toeic speaking sample answers + teachers guides

Đây là các mẫu câu hỏi thường gặp trong phần thi TOEIC Speaking có kèm hướng dẫn cách trả lời và các câu trả lời mẫu. Rất hửu ích cho các bạn đang luyện thi Toeic bốn kĩ năng. Đây cũng là một tài liệu hửu ích cho các thầy cô dạy luyện thi TOEIC.

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global edu town

Sample Answers

Book 8

(Teacher’s Guide)

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Teacher’s Manual Lesson 1 [ TOEIC Speaking 8]

Part A Questions 1 and 2: Read a text aloud

Directions: In this part of the test, you will read aloud the text on the screen You will then seconds to prepare Then you will have 45 seconds to read the text aloud

Q#1 (45 seconds to prepare; 45 seconds to read the text aloud)

Great musicians use various brands of pianos for public concerts before a variety of audiences However, you will notice that those who care most for their professional reputations usually select the brand Steinwei The Steinwei Concert Grand piano has gained its prestige in the musical world because artists have found it essential for their best performances For your own studios and recitals, Steinwei is the perfect choice

Attention all commuters A truck has flipped on Highway 21 next to the Stockholm Boulevard exit Road crews are working as fast as they can to clear the highway; but in the meantime, we suggest taking an alternate route through Kevin Avenue, Quinn Street, or Dewey Hill We’ll be providing live reports every 15 minutes, so stay tuned and listen for more traffic updates

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Part B Question 3: Describe a picture

Directions: In this part of the test, you will describe the picture on your screen in as much detail as you can You will have 30 seconds to prepare your response Then you will have 45 seconds to speak about the picture

Q#3

Sample Answer:

This is a picture taken outdoors during winter A girl is making a tall snowman She is wearing a red knit cap and mittens, a black winter jacket, and brown boots The snowman looks well proportioned An adult may have helped her build the mounds Now she is just shaping the body with her hands

The elevated ground she is standing on is all snow On the edge are some green grass The snow plain farther down the view seems to be smooth It could be a body of water like a river or

stream, which is maybe strong enough for ice skating On its bank on the other side, some green grass is also sprouting out of the snow

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Part C Questions 4-6: Respond to questions

Directions: In this part of the test, you will answer three questions For each question, begin responding immediately after the question has finished No preparation time is provided You will have 15 seconds to respond to Questions 4 and 5 and 30 seconds to respond to Question 6

Teacher: Imagine that a Swiss Marketing firm is doing research in your country You have agreed

to participate in a telephone interview about sweets and candies

Q#4 (no preparation/ respond immediately; 15 seconds to answer)

How often do you grab a bite of sweets or candies?

Sample Answer:

I grab a bite of candy once in a while, maybe once a month on average I keep away from candies for the sake of my teeth

What are some popular sweet or candies in your country?

Sample Answer:

I think the most popular sweet is a lollipop because it is easy to buy and safe for children to have

What do you consider when you pick candles up in a store?

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(30 seconds to read the information)

Teacher: Hello, this is Ulysses Griffin I am thinking of participating in Silver Institute of Motivation I received the pamphlet for the seminar the other day but I am afraid that I misplaced it Before signing up for the seminar, I’d like to know more about it Can you please answer my questions?

Q#7(no preparation/ respond immediately; 15 seconds to answer)

Teacher: When and where is the seminar taking place?

Sample Answer:

Silver Institute of Motivation Seminar will be held at Arctic Castle Hotel It is located at 525 Poplar Boulevard It will take place on Saturday, January 10th

Part D Question 7-9: Respond to questions using information provided

Directions: In this part of the test, you will answer three questions based on the information provided You will have 30seconds to read the information before the questions begin For each question, begin responding immediately after you hear the question No additional preparation time is provided You will have

15seconds to respond to Questions 7 and 8 and 30seconds to respond to Question 9.

