However, upon issuing show frame-relay pvc and show frame-relay map commands on the Singapore router, you see unexpected results.. Adtran Atlas 550 Note If using the Adtran Atlas 550 a
Trang 1Lab 8.3.4.2: Troubleshooting Frame Relay 2
Frame Relay
Atlas 550 192.168.192.0/24
Fa0/0 192.168.200.1/24 Fa0/0 192.168.232.1/24
Objective
Apply the troubleshooting method to a simple Frame Relay network problem
Scenario
A new Frame Relay connection was installed between London and Singapore over the weekend You have been asked to confirm connectivity and that
everything is working Everything seems to be working fine as you can ping
and telnet between the London and Singapore LANs However, upon issuing
show frame-relay pvc and show frame-relay map commands on the
Singapore router, you see unexpected results It is your responsibility to
determine if the routers are configured correctly and to make appropriate
configuration corrections if not
Adtran Atlas 550 Note
If using the Adtran Atlas 550 as your Frame Relay switch, you will see
information about DLCIs (such as DLCI 16) that is not shown in sample outputs
of this lab These DLCIs are configured on the Atlas 550, but are not being used for this specific lab You would not normally see these extra DLCIs, so any information pertaining to them should be disregarded for this lab
Step 1
Cable the lab as shown in the diagram
Load the configuration file called Lab8-3-4-2-LondonBrokenConfig.txt into the London router Load the file called
Lab8-3-4-2-SingaporeBrokenConfig.txt into the Singapore router
Trang 2Use ping and/or telnet to check connectivity between the London and
Singapore LANs All ping and telnet attempts from either site to the other should be successful If not, troubleshoot
Step 2
Issue the show frame-relay pvc command on the Singapore router Your output should appear similar to the sample output below (Remember to ignore information about other DLCIs [such as DLCI 16] not shown or referenced below.)
Singapore#show frame-relay pvc
PVC Statistics for interface Serial0/0 (Frame Relay DTE)
Active Inactive Deleted Static
Local 1 0 1 0
Switched 0 0 0 0
Unused 0 0 0 0
<output omitted>
DLCI = 17, DLCI USAGE = LOCAL, PVC STATUS = DELETED, INTERFACE = Serial0/0
input pkts 0 output pkts 0 in bytes 0
out bytes 0 dropped pkts 0 in FECN pkts 0
in BECN pkts 0 out FECN pkts 0 out BECN pkts 0
in DE pkts 0 out DE pkts 0
out bcast pkts 0 out bcast bytes 0
pvc create time 00:15:51, last time pvc status changed 00:14:53
DLCI = 18, DLCI USAGE = LOCAL, PVC STATUS = ACTIVE, INTERFACE = Serial0/0
input pkts 28 output pkts 34 in bytes 5560
out bytes 6623 dropped pkts 0 in FECN pkts 0
in BECN pkts 0 out FECN pkts 0 out BECN pkts 0
in DE pkts 0 out DE pkts 0
out bcast pkts 34 out bcast bytes 6623
pvc create time 00:15:54, last time pvc status changed 00:15:54
1 What are the unexpected results you are seeing? (Hint: Reference the highlighted output items and look at the network diagram; there is one PVC only and that is to London.)
Note: When the status of the PVC is DELETED, it means the Frame Relay switch is not programmed to handle the associated DLCI—at least from this channel or circuit from this router The focus of the troubleshooting should be
on the local router
Trang 3Issue the show frame-relay map command on the Singapore router Your output should appear similar to the sample output below (Remember to ignore information about other DLCIs [such as DLCI 16] not shown or referenced below.)
Singapore#show frame-relay map
Serial0/0 (up): ip 0.0.0.0 dlci 18(0x12,0x420)
broadcast,
CISCO, status defined, active
Serial0/0 (up): ip 0.0.0.0 dlci 16(0x10,0x400)
broadcast,
CISCO, status defined, inactive
Serial0/0 (up): ip 192.168.192.2 dlci 18(0x12,0x420), dynamic,
broadcast,, status defined, active
2 Reference the network diagram and DLCI 18 information from the show
frame-relay pvc output and briefly explain why the show
frame-relay map output does not contain any unusual or unexpected results at
this point
The unexpected output from the show frame-relay pvc command does not appear to be affecting connectivity or causing other problems
3 At this point, there does not appear to be a problem; however, if you find the unexpected output from the show frame-relay pvc results from a misconfiguration, should you make a change even though everything is working fine?
Step 3
Look at the output of the show frame-relay map command and note the map to London (192.168.192.2) was dynamically established rather than
statically
Singapore#show frame-relay map
Serial0/0 (up): ip 0.0.0.0 dlci 18(0x12,0x420)
broadcast,
CISCO, status defined, active
<output omitted>
Serial0/0 (up): ip 192.168.192.2 dlci 18(0x12,0x420), dynamic,
broadcast,, status defined, active
Trang 4On the Singapore router, shut down the Frame Relay interface, issue a debug frame-relay packet command, then re-enable the interface and note the
highlighted items in the sample output below
Singapore(config)#interface serial 0/0
Singapore(config-if)#shutdown
Singapore#debug frame-relay packet
Frame Relay packet debugging is on
Singapore(config)#interface serial 0/0
Singapore(config-if)#no shutdown
04:53:23: Serial0/0: broadcast search
<output omitted>
04:54:14: Serial0/0(i): dlci 18(0x421), pkt type 0x2000, datagramsize 289
04:54:32: Serial0/0(i): dlci 18(0x421), pkt encaps 0x0300 0x8000 0x0000 0x806 (ARP),
datagramsize 30 04:54:32: Serial0/0: frame relay INARP received
04:54:32: FR: Sending INARP Reply on interface Serial0/0 dlci 18 for link 7(IP)
04:54:37: Serial0/0: broadcast search
04:54:37: Serial0/0: Broadcast on DLCI 16 link 7
04:54:37: DLCI 16 is either deleted or inactive
04:54:37: Serial0/0: Broadcast on DLCI 18 link 7
04:54:37: Serial0/0(o): dlci 18(0x421), pkt type 0x800(IP), datagramsize 64
04:54:37: Serial0/0(o): dlci 18(0x421), pkt type 0x800(IP), datagramsize 64
04:54:37: broadcast dequeue
04:54:37: Serial0/0(o):Pkt sent on dlci 18(0x421), pkt type 0x800(IP), datagramsize 64
<output omitted>
Turn debug frame-relay packet off
Singapore#no debug frame-relay packet or no debug all
4 Based upon the map being dynamically established and output from the
debug frame-relay packet command, can you determine whether a frame-relay map or frame-relay interface-dlci command
was used in the router configuration? (Hint: Inverse ARP.)
