Introduction iii Instructor Notes The Introduction module provides students with an overview of the course content, materials, and logistics for Course 2410A, Designing a Change and Con
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Prerequisites 3
Facilities 5
Introduction
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Trang 3Introduction iii
Instructor Notes
The Introduction module provides students with an overview of the course
content, materials, and logistics for Course 2410A, Designing a Change and Configuration Management Infrastructure
Course Materials and Preparation
Required Materials
To teach this course, you need the following materials:
Delivery Guide
Trainer Materials compact disc
Preparation Tasks
To prepare for this course, you must:
• Complete the Trainer Checklist that is included with the trainer course materials
Presentation:
30 Minutes
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Use the following strategy to present this module:
Course 2410A: Designing a Change and Configuration Management
Infrastructure
Show the slide that displays the course number and course title
Introduction Welcome students to the course and introduce yourself Provide a brief overview of your background to establish credibility
Ask students to introduce themselves and give details of their background, product experience, and expectations of the course
Record student expectations on a white board or flip chart to which you can refer later in class
Course Materials Explain the purpose of all materials used in this course
Tell students that they will have an opportunity at the end of class to provide feedback on the course and facilities
Prerequisites Provide the students with the list of prerequisites of the course This is an opportunity for you to identify students who may not have the appropriate background or experience to attend
Course Outline Provide an overview of each module and what students will learn
Explain how this course will meet students’ expectations by relating the information covered in individual modules to those expectations
Microsoft Official Curriculum Present an overview of the Microsoft Official Curriculum program and refer students to the Microsoft Official Curriculum Web page at
http://www.microsoft.com/trainingandservices/
Microsoft Certified Professional Program Inform students about the Microsoft Certified Professional (MCP) program and the various certification options
Facilities Explain the facility information for the training site
Trang 5Introduction 1
Introduction
Name
Company Affiliation
Title/Function
Job Responsibility
Change and Configuration Management Experience
Microsoft Windows 2000 Advanced Server Experience
Expectations of the Course
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Topic Objective
To introduce yourself,
establish credibility, meet
students, and set student
expectations for the course
Lead-in
Welcome to Designing a
Change and Configuration
Management Infrastructure
My name is
Introduce yourself
Provide a brief overview of
your background to
establish credibility as a
Windows 2000 clustering
instructor
Ask students to introduce
themselves, addressing the
bulleted items on the slide
Delivery Tip
As students introduce
themselves, use a white
board or flip chart to record
their expectations of the
course
Trang 6Course Materials
Name Card
Student Workbook
Student Materials Compact Disc
Course Evaluation
***************************** ILLEGAL FOR NON - TRAINER USE ******************************
The following materials are included with your kit:
Name card Write your name on both sides of the name card
Student workbook The student workbook contains the material covered in
class, in addition to the hands-on lab exercises
Student Materials compact disc The Student Materials compact disc
contains the Web page that provides you with links to resources pertaining
to this course, including additional reading, review and lab answers, lab files, multimedia presentations, and course-related Web sites
To open the Web page, insert the Student Materials compact disc into the CD-ROM drive, and then in the root directory of the compact disc, double-click
Default.htm
Course evaluation At the conclusion of this course, please complete the
course evaluation to provide feedback on the instructor, course, and software product Your comments will help us improve future courses
To provide additional comments on course materials, send e-mail to
mstrain@microsoft.com Be sure to type Course 2410Ain the subject line
To provide additional comments or inquire about the Microsoft Certified Professional program, send e-mail to mcp@msprograms.com.
Topic Objective
To identify and describe the
course materials
Lead-in
We have provided
everything you need for this
course You will find the
following materials at your
desk
Describe the contents of the
student workbook and the
Student Materials compact
disc
Ask students to write their
names on both sides of the
name card
Tell students that a course
evaluation must be
completed at the end of the
course
Tell students where they
can send comments
Delivery Tip
Demonstrate how to open
the Web page provided on
the Student Materials
compact disc On the
Trainer Materials compact
disc, double-click
Default.htm in the
StudentCD folder
Note
Trang 7Introduction 3
Prerequisites
Course 1560B, Updating Support Skills from Microsoft
Windows NT 4.0 to Microsoft Windows 2000
Course 2151A, Microsoft Windows 2000 Network and
Operating Essentials
Course 2152A, Implementing Microsoft Windows 2000
Professional and Server
Course 2153A, Implementing a Microsoft Windows 2000
Network Infrastructure
Course 2154A, Implementing and Administering
Microsoft Windows 2000 Directory Services
***************************** ILLEGAL FOR NON - TRAINER USE ******************************
A prerequisite of this course is that you should have completed one of the following:
Course 1560B, Updating Support Skills from Microsoft ® Windows NT ® 4.0
to Microsoft Windows 2000
Course 2151A, Microsoft ® Windows ® 2000 Network and Operating Essentials
Course 2152A, Implementing Microsoft ® Windows ® 2000 Professional and Server
Course 2153A, Implementing a Microsoft ® Windows ® 2000 Network Infrastructure
Course 2154A, Implementing and Administering Microsoft ® Windows ® 2000 Directory Services
Topic Objective
To present and describe the
prerequisites for this course
Lead-in
At least one of the following
prerequisite knowledge is
needed for this course
Trang 8Course Outline
Module 1: Introduction to Change and Configuration Management Design
Module 2: Designing a Workstation Installation and Upgrade Strategy
Module 3: Designing a Software Distribution and Management Strategy
Module 4: Designing a User Data Management Strategy
Module 5: Designing a User Settings Management Strategy
Module 6: Designing a Computer Management Strategy
Module 7: Using Group Policy to Design a CCM Solution
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Module 1, “Introduction to Change and Configuration Management Design,” introduces the basic concepts and technologies that support a change and configuration management infrastructure Topics include defining customer needs and their business environments, collecting information, and determining
a course of action
Module 2, “Designing a Workstation Installation and Upgrade Strategy,” describes how to assess the operating system environment and, from this information, determine installation options and a course of action for the organization
Module 3, “Designing a Software Distribution and Management Strategy,” describes current strategies for software distribution and management Topics include identifying and assessing specific options
Module 4, “Designing a User Data Management Strategy,” discusses various options for managing user data Topics include workstation scenarios and assessment of options
Module 5, “Designing a User Settings Management Strategy,” describes how user settings fit into change and configuration management Topics include assessing options and selecting those that are most appropriate to meet the organizational requirements
Module 6, “Designing a Computer Management Strategy,” describes options for managing the computer resources in an organization Strategies for implementing a change and configuration model are discussed
Module 7, “Using Group Policy to Design a CCM Solution,” describes common designs for Group Policy by providing some scenarios It also defines best practices and describes how to determine Group Policy design through analysis of the organization’s business needs
Topic Objective
To provide an overview of
each module and what
students will learn
Lead-in
In this course, we will
cover
Briefly describe each
module
As you describe each
module, acknowledge any
information that will meet
the student expectations
that you recorded earlier
Trang 9Introduction 5
Facilities
Building Hours
Parking
Rest Rooms
Meals
Phones
Messages
Smoking
Recycling Class Hours
***************************** ILLEGAL FOR NON - TRAINER USE ******************************
Topic Objective
To inform students of class
logistics and rules for the
training site
Lead-in
Before we start, let’s go over
the class logistics
Explain the class hours,
extended building hours for
labs, parking, rest room
location, meals, phones,
message posting, and
where smoking is or isn’t
allowed
Ensure that the students are
aware of the recycling
program if one is available
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