Introduction to Management Information Systems... FUNCTIONS OF AN INFORMATION SYSTEM General Systems Model FEEDBACK INFORMATION SYSTEM ENVIRONMENT Customers Suppliers... Chen, Introducti
Trang 1Introduction to Management Information
Systems
Trang 2Dr Chen, Introduction to Information Systems
Why Information Systems?
… In the tumultuous last years of the 20th century,
when change was the only certainty and, one after
another, fierce new competitors rose up from every
corner of the globe to vie for dominance of the
world marketplace, enterprise organizations came to
understand that their only hope for survival lay with
Information Technology And they called out to
their IT managers to instruct them in the ways of IT
and to fashion IT into a brave, finely-honed
competitive advantage with which to vanquish their
enemies
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Trang 3Is Computer Age Over ?
Trang 4Dr Chen, Introduction to Information Systems
The Information Age vs
the Computer Age
The Computer Age Time-sharing Computer 1960’s
End of the computer age
Beginning of the
information age
Interactive Computing Mini/Micro provide user with computer power (as of Mainframe) but with little cost
Advances in telecommunications(link terminals/PC
Trang 5Computer Age vs Information Age
hardware (and its speed of processing data)
treating information as a corporate resource
that supplies executives with timely,
accurate information for more effective
decision making.
Trang 6Dr Chen, Introduction to Information Systems
Computers Impact
The good news:
Computers allow us to work 100% faster
The bad news:
They generate 300% more work
Trang 7The Twenty-first Century will
two kinds of companies:
those that exploit Information Technology (IT)
those that are out of business
Trang 9Data vs Information
how to satisfy their best customers
how to allocate their resources most efficiently,
how to minimize losses
Trang 11System Concepts
Manufacturing Process
Control Signals Control Signals
Feedback Signals
Feedback Signals
System Boundary
Trang 12FUNCTIONS OF AN INFORMATION SYSTEM
(General Systems Model)
FEEDBACK
INFORMATION SYSTEM
ENVIRONMENT
Customers Suppliers
Trang 13Information and our Life
Information (and energy) are at the
core of everything around us
Our entire existence is a process of
gathering , analyzing , understanding , and acting on the information
Trang 14Dr Chen, Introduction to Information Systems
Information and Business
Every business is a service business
information confers competitive advantage
Mass customization
needs more information for custom-fit
Information as product
information broker, e.g., clothing database,
purchasing habits etc.
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Trang 15What is
IS/
MIS?
Trang 20Dr Chen, Introduction to Information Systems
Industry Evolution (mid 1770s)
Steam Engine Rail Road
(1829, change concept
Internet (1990,
??? Distance)
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Trang 23Information Systems as Planned
Organizational Change:
Linking Information Systems to the
Business Plan
Trang 24Dr Chen, Introduction to Information Systems
INFORMATION and PROCESS
Information is frequently said to be
the glue that holds an organization
together
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Trang 25More Information ?
it is relevant information.
better information in the future if their
companies are to be competitive.
Trang 27Definition of IS / MIS
computer hardware and software Effective
usages of IS require understanding of the
organization, management, and information
technology that shape a system; therefore,
environment.
Trang 28Dr Chen, Introduction to Information Systems
Attributes of Information Quality
We realize that a firm needs better information
to survive and prosper Therefore, high quality information products have to be
provided to management.
Trang 29sio n
Attributes of Information Quality
Timeliness Currency Frequency Time Period
Clarity Detail Order Presentation Media
Trang 30Dr Chen, Introduction to Information Systems
The attributes of information
quality are:
The Time Dimension
The Content Dimension
The Form Dimension
Trang 31The attributes of information
quality are:
The Time Dimension
The Content Dimension
The Form Dimension
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Trang 32INFORMATION SYSTEMS (MIS/IS)
ORGANIZATIONS TECHNOLOGY
MANAGEMENT
INFORMATIO N
SYSTEMS
Dr Chen, The Challenge of the Information Systems Technology TM -32
Trang 33What is Information Systems?
Information Systems (IS) are more than computer
hardware and software.
It is not just developing business applications programs
Information Systems include:
Ultimately, IS are used as strategic tool to improve an
organization’s competitive advantage.
Trang 34Dr Chen, Introduction to Information Systems
What is Technology?
If it's green, it's biology,
if it stinks, its chemistry,
if it has numbers its math,
if it doesn't work, it’s technology
Trang 35How you can apply MIS
To improve the information content of the
data,
to present the valuable information in a
user-friendly, intuitive, and easy to
understand way, and
to empower knowledge workers of today
and tomorrow.
Trang 36Dr Chen, Introduction to Information Systems
Objectives of the MIS
Deliver the right information
to the right people ,
at the right time ,
with the right form
Ultimately, MIS should
improve the workers’
productivity
who has what
information about
whom and when ,
where , and how will all be decided in the process of building
an information system.
Trang 37Information Management vs
Knowledge Management
as “delivering the right information to the
right people at the right time with the right
form.”
as “getting the right people to have the right
Trang 38Dr Chen, Introduction to Information Systems
What is the class about ?
Therefore, this class is about the need ,
the value , and the means
of acquiring, creating,
information in the information age.
Trang 39information age.
expect the rate of producing and consuming
the information to grow.
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Trang 40Dr Chen, Introduction to Information Systems
CONCLUSION
organizational and management
solution, based on information
by the environment.
Trang 41Roles of Information Systems
Automates
Innovates/
Transforms Informates
Trang 42INFORMATION SYSTEM
INFORMATION SYSTEM
BUSINESS CHALLENGE
BUSINESS SOLUTIONS
Trang 44Dr Chen, Introduction to Information Systems