizing Microsoft Official Curriculum (MOC) courseware
The labs in this module are also dependent on the classroom configuration that is specified in the “Customization Information” section at
the end of the Classroom Setup Guide for course 1556A, Administering
To prepare the student computers to meet this requirement:
!"Run the Lab061.cmd script on one of the two domain controllers in each subdomain
If you run the script on both domain controllers, the labs will not function properly
Setup Requirement 2
The labs in this module require that the printers described in the following table
be installed on the student computers
HP LaserJet 5Si HP LaserJet 5Si 2 <not shared> No
To prepare the student computers to meet this requirement, perform one of the following actions:
!"From the Trainer Materials compact disc, run the Instprint.bat script on each domain controller in each child domain
If you use the script to install the printers, you will have to open the printers folder and stop sharing HP LaserJet 5Si 2
!"Install the printers manually on each domain controller
Ensure that the List in directory option is selected when sharing the printers
manually
Important
Caution
Caution
Trang 7Overview
! Introduction to Administering Printers
! Managing Printer Permissions
! Managing Printers
! Managing Documents in the Print Queue
! Administering Printers by Using a Web Browser
! Best Practices
Printers are a common resource shared by multiple users on a network As an administrator, you need to assign permissions to users to access the printers on the network, as well as perform tasks such as managing the print queue, setting printer priority, and redirecting documents to a different printer With
Microsoft® Windows® 2000, you can perform printer administration tasks by using a Web browser This simplifies the tasks greatly by centralizing printer management
At the end of this module, you will be able to:
!"Access printers for administration
!"Manage printer permissions
!"Manage printers
!"Manage documents in the print queue
!"Administer printers by using a Web browser
!"Apply best practices for administering printers
In this module, you will learn
about administering printers
that are a part of the existing
network
Trang 8# Introduction to Administering Printers
! Printing Components
! Sharing a Printer
! Locating Printers for Administration
With Windows 2000, you can share printing resources across an entire network and administer printing from a central location
To administer printers, you should be familiar with the different printing components in order to understand how they fit together You should also be aware of how to share printers on the network and locate them for
administrator, you will need
to manage the printer
resources on the network
Delivery Tip
This is an introduction to
printer administration
Prepare students for the
topic by providing the
following key points of
information
Key Points
The printing components
work together to complete
the print process
Printers can be shared
for use by a large number
of users
To locate shared printers for
administration, use the Find
feature
Trang 9Printing Components
Word.doc Printer
Print Device
Print Server Print Command
Printer Driver
Word.doc
There are four important printing components in a network environment These are printers, printer drivers, print servers and print devices To understand how these components function together, let us examine the path followed by a print command after it is issued from a computer
On the computer on which it is issued, the print command goes to a printer A
printer is the software interface between the print device and the operating
system of the computer The printer defines where a print command will go to reach the print device (the local computer, a network location, or a file), when it will go, and various other aspects of the printing process When users make connections to printers, they use printer names, which can point to one or more print devices
From the printer, the print command is sent to a print server A print server is
the computer that receives and processes documents from client computers The print server uses a printer driver that is installed on it to convert the print
command so that it is possible for a print device to print a document A printer
driver is one or more files containing information that Windows 2000 requires
to convert print commands into a specific printer language, such as PostScript
A printer driver is specific to each print device model
After the printer driver converts a print command into a specific printer
language, it goes to the print device A print device is the hardware device that
produces printed documents Windows 2000 supports the following print devices:
!"Local print devices, which are connected to the local computer
!"Network-interface print devices, which are connected to a print server
through the network
Slide Objective
To introduce the various
printing terms
Lead-in
Before you administer the
printers in the network, you
need to understand the
different printing terms
Delivery Tip
The slide for this topic is
animated The icon on the
lower left corner indicates
the animated slide Begin by
explaining to students that
the term “printer” is
commonly used to refer to
the print device Then
proceed to explain what the
printer is, and walk students
through the print process
Trang 10Drivers for different versions of Windows
If this printer is shared with users running different versions of Windows then you will need to install additional drivers for it.
