ISDN Debug InformationThis tech tip contains some common ISDN/PPP/CHAP debug messages, what they indicate, and suggestions for resolving them.. Check out the following examples: ● Exampl
Trang 1ISDN Debug Information
This tech tip contains some common ISDN/PPP/CHAP debug messages, what they indicate, and suggestions for resolving them Check out the following examples:
● Example 1: DEBUG ISDN EVENT
● Example 2: DEBUG ISDN Q931
● Example 3: DEBUG DIALER
● Example 4: DEBUG PPP CHAP, DEBUG PPP NEGOTIATION
● Example 5: DEBUG ISDN EVENT, DEBUG ISDN Q931
● Example 6: DEBUG ISDN Q921
● Example 7: DEBUG ISDN EVENT, DEBUG ISDN Q931
● Example 8: DEBUG ISDN Q931
● Example 9: DEBUG PPP NEGOTIATION, DEBUG PPP CHAP
● Related Information
Example 1
Debug: DEBUG ISDN EVENT
BRI0: ISDN Event: incoming ces value = 1
BRI0: received HOST_TERM_REGISTER_NACK - invalid EID/SPID or TEI not
assigned
Cause i = 0x8082 - No route to specified network
Indication:
Usually a SPID problem To verify that TEI is assigned, try show isdn status Layer 2 information will tell if TEI is
assigned
Suggestions:
1 Check the configuration to see if the SPIDs are configured correctly
2 Have your service provider verify the SPIDs, and if necessary have them track the SPIDs
Trang 2Example 2
Debug: DEBUG ISDN Q931
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: Attempting to dial 6968900
TX -> SETUP dsl = 0 pd = 8 callref = 0x01
Bearer Capability i = 0x8890218F
Channel ID i = 0x83
Called Party Number i = 0x80, '6968900'
RX <- CALL_PROC dsl = 0 pd = 8 callref = 0x81
Channel ID i = 0x89
RX <- PROGRESS dsl = 0 pd = 8 callref = 0x81
Progress Ind i = 0xC48A - Delay in response at called interface Signal i = 0x01
RX <- DISCONNECT dsl = 0 pd = 8 callref = 0x81
Cause i = 0x8295 - Call rejected
Signal i = 0x01
TX -> RELEASE dsl = 0 pd = 8 callref = 0x01
RX <- RELEASE_COMP dsl = 0 pd = 8 callref = 0x81
Signal i = 0x3F
Indication:
Remote router does not answer call
Suggestions:
Verify the telephone number and SPIDs
Example 3
Debug: DEBUG DIALER
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: No dialer string defined Dialing cannot occur
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: No dialer string defined Dialing cannot occur
Trang 3BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: No dialer string defined Dialing cannot occur
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: No dialer string defined Dialing cannot occur
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: No dialer string defined Dialing cannot occur
Indication:
Dialing cannot occur
Suggestions:
Check the configuration (dialer map, dialer string, dialer group)
Example 4
Debug: DEBUG PPP CHAP, DEBUG PPP NEGOTIATION
pico#ping 192.9.198.1
Type escape sequence to abort
Sending 5, 100-byte ICMP Echos to 192.9.198.1, timeout is 2 seconds:
%LINK-3-UPDOWN: Interface BRI0: B-Channel 1, changed state to up
