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Tiêu đề Mcts Microsoft® Exchange Server 2007 Configuration Study Guide (Exam 70-236)
Tác giả Will Schmied, Kevin Miller
Người hướng dẫn Acquisitions Editor: Jeff Kellum, Development Editor: Lisa Bishop, Technical Editor: Rodney Fournier, Production Editor: Eric Charbonneau, Copy Editor: Kim Wimpsett, Production Manager: Tim Tate, Vice President and Executive Group Publisher: Richard Swadley, Vice President and Executive Publisher: Joseph B. Wikert, Vice President and Publisher: Neil Edde, Media Project Supervisor: Laura Atkinson, Media Development Specialist: Kit Malone, Media Quality Assurance: Angela Deny, Book Designer: Judy Fung, Compositor: Craig Woods, Happenstance Type-O-Rama, Proofreader: Nancy Riddiough, Indexer: Ted Laux, Anniversary Logo Design: Richard Pacifico, Cover Designer: Ryan Sneed
Trường học Wiley Publishing, Inc.
Thể loại study guide
Năm xuất bản 2007
Thành phố Indianapolis
Định dạng
Số trang 696
Dung lượng 25,97 MB

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Nội dung

Assessment Test xxxi What’s No Longer Supported in Exchange Server 2007 4Features That Have Been Removed or Replaced 5Features That Have Been Deemphasized 6Active Directory in Windows Se

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Wiley Publishing, Inc.

68199.book Page i Monday, August 13, 2007 8:18 AM

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Acquisitions Editor: Jeff Kellum

Development Editor: Lisa Bishop

Technical Editor: Rodney Fournier

Production Editor: Eric Charbonneau

Copy Editor: Kim Wimpsett

Production Manager: Tim Tate

Vice President and Executive Group Publisher: Richard Swadley

Vice President and Executive Publisher: Joseph B Wikert

Vice President and Publisher: Neil Edde

Media Project Supervisor: Laura Atkinson

Media Development Specialist: Kit Malone

Media Quality Assurance: Angela Deny

Book Designer: Judy Fung

Compositor: Craig Woods, Happenstance Type-O-Rama

Proofreader: Nancy Riddiough

Indexer: Ted Laux

Anniversary Logo Design: Richard Pacifico

Cover Designer: Ryan Sneed

Copyright © 2007 by Wiley Publishing, Inc., Indianapolis, Indiana

Published by Wiley Publishing, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 978-0-470-06819-9

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sec- tions 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Pub- lisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600 Requests to the Publisher for per- mission should be addressed to the Legal Department, Wiley Publishing, Inc., 10475 Crosspoint Blvd., Indianap- olis, IN 46256, (317) 572-3447, fax (317) 572-4355, or online at http://www.wiley.com/go/permissions Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose No warranty may be created or extended by sales

or promotional materials The advice and strategies contained herein may not be suitable for every situation This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other pro- fessional services If professional assistance is required, the services of a competent professional person should be sought Neither the publisher nor the author shall be liable for damages arising herefrom The fact that an organi- zation or Website is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Website may provide or recom- mendations it may make Further, readers should be aware that Internet Websites listed in this work may have changed or disappeared between when this work was written and when it is read.

For general information on our other products and services or to obtain technical support, please contact our Customer Care Department within the U.S at (800) 762-2974, outside the U.S at (317) 572-3993 or fax (317) 572-4002 Wiley also publishes its books in a variety of electronic formats Some content that appears in print may not be available in electronic books.

Library of Congress Cataloging-in-Publication Data is available from the publisher.

TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc and/or its affiliates, in the United States and other countries, and may not be used without written permission Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other countries All other trademarks are the property of their respective owners Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book.

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Dear Reader

Thank you for choosing MCTS: Microsoft Exchange Server 2007 Configuration Study Guide (70-236) This book is part of a family of premium quality Sybex books, all written

by outstanding authors who combine practical experience with a gift for teaching

Sybex was founded in 1976 More than thirty years later, we’re still committed to producing consistently exceptional books With each of our titles we’re working hard to set a new standard for the industry From the paper we print on, to the authors we work with, our goal is to bring you the best books available

I hope you see all that reflected in these pages I’d be very interested to hear your comments and get your feedback on how we’re doing Feel free to let me know what you think about this or any other Sybex book by sending me an email at nedde@wiley.com, or if you think you’ve found a technical error in this book, please visit http://sybex.custhelp.com Customer feedback is critical to our efforts at Sybex

Best regards,

Neil EddeVice President and PublisherSybex, an Imprint of Wiley

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To my wonderful and very understanding family: Thank you for your support on all those late nights and long weekends.

—Will Schmied

I would just like to thank my wife, Coraleigh, for her help and support in writing

It would not have been possible for me without her.

—Kevin Miller

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I would like to thank all of the outstanding staff at Wiley Publishing, especially Lisa Brown, Jeff Kellum and Maureen Adams who brought this project to life Thanks to contributing authors Russ Kaufman and Kevin Miller for the wonderful assistance in pulling together this project Lastly, many thanks to Rodney Fournier, the hardest working Tech Editor I’ve had the pleasure to work with

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About the Authors

Will Schmied, BSET, MCITP, MCSE, MCTS, MCSA, CWNA, TICSA, Security+, Network+, A+, is a Senior Systems Administrator for a world renowned children’s research hospital As

a freelance writer, Will has worked with many publishers, including Microsoft and Wiley Will has also worked directly with Microsoft in the exam-development process on multiple occa-sions occasions and holds a Bachelor’s degree in mechanical engineering technology from Old Dominion University, along with his various IT industry certifications Before becoming a civilian, he served in the United States Navy for over 12 years in the nuclear power field