General Sharing Ports Advanced Security Device Settings
A printer is a resource that multiple users will probably need to access To make this possible, you need to share the printer To share a printer, you need to specify a share name for the printer and then assign access permissions for users
to connect to it
To share a printer:
1 Select the printer that you need to share, right-click it, and then click
Properties
2 In the Properties dialog box, click the Sharing tab
3 Select the Shared as option, and then type a share name in the box
4 Select the List in the Directory check box to ensure that the printer
displays in Active Directory™ directory service
5 After you specify the required information in the Printer Properties dialog box, click OK
If any of the computers in the network that will connect to the shared printer are running a version of Windows other than Windows 2000, you need
to install additional drivers on the shared printer
Slide Objective
To explain how to share a
printer
Lead-in
Multiple users on the
network can access a
printer To make it possible
for all users to access the
printer, you need to share it
Delivery Tip
Demonstrate how to share a
printer
Note
Trang 11Locating Printers for Administration
Find Printers
File Edit View Help
Find Now Stop Clear All
Browse
Advanced Printers
To help you locate a shared printer easily, Windows 2000 provides the Find feature
To find a shared printer:
1 In Active Directory Users and Computers, right-click the domain name to
which the printer belongs, and then click Find
2 In the Find list, select Printers Add any search criteria for which you wish
to search—such as name, location, or model—or leave the search criteria unspecified to search for all printers in the domain When you are done,
click Find Now
You can also use the Search For Printers option on the Start menu to access the same Find Printers dialog box
You will need to access some tasks that you perform with the printers directly,
either through the Printers option in Control Panel, or by clicking Printers on the Settings menu on the Start menu
Slide Objective
To explain how to locate a
printer in the network
Lead-in
To administer a printer in
the network, you need to
locate it in Active Directory
Key Point
When the size of Active
Directory becomes large,
locating a specific printer
can be very difficult You
can simplify this task by
using the Find feature
Trang 12# Managing Printer Permissions
! Introduction to Printer Permissions
! Assigning Printer Permissions
Permissions
Windows 2000 allows you to control printer usage and administration by assigning permissions By using printer permissions, you can control which users are able to use a printer You can also assign printer permissions to control which users can administer a printer and set the level of administration for managing printers and documents
Slide Objective
To introduce managing
printer permissions
Lead-in
You set printer permissions
to control the use and
administration of the printers
in the network
Delivery Tip
This section explains printer
permissions Prepare
students for the topic by
providing the following key
points of information
Key Points
Permissions help to control
the use of a printer
Assign printer permissions
to allow administrative
capabilities to specific
users
Trang 13Introduction to Printer Permissions
! Allow or Deny Printer Permissions
You will use printer permissions to delegate responsibilities for specific printers
to users who are not administrators You can also use permissions to limit user access to certain printers for security reasons Windows 2000 provides three levels of printer permissions: Print, Manage Documents, and Manage Printers The following table lists the capabilities of each level of permission
Manage documents
Manage printers
Pause, resume, restart, and cancel the user’s own document
Pause, resume, restart, and cancel all other users’ documents
No Yes Yes
Pause and resume a printer, and take
a printer offline
You can allow or deny printer permissions Denied permissions always override
allowed permissions For example, if you select the Deny check box next to
Manage Documents for the Everyone group, no one can manage documents,
even if you granted this permission to another user account or group This is because all user accounts are members of the Everyone group
Slide Objective
To explain printer
permissions
Lead-in
You can use printer
permissions to control who
can print and the types of
administrative tasks that a
user can do
Delivery Tip
Emphasize to students that
they should grant to users
only the minimum
permissions required to
perform their jobs
Trang 14Assigning Printer Permissions
HP LaserJet 4Si Properties
General Sharing Ports Advanced Security Device Settings
Add
Remove Name
Permissions:
Advanced
Print Manage Printers Manage Documents
Allow Deny
Everyone
Creator Owner Administrators (NWTRADERS\Administrators) Server Operators (NWTRADERS\Server Operators) Print Operators (NWTRADERS\Print Operators)
$
You can assign printer permissions to users or groups By default, Windows
2000 assigns the Print permission for each printer to the built-in Everyone group, allowing all users to send documents to the printer However, you can change these permissions if you need to restrict printer access to specific users
or groups For example, you might need to limit the use of a color printer to users from the Marketing department of your organization In this case, you would remove the default permission of the Everyone group and assign permission only to the Marketing group
To assign printer permissions:
1 Locate the printer by using the Find feature, and then select it
2 In the Properties dialog box, click the Security tab Now, you can add,
remove, or modify printer permissions for users and groups
Slide Objective
To explain how to assign
printer permissions
Lead-in
Remove the default Print
permission that is assigned
to the Everyone group,
unless you want anyone to
be able to print to the
printer
Delivery Tip
Review the membership of
the Everyone group
Demonstrate how to change
print permissions
Key Point
All users have the Print
permission by default
Trang 15Lab A: Administering a Printer
Objectives
After completing this lab, you will be able to:
!"Find a printer in Active Directory™ directory service
!"Share a printer
!"Assign permissions to a printer
Prerequisites
Before working on this lab, you must:
!"Be familiar with assigning permissions
Estimated time to complete this lab: 15 minutes
For More Information
You need the following information:
Your domain name _
Your computer name _
Your partner’s computer name
Slide Objective
To introduce the lab
Lead-in
In this lab, you will use the
Find feature to locate a
printer, share a printer, and
modify printer permissions
Delivery Tip
Explain the lab objectives
Review the lab answers
Ask students if they
encountered any problems
during the lab
Trang 16Exercise 1
Finding a Printer and Assigning Permissions
You have a single color printer to which everyone in your organization currently has access Because of the high cost of color printing, you need to limit the users who are able to use this printer Personnel in the Sales and Graphics departments are the only users that absolutely require the use of the color printer You will need to locate the printer in Active Directory, give the Sales and Graphics groups permission to use it, and remove the capability for others to submit jobs
!!To find the color printer
1 Log on to Microsoft® Windows® 2000 as Administrator
2 Click Start, click Programs, click Administrative Tools, and then click
Active Directory Users and Computers
3 Maximize the window
4 Right-click DomainName.nwtraders.msft (where DomainName is your
domain)
5 Click Find
6 In the Find Users, Contacts, and Groups dialog box, in the Find list, select Printers
The name of the dialog box changes to Find Printers
7 In the In box, make sure that your domain name is selected
8 On the Features tab, select the Can print color check box
What other information would be useful in searching for printers?