%LINK-5-CHANGED: Interface BRI0: B-Channel 1, changed state to up ppp: sending CONFREQ, type = 3 (CI_AUTHTYPE), value = C223/5
ppp: sending CONFREQ, type = 5 (CI_MAGICNUMBER), value = 28CEEF99 ppp: received config for type = 3 (AUTHTYPE) value = C223 value = 5 acked
ppp: received config for type = 5 (MAGICNUMBER) value = 1E23F5C acked PPP BRI0: B-Channel 1: state = ACKSENT fsm_rconfack(C021): rcvd id E4 ppp: config ACK received, type = 3 (CI_AUTHTYPE), value = C223
ppp: config ACK received, type = 5 (CI_MAGICNUMBER), value = 28CEEF99 BRI0: B-Channel 1: PPP AUTH CHAP input code = 1 id = 82 len = 16
BRI0: B-Channel 1: PPP AUTH CHAP input code = 2 id = 95 len = 28
BRI0: B-Channel 1: PPP AUTH CHAP input code = 4 id = 82 len = 21
BRI0: B-Channel 1: Failed CHAP authentication with remote
Remote message is: MD compare failed
ppp: sending CONFREQ, type = 3 (CI_AUTHTYPE), value = C223/5
ppp: sending CONFREQ, type = 5 (CI_MAGICNUMBER), value = 28CEEFDB
%LINK-3-UPDOWN: Interface BRI0: B-Channel 1, changed state to down
%LINK-5-CHANGED: Interface BRI0: B-Channel 1, changed state to down
%LINK-3-UPDOWN: Interface BRI0: B-Channel 1, changed state to up
%LINK-5-CHANGED: Interface BRI0: B-Channel 1, changed state to up ppp: sending CONFREQ, type = 3 (CI_AUTHTYPE), value = C223/5
Trang 4ppp: sending CONFREQ, type = 5 (CI_MAGICNUMBER), value = 28CEF76C
ppp: received config for type = 3 (AUTHTYPE) value = C223 value = 5
acked
ppp: received conf.ig for type = 5 (MAGICNUMBER) value = 1E24718 acked
PPP BRI0: B-Channel 1: state = ACKSENT fsm_rconfack(C021): rcvd id E6
ppp: config ACK received, type = 3 (CI_AUTHTYPE), value = C223
ppp: config ACK received, type = 5 (CI_MAGICNUMBER), value = 28CEF76C
BRI0: B-Channel 1: PPP AUTH CHAP input code = 1 id = 83 len = 16
BRI0: B-Channel 1: PPP AUTH CHAP input code = 2 id = 96 len = 28
BRI0: B-Channel 1: PPP AUTH CHAP input code = 4 id = 83 len = 21
BRI0: B-Channel 1: Failed CHAP authentication with remote
Remote message is: MD compare failed
Indication:
CHAP authentication failed
Suggestions:
Check username and passwords for the correct spelling and use of lower and upper case letters Check the dialer map
command for name keyword and the correct hostname
Example 5
Debug: DEBUG ISDN EVENT, DEBUG ISDN Q931
TX -> RRp dsl = 1 sapi = 0 tei = 96 nr = 98
RX <- RRf dsl = 1 sapi = 0 tei = 96 nr = 108
RX <- UI dsl = 1 sapi = 0 tei = 127 i =
0x08015805040288901801893401407008C135353434373336
SETUP dsl = 1 pd = 8 callref = 0x58
Bearer Capability i = 0x8890
Channel ID i = 0x89
Signal i = 0x40
Called Party Number i = 0xC1, '5544736'
ISDN Event: incoming ces value = 1
received HOST_INCOMING_CALL
Bearer Capability i = 0x080010
Channel ID i = 0x0101
Called Party Number i = 0x0401, '5544736'
IE out of order or end of 'private' IEs
Trang 5Bearer Capability i = 0x8890
Channel ID i = 0x89
Signal i = 0x40
Called Party Number i = 0xC1, '5544736'
ISDN Event: Received a call from on B1 at 64 Kb/s
ISDN Event: Accepting the call