Kevin Miller is an Exchange architect currently working for 3Sharp after leaving the Exchange team at Microsoft and the professional services consulting arm of Dell Kevin has been involved with Exchange since the beginning, pre-Microsoft, when it was known as Network Courier Before joining the Exchange team at Microsoft, Kevin was an Exchange MVP for a number of years and is still very involved in the Exchange communities Kevin currently resides in Wood-inville, Washington, with his wife Coraleigh and his son Trenton

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Contents at a Glance

Assessment Test xxxi

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Assessment Test xxxi

What’s No Longer Supported in Exchange Server 2007 4Features That Have Been Removed or Replaced 5Features That Have Been Deemphasized 6Active Directory in Windows Server 2003 Review 6Active Directory in Windows Server 2003 7Active Directory and Exchange Server 2007 15Summary 19

2007 Installation29

Exchange Server 2007 Editions and Licensing 30

Additional Enterprise Edition Features 31Exchange Server 2007 Compared to Previous Versions 31

Preinstallation Server and Network Considerations 37

Verifying Windows Services and Components 45Installing the Security Configuration Wizard 48

Running Network and Domain Controller Diagnostics Tests 49Configuring Storage for Exchange Server 2007 50Preinstallation Modification of Active Directory 54Verifying Domain and Forest Functional Levels 56Preparing a Windows Active Directory Forest 57Preparing the Root Windows Active

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Choosing the Exchange Roles to Install 76

Performing Command-Line and Unattended Installations

Understanding the Exchange Storage Structure 124Configuring Storage Groups and Mailbox Databases 127

Understanding the Message Routing Process 149

Understanding the Client Access Process 178

Changing Roles and Removing Servers from the

Removing Exchange Servers from the

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Contents xi

Configuring the Edge Transport Server 208

Configuring and Managing Antispam Settings 217

Configuring Microsoft Forefront Security for Exchange Server 234Installing Forefront Security for Exchange Server 235Configuring Forefront for Exchange Server 240Summary 250

Configuring User Accounts and Mailboxes 261

Managing User Accounts and Mailboxes 261Modifying Mailbox-Enabled User Accounts 272

Managing Mail-Enabled User Accounts 287

Understanding Group Types and Scopes 295

Managing Dynamic Distribution Groups 309Modifying Dynamic Distribution Groups 312

Creating Contacts with the Exchange

Creating Resource Mailboxes with the Exchange

Creating Accounts and Mailboxes with

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xii Contents

Configuring Message Compliance and Record Management 342

Configuring Managed Content Settings 346Configuring Managed Folder Mailbox Policies 346Configuring the Managed Folder Assistant 350Configuring Rights Management Service (RMS)

Configuring Message Classifications 351

Configuring Email Address–Generation Policies 356

Summary 364

Creating the Public Folder Database 375Exploring the Public Folder Management Options 376Working with the Public Folder Hierarchy 389

Configuring Windows Mobile Devices and ActiveSync 414Summary 426

Managing Mail Queues and Message Tracking 436

Managing Exchange Queues and Queued Items 437

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Installing and Configuring Cluster Hardware 479

Installing and Configuring the Operating System 481

Installing and Configuring Network Load Balancing 489Installing and Configuring the Network Load

Configuring Local Continuous Replication 497Preparing for Local Continuous Replication 499Enabling Local Continuous Replication 500Disabling Local Continuous Replication 502Seeding a Local Continuous Replication Copy 503Testing the Health of the Local Continuous Copy Process 505

Meeting Basic Requirements for Single Copy Cluster 507

Configuring Cluster Continuous Replication 512

Avoiding Disasters and Reacting to Them 537

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xiv Contents

Creating, Modifying, and Performing Backup Jobs 545Monitoring and Validating Backup Jobs 547Repairing a Damaged Exchange Database 548

Recovering Messages with Deleted Items Retention 555Recovering Deleted Mailboxes with Deleted

Backing Up and Recovering Different Server Roles 562Backing Up and Recovering a Client Access Server 563Backing Up and Recovering a Hub Transport server 564Backing Up and Recovering an Edge Transport server 565Backing Up and Recovering a Mailbox Server 567Summary 567

Using the Exchange Performance Troubleshooter 586

Creating Database and Message Queue Reports 594Creating Mailbox and User Usage Reports 596Summary 600

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Table of Exercises

Exercise 2.1 Installing Required Services and Components 45

Exercise 2.2 Installing the Security Configuration Wizard 48

Exercise 2.3 Verifying the Domain and Forest Functional Levels 56

Exercise 2.4 Running the /PrepareSchema Command 58

Exercise 2.5 Running the /PrepareAD Command 59

Exercise 2.6 Running the /PrepareDomain Command 62

Exercise 2.7 Running the /PrepareLegacyExchangePermissions Command 64

Exercise 3.1 Installing Exchange Server 2007 from the Graphical User Interface 78

Exercise 3.2 Performing Post-installation Configuration of Exchange Server 2007 84 Exercise 3.3 Installing the Security Configuration Wizard 99

Exercise 3.4 Using the Security Configuration Wizard to Configure Exchange Server security 101

Exercise 3.5 Adding Administrative Roles 111

Exercise 4.1 Creating a New Storage Group 128

Exercise 4.2 Changing Storage Group Paths 134

Exercise 4.3 Creating a New Mailbox Store 137

Exercise 4.4 Creating and Configuring the Postmaster Mailbox 154

Exercise 4.5 Creating a Remote Domain 157

Exercise 4.6 Creating an Accepted Domain 161

Exercise 4.7 Creating an SMTP Send Connector 164

Exercise 4.8 Creating an SMTP Receive Connector 170

Exercise 4.9 Configuring SharePoint and File Server Access 180

Exercise 4.10 Disabling SharePoint and File Server Integration with OWA 182

Exercise 4.11 Installing a Third-Party SSL Certificate 192

Exercise 5.1 Creating a New Edge Subscription 214

Exercise 5.2 Installing Forefront Security for Exchange Server 235

Exercise 6.1 Creating a New Mailbox-Enabled User 263

Exercise 6.2 Mailbox-Enabling an Existing User 266

Exercise 6.3 Creating a New User Account in Active Directory Users and Computers 270

