Implementing and Managing Microsoft® Exchange Server 2000

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Contents

Classroom Requirements 1

Classroom Configuration 3

Setup Instructions 5

Automated Classroom Setup 7

Classroom Setup Checklist 11

Customization Information 32

Classroom Requirements

This course requires a classroom with a minimum of one computer for the instructor and one for each student Before class begins, install and configure all computers by using the following information and instructions

Instructor Computer (London)

The instructor computer requires the following hardware and software configuration All hardware must be on the Hardware Compatibility List (HCL) for Microsoft® Windows® 2000 Advanced Server

! Super VGA (SVGA) monitor (17 inch)

! Microsoft Mouse or compatible pointing device

! Sound card with speakers

! Projection display device that supports SVGA 800x600, 256-colors

Software

The following software is required for the first instructor computer:

• Microsoft Windows 2000 Advanced Server

• Windows 2000 SP1

• Microsoft Exchange 2000 Server

• Microsoft Office 2000

Student Computers

Each student computer requires the following hardware and software configuration All hardware must be on the HCL for Microsoft Windows 2000 Advanced Server

! SVGA monitor (17 inch)

! Microsoft Mouse or compatible pointing device

! Sound card with speakers

! Headset with microphone

! Video camera

Software

The following software is required for each student computer:

• Microsoft Windows 2000 Advanced Server

• Windows 2000 SP1

• Microsoft Exchange 2000 Server

• Microsoft Office 2000

Classroom Configuration

The following configuration and naming conventions are used throughout this course and are required for the hands-on labs:

! The instructor computer is named London

! The student computers are named according to the following table

The following table shows the order in which student computers should be installed, in addition to the names and IP addresses that will be assigned to each

computer In the IP addresses, x is the classroom number Student computers

should be installed in groups of 4

Installation order Computer name IP address Domain

Multiple Forests Model

The classroom is configured in the multiple forests model, as shown in the following graphic

Each computer in the classroom has Windows 2000 Advanced Server installed Six of the student computers – Vancouver, Lisbon, Bangalore, Lima,

Casablanca, and Perth – are domain controllers for their respective domains The remaining student computers are members servers in their domains

Student computers must be installed in blocks of four, per domain grouping For example, if you have five students enrolled in the class you must install 8 computers You would install all of the computers in North America and Europe domains

The labs are written to work in domain teams Please physically locate

of all the computers together in a single domain

Important

Caution

Setup Instructions

Use the following procedures to prepare each computer for class

The instructor computer (London) must be set up completely before you begin setting up the student computers Student computer setup occurs over the network by using file shares that are created on the instructor computer

Before You Begin

You will need to do the following:

! Read through all setup procedures

! Make sure that you have the Trainer Materials compact disc that is provided with the course materials

! Prepare a Microsoft MS-DOS® system disk and a network boot disk

MS-DOS System Disk

To set up the instructor computer, you must have an MS-DOS system disk This disk must include the following:

! MS-DOS system files

! MS-DOS drivers for the CD-ROM drive of the instructor computer

! Xcopy.exe, Xcopy32.exe, and Xcopy32.mod These files must be located either on the root of the system disk or in a location that is specified in the MS-DOS path statement in the Autoexec.bat file

! Smartdrv.exe and Himem.sys Running Smartdrv.exe dramatically increases the performance of the file copying process that occurs during the initial phase of setup With Smartdrv loaded, this process generally takes 30 minutes or less Without Smartdrv, it may take several hours

Some computers can use Microsoft Windows 98 startup disks, which include drivers for most CD-ROM drives

Network Boot Disk

Setup of the student computers takes place over the network As a result, you must have an MS-DOS system disk that includes drivers for network adapters

in the student computers In addition, the network boot disk must include the Xcopy.exe, Xcopy32.exe, and Xcopy32.mod files either on the root of the system disk or in a location that is specified in the MS-DOS path statement in the Autoexec.bat file

The batch files that are used to set up the student computers require a large amount of MS-DOS environment space Therefore, it is recommended that you include the following line in the Config.sys file on the boot disk:

