Contents Overview 5 Overview of Internet Information Services 3 Configuring Web Server Properties 10 Creating Web Sites and Virtual Directories 15 Lab A: Creating and Configuring Additional Web and FTP Sites 21 Managing Web Site Content 33 Configuring User Authentication 39 Configuring User Access to Web Pages 45 Configuring Web Browsers 52 Maintaining a Web Server 56 Lab B: Securing Web Resources by Using Permissions and Authentication 62 Review 72 Module 3: Managing Web Services Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, e-mail address, logo, person, places or events is intended or should be inferred. 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The publications specialist replaces this example list with the list of trademarks provided by the copy editor. Microsoft, MS-DOS, Windows, and Windows NT are listed first, followed by all other Microsoft trademarks listed in alphabetical order. > are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and/or other countries. <The publications specialist inserts mention of specific, contractually obligated to, third-party trademarks, provided by the copy editor> The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Module 3: Managing Web Services iii Instructor Notes This module provides students with knowledge of the purpose and benefits of using Microsoft ® Internet Information Services (IIS) version 5.0. After completing this module, students will be able to: ! Describe the service provided by IIS. ! Configure Web server properties. ! Create Web sites and virtual directories. ! Manage Web site content. ! Configure authentication to a Web site. ! Configure access to Web pages. ! Configure browsers for Internet and intranet access. ! Maintain and update an IIS server. Materials and Preparation This section provides the materials and preparation tasks that you need to teach this module. Required Materials To teach this module, you need the Microsoft PowerPoint ® file 2155A_05.ppt. Preparation Tasks To prepare for this module, you should: ! Read all of the materials for this module. ! Complete the labs. Presentation: 100 Minutes Lab: 105 minutes iv Module 3: Managing Web Services Module Strategy Use the following strategy to present this module: ! Overview of Internet Information Services Solicit ideas from the students on when a business could use a Web server. Describe the features of IIS, and then contrast the features of IIS in the various Microsoft Windows ® 2000 operating systems. Ensure the students are fully aware of the range of information that is available in IIS Help. ! Configuring Web Server Properties Explain how to configure and manage properties in general. Specific properties that require extensive explanation, such as security properties, are covered in other modules. Explain the relationship between master properties and object properties, particularly how inheritance can be used to manage properties. ! Creating Web Sites and Virtual Directories Discuss the methods for hosting multiple sites on a single server. Mention that the host header method cannot be used for File Transfer Protocol (FTP) sites. Explain how virtual directories can be used to create an extensive Web site without requiring that all content be stored on the Web server. ! Managing Web Site Content Explain how to use FTP to upload content to a Web site. Define Web Distributed Authoring and Versioning (WebDAV) publishing, and discuss how it can be used in an intranet. Explain how to configure WebDAV. Explain how to configure Microsoft FrontPage ® for authoring. ! Configuring User Authentication Explain each of the authentication methods with an emphasis on Anonymous, Basic, and Digest authentication. Describe the benefits, requirements, and restrictions of the different authentication methods. Discuss various scenarios and the impacts of using combinations of authentication methods. Module 3: Managing Web Services v ! Configuring User Access to Web Pages Discuss the need for security on a Web server. Emphasize that effective security employs a variety of interdependent technologies. Explain the use of Internet Protocol (IP) addresses and domain name restrictions by using example scenarios when possible. Discuss the differences between Web- based and the NTFS file system permissions. When discussing the Permissions Wizard, create a new test Web site and demonstrate the various ways to use the wizard. ! Configuring Web Browsers Explain how to configure Web browsers for use with a proxy server on an intranet and on the Internet. In addition, identify the configurations and connections that you can examine to resolve client access problems. ! Maintaining a Web Server Explain how to stop and start Internet services by using the IIS snap-in, and how to back up the IIS configuration. Finally, define service packs and hotfixes, and explain where to find them. Module 3: Managing Web