Test bank for communicating in groups 9th edition by adams

small group communication Fill-in-the-Blank Question 25.. Explanation: Answers will vary Explanation: Answers will vary Essay Question 52.. Explanation: Answers will vary Essay Question

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This chapter has 59 questions.

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1 The first group you encounter in your life is the

friend group

religious group

neighborhood group

social group

Multiple Choice Question

2 A survey of American businesses reports that businesses ranked the ability to work in teams as which of the following?

first

second

third

fifth

3 Participating in groups always requires ; giving up individual freedom for advantages of more input

unnecessary tensions unwanted friendships social networking none of these Multiple Choice Question

4 Groups are good choices to make decisions because

they take less time than individuals

when there is a known "correct" solution, a group is more likely to reach that solution than the most skilled member alone

group members do not provide a diversity of opinions, information, and issues

group members usually have a lot of information about a specific topic

5 Groups generally make better decisions than individuals because

they have more information relevant to the problem

members often correct each other's mistakes

they think of more options

group members are usually loyal to the solution they help make

6 Problems most suitable for groups are those

for which experts have determined the best solution

for which a quick solution is more important than the acceptability of the solution to all parties involved

for which conditions are changing rapidly

which are fairly simple

7 An extreme dislike or dread surrounding participation in groups is called this

inflexible

nostalgic

anxious

all of these

8 The key to establishing a group, according to Marvin Shaw, is that each person within the group

likes each other

works well together

does what the leader advises

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gets along well.

9 Which is the best example of a small group?

three people waiting at a bus stop

a married couple

five telemarketers working in the same room

all are equally valid as examples of small groups

10 Dyads are not considered groups for which of the following reasons?

they do not form leadership hierarchies

they do not form networks within the group

if one member leaves the group ceases to exist

none of these

11 Small groups usually consist of

20-30 members

8-15 members

10-20 members

14-18 members

12 Your authors believe the term "group" can be used interchangeably with

"collective."

"unit."

→ "team."

"clique."

"party."

13 Communication that is mediated - via computers, telephones, and so forth - is thought to lack

depth

insight

character

none of these

14 Schutz theorized that interaction in small groups meets human needs for

inclusion, affiliation, and power

security, self-esteem, and control

belonging, openness, and self-actualization

achievement, affiliation, and power

15 A group that builds, creates, operates, or implements a plan is usually called a

committee

quality control circle

primary group

ad hoc committee

16 Which of the following most closely resembles a secondary group?

a gang

three friends who meet every Monday for coffee

5 strangers playing basketball

none of these

17 The ethical standard not mentioned as contributing to effective group problem solving was

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members must share perspectives.

members must treat each other with respect

members must be committed to their group

members must attend every meeting

18 If a group member believes a solution is faulty, but neglects to mention this to the rest of the group, he or she is violating

which ethical standard of being a group member?

willing to share ideas

treat each other with respect

demonstrate commitment

none of these

19 A participant-observer is

an observer who focuses on behaviors of individual participants

a committee member who refrains from taking part in a meeting so she can observe and give advice

a consultant to a group who can interrupt with comments and suggestions at any time

all of these

20 If you dread working on group projects, you are experiencing _

grouphate

Fill-in-the-Blank Question

21 Members of a group have _ relationships

interdependent

22 A group is classified as _ if all members perceive or are aware of each other as individuals

small

23 is the transactional process in which people simultaneously create, interpret, and negotiate shared meaning

through their interaction

Communication

24 As members create, perceive, interpret, and respond to messages from one another, they are engaging in

small group communication

25 While groups that always meet in person are called , groups that never meet in person are called

_

face-to-face and virtual

26 Rather than considering groups' use of technology as an either/or, your authors suggest we consider the to

which groups use technology to do work and develop relationships

degree

27 Primary groups are formed to meet needs for _ and openness

inclusion

28 _ groups are formed to meet human needs for control

Secondary

29 _ groups exist to help members understand and address personal issues or problems

Support Groups

30 A exists to help members understand or control events in their lives

learning group

31 Created by an organization, a committee continues indefinitely

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32 Small groups of employees who volunteer to tackle problems affecting job performance are called circles

quality or quality control

33 work teams plan their work and select replacement team members

Self-Managed

34 Rules or standards of conduct and practice are referred to collectively as _

ethics

35 Professionally, the higher you go in any organization, the more time you will spend working as a member of small groups

→ True

False True / False Question

36 The group's relational communication is less important than the task-oriented functions of the group

True

True / False Question

37 Sometimes the time and tension costs of having a group rather than one person solves a problem are not cost-effective

→ True

38 Group activity is not a preferred way to learn for any culture

True

39 "Small group" means five or fewer members

True

40 Small group communication is the same as communication in any other context

True

41 Recent studies have questioned the belief that computer mediated communication lacks social presence

→ True

42 A secondary group designed to meet control needs cannot help members satisfy needs for inclusion

True

43 By definition, committees are formed by larger groups

→ True

44 Ad hoc committees cease to exist when they have completed their assignments

→ True

45 Companies that have effectively instituted such programs report that self-managing work teams have a 20-40 percent edge

in productivity over more traditional work systems

→ True

46 Fortunately, to institute the self-managed work team approach requires little in-service education of most personnel

True

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47 Communicating in Groups says that it is unethical to remain silent in a discussion when you have a relevant idea that no

one else mentions

→ True

48 Belittling another member for stupid ideas is ethical if there is a danger of that member misleading the group

True

49 Communicating in Groups claims it is unethical not to use skills of critical thinking during group decision making.

→ True

50 What indicates that humans have inherent tendencies to form small groups? Why does every person need to understand

and be able to function well in small groups?

Explanation:

Answers will vary

Explanation:

Answers will vary

Essay Question

52 List as many advantages and disadvantages as you can for assigning the solving of a problem to one person rather than to a

group

Explanation:

Answers will vary

Essay Question

53 Explain the idea that a small group is a perceptual phenomenon Give at least three examples each of small and large

groups; then explain how a large group of fifteen might become a small group without losing any members

Explanation:

Answers will vary

Essay Question

54 How does engaging in small group communication differ from other communication contexts?

Explanation:

Answers will vary

Essay Question

55 How has technology advantageously and disadvantageously impacted groups? Give an example of each

Explanation:

Answers will vary

Essay Question

56 What are the differences in the types of human needs for which primary and secondary groups are created? Despite the

differences, how might such groups be similar?

Essay Question

51 On what kinds of problems do small groups tend to surpass even expert individuals as problem solvers? Why?

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Answers will vary

Essay Question

57 List and explain (defend) the ethics that you believe should be guidelines for all small group members

Explanation:

Answers will vary

Essay Question

58 Is a task force an ad hoc or standing committee? Would a conference be classified as a committee? Is a committee a

conference group?

Explanation:

Answers will vary

Essay Question

59 What is a participant-observer and how can a participant-observer help a group?

Explanation:

Answers will vary

Essay Question

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