Exercise 6.4 Connecting a Disconnected Mailbox 285

Exercise 6.5 Creating a New Mail-Enabled User 287

Exercise 6.6 Mail-Enabling an Existing User 288

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xvi Table of Exercises

Exercise 6.7 Configuring Send As Permissions on a Mailbox 293

Exercise 6.8 Creating a New Distribution Group 298

Exercise 6.9 Mail-Enabling an Existing Security Group 299

Exercise 6.10 Creating a New Group in Active Directory 302

Exercise 6.11 Creating a New Distribution Group 310

Exercise 6.12 Creating a New Mail Contact 316

Exercise 6.13 Mail-Enabling an Existing Contact 317

Exercise 6.14 Creating a New Contact in Active Directory Users and Computers 318

Exercise 6.15 Creating a New Resource Mailbox 322

Exercise 7.1 Creating a Managed Folder Using the Exchange Management Console 345

Exercise 7.2 Creating a Managed Folder Using the Exchange Management Shell 346

Exercise 7.3 Creating a Managed Content Setting Using the Exchange Management Console 347

Exercise 7.4 Creating a Managed Content Setting Using the Exchange Management Shell 348

Exercise 7.5 Creating a Managed Folder Mailbox Policy Using the Exchange Management Shell 348

Exercise 7.6 Creating a Managed Folder Mailbox Policy Using the Exchange Management Shell 349

Exercise 7.7 Applying a Managed Folder Mailbox Policy Using the Exchange Management Console 349

Exercise 7.8 Applying a Managed Folder Mailbox Policy Using Exchange Management Shell 349

Exercise 7.9 Scheduling the Managed Folder Assistant Using the Exchange Management Console 350

Exercise 7.10 Scheduling the Managed Folder Assistant Using the Exchange Management Shell 351

Exercise 7.11 Creating a New Transport Rule Using the Exchange Management Console 355

Exercise 7.12 Creating a New Transport Rule Using the Exchange Management Shell 356

Exercise 7.13 Creating a New Email Address Policy Using the Exchange Management Console 358

Exercise 7.14 Creating a New Email Address Policy Using the Exchange Management Shell 359

Exercise 7.15 Creating a New Address List Using the Exchange Management Console 360

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Table of Exercises xvii

Management Console 362

Exercise 7.18 Creating an ActiveSync Mailbox Policy Using the Exchange Management Shell 363

Exercise 8.1 Creating a New Public Folder Database 376

Exercise 8.2 Creating New Public Folders with Outlook 382

Exercise 8.3 Creating Public Folder Replicas 394

Exercise 8.4 Installing an SSL Certificate 410

Exercise 8.5 Assigning an ActiveSync Policy to a User 419

Exercise 8.6 Configuring ActiveSync on a Mobile Device 420

Exercise 8.7 Wiping a Mobile Device 425

Exercise 9.1 Moving a Mailbox with the Exchange Management Console 454

Exercise 10.1 Installing and Configuring the Cluster Service 484

Exercise 10.2 Using the Exchange Management Console to Configure LCR for an Existing Storage Group 500

Exercise 10.3 Using the Exchange Management Shell (PowerShell) to Configure LCR for an Existing Storage Group 501

Exercise 10.4 Using the Exchange Management Console to Create a Storage Group and Enable It for LCR 501

Exercise 10.5 Using the Exchange Management Shell (PowerShell) to Create a Storage Group and Enable It for LCR 502

Exercise 10.6 Using the Exchange Management Console to Disable LCR 502

Exercise 10.8 Seeding the LCR Database Using the Exchange Management Shell 503

Exercise 10.7 Using the Exchange Management Shell to Disable LCR 503

Exercise 10.9 Seeding the LCR Database Using the Exchange Management Console 504

Exercise 10.10 Testing Health of LCR Using Exchange Management Console 505

Exercise 10.11 Recovering from Corrupt Database to the Copy 506

Exercise 10.12 Installing SCC on Active Node and on Passive Node Computers Using the Exchange Management Shell 508

Exercise 10.13 Installing SCC on Active Node and on Passive Node Computers Using the Exchange Management Console 509

Exercise 10.14 Installing a Two-Node MNS Cluster 514

Exercise 10.15 Implementing File Share Witness 516

Exercise 10.16 Identifying Current Transport Dumpster Settings 517

Exercise 10.17 Setting Transport Dumpster Settings 518

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xviii Table of Exercises

Exercise 10.18 Installing a CCR Cluster 519

Exercise 11.1 Backing Up the Exchange Server Mailbox Database with Windows Server Backup 545

Exercise 11.2 Recovering Deleted Items in Outlook Web Access 555

Exercise 11.3 Recovering Deleted Items in Outlook 555

Exercise 11.4 Recovering a Deleted Mailbox Using the Exchange Management Console 556

Exercise 11.5 Recovering a Deleted Mailbox Using the Exchange Management Shell 558

Exercise 11.6 Recovering an Exchange Database 561

Exercise 11.7 Backing Up an Edge Transport server 566

Exercise 11.8 Restoring an Edge Transport server 566

Exercise 12.1 Using the Exchange Performance Troubleshooter 586

Exercise 12.2 Creating a Health Report 590

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focus on a job role and are not necessarily focused on a single technology but rather a prehensive set of skills for performing the job role being tested The Architect series of cer-tifications offered by Microsoft are premier certifications that consist of passing a review board consisting of previously certified architects To apply for the Architect series of cer-tifications, you must have a minimum of 10 years of industry experience

com-When obtaining a Technology series certification, you are recognized as a Microsoft