Shell = a:\command.com /p /e:1024

Windows 2000 does not include a utility for creating network boot disks

Important

Note

Note

Setup Overview

Read this section before you begin configuring the computers Failure to follow

the instructions in this Classroom Setup Guide will cause the labs to fail

These setup instructions provide you with automated installation procedures Following the automated installation, you must complete the post-installation configuration procedure If you cannot complete an automated installation of the software, you can follow the manual procedures in the Manual Classroom Setup Guide on the Trainer Materials compact disc It is very important that you allocate enough time for a manual installation if you are not sure that the automated installation will work in your environment

Verify that the classroom is set up correctly by referring to the Classroom Setup Checklist section in this guide

Estimated time to set up the classroom: 4 hours

Important

Automated Classroom Setup

Use the following instructions to perform an automated setup of the classroom

Instructor Computer (London)

Use the following instructions to set up the instructor computer

! To set up the hardware

1 Set up the hardware according to the manufacturer’s instructions (Refer to the hardware requirements.)

2 Configure the hard disk as follows:

• Drive C: 4 GB formatted as FAT32 (file allocation table)

• Drive D: 4 GB formatted as FAT32

! To install and configure Windows 2000 Advanced Server and the courseware files

1 Start the computer by using the MS-DOS system disk

2 Insert the Trainer Materials compact disc into the CD-ROM drive

3 Type x:\setup\lonset (where x is the letter assigned to the CD-ROM drive),

and then press ENTER

4 On the course title screen, press SPACEBAR to continue

5 On the Welcome screen, press SPACEBAR to continue

6 On the Selecting Classroom Number screen, type the number that

corresponds to the IP network number to be used for this classroom

Unless the classrooms on your network are isolated from one another, you must choose a unique network number for each classroom to avoid possible IP address conflicts

The Installing Configuration Files screen appears, and the courseware

files are copied to the hard disk

7 When the file copying process is complete, press SPACEBAR to continue

8 Insert the Microsoft Windows 2000 Advanced Server compact disc into the CD-ROM drive, and then press SPACEBAR to continue

Setup copies the I386 folder on the Microsoft Windows 2000 Advanced Server compact disc to the hard disk

If Smartdrv is loaded, this process should take less than 30 minutes

Note

Note

9 When the file copying process is complete, remove the MS-DOS system disk and the Microsoft Windows 2000 Advanced Server compact disc, and then press SPACEBAR to continue

An automated setup of Microsoft Windows 2000 Advanced Server begins

10 When the automated setup process is complete, the computer restarts and

automatically logs you on as Administrator with a password of password

After the logon process, a batch file runs and sets the wallpaper for the instructor computer, and then runsDCPromo.exe to install the Active Directory™ directory service and create the nwtraders.msft domain

11 When Active Directory installation is complete, Setup restarts the computer, logs you on as Administrator, and runs a batch file to complete the setup of the instructor computer (London)

If the autologon fails to work, logon as Administrator with a

password of password The setup batch file will then continue

During this phase of Setup, you will be prompted at the appropriate times to insert the Microsoft Exchange 2000 Server and Microsoft Office 2000 compact discs into your compact disc drive This will enable the installation files from these compacts discs to be copied to the hard disk on the London computer

Microsoft Office 2000 is installed in quiet mode so that nothing will appear on the screen during the installation Wait for the background setup to complete The hard drive will be working during this time Do not interrupt the setup

12 When all of the items on the checklist are marked as complete, automated setup of the instructor computer is complete

13 Restart the computer and logon to the NWTRADERS domain with a username of Administrator and a password of password

To verify that the instructor computer is set up correctly, refer to the Classroom Setup Checklist section in this guide

Note

Warning

Important

Student Computers

Use the following instructions to set up each student computer To complete an automated setup of the student computers, you must first complete an

automated setup of the instructor computer

! To set up the hardware

1 Set up the hardware according to the manufacturer’s instructions (Refer to the hardware requirements.)

2 Configure the hard disk as follows:

• Drive C: 2 GB formatted as FAT

• Drive D: 2 GB formatted as FAT

! To install and configure Windows 2000 Advanced Server and the courseware files

1 Start the student computer by using the network boot disk

If your student computers have more than one network adapter, you must restart them with support for the network card that is in the first position on the bus as this will be the first adapter that Windows 2000 detects during this classroom setup If you use any other adapter to connect

to your classroom network, the batch file will hang when trying to create/join the domain To recover from this error, move the network cable

to the correct network adapter and setup will resume without error

When prompted, connect to London as Administrator with a

password of password

2 At a command prompt, type net use x: \\london\setup and then press

ENTER to map drive X to the Setup folder on the instructor computer (London)