%LINK-3-UPDOWN: Interface BRI1: B-Channel 1, changed state to up
TX -> INFOc dsl = 1 sapi = 0 tei = 96 ns = 108 nr = 98 i = 0x0801D807180189
CONNECT dsl = 1 pd = 8 callref = 0xD8
Channel ID i = 0x89
RX <- RRr dsl = 1 sapi = 0 tei = 96 nr = 109
RX <- INFOc dsl = 1 sapi = 0 tei = 96 ns = 98 nr = 109 i = 0x0801580F18018934014F
CONNECT_ACK dsl = 1 pd = 8 callref = 0x58
Channel ID i = 0x89
Signal i = 0x4F
TX -> RRr dsl = 1 sapi = 0 tei = 96 nr = 99
ISDN Event: incoming ces value = 1
received HOST_CONNECT
Channel ID i = 0x0101
Channel ID i = 0x89
Signal i = 0x4F
ISDN Event: Connected to on B1 at 64 Kb/s
%LINEPROTO-5-UPDOWN: Line protocol on Interface BRI1: B-Channel 1, changed
state to up
TX -> RRp dsl = 1 sapi = 0 tei = 105 nr = 17
RX <- RRf dsl = 1 sapi = 0 tei = 105 nr = 1
TX -> RRp dsl = 1 sapi = 0 tei = 96 nr = 99
RX <- RRf dsl = 1 sapi = 0 tei = 96 nr = 109
%LINEPROTO-5-UPDOWN: Line protocol on Interface BRI1: B-Channel 1, changed
state to down
ISDN Event: Hangup call to call id 0x3C on dsl 1, ces = 1
TX -> INFOc dsl = 1 sapi = 0 tei = 96 ns = 109 nr = 99 i = 0x0801D84508028090
DISCONNECT dsl = 1 pd = 8 callref = 0xD8
Cause i = 0x8090 - Normal call clearing
RX <- RRr dsl = 1 sapi = 0 tei = 96 nr = 110
RX <- INFOc dsl = 1 sapi = 0 tei = 96 ns = 99 nr = 110 i = 0x0801584D
RELEASE dsl = 1 pd = 8 callref = 0x58
TX -> RRr dsl = 1 sapi = 0 tei = 96 nr = 100
ISDN Event: incoming ces value = 1
received HOST_DISCONNECT_ACK
%LINK-3-UPDOWN: Interface BRI1: B-Channel 1, changed state to down
TX -> INFOc dsl = 1 sapi = 0 tei = 96 ns = 110 nr = 100 i =
Trang 6RELEASE_COMP dsl = 1 pd = 8 callref = 0xD8
ISDN Event: Hangup call to call id 0x3C on dsl 1, ces = 1
CCBRI Mail NULL InPkt public is 0 ccb is 3C53E0
ISDN Event: incoming ces value = 1
received HOST_QUERY_RESPONSE
Call State i = 0x00
-RX <- RRr dsl = 1 sapi = 0 tei = 96 nr = 111
TX -> RRp dsl = 1 sapi = 0 tei = 105 nr = 17
Indication:
Call connected, but then disconnected
Suggestions:
Turn on debug ppp negotiation and debug ppp chap to see if ppp negotiation and ppp authentication is good
Example 6
Debug: DEBUG ISDN Q921
Kisdn-SCAL#
19:27:31: TX -> IDREQ ri = 19354 ai = 127 dsl = 0
19:27:33: TX -> IDREQ ri = 1339 ai = 127 dsl = 0
19:27:35: TX -> IDREQ ri = 22764 ai = 127 dsl = 0
19:27:37: TX -> IDREQ ri = 59309 ai = 127 dsl = 0
19:27:39: TX -> IDREQ ri = 25214 ai = 127 dsl = 0
19:27:41: TX -> IDREQ ri = 35423 ai = 127 dsl = 0
19:27:43: TX -> IDREQ ri = 12368 ai = 127 dsl = 0
19:27:45: TX -> IDREQ ri = 13649 ai = 127 dsl = 0
19:27:47: TX -> IDREQ ri = 35426 ai = 127 dsl = 0
19:27:49: TX -> IDREQ ri = 12419 ai = 127 dsl = 0
19:27:51: TX -> IDREQ ri = 14516 ai = 127 dsl = 0
19:28:04: TX -> IDREQ ri = 50165 ai = 127 dsl = 0
19:28:06: TX -> IDREQ ri = 838 ai = 127 dsl = 0
19:28:08: TX -> IDREQ ri = 14247 ai = 127 dsl = 0
19:28:34: TX -> IDREQ ri = 45592 ai = 127 dsl = 0
19:28:36: TX -> IDREQ ri = 54169 ai = 127 dsl = 0
19:28:38: TX -> IDREQ ri = 3370 ai = 127 dsl = 0
