More than one hundred years ago, on December 9, 1901, inventor Arthur Pitney filed a patent application for the first postage meter.. From the postage meter to Postage by Phone, digital
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KRONE (Australia) Holdings Pty Limited
2 Hereford Street Berkeley Vale NSW 2261
PO Box 335 Wyong NSW 2259
Phone: 02 4389 5000
Fax: 02 4388 4499
Help Desk: 1800 801 298
Email: kronehlp@krone.com.au
Web: www.krone.com.au
6066 05/03
Pitney Bow es has the 'M ail' on
Patch-by-Exception
Pitney Bowes selected KRONE Australia' s
PremisNET
Cat 5e Solution for its new
headquarters and communications network
More than one hundred years ago, on December 9,
1901, inventor Arthur Pitney filed a patent application
for the first postage meter Today, Pitney Bowes Inc
holds more than 3,400 patents worldwide in mail and
document management that cover a range of
technologies including shipping, printing, encryption,
funds management and security
From the postage meter to Postage by Phone,
digital metering technology to Internet Postage;
every major invention in the mailing industry has
originated at Pitney Bowes
A consistent focus on inventing and applying
technology to enhance the value, reduce the cost
and increase the efficiency of mail and document
management helps Pitney Bowes deliver maximum
value to its customers, partners and shareholders
That same philosophy is being applied to the new
communications network the company is putting in
place in Australia
While Pitney Bowes also manufactures facsimile
machines, its core business is built on the efficient
delivery of critical metering information between its
customers and its postal partner
In Australia, the company acts as intermediary or
agent between Australia Post and Pitney Bowes'
customers, accounting for the receipts and
payments of postal funds that pass through its
franking machines and metering devices or
facilities It is in the process of consolidating its two
Sydney offices into one national headquarters and
is also relocating its Melbourne premises
Stuart Low, IT Team Leader, Pitney Bowes Australia
Pty Limited, is charged with managing the imminent
moves " To increase our productivity and more effectively manage our critical partner and customer service capabilities, we are amalgamating our two Sydney offices Construction has commenced on the refurbishment and expansion of our existing premises at 95a St Hillier's Road, Auburn and we anticipate the move will be completed by mid September; the Melbourne office re-location is occurring simultaneously," said Mr Low
" It is imperative that the infrastructure for the communications network we install enables us to manage our business as efficiently as possible
" Over a five-year period, our current cabling infrastructure has deteriorated Lack of network schematics has resulted in a messy system of cables
It takes far too long for our IT team to locate the correct cables and implement even the simplest moves, adds and changes," said Mr Low " Fault finding among the maze of wires is a major challenge, to say the least
Terry Buckridge, NSW Sales M anager KRONE Australia and Stuart Low , IT Team Leader
Pitney Bow es Australia at Pitney Bow es Auburn Office
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KRONE (Australia) Holdings Pty Limited
2 Hereford Street Berkeley Vale NSW 2261
PO Box 335 Wyong NSW 2259
Phone: 02 4389 5000
Fax: 02 4388 4499
Help Desk: 1800 801 298
Email: kronehlp@krone.com.au
Web: www.krone.com.au
6066 05/03
" For more than 200 Pitney Bowes employees across
all states of Australia, we manage communications
encompassing voicemail, e-mail, the Internet, and
file and print server access A national call centre
will also be based at the new Auburn complex with
operators handling customer meter enquiries,
problem resolution and technical queries
" While cost was a driving factor in our selection of
a new system, product reputation, reliability and the
efficient use of the IT team's time were major
factors in our decision process
" After researching the market, we selected KRONE
Australia's PremisNET Category 5e solution based
on the company's HIGHBAND
Ultim8 Disconnection Module and Patch-by-Exception methodology,"
said Mr Low " Stowe Australia, will be installing the
system for us," he added
Patch-by-Exception (PBE) is not new KRONE
Australia developed it as a product feature of its
HIGHBAND
modules and has been installing it in
sites in the Asia Pacific, Europe and the United
States since the mid-1990s
Candidates for the PBE methodology are enterprises
with a high density of RJ45 outlets where cabling,
unless managed correctly, can become a jungle of
patch cords This, in turn, causes problems for the
network administrators and slows down network
moves, adds and changes
To redirect services, all the IT manager needs to
use is a short, one-metre-long patch cable In a
simple plug-and-play motion they can override
the hardwired side of the HIGHBAND
module and re-connect to the required office area
Periodically, the customer' s installer visits to
remove patch cords on permanent circuits and
replace them with jumper wire
Another development that further contributes to
the acceptance of the Patch-by-Exception solution
is the virtual network hub This means that a network manager can control each individual PC on the network and make any moves or changes via software - without the need to leave his or her desk Nowadays, phone services are almost always provided at every workstation and in every room When a person moves offices, their telephone extension number can be easily reallocated using the software on the PABX
Pitney Bowes Australia is currently in the process of selecting a new phone system in conjunction with new wide area network infrastructure to provide national access for users to the new customer relationship management software, corporate financials and administration systems PBA will be adding to its communications network " We will
be factoring the KRONE PBE methodology into our specifications as we look to procure the right solutions," said Mr Low
KRONE PRODUCTS USED BY PITNEY BOWES AUSTRALIA
FMK Outlets PremisNET Cat5e UTP Cable and patch cords HIGHBAND
Ultim8 Disconnect Modules ABOUT PITNEY BOWES
Pitney Bowes Inc is a $4.1 billion global provider of integrated mail and document management solutions headquartered in Stamford, Connecticut, USA The company serves over 2 million businesses
of all sizes in more than 130 countries through dealer and direct operations
For more than 100 years Pitney Bowes has taken an instrumental role in providing solutions for both incoming and outgoing mail Their experience combine with a diverse product range has placed them at the forefront in facilitating the varying needs of businesses spanning from SOHO, to large mail production environments