Arctic Castle Hotel / 525 Poplar Boulevard / Saturday, January 10 th

Seminar Highlights

10:00 A.M

1:00 P.M Personalized Training – Brent Duncan, HR Manager

2:00 P.M Playing Brain Games – Bill Farrell, Recreation Instructor

3:00 P.M Closing words – Silver Garret

Registration Fee

Advanced Online Registration: $250 at www.silvertraining.com

On-site Registration Fee: $400 (Limited Seating)

Includes: Dinner, Refreshments, Subscription to Silver Monthly Newsletter

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Teacher: What are some of the main events happening at the seminar?

Sample Answer:

There are three main sessions At 10 A.M., there will be a speech given by the motivational speaker Silver Garret He will talk about improving your focus, creating goals, sharpening memory and being the best you And at 1 P.M., there will be a personalized training led by Brent Duncan, the HR manager After that, at 2 P.M., you will play brain games with Bill Farrell, the recreation instructor

Teacher: Can I register on the day of the seminar?

1:00 P.M Personalized Training – Brent Duncan, HR Manager

2:00 P.M Playing Brain Games – Bill Farrell, Recreation Instructor

3:00 P.M Closing words – Silver Garret

Registration Fee

Advanced Online Registration: $250 at www.silvertraining.com

On-site Registration Fee: $400 (Limited Seating)

Includes: Dinner, Refreshments, Subscription to Silver Monthly Newsletter

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Part E Question 10: Propose a solution

Directions: In this part of the test, you will be presented with a problem and asked to propose a solution You have 30 seconds to prepare and 60 seconds to speak In your response, make sure you show that you recognize a problem and propose a way of dealing with the problem

Q#10 (30 seconds to prepare; 60 seconds to speak)

Teacher:

Hello, this is Alvin, the building manager Since you are the president of the tenants association, I thought you would be the right person to talk to As you know we have been having a lot of problems without old elevators We will have to replace these elevators as soon as possible If we don’t resolve this matter soon it could create a bigger problem later However, I know this is going to be a big inconvenience to our tenants, especially the ones on the higher floors But this is something that needs to be done I have been trying to figure out a good time to schedule this but

I wasn’t sure when the best time would be That’s why I am calling you I know that the monthly tenants association meeting is tomorrow and I was hoping you could ask everybody when would

be best to schedule this installation I would really like to speak to you as soon as possible Please call me back at 712-1127 Once again, this is Alvin, the building manager Thanks! Bye!

Sample Answer:

Hello, Alvin This is Katie, the president of the tenants association I got your message saying that you are planning to replace the elevators However, there is a problem in finding the best time to schedule the work So you’d like for me to check on this matter

First of all, I am sorry to hear about the situation However, I am happy to say that there is a way

to help out After checking into the situation, I came up with the following solutions

Let us do a survey to fix a date convenient to all the residents This should be helpful in finding the most convenient day and time to do this Also, why don’t you hire extra workers to do the work? It would reduce the time needed to finish fixing the elevator problem That way it would

be less inconvenient for the residents

These are my suggestions If you need any help, feel free to call me back any time Thank you Bye

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Part F Question 11: Express an opinion

Directions: In this part of the test, you will give your opinion about a specific topic Be sure to say as much as you can in the time allowed You will have 15 seconds to prepare Then you will have 60 seconds to speak

I agree that companies nowadays provide less quality and service to make a larger profit,

compared to those of the past

There are several reasons to support my opinion One is with backpacks When these become

popular, companies always raise their prices For example, about two years ago, I bought a backpack from Macy’s It was $50 but the quality was really good, so the price was reasonable I was really satisfied and I used it very often One day, I lost my backpack I really liked my old backpack so I decided to buy one from the same brand again I visited the store with $50 and asked the clerk but he said the old model was not on sale anymore He recommended I purchase

a new model The newer model was $100 but the quality was worse than the previous one As they become popular, they raised their prices but the quality became worse

I disagree that companies nowadays provide less quality and service to make a larger profit, compared to those of the past

