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Tiêu đề Course 2410A: Designing a Change and Configuration Management Infrastructure
Trường học Microsoft Corporation
Thể loại Course materials
Năm xuất bản 2001
Định dạng
Số trang 10
Dung lượng 699,57 KB

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Introduction iii Instructor Notes The Introduction module provides students with an overview of the course content, materials, and logistics for Course 2410A, Designing a Change and Con

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Contents

Prerequisites 3

Facilities 5

Introduction

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Information in this document, including URL and other Internet Web site references, is subject to change without notice Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, e-mail address, logo, person, places or events is intended or should be inferred Complying with all applicable copyright laws is the responsibility of the user Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property

 2001 Microsoft Corporation All rights reserved

Microsoft, MS-DOS, Windows, Windows NT, Active Desktop, Active Directory, IntelliMirror, Outlook, PowerPoint, and Visio are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A and/or other countries

The names of actual companies and products mentioned herein may be the trademarks of their respective owners

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Introduction iii

Instructor Notes

The Introduction module provides students with an overview of the course

content, materials, and logistics for Course 2410A, Designing a Change and Configuration Management Infrastructure

Course Materials and Preparation

Required Materials

To teach this course, you need the following materials:

 Delivery Guide

 Trainer Materials compact disc

Preparation Tasks

To prepare for this course, you must:

• Complete the Trainer Checklist that is included with the trainer course materials

Presentation:

30 Minutes

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Module Strategy

Use the following strategy to present this module:

 Course 2410A: Designing a Change and Configuration Management

Infrastructure

Show the slide that displays the course number and course title

 Introduction Welcome students to the course and introduce yourself Provide a brief overview of your background to establish credibility

Ask students to introduce themselves and give details of their background, product experience, and expectations of the course

Record student expectations on a white board or flip chart to which you can refer later in class

 Course Materials Explain the purpose of all materials used in this course

Tell students that they will have an opportunity at the end of class to provide feedback on the course and facilities

 Prerequisites Provide the students with the list of prerequisites of the course This is an opportunity for you to identify students who may not have the appropriate background or experience to attend

 Course Outline Provide an overview of each module and what students will learn

Explain how this course will meet students’ expectations by relating the information covered in individual modules to those expectations

 Microsoft Official Curriculum Present an overview of the Microsoft Official Curriculum program and refer students to the Microsoft Official Curriculum Web page at

http://www.microsoft.com/trainingandservices/

 Microsoft Certified Professional Program Inform students about the Microsoft Certified Professional (MCP) program and the various certification options

 Facilities Explain the facility information for the training site

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Introduction 1

Introduction

 Name

 Company Affiliation

 Title/Function

 Job Responsibility

 Change and Configuration Management Experience

 Microsoft Windows 2000 Advanced Server Experience

 Expectations of the Course

***************************** ILLEGAL FOR NON - TRAINER USE ******************************

Topic Objective

To introduce yourself,

establish credibility, meet

students, and set student

expectations for the course

Lead-in

Welcome to Designing a

Change and Configuration

Management Infrastructure

My name is

Introduce yourself

Provide a brief overview of

your background to

establish credibility as a

Windows 2000 clustering

instructor

Ask students to introduce

themselves, addressing the

bulleted items on the slide

Delivery Tip

As students introduce

themselves, use a white

board or flip chart to record

their expectations of the

course

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Course Materials

 Name Card

 Student Workbook

 Student Materials Compact Disc

 Course Evaluation

***************************** ILLEGAL FOR NON - TRAINER USE ******************************

The following materials are included with your kit:

 Name card Write your name on both sides of the name card

 Student workbook The student workbook contains the material covered in

class, in addition to the hands-on lab exercises

 Student Materials compact disc The Student Materials compact disc

contains the Web page that provides you with links to resources pertaining

to this course, including additional reading, review and lab answers, lab files, multimedia presentations, and course-related Web sites

To open the Web page, insert the Student Materials compact disc into the CD-ROM drive, and then in the root directory of the compact disc, double-click

Default.htm

 Course evaluation At the conclusion of this course, please complete the

course evaluation to provide feedback on the instructor, course, and software product Your comments will help us improve future courses

To provide additional comments on course materials, send e-mail to

mstrain@microsoft.com Be sure to type Course 2410Ain the subject line

To provide additional comments or inquire about the Microsoft Certified Professional program, send e-mail to mcp@msprograms.com.