Trang 719:29:09: TX -> IDREQ ri = 57291 ai = 127 dsl = 0
19:29:11: TX -> IDREQ ri = 56444 ai = 127 dsl = 0
19:29:13: TX -> IDREQ ri = 42045 ai = 127 dsl = 0
19:29:44: TX -> IDREQ ri = 59406 ai = 127 dsl = 0
19:29:46: TX -> IDREQ ri = 26863 ai = 127 dsl = 0
19:29:48: TX -> IDREQ ri = 63456 ai = 127 dsl = 0
19:30:19: TX -> IDREQ ri = 30177 ai = 127 dsl = 0
19:30:21: TX -> IDREQ ri = 54258 ai = 127 dsl = 0
19:30:23: TX -> IDREQ ri = 4883 ai = 127 dsl = 0
19:30:54: TX -> IDREQ ri = 17476 ai = 127 dsl = 0
19:30:56: TX -> IDREQ ri = 34949 ai = 127 dsl = 0
19:30:58: TX -> IDREQ ri = 4310 ai = 127 dsl = 0
19:31:24: TX -> IDREQ ri = 7735 ai = 127 dsl = 0
19:31:26: TX -> IDREQ ri = 424 ai = 127 dsl = 0
Indication:
The router is sending IDREQs to the CO switch, but is not getting a response from the CO switch
Suggestions:
Check the following:
● the correct configuration of SPIDs,
● verify the SPIDs with the telco,
● if neccessary, have the telco track the SPIDs
Example 7
Debug: DEBUG ISDN EVENT, DEBUG ISDN Q931
0:05:44: BRI0: ISDN Event: incoming ces value = 1
0:05:44: BRI0: received HOST_PROCEEDING
Channel ID i = 0x0101
0:05:44:
Channel ID i = 0x89
0:05:44: Locking Shift to Codeset 5
0:05:44: Codeset 5 IE 0x2A i = 0x80880B,'12149398003', 0x8001098001148
00114800114
0:05:44: BRI0: RX <- DISCONNECT pd = 8 callref = 0x89
0:05:44: Cause i = 0x82EF - Protocol error, unspecified
Trang 80:05:44: BRI0: ISDN Event: incoming ces value = 1
0:05:44: BRI0: received HOST_DISCONNECT
0:05:44: BRI0: ISDN Event: Call to 12149398003 was hung up 0:05:44: BRI0: TX -> RELEASE pd = 8 callref = 0x09
0:05:44: BRI0: RX <- RELEASE_COMP pd = 8 callref = 0x89
0:05:44: BRI0: ISDN Event: incoming ces value = 1
0:05:44: BRI0: received HOST_DISCONNECT_ACK
0:05:45: BRI0: ISDN Event: Call to 12149398003 at 56 Kb/s
0:05:46: BRI0: TX -> SETUP pd = 8 callref = 0x0A
0:05:46: Bearer Capability i = 0x8890218F
0:05:46: Channel ID i = 0x83
0:05:46: Called Party Number i = 0x80, '12149398003'
0:05:46: BRI0: RX <- CALL_PROC pd = 8 callref = 0x8A
0:05:46: Channel ID i = 0x89
0:05:46: Locking Shift to Codeset 5
0:05:46: Codeset 5 IE 0x2A i = 0x80880B, '12149398003', 0x8001098001148
00114800114
0:05:46: BRI0: ISDN Event: incoming ces value = 1
0:05:46: BRI0: received HOST_PROCEEDING
Channel ID i = 0x0101
0:05:46:
Channel ID i = 0x89
0:05:46: Locking Shift to Codeset 5
0:05:46: Codeset 5 IE 0x2A i = 0x80880B, '12149398003', 0x8001098001148
00114800114
0:05:46: BRI0: RX <- DISCONNECT pd = 8 callref = 0x8A
0:05:46: Cause i = 0x82EF - Protocol error, unspecified 0:05:46: BRI0: ISDN Event: incoming ces value = 1
0:05:46: BRI0: received HOST_DISCONNECT
0:05:46: BRI0: ISDN Event: Call to 12149398003 was hung up 0:05:46: BRI0: TX -> RELEASE pd = 8 callref = 0x0A
0:05:46: BRI0: RX <- RELEASE_COMP pd = 8 callref = 0x8A
0:05:46: BRI0: ISDN Event: incoming ces value = 1
0:05:46: BRI0: received HOST_DISCONNECT_ACK
0:05:59: BRI0: RX <- SETUP pd = 8 callref = 0x01
0:05:59: Bearer Capability i = 0x8890