For example, about twenty years ago, when people saw the first mobile phone, they didn’t know much about it It was very expensive and the only function it had was just making phone calls People were willing to pay $1000 for that because it was new But nowadays, cell phones and smart phones have a lot in them They have better functions and are becoming even better

because customers want better things Consumers are looking for better quality items without spending as much money

That is why I disagree with the first statement

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Hello, I will provide you now with latest weather forecast from ZOE radio station Across the province, we will have lots of rain today From the southern part of the peninsula, we will have strong winds and rain From the afternoon onward, it should gradually clear up Please do not forget to bring your umbrella on the way to work this morning Today, the average temperature will be 21°C, below is 13°C This is Caleb Ellis of ZOE radio station

We are proud to announce that Ms Violet is going to launch a new clothing line, featuring clothing, accessories and shoes made from organic cotton! This organic cotton is free from all toxic chemicals This will be great news for all the local consumers looking for delicate clothes for sensitive skin Visit our new store to find some environmentally-friendly fashion items!

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Q#3

Sample Answer:

This picture was taken in the neighborhood There are 2 people here, most likely a mother and son The mother is wearing a red long sleeves blouse and a pair of jeans, while the boy has a cap,

a backpack, a pair of shorts and rubber shoes They are walking hand-in-hand

It looks like it’s early in the morning, about the time when kids go to school They are walking a long strip of walkway This is parallel to the street Maybe they are going to their car, so the mom can bring her son to school Or maybe they’re just walking to school because it’s near

The pathway has some lawn on one side, and some trees and bushes on the other side The weather seems perfect It could be spring

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Teacher: Imagine that a Singaporean Marketing firm is doing research in your country You have agreed to participate in a telephone interview about camping

When did you last go camping? What did you like about it the most?

Sample Answer:

About a month ago, I went camping I went to a mountain and there was a camping site I was able to enjoy the nature and breathe in the clean air So I liked it very much

What are some things you need to check and bring when planning a camping trip?

Sample Answer:

There are lots of things to check when I prepare for a camping trip The most important thing is a tent because you need a place to sleep You also need a sleeping bag so you don’t get too cold

Which source do you find the most useful when planning a camping trip?

*The Internet *Friends *Guidebooks

Sample Answer:

I think the Internet is the most useful source when planning a camping trip When I was

planning for a camping trip about a month ago, I didn’t know anything because it was my first camping trip I looked through some Web sites and there were lots of people who have camping

as a hobby They gave useful information about camping sites, tools, and equipment that I had to buy So I bought them online and even got them at a discounted cost

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Teacher: Hello, my name is Kevin Fletcher and I am one of the speakers at the Ergo

Construction Agency Workshop I receive an invitation card with the workshop schedule This morning I tried to check my topic to prepare for, but I couldn’t find it anywhere in my house Could you provide a quick response to my questions please?

Teacher: Where and when should I attend the construction workshop?

Sample Answer:

The Ergo Construction Agency workshop is scheduled for Friday, July 14 th You should come to meeting room C of the annex building.

ERGO CONSTRUCTION AGENCY WORSHOP

Friday, Nov 14th

Annex Building, Meeting Room C

Gears – gloves, safety vests

Kevin Fletcher

Construction Site

Sid Hathaway

After the workshop, all attendees must assist with cleanup at the construction site

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Q#9(no preparation/ respond immediately; 30 seconds to answer)

Teacher: Please explain to me the remaining schedule after lunch

Sample Answer:

After lunch, we have three more sessions At 1 p.m., Lucy Ibarra will give a presentation on how to read blue prints Then Sid Hathaway will give his presentation During the session we can watch video clips, Wonders about the Construction Site For the last session, we will have a practice session by visiting an actual construction site

tell me what topic to prepare for?

Sample Answer:

Let me see Mr Fletcher, you are scheduled to give a demonstration on how to

properly use protective gear.