Since you have determined a frame-relay interface-dlci command was used, you should check the statement with a show running-config
command Your output should appear the same as the partial sample output below
Singapore#show running-config
<output omitted>
!
interface Serial0/0
ip address 192.168.192.4 255.255.255.0
no ip directed-broadcast
encapsulation frame-relay
no ip mroute-cache
Trang 5cdp enable
frame-relay interface-dlci 17
frame-relay lmi-type ansi
!
<output omitted>
5 What facts can be gathered about the situation?
Step 4
6 Examine the facts you have just gathered Based on your observations, what are the possible causes of DLCI 17 being deleted and DLCI 18 being the active link with London?
You call the Frame Relay service provider and they tell you the correct DLCI for the PVC to London is 18 This confirms your findings about why DLCI 17 is deleted while DLCI 18 is active
What happened was the LMI process noticed the DLCI was miconfigured on the Singapore router (frame-relay interface-dlci 17 instead of
frame-relay interface-dlci 18) Early in the LMI process, the Frame Relay switch sends the router all of the DLCIs configured for that circuit and for which there should be a PVC to a destination network In the case of the
Singapore router, the Frame Relay switch sent router DLCI 18, the DLCI for the PVC to London When the Singapore router received this DLCI 18, it did an inverse ARP to map London’s remote IP address to this DLCI since there was
no static mapping for DLCI 18 in the Singapore configuration The Singapore router then deleted DLCI 17 and made DLCI 18 active as you saw in the output
of the show frame-relay pvc command And the output of the show
frame-relay map command showed DLCI 18 was mapped to London’s IP
address as a result of inverse ARP
If the Singapore router had an incorrect frame-relay map statement instead
of a frame-relay interface-dlci statement, the self-correcting
automatic inverse ARP process would not have taken place and the connection between Singapore and London would have been down (as was the case in
Trang 6Lab 8-1) Remember that inverse ARP is automatically disabled for an interface that has a frame-relay map statement configured
Step 5
You have now confirmed everything is working fine and inverse ARP
automatically overcame a misconfiguration on the Singapore router And, as addressed earlier, even though there isn’t a problem, you decide to correct Singapore’s configuration to avoid unforeseen problems later and to help make troubleshooting less difficult
Your action plan is to replace the incorrect frame-relay interface-dlci statement with a corrected one
Step 6
Implement the action plan and observe the results
Remove the existing incorrect frame-relay interface-dlci 17
statement
Enter the correct frame-relay interface-dlci 18 statement
Shutdown then re-enable the interface
Issue a show frame-relay pvc command on the Singapore router Your output should appear similar to the sample output below (Remember to ignore information about other DLCIs/DLCI 16.)
Singapore#show frame-relay pvc
PVC Statistics for interface Serial0/0 (Frame Relay DTE)
Active Inactive Deleted Static
Local 1 1 0 0
Switched 0 0 0 0
Unused 0 0 0 0
<output omitted>
DLCI = 18, DLCI USAGE = LOCAL, PVC STATUS = ACTIVE, INTERFACE = Serial0/0
input pkts 389 output pkts 448 in bytes 77299
out bytes 81761 dropped pkts 0 in FECN pkts 0
in BECN pkts 0 out FECN pkts 0 out BECN pkts 0
in DE pkts 0 out DE pkts 0
out bcast pkts 448 out bcast bytes 81761
pvc create time 03:46:18, last time pvc status changed 00:00:13
You should now have only one active PVC DLCI 18
Issue a show frame-relay map command on the Singapore router Your output should appear similar to the sample output below
Trang 7Singapore#show frame-relay map
Serial0/0 (up): ip 0.0.0.0 dlci 18(0x12,0x420)
broadcast,
CISCO, status defined, active
Serial0/0 (up): ip 0.0.0.0 dlci 16(0x10,0x400)
broadcast,
CISCO, status defined, inactive
Serial0/0 (up): ip 192.168.192.2 dlci 18(0x12,0x420), dynamic,
broadcast,, status defined, active
Although this output is the same as before, you determined there was an
incorrect DLCI number in the Singapore router configuration This time it is because of the frame-relay interface-dlci 18 statement and not inverse ARP If you enable debug frame-relay packet and observe the output, you will not see inverse ARP taking place
Use ping and/or telnet to check connectivity between the London and
Singapore LANs All ping and/or telnet attempts from either site to the other should still be successful
7 Did your solution fix the “problem”? If not, undo your changes and repeat the process
Step 7
8 Document the results