3 At the command prompt, type x:\mocset.bat and then press ENTER

You must include the file extension in this command because the Setup folder also includes a subfolder called Mocset

4 On the course title screen, press SPACEBAR to continue

5 On the Welcome screen, press SPACEBAR to continue

6 On the Selecting Classroom Number screen, type the number that

corresponds to the IP network number that you specified during the setup of the instructor computer

7 On the Computer Identification screen, type the letter that corresponds to

the computer name for this student computer

As you install Windows 2000 Advanced Server on the student computers, specify the computer names as provided in the Classroom Configuration section in this guide

Caution

Note

Note

Important

8 On the Domain Model screen, select Single Domain Model (option 1)

9 On the Single Domain Model screen, select Windows 2000 Advanced

Server, Member of the workgroup WORKGROUP (option 3)

10 On the Verify Settings screen, review the settings, and then press Y to

accept the configuration

If any of the settings are incorrect, press N to restart the process of

configuring settings

11 The Mocset.bat file copies the courseware files to the hard disk, builds an unattended setup answer file, and synchronizes the student computer time with the time on the instructor computer (London) When the file copying process is complete, Setup begins installing Windows 2000 Advanced Server

If any of the student computers completes setup before any other student computer copies the Windows 2000 files from the instructor computer installation will fail in DOS with a “Bad Command or File Name” error This happens because the Windows 2000 source folder is renamed during the setup of the student computer To resolve this error remain the

C:\setup\i386 directory on the instructor computer to C:\setup\winsrc and

re-run mocset.bat

12 Remove the network boot disk from the floppy disk drive

An automated setup of Microsoft Windows 2000 Advanced Server begins When the automated setup process is complete, the computer restarts and

automatically logs you on as Administrator with a password of password

After the logon process, a batch file runs and sets the wallpaper for the computer, and runs to DCPromo to join the computer to the appropriate domain

After the computer has joined the domain, Setup restarts the computer, logs you on as Administrator, and runs a batch file to complete the setup of the student computer

During the initial logon following the creation of a domain, you may receive an error message stating that a service or device failed during

startup If you receive this message, click OK to dismiss the message box, and then log on as Administrator with a password of password The

automated setup will resume at that point

When all of the items on the checklist are marked as complete, the automated setup of the student computer is complete

13 Close the Microsoft Official Curriculum setup window

To verify that a student computer is set up correctly, refer to the Classroom Setup Checklist section in this guide

Note

Warning

Important

Important

Classroom Setup Checklist

The Classroom Setup Checklist enables you to:

! Verify that the classroom setup was completed successfully

! Diagnose and correct any problems that may have occurred during the automated setup of the classroom

It is recommended that you use the checklist to verify the classroom setup before the course begins Note that separate checklists are provided for the instructor computer and the student computers

Instructor Computer (London)

At the end of the automated setup, use the following checklist to verify that the first instructor computer is set up correctly

# Verify that the computer name is London and that the computer is a domain controller in the nwtraders.msft domain

! To verify

1 Right-click My Computer, and then click Properties

2 In the System Properties dialog box, on the Network Identification tab,

verify that the computer name is London and that the computer is a domain controller in the nwtraders.msft domain

! To change the computer name or domain name

1 Click Start, and then click Run

2 In the Open box, type dcpromo and then click OK

3 In the Active Directory Installation wizard, click Next If a message box

appears, informing you that this computer is a global catalog server, click

OK

4 On the Remove Active Directory page, select the This server is the last

domain controller in the domain check box, and then click Next

5 On the Network Credentials page, type Administrator in the User name box and password in the Password box, and then click Next

6 On the Administrator Password page, type password in the Password and the Confirm password boxes, and then click Next

7 On the Summary page, click Next

8 When prompted to restart your computer, click Restart Computer

9 Change the computer name and then run Dcpromo to recreate the Active

Directory For instructions on manually creating the Active Directory domain, refer to the Manual Setup Guide