Certified Technology Specialist (MCTS) on the specific technology or technologies on

which you have been tested The Professional series certifications include Microsoft tified IT Professional (MCITP) and Microsoft Certified Professional Developer (MCPD) Passing the review board for an Architect series certification will allow you to become a Microsoft Certified Architect (MCA)

Cer-This book has been developed to give you the critical skills and knowledge you need to prepare for the 70-236 exam requirement for obtaining the MCTS: Configuring Exchange Server 2007

The Microsoft Certified Professional Program

Since the inception of its certification program, Microsoft has certified more than two million people As the computer network industry continues to increase in both size and complexity, this number is sure to grow—and the need for proven ability will also increase Certifications can help companies verify the skills of prospective employees and contractors

Microsoft has developed its Microsoft Certified Professional (MCP) program to give you

credentials that verify your ability to work with Microsoft products effectively and professionally Several levels of certification are available based on specific suites of exams Microsoft has recently created a new generation of certification programs:

Microsoft Certified Technology Specialist (MCTS) The MCTS certification is considered

the entry-level certification for the new generation of Microsoft certifications The MCTS

certification program targets specific technologies instead of specific job roles You must take and pass one to three exams

Microsoft Certified IT Professional (MCITP) The MCITP certification is a Professional

series certification that tests network and systems administrators on job roles, rather than only

on a specific technology The MCITP generally consists of one to three exams, in addition to obtaining an MCTS-level certification

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xx Introduction

Microsoft Certified Professional Developer (MCPD) The MCPD certification is a

Profes-sional series certification for application developers Similar to the MCITP, the MCPD is

focused on a job role rather than on a single technology The MCPD generally consists of one

to three exams, in addition to obtaining an MCTS-level certification

Microsoft Certified Architect (MCA) The MCA certification is Microsoft’s premier

certifi-cation series Obtaining the MCA requires a minimum of 10 years of experience and requires

the candidate to pass a review board consisting of peer architects

How Do You Become Certified on Exchange Server 2007?

Attaining a Microsoft certification has always been a challenge In the past, students have been

able to acquire detailed exam information—even most of the exam questions—from online

“brain dumps” and third-party “cram” books or software products For the new generation

of exams, this is simply not the case

Microsoft has taken strong steps to protect the security and integrity of its new certification

tracks Now prospective candidates must complete a course of study that develops detailed

knowledge about a wide range of topics It supplies them with the true skills needed, derived

from working with the technology being tested

The new generations of Microsoft certification programs are heavily weighted toward

hands-on skills and experience It is recommended that candidates have troubleshooting skills

acquired through hands-on experience and working knowledge

Fortunately, if you are willing to dedicate the time and effort to learn Exchange Server 2007,

you can prepare yourself well for the exam by using the proper tools By working through this

book, you can successfully meet the exam requirements to pass the Configuring Exchange Server

2007 exam

This book is part of a complete series of Microsoft certification study guides, published

by Sybex, that together cover the new MCTS, MCITP, and MCPD exams, as well as the

core MCSA and MCSE operating system requirements Please visit the Sybex website at

www.sybex.com for complete program and product details

MCTS Exam Requirements

Candidates for MCTS certification on Exchange Server 2007 must pass one Exchange

Server 2007 exam Other MCTS certifications may require up to three exams For a more

detailed description of the Microsoft certification programs, including a list of all the exams,

visit the Microsoft Learning Website at www.microsoft.com/learning/mcp

The Configuring Exchange Server 2007 Exam

The Configuring Exchange Server 2007 exam covers concepts and skills related to installing,

configuring, and managing Exchange Server 2007 in the enterprise It emphasizes the

follow-ing elements of Exchange Server 2007 support and administration:

 Installing and configuring Microsoft Exchange servers

 Configuring recipients and public folders

 Configuring the Exchange infrastructure

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Introduction xxi

 Monitoring and reporting

 Configuring disaster recovery

This exam is quite specific regarding Exchange Server 2007 requirements and operational

set-tings, and it can be particular about how administrative tasks are performed within the operating

system It also focuses on fundamental concepts of Exchange Server 2007 operation Careful study

of this book, along with hands-on experience, will help you prepare for this exam

Microsoft provides exam objectives to give you a general overview of sible areas of coverage on the Microsoft exams Keep in mind, however, that exam objectives are subject to change at any time without prior notice and at Microsoft’s sole discretion Please visit the Microsoft Learning web- site (www.microsoft.com/learning) for the most current listing of exam objectives.

pos-Types of Exam Questions

In an effort to both refine the testing process and protect the quality of its certifications, Microsoft

has focused its newer certification exams on real experience and hands-on proficiency There is

a greater emphasis on your past working environments and responsibilities and less emphasis

on how well you can memorize In fact, Microsoft says that certification candidates should have

hands-on experience before attempting to pass any certification exams

Microsoft will accomplish its goal of protecting the exams’ integrity by regularly adding and removing exam questions, limiting the number of questions that any individual sees in a beta exam, limiting the number

of questions delivered to an individual by using adaptive testing, and ing new exam elements.

add-Exam questions may be in a variety of formats: depending on which exam you take, you’ll see

multiple-choice questions, as well as select-and-place and prioritize-a-list questions Simulations

and case study–based formats are included as well You may also find yourself taking what’s

called an adaptive format exam Let’s take a look at the types of exam questions and examine

the adaptive testing technique, so you’ll be prepared for all of the possibilities

With the release of Windows 2000, Microsoft stopped providing a detailed score breakdown This is mostly because of the various and complex question formats Previously, each question focused on one objective Recent exams, such as the Configuring Exchange Server 2007 exam, however, contain ques- tions that may be tied to one or more objectives from one or more objective sets Therefore, grading by objective is almost impossible Also, Microsoft no longer offers a score Now you will be told only whether you pass or fail.