Services 1 Overview ! Overview of Internet Information Services ! Configuring Web Server Properties ! Creating Web Sites and Virtual Directories ! Managing Web Site Content ! Configuring User Authentication ! Configuring User Access to Web Pages ! Configuring Web Browsers ! Maintaining a Web Server Web services make it easy to share documents and information across a company intranet or the Internet. You can also deploy scalable and reliable Web-based applications, and store existing data and applications on your Web servers. After completing this module, you will be able to: ! Describe the service provided by Microsoft ® Internet Information Services (IIS) version 5.0. ! Configure Web server properties. ! Create Web sites and virtual directories. ! Manage Web site content. ! Configure authentication to a Web site. ! Configure access to Web pages. ! Configure browsers for Internet and intranet access. ! Maintain and update an IIS server. Topic Objective To provide an overview of the module topics and objectives. Lead-in In this module, you will learn how to manage Web services on your network. 2 Module 3: Managing Web Services " "" " Overview of Internet Information Services ! Role of Web Servers in Organizations ! Examining the Default Installation ! Using IIS Help Internet Information Services (IIS) is a key component of Microsoft Windows ® 2000 Web services. Before you can effectively implement and administer an IIS Web server, you require a thorough understanding of IIS features. The specific IIS features that are available on a Web server will depend on the Windows 2000 operating system on which the Web server is running, and whether the Web server is a member of an Active Directory ™ directory services domain. Topic Objective To introduce Internet Information Services. Lead-in In recent years, Web servers have become a key part of every organization’s IT infrastructure. Module 3: Managing Web Services 3 Role of Web Servers in Organizations InternetIntranet Web Server www.nwtraders.msft www.nwtraders.msft www.contoso.msft www.contoso.msft Web servers enable an organization to quickly and dynamically provide information to employees over an intranet, support team collaboration, provide Web-based applications that support internal business processes, and establish a presence on the Internet. Establishing an IIS Web server with Windows 2000 enables you to create one or more Web sites, which provide easily accessible information for employees and customers. You can also create File Transfer Protocol (FTP) sites, which enable users to quickly upload and download large files. Benefits of an Intranet Web Server By moving your internal business processes, such as payroll or procurement, from paper-based systems to an intranet, you can reduce the need to install and administer client software on each desktop and dramatically streamline operations. Additionally, when you make tasks and information available from a central intranet location and accessible from a common browser interface, your employees spend less time learning procedures, filling out forms, and handling routine paperwork. Therefore, an intranet can help reduce labor costs and improve efficiency. Topic Objective To discuss the role of Web servers in businesses and other organizations. Lead-in Does your business or organization require a Web server? Delivery Tip Focus on the uses of a Web server in a business environment. Ask the students for examples of how their companies use Web servers. 4 Module 3: Managing Web Services Benefits of an Internet Web Server An Internet presence enables your business to serve its customers online. For example, by providing contact information, answers to frequently asked questions, and details about products and services, you can enhance customer satisfaction. You can also create e-commerce sites, which enable customers to purchase products and check order status over the Internet. Windows 2000 interoperates with existing systems so that you can efficiently manage operations, such as managing suppliers and shippers, collecting payments, and collecting and managing customer information that helps you tailor your offerings to suit individual buyers. You can also use the Web services in Windows 2000 to enable your employees to work with documents on the Internet in the same way that they work with documents on your internal network. IIS includes support for the Web Distributed Authoring and Versioning (WebDAV) standard, which enables IIS to work as both a Web server and a file server. With support for Web publishing and file sharing, users can work with Web documents in the same way that they work with files on their local hard drive or the network. Hosting Multiple Web Sites With its greatly improved scalability and new management options, the Web services in Windows 2000 enable you to support thousands of separate Web sites on a single server. For example, you can host a separate site for each product or functional division in your organization. Some companies, which are known as Internet Service Providers (ISPs), make a business of hosting sites for other organizations. ISPs have demanding requirements for Web services. For any organization that hosts multiple Web sites on a single server, the improvements in Windows 2000 Web services are particularly beneficial. For Your Information In testing, Microsoft Windows 2000 Server runs effectively with over 5,000 Web sites. [...]