ERGO CONSTRUCTION AGENCY WORSHOP

Friday, Nov 14th

Annex Building, Meeting Room C

Gears – gloves, safety vests

Kevin Fletcher

Construction Site

Sid Hathaway

After the workshop, all attendees must assist with cleanup at the construction site

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Teacher:

Hello, this is Toby Valdez I’m calling you to discuss a problem as you are the department

manager I’m on sick leave because I was involved in a car accident two weeks ago While I was

in the hospital, I thought I could return to work the day after tomorrow, earlier than expected However, today my doctor told me to take more days off due to the after effects of the accident You know I am in charge of an important project, but I can’t get back to work immediately Please let me know how I should handle the situation Thank you

Sample Answer:

Hello, Mr Valdez, This is Kim Yang returning your call I received your message saying you need

to take more days off because of the after effects of your accident You are also worried about your project You don’t need to worry I can fill in for you while your are away As department manager, I understand the project and can deal with the urgent problems But don’t forget to send me any missing data you might have I hope you get well soon and hope to see you in a few days

Otherwise, we’ll review our human resource files It has lots of resumes of previous part timers and temporary workers We might find a proper person who can replace you during your sick leave We’ll contact him directly and let him know about your project in detail If you need further assistance, please don’t hesitate to call me Bye

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Teacher:

Do you prefer studying at home or in a library?

Please provide specific details and reasons to support your opinion

Sample Answer:

I prefer studying at home

There are several reasons to support my opinion Most of all, I cannot focus in a library For example, about a month ago, it was a midterm exam period in school So I decided to study in a library At first, it was really good to study I was able to focus in a private space Also, it was quiet and the atmosphere was perfect However, my friends came to the library to study One of them started to say that he was hungry and one of them tried to keep talking with me about his problems Moreover, many people walked around the study area These things were really

annoying and I was not able to focus on studying On the next day, I studied at home It was really comfortable I was able to get some food and beverages and my desk and chair were

familiar So I was able to focus on studying Thanks to the comforts of my home, I got good grades

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Are you looking for hotels for your next trip? Please visit globalhotels.com without hesitation Our 2014 New Year’s special event is in progress now We offer free breakfast vouchers to parents with children on their vacations If three or more families book a room, an extra bed will

be provided free of charge Thanks to our agreements with the world’s finest hotels, you will be able to experience best service If you want additional information, please call us at 010-456-

4567

Attention everyone This is your captain, Bruce Vaughan, speaking We have reached our

cruising altitude of 30,000 feet and the aircraft has stabilized I’m going to turn off the seatbelt sign in a moment However, I recommend you remain seated with your seatbelt fastened when you are not moving Please sit back, relax, and enjoy the rest of the flight

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Q#3

Sample Answer:

This picture is taken at a ski resort The mountain slopes are fully covered with snow In the center of the picture, a man is seen on mid-air in the act of snowboarding He is wearing a helmet with goggles, a pair of gloves, and a dominantly red long-sleeves shirt He must be very good at this

There are some people watching the snowboarding exhibition Behind them is something like a makeshift covering And farther still, there’s a long array of fences

It must be a perfect day to go on skiing and snowboarding The sun is bright and the skies are clear and blue

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Teacher: Imagine that a Philippine Marketing firm is doing research in your country You have agreed to participate in a telephone interview about fruit

What kind of fruit do you like to eat?

Sample Answer:

I love fresh fruit because it’s very refreshing But most especially, I love watermelons It is very juicy, so I like to eat some when I’m hot and thirsty

Where can you find the best quality fruit in your neighborhood?

Sample Answer:

I normally buy fruit from a supermarket In my neighborhood, one is called Star-mart They have

a lot of fruits to choose from

What are the advantages of eating fresh fruits instead of fruit juice?