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Multiple-Choice Questions

Multiple-choice questions come in two main forms One is a straightforward question lowed by several possible answers, of which one or more is correct The other type of multiple-choice question is more complex and based on a specific scenario The scenario may focus on several areas or objectives

A typical diagram will show computers and other components next to boxes that contain

the text Place here The labels for the boxes represent various computer roles on a network,

such as a print server and a file server Based on information given for each computer, you are

asked to select each label and place it in the correct box You need to place all the labels

cor-rectly No credit is given for the question if you correctly label only some of the boxes

In another select-and-place problem, you might be asked to put a series of steps in order by dragging items from boxes on the left to boxes on the right and placing them in the correct order One other type requires that you drag an item from the left and place it under an item

in a column on the right

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For more information about the various exam question types, go to www.microsoft.com/learning/mcpexams/policies/innovations.asp.

as shown in this example

Because of the number of possible errors that can be made on simulations, be sure to sider the following recommendations from Microsoft:

con- Do not change any simulation settings that don’t pertain to the solution directly

 When related information has not been provided, assume that the default settings are used

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 Make sure your entries are spelled correctly.

 Close all the simulation application windows after completing the set of tasks in the simulation

Case Study–Based Questions

Case study–based questions first appeared in the MCSD program These questions present

a scenario with a range of requirements Based on the information provided, you answer a series of multiple-choice and select-and-place questions The interface for case study–based questions has a number of tabs, each of which contains information about the scenario Currently, this type of question appears only in the Design exams

Exam Question Development

Microsoft follows an exam-development process consisting of eight mandatory phases The process takes an average of seven months and involves more than 150 specific steps The exam development consists of the following phases:

Phase 1: Job Analysis Phase 1 is an analysis of all the tasks that make up a specific job

func-tion, based on tasks performed by people who are currently performing that job function This phase also identifies the knowledge, skills, and abilities that relate specifically to the perfor-mance area to be certified

Phase 2: Objective Domain Definition The results of the job analysis provide the framework

used to develop objectives The development of objectives involves translating the job-function tasks into a comprehensive set of more specific and measurable knowledge, skills, and abilities

The resulting list of objectives—the objective domain—is the basis for the development of both

the certification exams and the training materials

Phase 3: Blueprint Survey The final objective domain is transformed into a blueprint survey

in which contributors are asked to rate each objective These contributors may be past MCP candidates, appropriately skilled exam development volunteers, or Microsoft employees Based on the contributors’ input, the objectives are prioritized and weighted The actual exam items are written according to the prioritized objectives Contributors are queried about how they spend their time on the job If a contributor doesn’t spend an adequate amount of time actually performing the specified job function, his or her data is eliminated from the analysis The blueprint survey phase helps determine which objectives to measure, as well as the appro-priate number and types of items to include on the exam

Phase 4: Item Development A pool of items is developed to measure the blueprinted objective domain The number and types of items to be written are based on the results

of the blueprint survey

Phase 5: Alpha Review and Item Revision During this phase, a panel of technical and

job-function experts reviews each item for technical accuracy and then answers each item, ing a consensus on all technical issues Once the items have been verified as technically accu-rate, they are edited to ensure that they are expressed in the clearest language possible

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reach-Phase 6: Beta Exam The reviewed and edited items are collected into beta exams Based on

the responses of all beta participants, Microsoft performs a statistical analysis to verify the validity of the exam items and to determine which items will be used in the certification exam Once the analysis has been completed, the items are distributed into multiple parallel forms,

or versions, of the final certification exam.

Phase 7: Item Selection and Cut-Score Setting The results of the beta exams are analyzed to

determine which items should be included in the certification exam based on many factors, including item difficulty and relevance During this phase, a panel of job-function experts deter-

mines the cut score (minimum passing score) for the exams The cut score differs from exam to

exam because it is based on an item-by-item determination of the percentage of candidates who answered the item correctly and who would be expected to answer the item correctly

Phase 8: Live Exam As the final phase, the exams are given to candidates MCP exams are

administered by Sylvan Prometric and Virtual University Enterprises (VUE)

Microsoft will regularly add and remove questions from the exams This is

called item seeding It is part of the effort to make it more difficult for

individ-uals to merely memorize exam questions that were passed along by previous test-takers.

Tips for Taking the Exchange Server 2007 Configuration Exam

Here are some general tips for achieving success on your certification exam:

 Arrive early at the exam center so you can relax and review your study materials During this final review, you can look over tables and lists of exam-related information

 Read the questions carefully Don’t be tempted to jump to an early conclusion Make sure

you know exactly what the question is asking.

 Answer all questions If you are unsure about a question, then mark the question for review and come back to the question at a later time

 On simulations, do not change settings that are not directly related to the question Also, assume default settings if the question does not specify or imply which settings are used

 For questions you’re not sure about, use a process of elimination to get rid of the ously incorrect answers first This improves your odds of selecting the correct answer when you need to make an educated guess

obvi- Answer all questions

Exam Registration

You may take the Microsoft exams at any of more than 1000 Authorized Prometric Testing Centers (APTCs) around the world For the location of a testing center near you, call Pro-metric at 800-755-EXAM (755-3926) Outside the United States and Canada, contact your local Prometric registration center

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Find out the number of the exam you want to take, and then register with the Prometric istration center nearest to you At this point, you will be asked for advance payment for the exam The exams are $125 each and you must take them within one year of payment You can schedule exams up to six weeks in advance or as late as one working day prior to the date of the exam You can cancel or reschedule your exam if you contact the center at least two work-ing days prior to the exam Same-day registration is available in some locations, subject to space availability Where same-day registration is available, you must register a minimum of two hours before test time

reg-You may also register for your exams online at www.prometric.com.