0:05:59: Channel ID i = 0x89
Indication:
Switch type or switch type configuration
Suggestions:
● Verify the switch type
Trang 9● Verify the switch type in the configuration
Example 8
Debug: DEBUG ISDN Q931
%LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0:22, changed state to up
ISDN Event: Call to 9086154535 dsl 3 at 64 Kb/s
TX -> SETUP dsl = 3 pd = 8 callref = 0x188C
Bearer Capability i = 0x8890
Channel ID i = 0xE1808397
Called Party Number i = 0xA1, '9086154535'
RX <- RELEASE_COMP dsl = 3 pd = 8 callref = 0x988C
Cause i = 0x83E020 - Mandatory IE missing
ISDN PRI 3: entering process_rxstate, CALL_CLEARED
ISDN PRI 3: received message 1F
ISDN Event: Hangup call to call id 0xCE2 on dsl 2
Indication:
NSF IE is not sent
Suggestions:
See CSCdi46101
Example 9
Debug: DEBUG PPP NEGOTIATION, DEBUG PPP CHAP
3:22:53: ppp: sending CONFREQ, type = 3 (CI_AUTHTYPE), value = C223/5 3:22:53: ppp: sending CONFREQ, type = 5 (CI_MAGICNUMBER), value = C6091F 3:22:55: ppp: sending CONFREQ, type = 3 (CI_AUTHTYPE), value = C223/5 3:22:55: ppp: sending CONFREQ, type = 5 (CI_MAGICNUMBER), value = C6091F 3:22:55: PPP BRI0: B-Channel 1: received config for type = 0x0 (??)
3:22:55: PPP BRI0: B-Channel 1: rcvd unknown option 0x0 rejected
Trang 103:22:55: PPP BRI0: B-Channel 1: received config for type = 0x1 (MRU) value = 0x5 F4 rejected
3:22:55: PPP BRI0: B-Channel 1: received config for type = 0x3 (AUTHTYPE) value
= 0xC223 value = 0x5 acked
3:22:55: PPP BRI0: B-Channel 1: received config for type = 0x11 (MULTILINK_MRRU) rejected
3:22:55: PPP BRI0: B-Channel 1: received config for type = 0x13 (UNKNOWN)
3:22:55: PPP BRI0: B-Channel 1: rcvd unknown option 0x13 rejected
3:22:55: ppp: config REJ received, type = 3 (CI_AUTHTYPE), value = C223/5
3:22:55: ppp: sending CONFREQ, type = 3 (CI_AUTHTYPE), value = C223/5
3:22:55: ppp: sending CONFREQ, type = 5 (CI_MAGICNUMBER), value = C6091F
3:22:55: PPP BRI0: B-Channel 1: received config for type = 0x3 (AUTHTYPE) value
= 0xC2
Success rate is 0 percent (0/5)
moog#23 value = 0x5 acked
3:22:55: ppp: config REJ received, type = 3 (CI_AUTHTYPE), value = C223/5
3:22:55: ppp: BRI0: B-Channel 1 closing connection because remote won't authenti cate
3:22:55: ppp: sending CONFREQ, type = 3 (CI_AUTHTYPE), value = C223/5
3:22:55: ppp: sending CONFREQ, type = 5 (CI_MAGICNUMBER), value = C6091F
3:22:55: %ISDN-6-DISCONNECT: Interface BRI0: B-Channel 1 disconnected from 0123
5820040 , call lasted 2 seconds
3:22:56: %LINK-3-UPDOWN: Interface BRI0: B-Channel 1, changed state to down
Indication:
The remote device does not authenticate itself This can be seen usually with non-Cisco devices
Suggestion:
Use IOS 10.3(9), 11.0(5), 11.(1) or later These versions support a new feature for ppp authentication:
● ppp authentication chap callin
or
● ppp authentication pap callin
Related Information
● Designing ISDN Internetworks
● ISDN Technology Overveiw
● ISDN Switch Types, Codes, and Values