... IISadmin and SecureUser 22 Module 3: Managing Web Services Exercise 1 Adding a Web Site Operator In this exercise, you will add a Web site operator to your Web server After adding the Web site operator, you will test the Web site operator account to examine the extent of the privileges allowed Scenario You have decided that you want another person to be able to administer your Web sites, but you want... Default Web Site Properties dialog box Detailed steps Click OK twice a Right-click Default Web Site, and then click Properties b In the Default Web Site Properties dialog box, on the Web Site tab, find Connection Timeout and record its value here: seconds c Click Cancel 26 Module 3: Managing Web Services Exercise 3 Creating New Web Sites In this exercise, you will create two new Web sites... different computer system 20 Module 3: Managing Web Services Lab A: Creating and Configuring Additional Web and FTP Sites Topic Objective To introduce the lab Lead-in In this lab, you will create and configure additional Web and FTP sites Objectives After completing this lab, you will be able to: ! Add a Web site operator ! Change the Web server’s master properties ! Create a Web site ! Create a local... logins to the IIS system ! IWAM_computername This account is used to launch and run out-of-process Web applications Services Several services are installed with IIS These services include: ! FTP Publishing Service ! IIS Admin Service ! SMTP Service ! World Wide Web Publishing Service Module 3: Managing Web Services Using IIS Help Topic Objective To explain how to use IIS Help http://localhost/iishelp... any open windows and logoff Module 3: Managing Web Services 25 Exercise 2 Changing the Master Properties In this exercise, you will change the master properties and determine the effect on existing Web sites Scenario Your Web server hosts several Web sites You want to change the connection timeout setting for all of the Web sites You could change the property for each Web site, but making these changes... Web servers FTP enables you to publish information on a Web server by using a standard FTP client Module 3: Managing Web Services 15 Creating Additional Web Sites Topic Objective To explain how to add sites to an IIS server Append port Append port numbers numbers Lead-in You can host multiple Web and FTP sites on an IIS server Multiple IP Multiple IP addresses addresses Host headers Host headers Web. .. guide Module 3: Managing Web Services " Configuring Web Server Properties Topic Objective To provide an overview of how properties work in IIS Lead-in You can change the default properties for a Web site ! Changing Master Properties ! Using Property Inheritance ! Modifying Properties for IIS Objects When you install IIS, default values are assigned to the properties for the Web server, the Web and... properties 9 10 Module 3: Managing Web Services Changing Master Properties Topic Objective To explain the purpose of master properties and how to change them Lead-in When you install IIS, your Web server is configured with default master properties Master Properties WWW Service Default Web site Htmldocs Default.htm FTP Service Default FTP site Graphics Layout.css Master properties apply to the Web and FTP... is a privilege reserved for administrators and IIS Web site operators only Are you able to view the properties of your IIS server? No, viewing the properties of the IIS server is a privilege reserved for administrators 1 (continued) e Close Internet Services Manager Module 3: Managing Web Services 23 (continued) Tasks 2 3 Detailed steps Open Internet Services Manager as Administrator with a password... Lab03A\Vdir Detailed steps Minimize Internet Services Manager a Restore Internet Explorer, and in the Address box, type http://server_nameA/LVDir and then press ENTER b Minimize Internet Explorer Why must you access the virtual directory by first referencing the Web site server_nameA? Because the virtual directory exists in the Server_nameA Web site Module 3: Managing Web Services 29 Exercise 5 Creating and . them. Module 3: Managing Web Services 1 Overview ! Overview of Internet Information Services ! Configuring Web Server Properties ! Creating Web Sites. and objectives. Lead-in In this module, you will learn how to manage Web services on your network. 2 Module 3: Managing Web Services " ""