When you schedule the exam, you will be provided with instructions regarding ment and cancellation procedures, ID requirements, and information about the testing cen-ter location In addition, you will receive a registration and payment confirmation letter from Prometric

appoint-Microsoft requires certification candidates to accept the terms of a Non-Disclosure Agreement before taking certification exams

Is This Book for You?

If you want to acquire a solid foundation in Exchange Server 2007 and your goal is to prepare for the exam by learning how to use and manage the new operating system, this book is for you You’ll find clear explanations of the fundamental concepts you need to grasp and plenty of help

to achieve the high level of professional competency you need to succeed in your chosen field

If you want to become certified as an MCTS, this book is definitely for you However,

if you just want to attempt to pass the exam without really understanding Exchange Server

2007, this study guide is not for you It is written for people who want to acquire hands-on

skills and in-depth knowledge of Exchange Server 2007

What’s in the Book?

What makes a Sybex study guide the book of choice for hundreds of thousands of MCPs? We took into account not only what you need to know to pass the exam but also what you need to know

to take what you’ve learned and apply it in the real world Each book contains the following:

Objective-by-objective coverage of the topics you need to know Each chapter lists the

objectives covered in that chapter

The topics covered in this study guide map directly to Microsoft’s official exam objectives Each exam objective is covered completely

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Assessment test Directly following this introduction is an assessment test that you should

take It is designed to help you determine how much you already know about Exchange Server

2007 Each question is tied to a topic discussed in the book Using the results of the assessment test, you can figure out the areas where you need to focus your study Of course, we do rec-ommend you read the entire book

Exam essentials To highlight what you learn, you’ll find a list of exam essentials at the end

of each chapter The “Exam Essentials” sections briefly highlight the topics that need your particular attention as you prepare for the exam

Glossary Throughout each chapter, you will be introduced to important terms and concepts

that you will need to know for the exam These terms appear in italic within the chapters, and

at the end of the book, a detailed glossary defines these terms, as well as other general terms you should know

Review questions, complete with detailed explanations Each chapter is followed by a set of

review questions that test what you learned in the chapter The questions are written with the exam in mind, meaning they are designed to have the same look and feel as what you’ll see on the exam Question types are just like the exam, including multiple-choice questions, exhibits, and select-and-place questions

Hands-on exercises In each chapter, you’ll find exercises designed to give you the important

hands-on experience that is critical for your exam preparation The exercises support the topics

of the chapter, and they walk you through the steps necessary to perform a particular function

Real-world scenarios Because reading a book isn’t enough for you to learn how to apply

these topics in your everyday duties, we have provided real-world scenarios in special sidebars These explain when and why a particular solution would make sense, in a working environ-ment you’d actually encounter

Interactive CD Every Sybex study guide comes with a CD complete with additional

ques-tions, flashcards for use with an interactive device, a Windows simulation program, and the book in electronic format Details are in the following section

What’s on the CD?

With this new member of our best-selling Study Guide series, we are including quite an array

of training resources The CD offers numerous simulations, bonus exams, and flashcards to help you study for the exam We have also included the complete contents of the study guide

in electronic form The CD’s resources are described here:

The Sybex e-book for Exchange Server 2007 Many people like the convenience of being

able to carry their whole study guide on a CD They also like being able to search the text via computer to find specific information quickly and easily For these reasons, we’ve supplied the entire contents of this study guide on the CD, in PDF We’ve also included

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Adobe Acrobat Reader, which provides the interface for the PDF contents as well as the search capabilities.

The Sybex test engine This is a collection of multiple-choice questions that will help you

pre-pare for your exam There are four sets of questions:

 Two bonus exams designed to simulate the actual live exam

 All the questions from the study guide, presented in a test engine for your review You can review questions by chapter or by objective, or you can take a random test

 The assessment test

Here is a sample screen from the Sybex test engine

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Sybex flashcards for PCs and handheld devices The “flashcard” style of question offers an

effective way to quickly and efficiently test your understanding of the fundamental concepts covered in the exam The Sybex flashcards set consists of 150 questions presented in a special engine developed specifically for this study guide Here’s what the Sybex flashcards interface looks like:

Because of the high demand for a product that will run on handheld devices, we have also oped, in conjunction with Land-J Technologies, a version of the flashcard questions that you can take with you on your Palm OS PDA (including the PalmPilot and Handspring’s Visor)

devel-Hardware and Software Requirements

You should verify that your computer meets the minimum requirements for installing Exchange Server 2007 as listed in Tables 2.2 through 2.6 in Chapter 2 We suggest that your computer meets or exceeds the recommended requirements for a more enjoyable experience.The exercises in this book assume, in every chapter except Chapter 8, that you have performed

a clean installation of Exchange Server 2007 into an empty forest Chapter 8 assumes you have Exchange Server 2003 in your organization before installing Exchange Server 2007 Neither of these assumptions, if not met, should impact your ability to perform the exercises, though

Contacts and Resources

To find out more about Microsoft Education and Certification materials and programs, to register with Prometric, or to obtain other useful certification information and additional study resources, check the following resources:

Microsoft Learning Home Page

www.microsoft.com/learning

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This website provides information about the MCP program and exams You can also order the latest Microsoft Roadmap to Education and Certification.