Answers will vary Possible answers include location, paper size, and resolution
When would this information be useful?
Location—when you want to determine the proximity to a certain department
Paper size—when you want to specify legal size for accounting spread sheets
9 Click Find Now
The HP Color LaserJet 5 printer for both your partner and you should
appear in the section at the bottom of the Find Printers dialog box
When using Find, where are you actually looking for the printers?
You are searching Active Directory for the shared printers
Trang 17
1 Right-click the printer for your server, and then click Properties
2 Click the Security tab
Who can submit print jobs currently?
The Everyone group, Administrators, Server Operators, and Print Operators
3 Click Add
4 Select the Sales group, and then click Add
5 Select the Graphics group, and then click Add
6 Click OK to close the Select Users, Computers, or Groups dialog box
What are the default permissions applied to the groups?
What else must you do to prevent other users from printing to this printer?
You must remove the Everyone group
7 Select the Everyone group, and then click Remove
8 Click OK to close the Printer Properties dialog box
9 Close the Find Printers dialog box
10 Close Active Directory Users and Computers
11 Log off Windows 2000
Trang 18Exercise 2
Sharing a Printer
You have installed a new print device on a server and want users on the network to be able to use it You only want users that have been validated by a domain controller to be able to use the printer You will have to log on to the server to accomplish this You will need to share the printer and assign permissions to allow only users that have valid accounts in the domain to use the printer
!!To share a printer
1 Log on to Windows 2000 as Administrator with a password of password
2 Click Start, point to Settings, and then click Printers to open the Printers
folder
The Printers folder opens, showing the printers that have been installed on the server
How can you tell which printers have been shared?
Shared printers will appear with an icon of a hand beneath them
3 Right-click HP LaserJet 5SI 2, and then click Sharing
The Properties dialog box for the HP LaserJet 5SI 2 opens with the
Sharing tab open
4 Click Shared as
5 Type HPLaser2
Why is it necessary to share a printer?
Sharing the printer allows others on the network to use it
Make sure the List in the Directory check box is selected
What will happen if List in the Directory is not selected?
You will not be able to use the Find feature and search Active Directory for the printer
Note
Trang 191 Click the Security tab
The default permissions appear
2 Select the Everyone group, and then click Remove
3 Click Add
4 Select the Users group, and then click Add
5 Click OK to close the Select Users, Computers, or Groups dialog box
What are the default permissions applied to the group?
6 Click OK to close the Printer Properties dialog box
7 Close the Printers folder
8 Log off Windows 2000
Trang 20# Managing Printers
! Assigning Forms to Paper Trays
! Setting a Separator Page
! Pausing and Restarting a Printer
! Setting Priority and Printing Time for a Printer
! Redirecting Documents to a Different Print Device
To ensure that the printers in the network are available when required and provide facilities such as a choice of paper sizes and identification for different print jobs, it is necessary to administer them The tasks involved in printer administration include assigning forms to paper trays and setting a separator page You can pause, resume, and cancel documents if a problem occurs on a print device, and you can set priority and printing times for a print device Also,
if a print device fails, you can redirect documents to a different print device
This section covers
managing printers Prepare
students for the topic by
providing the following key
You can pause, resume,
and cancel documents on a
faulty print device
You can set the priority and
printing time for a print
device
You can redirect documents
from a faulty print device to
a different print device