# Verify that the password for the Administrator account is password

! To verify

1 Log off, and then log on to the domain as Administrator with a password of

password

2 If step 1 fails, log on to the domain as Administrator with no password

3 If step 2 fails, log on to the local computer as Administrator with a password

! To change the password for the Administrator account

1 Open Active Directory Users and Computers

2 Expand nwtraders.msft, and then click Users

3 In the details pane, right-click Administrator, and then click Reset

2 Verify that NTFS is listed as the File system:

! To convert the D drive to NTFS

• At a command prompt type convert d: /fs:ntfs

# Verify that disk performance monitors are enabled

! To Verify

1 Click Start and point to Programs, Administrative Tools, and click

Performance

2 Click System Monitor

3 Right-click in the graph on the right and click Add Counters

4 Verify that Logical Disk is present in the Performance object list

! To enable counters

• At a command prompt type diskperf – y

# Verify that the installation files for Microsoft Exchange 2000 Server have been copied to D:\Exchange

! To verify

1 Open D:\Exchange in either My Computer or Windows Explorer

2 Verify that the file Launch.exe exists

! To copy the installation files for Microsoft Exchange 2000 Server

• Click Start and then click Run In the Open box in the Run dialog box,

type xcopy z:\*.* d:\exchange\*.* /h /e where z represents the drive letter

of your compact disc drive, and then press ENTER

# Verify that the installation files for Microsoft Office 2000 Premium Edition have been copied to D:\Office

! To verify

1 Open D:\Office in either My Computer or Windows Explorer

2 Verify that the file Msowc.msi exists

! To copy the installation files for Microsoft Office 2000 Premium Edition

• Click Start and then click Run In the Open box in the Run dialog box,

type xcopy z:\*.* d:\office\*.* /h /e where z represents the drive letter of

your compact disc drive, and then press ENTER

# Verify that the installation files for Microsoft Windows 2000 Service Pack 1 have been copied to D:\SP1

! To verify

1 Open D:\SP1 in either My Computer or Windows Explorer

2 Verify that the file UPDATE.EXE exists

! To copy the Microsoft Windows 2000 Service Pack 1 to D:\SP1

• Using Explorer or My Computer, open the TOOLS folder on the C drive

• Double-click SP1.NET and accept the default directory and click Unzip

# Verify that the Exchange folder in D:\ is shared as \\London\Exchange

! To verify

1 Click Start, and then click Run

2 In the Open box, type \\london and then click OK

3 Verify that the Exchange folder appears

! To share the D:\Exchange folder

1 In D:\, right-click Exchange, and then click Sharing

2 In the Exchange dialog box, on the Sharing tab, click Share this folder

3 In the Share name box, type Exchange and then click OK

# Verify that the Office folder in D:\ is shared as \\London\Outlook

! To verify

1 Click Start, and then click Run

2 In the Open box, type \\london and then click OK

3 Verify that the Outlook folder appears

! To share the D:\Outlook folder

1 In D:\, right-click Office, and then click Sharing

2 In the Outlook dialog box, on the Sharing tab, click Share this folder

3 In the Share name box, type Outlook and then click OK

# Verify that the Windows 2000 Service Pack 1 is installed To verify

1 Right-click on My Computer and click Properties

2 On the General tab verify that the System information reads as follows:

Microsoft Windows 2000 5.00.2195

Service Pack 1

! To install Windows 2000 Service Pack 1

1 Click Start and Run

2 Type d:\sp1\i386\update\update –n –u –z

! To install the PowerPoint Viewer

1 Create the Pptview folder on drive C

2 Insert the Trainer Materials compact disc into the CD-ROM drive

3 Copy the contents of the Pptview folder on the Trainer Materials compact disc to C:\Pptview

4 Open C:\Pptview in either My Computer or Windows Explorer

5 Double-click Ppt_name.vbs to correctly name the PowerPoint Viewer

folders

6 Double-click Pptview.msi to install the PowerPoint Viewer

# Verify that the PowerPoint slides are installed in C:\Program Files\1572a Slides

1 Click Start, point to Programs, and then point to 1572a Slides

2 Verify that shortcuts exist for each module that is taught in the course

! To create Start menu shortcuts

1 Right-click Start, and then click Explore All Users

2 In Windows Explorer, expand Desktop, expand My Computer, and then,

in C:\Documents and Settings\All Users\Start Menu, click Programs

3 In the details pane, right-click an empty area, point to New, and then click

Folder

4 When the new folder icon appears, type 1572a Slides and then press

ENTER

5 Double-click the 1572a Slides folder

6 In the details pane, right-click an empty area, point to New, and then click

Shortcut