Lesson An introduction to management information systems (MIS)

Lesson An introduction to management information systems (MIS) present introduction to MIS the most important class in the business school; what is MIS; use the five-component model; makes some information better than other information.

Management Information

Systems (MIS)

nga.lethiquynh@ueh.edu.vn

Study questions

Q1 Why is Introduction to MIS the most

important class in the business school?

Q2  What is MIS?

Q3  How can you use the five-component

model?

Q4  What is information? What makes

some information better than other

information?

BUSINESS INFORMATION TECHNOLOGY

Q1 Why is Introduction to MIS

the most important class in

the business school?

IS- What is it about?

► Business Information Systems is the

application of technology to solve business

problems.

► An professional IS applies technology to

integrate and support business activities

such as Accounting, Finance, Marketing,

HR, Management and so on.

► Students learn to analyze, design, develop,

and manage Information Systems

BUSINESS INFORMATION TECHNOLOGY

Objective: More efficient or effective business Reliable computer program

Core skill: Problem solving Logic/Engineering

Core task: Determine business requirements

for information systems

Deliver information systems to meet defined requirements

Starting title: Business Systems Analyst Application Programmer

Career goals: Senior organizational manager Programming manager

Suppose you have two transport companies

How can one get a competitive advantage over the other?

Why does it matter?

BUSINESS INFORMATION TECHNOLOGY

What do businesses compete with?

Suppose you have two transport companies

How can one get a competitive advantage over the other?

They both use the same roads, pay the same for fuel, obey the same speed limits, have same rules, pay their drivers much the same

If one buys a better truck, the other one can buy exactly the same

How can you as a manager make a difference?

Why does it matter?

Because business is changing….

In 2013, Wal-Mart sold nearly 10% of the total retail sales

in the U.S.

Its RetailLink computer system connects its suppliers to

every one of Wal-Mart’s 5289 stores worldwide As

soon as a customer purchases any item, the supplier

monitoring the item knows to ship a replacement to the

shelf.

The management of Information is the future of

business.

BUSINESS INFORMATION TECHNOLOGY

Because business is changing….

Every time a shirt is sold at a JCPenny store in the U.S.,

details appear in a computer in Hong Kong at its supplier,

TAL Apparel Ltd., a large contract manufacturer that

produces one in eight dress shirts sold in the U.S

TAL’s computers then decide how many replacement shirts

to make, and in what styles, colors, and sizes, and then

sends the shirts to each JCPenny store JCPenny’s shirt

inventory is near zero, as is the cost of storing it.

The management of Information is the future of

business.

Why does it matter?

• Online news, social networks

• Internet advertising continues

significantly.

• New laws require businesses to store

more data for longer periods.

• Changes in business result in changes

in jobs and careers.

BUSINESS INFORMATION TECHNOLOGY

What’s New in MIS?

New technologies

• Cloud computing

• Software as a service (SaaS)

• Mobile digital platforms

People and behavior changes

• Managers use social networks, collaboration.

• Employees have access to powerful decision aids.

• Virtual meetings are accepted and used.

Organizations

• Web 2.0 applications widely adopted

• Telework gains momentum

• Co-creation of value, collaboration across firms

Q2  What is MIS?

BUSINESS INFORMATION TECHNOLOGY

What Is MIS

Management

► The key is to develop, maintain, and

adapt

► To create an information system that

meets your needs, take an active role

in the system’s development Why?

► Business professionals understand business

needs and requirements.

BUSINESS INFORMATION TECHNOLOGY

► Development and Use of Information

Systems: Business professionals need

to:

► Take active role to ensure systems meet

their needs.

► Understand how IS is constructed.

► Consider users’ needs during

development.

► Learn how to use the IS.

► Ancillary (security, backups).

What Is MIS

systems exist to help people in a

business achieve the business'

strategies.

► “What is the purpose of our Facebook page?”

► “What is it going to do for us?”

► “What is our policy for employees’

contributions?”

► “What should we do about critical customer

reviews?”

► “Are the costs of maintaining the page

sufficiently offset by the benefits?”

BUSINESS INFORMATION TECHNOLOGY

Q3  How can you use the

five-component model?

Components of an Information

System?

Components interact to produce

information

BUSINESS INFORMATION TECHNOLOGY

How Can You Use the

Five-Component Model?

Source: textbook [1], pg 10

Characteristics of the Five

Components

The most Important Component

YOU!

► Quality of your thinking, your ability to

conceive information from data,

determined by your cognitive skills.

► Information is value you add to information

systems.

All Components Must Work

BUSINESS INFORMATION TECHNOLOGY

Components

► High-Tech Versus Low-Tech Information

Systems: differ in the amount of work that

is moved from the human side computer

Q4  What is information?

What makes some

information better than other

information?

BUSINESS INFORMATION TECHNOLOGY

Definitions vary

1 Knowledge derived from data, where data

represents recorded facts or figures.

2 Data presented in a meaningful context.

3 Processed data, or data processed by

summing, ordering, averaging, grouping, comparing, or other similar operations.

4 A difference that makes a difference.

Where Is Information?

• Graph is not, in itself, complete

information

• Graph is the data which you and others

perceive You can use it for conceiving

information

• The ability to conceive information from

data is determined by cognitive skills

• People can perceive different

information from same data

BUSINESS INFORMATION TECHNOLOGY

user’s data

Source: textbook [1], pg 16

What makes some information

better than other information

BUSINESS INFORMATION TECHNOLOGY

Q1 Why is Introduction to MIS the most

important class in the business school?

Q2  What is MIS?

Q3  How can you use the five-component

model?

Q4  What is information? What makes

some information better than other

information?

Additional resources

► S.M.A.C (Social Mobile Analytics Cloud)

BUSINESS INFORMATION TECHNOLOGY