Microsoft TechNet Technical Information Network

www.microsoft.com/technet800-344-2121

Use this website or phone number to contact support professionals and system trators Outside the United States and Canada, contact your local Microsoft subsidiary for information

adminis-PalmPilot Training Product Development: Land-J

www.land-j.com407-359-2217Land-J Technologies is a consulting and programming business currently specializing

in application development for the 3Com PalmPilot Personal Digital Assistant Land-J developed the Palm version of the EdgeTests, which is included on the CD that accompa-nies this Study Guide

Prometric

www.prometric.com800-755-3936Contact Prometric to register to take an MCP exam at any of more than 800 Prometric Testing Centers around the world

MCP Magazine Online

www.mcpmag.comMicrosoft Certified Professional Magazine is a well-respected publication that focuses

on Windows certification This site hosts chats and discussion forums and tracks news related to the MCSE program Some of the services cost a fee, but they are well worth it

Windows & NET Magazine

www.windows2000mag.comYou can subscribe to this magazine or read free articles at the website The study resource provides general information on Windows 2000, XP, and NET Server

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an installation of Exchange Server 2007? (Choose all that apply.)

A. Server Admins

D. Enterprise Admins

3. What Exchange-related service is found only on mailbox servers?

A. Microsoft Exchange EdgeSync

B. Microsoft Exchange Active Directory Topology

C. Microsoft Exchange Information Store

D. Microsoft Exchange POP3

4. What is the function of the checkpoint file within each storage group?

A. It stores the contents of the mailboxes in the storage group

B. It stores the contents of transactions that are not committed to the database

C. It stores configuration information about the mailbox databases

D. It contains information about which transaction logs have been committed to the base already

data-5. What is the name of the Microsoft antivirus and antispam product that has been released for Exchange Server 2007?

A. Client Security Suite

B. Forefront Security for Exchange Server

C. Microsoft Exchange Antivirus

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6. Your company has hired an outside agency to provide accounting services Many of your employees need to email messages to people in this agency using the Internet You want to set

it up so that the people in the agency appear in the Exchange global address list What type of recipient object do you need to configure for each person in the outside agency?

B. Mail-enabled user

C. Contact

D. A mailbox with a foreign owner

7. Your manager comes to you and asks you to archive every email in every folder that is older than 60 days to your new archive solution You don’t think that this is the bright idea to do right now, so what arguments might you be able to use so you can put it off until off-hours?

A. Processing this many messages will put a tremendous load on the server and might cause

it to become unresponsive

B. You can’t control the contents of every folder with MRM

C. FCC regulations say that you cannot archive all the emails and that some of them need to

be maintained online for more than a year

D. Both A and B are correct

8. You are taking a long-overdue vacation and want system notifications regarding public folders

to be sent to one of your assistants while you are away What permission would you assign the assistant on each of the folders?

10. Which type of clustering in Exchange Server 2007 has a single point of failure for its disk?

A. Cluster continuous replication

B. Network load balancing

D. Single copy clustering

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11. Why would you want to restore a database to a recovery storage group and not to the tion storage group?

produc-A. Because that is the only way you can restore a database in Exchange 2007

B. So you don’t overwrite the production database because you might want to recover data from it later

C. The production database is not damaged You are trying to recover a single mailbox, and this is the best way to do it

D. You can’t restore a database to a recovery storage group

12. What Exchange tool can you use to quickly check performance statistics on your Exchange Server 2007 servers?

C. Exchange Server Performance Monitor

D. Exchange Performance Console

13. A hierarchical arrangement of one or more Windows Server 2003 domains that share a common namespace is referred to as a

A. Windows Server 2003 site

A. Security Configuration Wizard

B. Exchange Security Wizard

16. When a database is taken offline, the process is called what?

D. Suspending

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17. What is responsible for updating recipient information in the Edge Transport servers’ ADAM database?

C. RecipientUpdate

18. From where can you create mailboxes in Exchange Server 2007? (Choose all that apply.)

C. The Active Directory Users and Computers console

19. It is not a good idea to allow users to store email in PST files if you are implementing a MRM plan Why?

A. It takes more server resources for the server to attach to a workstation, mount the PST file, and then scan it for records that meet content settings

B. Users can turn off their computers, and if a server cannot connect to the user’s computer,

it cannot manage the records

C. PST files cannot be managed

D. Storing messages in a PST file breaks single instance storage

20. A user named Mary is the owner of a public folder Mary leaves your company, and the former administrator deletes her user account As the current administrator, you now need to modify the client permissions on the public folder What will you have to do?

A. Create a new account with the same user information as the deleted account

B. Restore a backup tape of the server that was created before the user was deleted

C. Designate your account as the owner of the folder

D. Create a new public folder and move the contents of the old folder to it

21. What tool can you use to determine the delivery status of a message sent from one user in your Exchange organization to another?

A. Message tracking

B. Exchange Best Practices Analyzer

C. Microsoft Operations Manager

D. Queue viewer

22. In a cluster, what kind of traffic is sent over the private network?

A. Mailbox database access requests

B. Heartbeat traffic

C. Client access requests

D. DNS query requests

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23. If an Exchange 2007 Enterprise server can have 50 storage groups, how many recovery storage groups can it have?