Sample Answer:

I think there are many advantages and disadvantages of eating fresh fruits instead of fruit juice One advantage is that I can feel the original texture of the fruit And also it has all the original nutrients, so it’s much better for my health On the other hand, one disadvantage is that it is very annoying to prepare those fruits This is because I have to peel and cut them into pieces

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Teacher: Hello, this is Abigail Malone I’m going on a business trip to participate in the automobile conference held in November I had received the schedule but unfortunately I misplaced it Do you think you could answer some questions for me?

Teacher: Which airline am I flying on Friday? What is the name of the hotel that I will be staying at?

Sample Answer:

On Friday at 8:30 A.M., you will depart from Cleveland and you will be flying on Northeast Airlines Your flight number is 789 At 1 P.M., you will check in the Monarchy Hotel

Statewide Automobile Conference

Monarchy Hotel, Houston TXNovember 20-21

Friday, November 20 th

8:30 A.M Depart – Cleveland (Northeast Flight #789)

12:05 P.M Arrive - Houston

1:00 P.M Check-in & Rest (Monarchy Hotel)

6:00 P.M Dinner Reception – Mandatory (Emerald Ballroom)

Saturday, November 21 st

9:00 A.M Opening Remarks

10:00 A.M Recent Developments – Kevin Humphrey

11:00 A.M Automotive Market Trends – Belle Kang

12:00 P.M Socializing Lunch (Banquet Hall)

2:30 P.M Global Market Analysis – Carlos Jackson

3:30 P.M Closing Remarks

6:00 P.M Depart – Houston (Northeast Flight #123)

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Teacher: Could you please tell me about the major topics being discussed at the

conference?

Sample Answer:

There are three major topics On the second day, at 10 A.M., there will be a representation

on recent developments given by Kevin Humphrey And then at 11 A.M., there will be a speech on automotive market trends given by Belle Kang After having lunch, at 2:30 P.M., there will be a presentation on global market analysis given by Carlos Jackson

Teacher: I am thinking of meeting my friends living in Houston Friday right Do you think

it is possible?

Sample Answer:

No, it is not possible On Friday at 6 P.M you must participate in a dinner reception It is mandatory to participate and it will be held in the Emerald Ballroom at the Monarchy hotel

Statewide Automobile Conference

Monarchy Hotel, Houston TXNovember 20-21

Friday, November 20 th

8:30 A.M Depart – Cleveland (Northeast Flight #789)

12:05 P.M Arrive - Houston

1:00 P.M Check-in & Rest (Monarchy Hotel)

6:00 P.M Dinner Reception – Mandatory (Emerald Ballroom)

Saturday, November 21 st

9:00 A.M Opening Remarks

10:00 A.M Recent Developments – Kevin Humphrey

11:00 A.M Automotive Market Trends – Belle Kang

12:00 P.M Socializing Lunch (Banquet Hall)

2:30 P.M Global Market Analysis – Carlos Jackson

3:30 P.M Closing Remarks

6:00 P.M Depart – Houston (Northeast Flight #123)

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Teacher:

Hello, this is Vince Gilmore I’m the sales manager at Alcove Clothing Company Our sales staff has been doing an excellent job, and sales have increased every month this year Their hard work and dedication has been a huge part of our success Recently, there have been complaints about their pay and they have been very unhappy about it It is true that their pay has been the same for several years now and without them the store would not be able to operate effectively Giving the sales staff a higher pay might motivate them to do an even better job Giving them a little more might show that we are dedicated to our employees as well I know this is a very difficult issue but I feel that this is important for our store to continue its success Since you are the director of sales and marketing I wanted to ask you if this is something that could be done I know that with your experience you may also have other ideas on how to satisfy or employee’s requests Please give me a call back to discuss this issue at extension 45 Thank you!

Sample Answer:

Hello This is Naomi, the director of sales and marketing I got your message saying that you are the manager and were successful with your employees However, there is a problem because you want to reward your employees in a different way So you’d like for me to check on this matter First of all, I am happy to hear about the success and I am happy to say that there is a way to help you out After checking into the situation, I came up with some solutions

I think it is possible to raise their salary since we have a large enough budget Also, I recommend that you reward the best employee of the month with a bonus It should be helpful to improve the morale of our employees

These are my suggestions If you need more help, feel free to call me back anytime Thank you Bye

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Teacher:

Do you agree or disagree with this statement?