Topic Objective

To identify and describe the

course materials

Lead-in

We have provided

everything you need for this

course You will find the

following materials at your

desk

Describe the contents of the

student workbook and the

Student Materials compact

disc

Ask students to write their

names on both sides of the

name card

Tell students that a course

evaluation must be

completed at the end of the

course

Tell students where they

can send comments

Delivery Tip

Demonstrate how to open

the Web page provided on

the Student Materials

compact disc On the

Trainer Materials compact

disc, double-click

Default.htm in the

StudentCD folder

Note

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Introduction 3

Prerequisites

 Course 1560B, Updating Support Skills from Microsoft

Windows NT 4.0 to Microsoft Windows 2000

 Course 2151A, Microsoft Windows 2000 Network and

Operating Essentials

 Course 2152A, Implementing Microsoft Windows 2000

Professional and Server

 Course 2153A, Implementing a Microsoft Windows 2000

Network Infrastructure

 Course 2154A, Implementing and Administering

Microsoft Windows 2000 Directory Services

***************************** ILLEGAL FOR NON - TRAINER USE ******************************

A prerequisite of this course is that you should have completed one of the following:

 Course 1560B, Updating Support Skills from Microsoft ® Windows NT ® 4.0

to Microsoft Windows 2000

 Course 2151A, Microsoft ® Windows ® 2000 Network and Operating Essentials

 Course 2152A, Implementing Microsoft ® Windows ® 2000 Professional and Server

 Course 2153A, Implementing a Microsoft ® Windows ® 2000 Network Infrastructure

 Course 2154A, Implementing and Administering Microsoft ® Windows ® 2000 Directory Services

Topic Objective

To present and describe the

prerequisites for this course

Lead-in

At least one of the following

prerequisite knowledge is

needed for this course

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Course Outline

 Module 1: Introduction to Change and Configuration Management Design

 Module 2: Designing a Workstation Installation and Upgrade Strategy

 Module 3: Designing a Software Distribution and Management Strategy

 Module 4: Designing a User Data Management Strategy

 Module 5: Designing a User Settings Management Strategy

 Module 6: Designing a Computer Management Strategy

 Module 7: Using Group Policy to Design a CCM Solution

***************************** ILLEGAL FOR NON - TRAINER USE ******************************

Module 1, “Introduction to Change and Configuration Management Design,” introduces the basic concepts and technologies that support a change and configuration management infrastructure Topics include defining customer needs and their business environments, collecting information, and determining

a course of action

Module 2, “Designing a Workstation Installation and Upgrade Strategy,” describes how to assess the operating system environment and, from this information, determine installation options and a course of action for the organization

Module 3, “Designing a Software Distribution and Management Strategy,” describes current strategies for software distribution and management Topics include identifying and assessing specific options

Module 4, “Designing a User Data Management Strategy,” discusses various options for managing user data Topics include workstation scenarios and assessment of options

Module 5, “Designing a User Settings Management Strategy,” describes how user settings fit into change and configuration management Topics include assessing options and selecting those that are most appropriate to meet the organizational requirements

Module 6, “Designing a Computer Management Strategy,” describes options for managing the computer resources in an organization Strategies for implementing a change and configuration model are discussed

Module 7, “Using Group Policy to Design a CCM Solution,” describes common designs for Group Policy by providing some scenarios It also defines best practices and describes how to determine Group Policy design through analysis of the organization’s business needs

Topic Objective

To provide an overview of

each module and what

students will learn

Lead-in

In this course, we will

cover

Briefly describe each

module

As you describe each

module, acknowledge any

information that will meet

the student expectations

that you recorded earlier

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Introduction 5

Facilities

Building Hours

Parking

Rest Rooms

Meals

Phones

Messages

Smoking

Recycling Class Hours

***************************** ILLEGAL FOR NON - TRAINER USE ******************************

Topic Objective

To inform students of class

logistics and rules for the

training site

Lead-in

Before we start, let’s go over

the class logistics

Explain the class hours,

extended building hours for

labs, parking, rest room

location, meals, phones,

message posting, and

where smoking is or isn’t

allowed

Ensure that the students are

aware of the recycling

program if one is available

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