A. 49, because you are required to have one in production

B. 1, because that’s all you get

C. 5, because this is based on the standard limit that applies to the Enterprise server too

D. 50, because it’s configurable with a registry key

24. What Exchange Management Shell cmdlet can you pipe input into to create CSV reports?

B. Active Directory Users and Computers

C. Active Directory Sites and Services

D. Active Directory Domains and Trusts

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Answers to Assessment Test

1. C The Client Access server role provides all non-MAPI and RPC connectivity for clients, such as HTTP, POP3, and IMAP4 See Chapter 1 for more information

2. C, D To prepare the forest for Exchange installation; a user must belong to both the Schema Admins and Enterprise Admins global groups The user must also belong to the local Admin-istrators group on the computer on which the process is actually run See Chapter 2 for more information

3. C Only the Microsoft Exchange Information Store service is found just on Mailbox servers The other services listed are found on other server roles or multiple server roles See Chapter

3 for more information

4. D The checkpoint file contains information about which transaction logs have been ted to the database and which transaction logs have not been committed to the database There

commit-is one checkpoint file per storage group See Chapter 4 for more information

5. B Forefront Security for Exchange Server, a product previously known as Antigen by Sybari,

is now part of Microsoft through acquisition See Chapter 5 for more information

6. C A contact (or mail-contact) holds the address of a non-Exchange mail recipient Contacts are made visible in the global address list See Chapter 6 for more information

7. D It would be better to establish custom managed folders, have users move mail into those folders, and then start to manage the default folders Also, user-created folders are not man-ageable with MRM; only default and custom managed folders are manageable with MRM See Chapter 7 for more information

8. C A person with the Folder Contact permissions can receive email notifications relating to

a folder Notifications include replication conflicts, folder design conflicts, and storage limit notifications See Chapter 8 for more information

9. A A queue is a temporary staging location for those messages in transit that are between ing steps There are multiple queues found on each Hub Transport server, and each one represents

process-a set of messprocess-ages to be processed in process-a specific wprocess-ay See Chprocess-apter 9 for more informprocess-ation

10. D A single copy cluster is susceptible to a lost disk See Chapter 10 for more information

11. C In the past you had to restore the database to an out-of-organization server, and then merge the mailbox out with Exmerge and deal with it With the recovery storage group, you don’t have to do this anymore When you restore a database to a recovery storage group, the database is not linked to any mailboxes If the mailbox is no longer in the dump-ster, restoring from backup to the recovery storage group is the best way to get access to the mailbox See Chapter 11 for more information

12. C Although the Performance console has always been available to you in Windows Server

2003, Exchange Server 2007 gives you a customized Performance console called the Exchange Server Performance Monitor that can be accessed from the Toolbox node of the Exchange Man-agement Console See Chapter 12 for more information

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13. C A domain tree is a hierarchical arrangement of one or more Windows Active Directory domains that share a common namespace Domain Name Service (DNS) domain names rep-

resent the tree structure The first domain in a tree is called the root domain See Chapter 1 for

16. B When you dismount a database, you take it offline and prevent clients from accessing it See Chapter 4 for more information

17. B The EdgeSync process is responsible for updating the ADAM database on Edge Transport servers with configuration and recipient information See Chapter 5 for more information

18. A, B In Exchange Server 2007, you can create mailboxes from the Exchange Management Shell or the Exchange Management Console See Chapter 6 for more information

19. C MRM works only on folders that are stored in an Exchange database mounted on an Exchange server See Chapter 7 for more information

20. C An administrator has the permission to change the owner of a folder Once the trator takes ownership of the folder, they can then perform administrative tasks, such as con-figuring client permissions See Chapter 8 for more information

adminis-21. A You can search the message tracking logs to determine whether a message was delivered

to a user’s mailbox See Chapter 9 for more information

22. B The private network of a cluster is used to pass heartbeat traffic, which is used to determine the status of the cluster nodes See Chapter 10 for more information

23. B One is all you get per server The recovery storage group should be mounted only when

it is needed, so there was not much reason to have more than one See Chapter 11 for more information

24. A You will use the Export-CSV cmdlet to take piped input and create CSV files See Chapter 12 for more information

25. C The Hub Transport server, which is responsible for routing all messages in Exchange Server 2007, computes the lowest-cost route to the site containing the destination Mailbox server based on the site-link costs configured on site links between the sites Sites (and site-link costs) are created and configured using the Active Directory Sites and Services tool See Chapter 1 for more information

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1

Exchange Server

2007 and Active Directory Review

68199.book Page 1 Friday, August 10, 2007 3:39 PM

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Perhaps the most abused, and overused, phrase in information technology is “new and improved” or “new features that increase productivity” or something similar With Exchange Server 2007, Microsoft really has every right to make those claims, and many more Although Exchange Server is now more than 10 years old, it keeps growing and evolving, partly because

of customer demands and partly because Microsoft continues to push messaging to places it has yet to go When you get your Exchange Server 2007 environment deployed, you will have the most robust and feature-laden messaging platform available today at your disposal Since the primary goal of this book is to prepare you to pass the corresponding 70-236 exam, we’ll spend most of our time together ensuring that you get the required knowledge and skills to help achieve that goal Along the way, we might all learn a new thing or two and start

to see just how many ways that Exchange Server 2007 can and will change the way Exchange administrators and Exchange users work

We’ll start this chapter by looking at what’s new in Exchange Server 2007 as compared to previous versions As part of that examination, we will cover what is no longer included in or supported by Exchange Server 2007 This will lead into later chapters in the book where you’ll dig deeper into key concepts and core skills that will prove to be important in your day-to-day administration of Exchange Server 2007 and of course important to you on exam day.We’ll next briefly review Active Directory in Windows Server 2003 Active Directory has been a critical part of Exchange Server since Exchange 2000 Server was released This importance grew in Exchange Server 2003, and now with the elimination of link-state routing groups (oops, there’s the first removed feature for our discussion), Active Directory site-based routing is used for message transport within an organization Of course, Active Directory is still critical for elements such as user accounts, groups, and global catalog servers

This chapter provides you with a good conceptual background of the topics covered in the remainder of the book Specifically, we will address the following issues:

 What is new and what has been removed in Exchange Server 2007

 Active Directory in Windows Server 2003 and its integration with Exchange Server 2007

What’s New in Exchange Server 2007?With any new release of an established product like Exchange Server, Microsoft includes new (and improved) features that benefit both the administrative side of the product and the end-user

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