Some people say that we should invest in developing alternative energy sources to replace unrenewable ones like fossil fuel

Please support your opinion with reasons and examples

Sample Answer:

I don’t think we should invest in developing energy to replace current energy Most of all, we can guarantee power every day and in every situation Most alternative energy depends on the weather conditions When it’s cloudy, we cannot generate power from solar power generators When there’s no wind, we cannot get power from wind generators They are not stable power sources Secondly, alternative energy has low efficiency and a high cost structure Studying alternative energy, maintaining the facilities, and repairing machinery costs a lot Alternative energy technology is in early stages of development Also it needs much more time to be

commercialized Based on this reason, we don’t need to invest in developing alternative energy

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Welcome, listeners! I’m Harry Torino, and it’s time for today’s weather forecast Summer has finally arrived Today will be sunny with blue skies and not a single cloud in sight Temperatures will increase each day as things warm up throughout the week So, grab your sunglasses, put on some sunscreen, and enjoy the early summer

Welcome to The Grind Repair Service Center Depending on your specific needs, you may dial and can be connected to one of our agents Please press 1 for the repair of home appliances, press

2 for the repair of computers and computer peripherals Please press the # button for other counseling needs If you want to have a personal consultation, please leave your phone number after dialing the * button Once we get your phone call, we will get back to you

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Q#3

Sample Answer:

This picture was taken at a cliff There are several people here; they could be mountain trekkers They may have stopped on this top spot to enjoy the view The view shows long mountain ranges and the skies

They are surrounded by grasses and bushes The weather looks perfect for traveling One of them

is even wearing a sleeveless shirt

They are all carrying backpacks These may contain food and water for their provisions for hiking Two of them are holding on to some tripods for their cameras

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Teacher: Imagine that a French Marketing firm is doing research in your country You have agreed to participate in a telephone interview about museums

What kinds of museums are you interested in?

Sample Answer:

I am interested in the Teddy Bear Museum When I go there, I can see so many kinds of teddy bears

Where can you go for the most exotic museums?

Sample Answer:

I can go to other countries to visit the most exotic museums Every time I choose the destination for my vacation, I check what kinds of museums are in the area

When you choose a museum, which do you consider?

* Theme * Distance * History

Sample Answer:

When I choose a museum, I consider the theme most importantly The theme I like the most are those that are cute and cuddly like dolls, teddy bears, animal stuff toys, and so on When I see their soft hair, I feel happy Also, little gestures and figures make me feel that they are alive Once I see them, I imagine myself in their tiny toy world

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Teacher: Hello, this is Lionel Hart I received my final itinerary attached to your email But I deleted it accidentally and do not know my travel schedule Since the departure date is getting close, could you answer a few questions about my itinerary?

Teacher: When do I leave Seoul?

Sample Answer:

You will depart from Seoul to Brasilia on December 22nd The departure time is 8:10 in the morning

First Class Travel Agency

Himalayas, Inc 224 Campfort Street Indianapolis, IN 45216

Phone (201) – 348-3476Emailed: November 29, 2013

Lionel Hart’s Itinerary

Date Flight No Departure Time Departure From Arrival at

December 20 Air Paris KL 430 7:30 a.m Paris Seoul

December 22 Air Seoul JL 254 8:10 a.m Seoul BrasiliaDecember 24 Alpha PL 678 9:00 a.m Brasilia New YorkDecember 27 Alpha CP 315 5:00 p.m New York Paris

• Change your itinerary at least 2 days before departure by calling at (241) 214-8973 (Ext 230)

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Q#9 (no preparation/ respond immediately; 30 seconds to answer)

itinerary?

Sample Answer:

If you want to extend your stay in New York, please give us a call at (241) 214-8973 two days before your departure date My extension is 230 You can reach me directly at this number Your itinerary tells me that you are scheduled to fly from New York to Paris on Alpha CP 315, departing at 5 p.m on December 27.

Teacher: As far as I remember, all my flights are scheduled to depart before noon Is that right?

Sample Answer:

I’m sorry you have the wrong information The flight bound for Paris is scheduled to depart

at 5 p.m

First Class Travel Agency

Himalayas, Inc 224 Campfort Street Indianapolis, IN 45216

Phone (201) – 348-3476Emailed: November 29, 2013

Lionel Hart’s Itinerary

Date Flight No Departure Time Departure From Arrival at

December 20 Air Paris KL 430 7:30 a.m Paris SeoulDecember 22 Air Seoul JL 254 8:10 a.m Seoul BrasiliaDecember 24 Alpha PL 678 9:00 a.m Brasilia New YorkDecember 27 Alpha CP 315 5:00 p.m New York Paris

• Change your itinerary at least 2 days before departure by calling at (241) 214-8973 (Ext 230)

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Teacher:

Hello, this is Betty Phoenix, a member of the alumni association of Carson Community College

As you know our school reunion will be held next month and I am in charge of contracting as many people as possible to have them come to the event We have prepared a lot of things for this reunion as it is the first time to actually have a reunion party since the school opened We will have an award ceremony to thank some of our teachers for their great work And there will be lots of recreational activities happening at the party This would all work out only if lots of people show up on the day of the event As the person in charge of contacting all the alumni members, I am trying to think of some efficient ways to reach everyone That is why I am calling you Since you have been doing lots of secretarial duties for your boss, I guess you would know some great ways to contact many people I have about 2,000 people on the list of graduates I really need your help or else I might end up calling these people on the list Please call me My number is 390-4425 Talk to you soon! Bye!

Sample Answer:

Hello, Betty! This is Dave Woodard I just heard your message about our school’s first reunion that you are planning to hold soon I guess it would be a problem to reach such a huge number of people So you would like for me to help you out on this matter

Firs of all, I am happy to hear that our school will be holding a reunion soon I am glad to tell you that I have some great ideas about contacting all those people After checking into the situation, I came up with the following solutions

I think the best way is to send e-mails to all those people You should have no problem getting their e-mail addresses from the registrar However, there might be some who cannot be reached

by e-mail In that case, why don’t you post a notice in the local newspaper about this event? I am pretty sure lots of graduates living in the community could read about it

These are my suggestions If you need more help, feel free to call me back anytime Good luck! Bye!

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Teacher:

Do you agree or disagree with this statement?

These days more and more companies have lots of interests in holding on to their regular customers rather than attracting new customers

Please support your opinion with reasons and examples

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Now we will start boarding GF 403 bound for Guam This flight is scheduled to take off at 10:35 Please come to gate L14 The elderly and first class passengers will board first followed by prestige, business, and economy class in that order Please have ready your luggage, passport and flight ticket Please show your passport and boarding pass to our staff in front of the gate

What a great gift and accessory store in Greenfield and Canyon Lake! We feature rare and limited items for you to browse in our special collection You can find these products and much more in our stores Everything in our store can be purchased through the Internet And then they will be delivered to anywhere in the world You can enjoy your day right here If you can’t find what you are looking for, please send an email at accessories@mystore.com and we will help you out

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Q#3

Sample Answer:

This is a picture taken outdoors There are two people in this picture They are both looking at the same laptop

The young man on the right is wearing a collared T-shirt The other guy is wearing a neck tie and

a long sleeves shirt They must be very close, like brothers or best friends

They could be in a nearby park next to some tall buildings The weather looks fine, and there aren’t any people around The place looks clean, too

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Teacher: Imagine that a Japanese Marketing firm is doing research in your country You have agreed to participate in a telephone interview about the weather

How many times do you check the weather forecast in a day?

Sample Answer:

I check the weather forecast at least once in a day every morning before I commute for work I always check the weather forecast to know what to wear each day

When is the best season to enjoy outdoor activities in your area?

Sample Answer:

Spring is the best season to enjoy outdoor activities in my area because it’s very breezy during spring and it is also very warm and sunny So you can feel the nice breeze while enjoying

activities outdoors

Describe an occasion that you have canceled or rescheduled due to weather conditions

Sample Answer:

Last weekend, I was supposed to go hiking with my friends However, it is spring and sometimes

it does rain in my area Suddenly it rained on Saturday, so I had to cancel a hiking trip However,

we met and ended up going to the movies Fortunately, we have rescheduled our hiking trip for this weekend and I am hoping the weather will be better this time

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Teacher: Hello, this is Rex Toledo, the Recruiting Manager As far as I know, some job candidates are supposed to be interviewed today I want to check the interview schedule I was hoping you could answer a few questions for me

Teacher: When will Lucille Thomas have an interview today?

Sample Answer:

Lucille Thomas will have an interview with the CFO at 2:30 p.m

Interview Agenda for Springboard Company

Friday, 18thAugust, 2014

Marketing

Marketing Manager Noel Young 11:00 a.m.

Interview Room A

CEO Kent Valencia 3:30 p.m Executive Room

B

Accounting

CFO Lucille Thomas 2:30 p.m Executive Room

AAccounting

Assistant Manager

Ted Spencer 11:30 a.m Interview Room

B

Recruiting

Recruiting Manager Dole Russo 11:00 a.m.

Interview Room C

CEO Reno Payne 4:30 p.m Executive Room

A

*Recruiting Department interviews will last approximately 30 minutes

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Teacher: Please tell me about the executive interviews which are scheduled for today

Sample Answer:

Three Executive interviews are scheduled for today The first is Kent Valencia’s interview with the CEO at 3:30 p.m The CEO will also interview Reno Payne at 4:30 p.m These two job interviews will be held in the Executive rooms Finally the CFO will meet Lucille Thomas

Teacher: I was informed that I am supposed to interview Mr Payne at 3p.m Is that right?

Interview Room A

CEO Kent Valencia 3:30 p.m Executive Room

B

Accounting

CFO Lucille Thomas 2:30 p.m Executive Room

AAccounting

Assistant Manager

Ted Spencer 11:30 a.m Interview Room

B

Recruiting

Recruiting Manager Dole Russo 11:00 a.m.

Interview Room C

CEO Reno Payne 4:30 p.m Executive Room

A

*Recruiting Department interviews will last approximately 30 minutes

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Teacher:

Hello, this is Veronica Nunez from RSVP Movie Theater’s Customer Service Department This year I sent Christmas cards attaching a customer satisfaction survey to our regular customers by email The survey was entitled “How Can We Satisfy Your Needs Next Year?” Thanks to this survey, we can better understand our customers’ needs Most of them asked that we provide better customer service, especially to our regular customers If we offer improved customer service, they are willing to visit our movie theater more frequently However, I was just hired last month and this is my first project I have no idea how to attract more customers to visit and watch movies As you are my boss with similar experiences, I think you can give me some

brilliant ideas Please help me with your advice I await your phone call

Sample Answer:

Hello, Veronica Nunez, this is your boss, Calvin Lang speaking In your message you said you conducted a survey this year You said that most of our customers require better service for regular customers However, because you were just hired, you have no idea how we can attract customers Here are some suggestions to resolve this problem I think we should create a VIP lounge where customers can wait in comfort We can install TVs on the walls and advise our newly released films on those TVs That might be useful for advertising the storylines

Otherwise, we’d better offer more spacious parking lots especially on weekends We can easily rent parking lots from the buildings around our shopping mall Office buildings are empty on weekends, so we can use their parking lots at a lower cost

I hope my ideas can help you resolve this problem If you need more help, please don’t hesitate to call me at any time Bye

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